2010 BMW 328I

TL* THE CONTACT OWNS A 2010 BMW 328I. WHILE MAKING A RIGHT TURN AT APPROXIMATELY 5 MPH, THE VEHICLE SUDDENLY STALLED AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT RESTARTED THE VEHICLE, BUT THE FAILURE RECURRED. THE CONTACT LOST ALL POWER STEERING ABILITY BOTH TIMES THE FAILURE RECURRED. THE CONTACT HAD NOT TAKEN THE VEHICLE TO THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 105,000.

TODAY WHILE DRIVING WITH MY FAMILY TO THE AIRPORT ON THE HIGHWAY MY 2010 BMW 328I SUDDENLY SHUT OFF. I DIDN'T REALIZE THE ENGINE HAD DIED SO I KEPT GOING UNTIL THE CAR GOT DANGEROUSLY SLOW. THEN I HAD TO PULL OVER 4 LANE TO THE RIGHT AND MIRACULOUSLY WITHOUT ANY INCIDENT. I TRIED RESTARTING BUT IT WOULDN'T AND I HAD TO GET IT TOWED TO THE DEALER. THIS WAS A DANGEROUS SITUALTION AND I AM WORRIED ABOUT GIVING THIS CAR BACK TO MY WIFE WHO IS THE PRIMARY DRIVER. I PURCHASED THIS CAR FOR SAFETY REASONS AND THAT CONFIDENCE IS BADLY DAMAGED.

TL* THE CONTACT OWNS A 2010 BMW 328I. WHILE DRIVING 75 MPH, THE CONTACT HEARD A LOUD THUMP AND "CATASTROPHIC FAILURE" APPEARED ON THE MESSAGE BOARD. THE VEHICLE WAS NO LONGER OPERABLE. ONCE THE VEHICLE CAME TO A STOP, THE CONTACT NOTICED OIL POURING OUT THE ENGINE COMPARTMENT ONTO THE GROUND. THE VEHICLE WAS TOWED TO A LOCAL MECHANIC WHERE IT WAS DIAGNOSED THAT IT NEEDED THE ENGINE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 66,000.

WHILE DRIVING MY VEHICLE FROM WORK, I WAS AT A RED LIGHT WHEN MY VEHICLE STARTED MAKING A RATTLING NOISE AND CUT OFF. IT WASN'T IN MOTION AT THIS POINT AND IT WOULDN'T START AFTER CUTTING OFF. I HAD IT TOWED TO A MECHANIC SHOP TO HAVE IT CHECKED OUT. THEIR REPORT WAS DETERMINED THAT IT WAS THE TIMING CHAIN, SO I HAD I TOWED TO THE NEAREST BMW DEALERSHIP (TOM BUSH BMW ON ATLANTIC BLVD),WHERE THEY CURRENTLY HAVE IT. RIGHT NOW, JUST TO OPEN THE ENGINE TO SEE THE EXTENT OF THE DAMAGE IS A $700 LABOR DIAGNOSTIC TEST, WHICH IS RATHER PRICEY!!!. I SAW THAT THERE IS A RECALL ON SOME OF THEIR OTHER BMW VEHICLES CONCERNING THE TIMING CHAIN AND I WOULD LIKE TO KNOW IF THE 3 SERIES IS A PART OF THAT RECALL?? MY VEHICLE IS ONLY 5 YEARS OLD AND SHOULDN'T BE HAVING PROBLEMS WITH THE TIMING CHAIN. YOUR ASSISTANCE IS GREATLY APPRECIATED. THANKS!

WHILE DRIVING TO WORK ON THE INTERSTATE MY CAR BEGAN TO HESITATE AND WOULD NOT ACCELERATE. THE FOLLOWING DAY THE CHECK ENGINE LIGHT CAME ON AND THE PROBLEMS WITH HESITATION BECAME WORSE AND THE CAR WOULD NOT GO OVER 50 MILES PER HOUR ON THE HIGHWAY AND WOULD ALMOST STALL WHEN I CAME TO A STOP. TOOK CAR IN FOR SERVICE AND THEY STATED THAT THERE WAS A FAILINING IGNITION COIL IN CYLINDER #3 WHICH WAS REPLACED. ON 11/28 THE CAR STARTING DOING THE SAME THING. I HAD TO TAKE IT TO A DIFFERENT DEALERSHIP THAT WAS CLOSER TO MY WORK BECAUSE THE CAR WOULD NOT ACCELERATE ON THE HIGHWAY AND I FELT VERY UNSAFE. AT THIS TIME THE CAR HAS 53440 MILES ON IT. RIGHT OUT OF WARRANTY! I CALLED BOTH DEALERSHIPS AND COME TO FIND OUT THIS IS A KNOWN ISSUE WITH THIS MODEL BMW. I WAS CHARGED $681.06 FOR A KNOWN ISSUE AND THIS BEING THE 2ND TIME MY CAR HAS HAD THIS ISSUE. THIS TIME THE FAILURE WAS IN CYLIDERS 2 AND 6! AND WAS TOLD TO PAY TO REPLACE ALL AS THEY WILL CONTINUE TO FAIL! I CONTACTED THE DEALERSHIP BMW OF TOWSON AND NEVER RECEIVED A RETURN CALL. I SHOULD NOT HAVE BEEN CHARGED FOR THIS SERVICE AS BMW OF CATONSVILLE WOULD HAVE DONE THE REPLACEMENT FOR FREE AS THIS IS A KNOWN ISSUE WITH THIS CAR. I COULDNT DRIVE ALL THE WAY TO BMW OF CATONSVILLE BECAUSE MY CAR WOULD NOW ACCELERATE ON THE HIGHWAY. I AM CONTINUING TO LOOK FOR A REFUND OF $681.06 AS I SHOULD NOT HAVE BEEN CHARGED FOR SOMETHING THAT BMW SHOULD HAVE RECALLED. *TR

I STARTED MY CAR AND BEGIN PULLING OUT OF MY PARKING SPOT. WHEN I SHIFTED FROM REVERSE TO DRIVE AND PULLED MY FOOT OFF THE BRAKE TO PUSH THE ACCELERATOR, THE ENGINE REDUCED POWER SIGNIFICANTLY, STALLED, AND THE CAR DIED ON ME WITHIN A FEW SECONDS. THERE WERE SEVERAL MESSAGES THAT APPEARED ONCE THE ENGINE HAD DIED INCLUDING "ENGINE MALFUNCTION", "SERVICE ENGINE SOON" AND "DSC - REDUCED DRIVABILITY". THE LATTER STATED THAT IT WAS STILL SAFE TO DRIVE THE CAR THOUGH CAUTION SHOULD BE USED. HOWEVER, WHEN I TRIED RE-STARTING THE ENGINE, IT WOULD CRANK AND SOUNDED LIKE IT WAS TRYING TO START, BUT WOULD NOT ACTUALLY START. FORTUNATELY I WAS ABLE TO GET A FEW PEOPLE IN THE AREA TO PUSH ME SAFELY OUT OF THE ACTIVE TRAFFIC LANE I WAS STALLED IN INTO A PARKING SPOT. THE CAR WAS TOWED TO THE NEAREST BMW DEALERSHIP WHERE CAUSE OF ISSUE IS STILL BEING DIAGNOSED; SO I STILL DO NOT KNOW ROOT CAUSE FOR THIS MALFUNCTION. LUCKILY I WAS IN A PARKING LOT WHEN THIS HAPPENED, HOWEVER, THE THOUGHT THAT THE ENGINE COULD JUST STOP AND DIE ON ME AT ANY POINT, SUCH AS WHEN DRIVING AT 60+ MPH ON THE FREEWAY, IS RATHER TERRIFYING. FURTHER, GIVEN THE LOW MILES AND YEARS ON THE CAR, RUNNING INTO SUCH A SERIOUS ISSUE IS RATHER UNSETTLING. *TR

I RECEIVED A RECALL NOTE CAMPAIGN NO. 14V-176 VANOS ASSEMBLY BOLTS ON MY 2010 BMW 328I IN JUNE. IT IS NOW THE END OF AUGUST AND I HAVE NOT HEARD ANYTHING ABOUT REPAIRS. THE NEAREST GARAGE HASN'T THE PARTS AND SAYS NOTHING OF THE SAFETY OF MY FAULTY VEHICLE OR WHEN PARTS MAY APPEAR. I DON'T KNOW IF I CAN SAFELY DRIVE THE CAR. I NEED TO USE IT, BUT THE LETTER SAYS IT CAN CAUSE A CRASH. HOW LONG WILL THIS CRAP GO ON? I TRIED TO CONTACT BMW CUSTOMER SERVICE OVER A WEEK AGO.....NO RESPONSE. I TRIED TO CALL THE VEHICLE SAFETY OFFICE AT FED GOV.....LONG WAIT ON THE PHONE.....I CAN'T GET ANY ANSWERS FROM ANYBODY. IT'S LIKE THE WHOLE COUNTRY HAS GONE ON VACATION. WHO'S IN CHARGE? WHEN WILL MY CAR BE FIXED? CAN I DRIVE THE CAR IN THE MEANWHILE WITHOUT RISKING MY LIFE? *TR

I WAS TRAVELING ON THE PA TURNPIKE NEAR THE QUAKERTOWN EXIT AT 75 MPH IN THE LEFT HAND LANE WHEN MY CAR SHUT DOWN AND CAME TO A STOP IN ACTIVE TRAFFIC. AS THE CAR WAS SHUTTING DOWN I HAD DIFFICULTY STEERING BUT WAS ABLE TO BRAKE. THERE WERE NO VISIBLE ERROR CODES OR LIGHTS TO INDICATE ISSUE. WHEN ATTEMPTING TO RESTART THE CAR, THE ENGINE WOULD ROLL BUT I WAS UNABLE TO MOVE. I CALLED 911 FOR ASSISTANCE. I WAS FORTUNATE THAT A STATE FARM HIGHWAY WORKER STOPPED TO PROTECT ME FROM HIGH SPEED TRAFFIC COMING UP BEHIND ME UNTIL I COULD BE SAFELY MOVED OFF OF THE ROAD. THE CAR WAS TOWED TO WEST GERMAN BMW IN FORT WASHINGTON, PA. COST FOR THE ABOVE SERVICE WAS PAID FOR BY BMW UNDER A "WARRANTY EXTENSION" AS THIS IS A "KNOWN ISSUE." I WAS UNAWARE OF THIS ISSUE AS NO RECALL OR SERVICE NOTICES HAVE BEEN SENT BY BMW TO INSPECT OR REPAIR FAILING FUEL LINES. I AM FILING THIS COMPLAINT BECAUSE THE ISSUES FOUND IN MY CAR ARE EXCEPTIONALLY SERIOUS AND COULD HAVE RESULTED IN A MAJOR HIGH SPEED ACCIDENT. FURTHERMORE THESE REPAIRS WILL APPEAR ON MY CARFAX AND WILL POSITION MY CAR TO OTHER BUYERS AS ONE WITH MAJOR ISSUES. DURING INSPECTION AND REPAIR PROCESS SEVERAL ISSUE WERE NOTED. 1. NO FAULTS WERE STORED IN THE VEHICLE. 2. UPON CHECKING THE FUEL PRESSURE, NONE WAS FOUND @ RAIL 3. UPON REMOVING THE FUEL TAN COVER THEY DISCOVERED THAT A HOSE POPPED OFF INSIDE THE TANK 4. AFTER REATTACHING, THEY WERE ABLE TO RESTART THE CAR, ONLY TO HAVE THE HOSE COME OFF AGAIN THE NEXT DAY AS IT WAS GOING THROUGH THE COURTESY CAR WASH 5. AFTER OPENING THE CAR AGAIN, THEY FOUND THAT THE FUEL LINE THAT WAS CLAMPED ON "LINE A" RUPTURED, FULL FUEL TANK AND ASSEMBLY REPLACEMENT WAS NECESSARY. *TR