2011 BMW 328I

TL* THE CONTACT OWNS A 2011 BMW 328I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V683000 (ENGINE AND ENGINE COOLING). THE CONTACT CALLED BMW NORTHWEST LOCATED AT 4011 20TH ST E, TACOMA, WA 98424, (253) 922-8700, AND AN AUTHORIZED MECHANIC WAS SENT TO THE RESIDENCE TO PERFORM THE RECALL REPAIR. THE CONTACT STATED THAT A WEEK AFTER THE RECALL REPAIR WAS PERFORMED, THE AIR CONDITIONING SYSTEM BECAME INOPERABLE. THE DEALER WAS CONTACTED AND INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE AIR CONDITIONING FAILURE WAS NOT RELATED TO THE RECALL REPAIR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 176,000. *LN*JB

TL* THE CONTACT OWNS A 2011 BMW 328I. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE CHECK ENGINE WARNING LIGHT ILLUMINATED AND THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO HENDRIX BMW LOCATED AT 6950 E. INDEPENDENCE BLVD, CHARLOTTE, NC 28227, TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE ENGINE WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 153,653.

MARCH 13 TH. I LEASE A 328I 2011 A HOUR OR TWO LATER. IT STARTING SHAKING A LOT AND JERKING FORWARD. WHILE FOOT ON BREAK THEN IT CUT OFF I ATTEMPTED TO CUT IT BACK ON AND IT WOULD CUT BACK OF I WAS STUCK FOR A WHILE. SO I CALLED THE. DEALER THEY WAS CLOSED. I WENT THE NEXT DAY. TOLD THEM BOUT THE PROBLEM. AND THE TOOK THE CAR TO THE SHOP AND SENSE THEN I HAVEN'T. SEEN IT AGAIN AND AT THIS POINT THEY WANT ME TO STILL MAKE PAYMENT ON CAR I DNT HAVE. AND INSURANCE I ASK THEM TO. REFUND ME. AND. THE TOLD ME NO THERE NOTHING THEY CAN DO. AND I HAVE TO KEEP THE CAR. THAT I STILL DNT HAVE. TODAY'S THE 27TH SO THEY HAD IT ABOUT TWO WEEKS. NOW TODAY I VIOBTHE MECHANICS AND THEY TOLD ME THE. PPL AT THE DEALER. ORDER ALL THE WRONG PARTS TO THE CAR AND DNT NO WHEN HE WILL HAVE THE PART OR WHEN IT WILL BE FIX. I TRIED CALLING. THE DEALER. BACK TO BACK ABOUT 20 TIMES THEY KEPT COWARD MY CALL THEN SOMEONE FINALLY ANSWER. WITH A BAD ATTITUDE AND TOLD ME STOP CALLING CAUSE THE PERSON I'M LOOKING FOR ISN'T HERE ALTHOUGH THE SPECIFICALLY TOLD ME TO CALL HIM AND HE GUARANTEES THAT IT WILL BE READY TODAY MARCH 27 TH AT 6PM BUT WHICH IT WASN'T. AND I STILL HAVEN'T HEARD BACK FROM. THEM YET ALL I WANTED. WAS TO GET OUT OF IT. AND THEY KEEP DENYING. ME DAT. EVEN WHEN IT HAPPEN THE SAME DAY. I NEED HELP PLEASE I'M BEING SCAMMED. OF. FEEL LIKE I AM ALL I WANTED WAS A CAR. WITH NO PROBLEMS. RIGHT AWAY AND THAT'S EXACTLY WAT HAPPENED TO ME. AND NOW I FEEL SO IN IT BEING AROUND THOSE PPL AND VISITING THE DEALER TO. SPEAK TO THEM CAUSE THEY NOT ANSWER. PLEASE HELP ME

TL* THE CONTACT OWNS A 2011 BMW 328I. THE CONTACT STATED THAT HE DROVE THE VEHICLE AND PARKED THE VEHICLE HOWEVER, RETURNED TO THE VEHICLE AFTER AN HOUR NOTICES SMOKE COMING FROM THE ENGINE COMPARTMENT. WITHIN TWO MINUTES FLAMES WERE SEEN COMING FROM UNDER THE HOOD. THE FIRE DEPARTMENT WAS CALLED AND EXTINGUISHED THE FIRE. A FIRE DEPARTMENT REPORT WAS FILED. THE VEHICLE WAS TOWED TO A FRIEND'S RESIDENCE AND APPROXIMATELY 3 DAYS LATER THE MANUFACTURER RETRIEVED THE VEHICLE TO DO AN INVESTIGATION WHICH TOOK TWO MONTHS. THE DETERMINATION WAS THAT THE VEHICLE HAD AN OIL LEAK WHICH CAUSED THE FIRE. THE CONTACT WAS REFERENCING THE FAILURE TO NHTSA CAMPAIGN NUMBER: 17V683000 (ENGINE AND ENGINE COOLING). THE APPROXIMATE FAILURE MILEAGE WAS 102,000.

IN 2018 CLASSIC BMW DEALER DIAGNOSED OIL PAN GASKET LEAKING AND MY OIL LEVEL WAS LOW. HE RECOMMEND GASKET REPLACEMENT AT A COST OF $1100 I WROTE LETTER & CALLED BMW CORPORATE USA FOR INVESTIGATION AND RESOLVE THE ISSUE. BUT 1 YR LATER, THEY HAVE NOT RESOLVED THE ISSUE & HAVE USED MY EXPIRED WARRANTY AS REASON FOR NOT LOOKING AT ISSUE. I HAVE FOUND THAT THIS IS COMMON ISSUE WITH BMW CARS THROUGH MY ONLINE RESEARCH. I WOULD LIKE NHTSA TO INVESTIGATE THESE COMPLAINTS.

TL* THE CONTACT OWNS A 2011 BMW 328I. THE CONTACT STATED THAT THE ALUMINUM BOLT DETACHED WHICH AFFECTED THE CAMP-SOLENOID SWITCH. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND WAS DIAGNOSED THAT THE TWO BOLTS IN THE MOTOR UNDER THE CAMP SOLENOID SWITCH NEEDED TO BE REPLACED AND THE TIMING NEEDED TO BE READJUSTED. THE VEHICLE WAS NOT REPAIRED AND WAS NOT TAKEN TO A DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN A RECALL AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 160,000. THE VIN WAS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2011 BMW 328I. THE CONTACT STATED THAT UPON VEHICLE START UP, THE LOW OIL PRESSURE OIL LIGHT HAD ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHERE THE VEHICLE WAS INSPECTED. THE CONTACT WAS NOTIFIED OF A DEFECT IN THE PLASTIC COVER ON THE OIL FILTER, WHICH CAUSED THE ENGINE OIL LEAK. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 123,000.

I BROUGHT MY CAR TO A LOCAL GARAGE WHEN THE CHECK ENGINE LIGHT CAME ON. THE MECHANIC HAD SPENT OVER 5 HOURS TAKING OUR CAR APART ONCE HE FOUND THAT SOME OF THE BOLTS ON THE CAMSHAFT WERE BROKEN AND HAD FALLEN IN THE ENGINE AS FAR AS THE OIL PAN. I CALLED BMW AND THEY SAID THAT ALTHOUGH THERE WAS AN EXTENDED RECALL ON THIS THAT THE WOULD NOT COVER ANY OF THE EXPENSES FOR THIS MAJOR REPAIR WHICH WAS OVER $5500! THEY WOULD HAVE COVERED THE REPAIR IF I BROUGHT THE CAR INTO ONE OF THEIR SERVICE CENTERS. I WOULD HAVE HAD TO PAY MY LOCAL GARAGE THOUSANDS OF DOLLARS TO GIVE ME THE CAR IN PIECES AND HAVE IS TOWED TO BMW. I TOLD MY MECHANIC TO COMPLETE THE REPAIR AND I WOULD ATTEMPT TO FIGHT BMW. CONTACTING YOU IS MY FIRST STEP IN FIGHT BMW. I WILL ALSO LOOK INTO A CLASS ACTION THAT MAY HAVE STARTED AGAINST THEM AND JOIN IT