2010 BMW 328I

The contact owns a 2010 BMW 328I. The contact received notification of NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The recall for the failed Vanos bolts has been issued for over half a year, and no remedy is available. It does not make sense to wait this long for an engine fix recall. Before the remedy is available, some BMW owners have even experienced engine failure due to the Vanos bolts issue, but there is no compensation. Please put pressure on them to address this recall in a timely manner. Thank you!

The contact owns a 2010 BMW 328I. The contact received notification of NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated while driving at an undisclosed speed, the vehicle went into "Safe Mode" and decelerated with the check engine warning light illuminated. The cause of the failure was not yet determined. The failure mileage was 105,000. VIN tool confirms parts not available.

The contact owns a 2010 BMW 328I. The contact stated that while driving at unknown speeds, the vehicle stalled. The contact stated that there was a rattling sound coming from the engine compartment. The vehicle was towed to an independent mechanic and was diagnosed with starter failure. The vehicle was repaired; however, the contact was informed that the rattling sound was related to an engine issue. The vehicle was not repaired. The contact received the notification of the NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 76,000. VIN tool confirms parts not available.

My 2010 BMW is under Recall 23V707 for vanos bolt replacement since October 2023. The check engine light is now on, and the dealer still (May 10, 2023) reports that BMW North America has not sent out replacement bolts. Six months seems like a long time for BMW to not be able to find new bolts and Valve Gasket Covers for the affected vehicles.

The contact owns a 2010 BWM 328I. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to an independent mechanic, who diagnosed failures with the camshaft position sensor and VANOS assembly bolts. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling). The VIN was included, but parts were not yet available. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was unknown.

The contact owns a 2010 BMW 328I. The contact received notification of NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated while driving at approximately 35 MPH, the vehicle was sputtering, jerking, shuddering, and stalled. The check engine warning light was illuminated. The contact was able to restart the vehicle and drove to her destination; however, the failure reoccurred. The vehicle was taken to the dealer. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was unknown. VIN tool confirms parts not available.

My wife was driving on the highway when the engine suddenly stalled on her. She had never been through this situation and had no idea what to do. She tried to turn it back on but it would not start. She was frightened, the vehicle was partially on the slow lane and on the shoulder. She turned on the emergency blinkers and immediately called me freaking out, I told her to compose herself, watch her surroundings, to get away from the vehicle and closer to the shoulder. The fact that this happened out of nowhere in the middle of the highway put my wife and others in danger. Luckily she reacted quickly and started making her way towards the shoulder on the right. This could've caused an accident, injuries or even death. A good samaritan stopped and helped her move the bmw out of the lane and into the shoulder. The reason why this occurred to the vehicle is because of the Vanos timing chain assembly. I had Christian Brothers Automotive diagnose a check engine light and a noise that was coming from the engine on March [XXX]. They warned me that this could've happened and to take it to the dealer because it has an open recall on it. I called the bmw dealership and told me they couldn't do anything about it because they did not have a remedy at this time. We knew it was a risk but it's the only car she has to use to work. She strictly used it just for work for that same reason. After it broke down, I got it towed to my house and had an independent mechanic diagnose the issue and he confirmed as well that it was the Vanos timing chain assembly. I towed it to my nearest BMW dealership and told them the situation and about the recall. They said they will diagnose it and look into the recall. We just really need this fixed as soon as possible. Right now I'm having to drop her off at work and she has to find an Uber back home because I'm still working. I'm hoping that with this report, it will help me and others get the problem fixed that we desperately need. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (F

The contact owns a 2010 BMW 328I. The contact received notification of NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated while driving at undisclosed speeds, the check engine warning light illuminated, then the vehicle stalled and shuddered when the accelerator pedal was depressed. The failure recurred several times. The dealer was contacted. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 200,000. VIN tool confirms parts not available.

The contact owns a 2010 BMW 328I. The contact stated while driving at an undisclosed speed, the vehicle briefly jerked and lost motive power. The contact was able to arrive to his destination, where the vehicle failed to restart. The check engine warning light was illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling), and the VIN was included, but parts were not yet available. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 170,000.