2010 BMW 328I

RECALL CAMPAIGN NO 17V-683: PCV VALVE HEATER AND 17V-676: BLOWER MOTOR WIRING. THE NEW RECALL BMW CALL STALLING WHILE DRIVING. CAR SHUTS OFF. I TOOK MY BMW TO SOUTH MOTORS BMW WAS DUE TO THE 3 RECALLS CAUSE BY THE MANUFACTURES DEFECT. THE LAST RECALL WAS RISK OF ENGINE COMPLETELY STALLING(STOPPING) WHILE DRIVING WHICH HAPPEN TO ME WHILE DRIVING ON A CITY STREET WITH CHILDREN IN THE CAR. WE MET WITH A BMW SERVICE ADVISOR AND HE SAID THAT SOUTH MOTORS BMW SERVICE MORE THAN 100 BMW SINCE LAST YEAR AND THEY ARE ONLY FIXING THE BMW'S AS A COURTESY. HE THAN STATED HE HAD TO ORDER A COUPLE OF PARTS FOR THE RECALL, TO GIVE HIM A COUPLE OF DAYS. HE CALLED THE VERY NEXT DAY AND SAID THE PARTS WERE IN AND ADVISE THAT HE HAVE TO CHARGE A FEE BECAUSE HIS TECHNICIAN HAVE TO GET PAID. HE GAVE US A PRICE OF MORE THAN $3,000 AND SAID THIS IS NOTHING, WE CHARGE THE LAST CUSTOMER FOR HER BMW $12,000 WE ARE GIVING YOU A GOOD PRICE. IT GETS WORSE THEY KEPT MY BMW FOR ANOTHER 5 DAYS, SMASH THE FRONT OF MY BMW. THE MANAGER STATED HE IS NOT SURE WHO SMASH THE FRONT OF MY BMW, HE SAID ABOUT 7 WORKERS WERE DRIVING MY CAR WHILE IT WAS BEING SERVICE FOR THE RECALLS. I WAS IN TEARS, HE LOOKED AT ME AND SAID IT'S JUST A CAR.

TL* THE CONTACT OWNS A 2010 BMW 328I. THE CONTACT STATED THAT WHEN THE DEFROSTER, HEAT, OR AIR CONDITIONER WERE ACTIVATED, THEY FAILED TO OPERATE AND AN ABNORMAL NOISE WAS HEARD. THE CONTACT STATED THAT THE VEHICLE EXHIBITED THE SAME SYMPTOMS AS LISTED IN NHTSA CAMPAIGN NUMBERS: 17V683000 (ENGINE AND ENGINE COOLING) AND 17V676000 (ELECTRICAL SYSTEM). THE CONTACT RECEIVED NOTIFICATIONS FOR THE RECALLS. THE DEALER (BMW OF ROCHESTER, 4250 HENRIETTA RD, ROCHESTER, NY 14623) WAS CONTACTED AND STATED THAT THE PARTS WERE UNAVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 130,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

THIS VEHICLE WAS SUBJECT TO TWO RECALLS PERTAINING TO THE BLOWER MOTOR WIRING AND PCV VALVE HEATER. THE VEHICLE STARTED TO SMOKE AND WAS TAKEN TO THE DEALER ON JANUARY 8, 2018. THE ACTUAL NOTICE OF RECALL WAS SENT OUT TO OWNERS, PRIOR TO THAT. IT IS NOW APRIL 12, 2018 AND I HAVE HEARD NOTHING REGARDING THE REPAIRS TO THIS PROBLEMS. THE DEALER TO WHICH I TOOK THE VEHICLE SAID, ONLY "WE HAVE NO IDEA - IT COULD BE MONTHS". THIS IS UNACCEPTABLE, AND I AM WONDERING WHAT MY REMEDIES MIGHT BE. I NOW HAVE AN INOPERABLE VEHICLE, UTILIZING A PARKING SPACE THAT I PAY FOR AND, ALTHOUGH BMW IS PAYING FOR A RENTAL CAR, IT IS NOT A BMW. THANK YOU FOR YOUR ASSISTANCE.

OVER THE COURSE OF THREE DAYS, WHILE DRIVING MY 2010 BMW 328I ON A HIGHWAY AT A RATE OF SPEED OF 65-70 MPH, THE MOTOR STALLED, SHUT OFF, DIED, LOST POWER CAUSING ME TO HAVE TO GET TO THE BREAKDOWN LANE BY FORWARD MOMENTUM ALONE. VERY DANGEROUS BECAUSE THE OTHER CARS ON THE ROAD HAVE NO IDEA THAT MY CAR HAS NO POWER. AFTER SITTING FOR APPROXIMATELY 15 MINUTES, I TRIED STARTING THE CAR AND IT STARTED RIGHT UP AND I WAS ABLE TO DRIVE IT AS THOUGH NOTHING WAS WRONG WITH IT. I CALLED MY BMW DEALER AND AM BRINGING IT THERE TOMORROW. HE SAID THAT THE REPAIRS MAY BE COVERED AND THAT THEY WOULD KNOW BETTER AFTER LOOKING AT THE FUEL PUMP BECAUSE THERE MAY BE AN ISSUE WITH IT. THE CAR ONLY HAS DIED WHILE TRAVELING ON AN INTERSTATE HIGHWAY AT A HIGHER RATE OF SPEED. EXTREMELY DANGEROUS.

WE ARE WAITING FOR BMW TO GET THE PARTS TO FIX THE RECALL ANNOUNCED IN OCTOBER OF 2017. TODAY AFTER CALLING BMW CUSTOMER RELATIONS A REPRESENTATIVE NAMED NICK, #6971, SAID THAT PARTS MIGHT BE AVAILABLE EARLY SUMMER. MIND YOU IN DECEMBER THEY SAID NEXT MONTH. GIVE US ALL A BREAK. CAL THEM AND TELL THEM TO GET IT IN GEAR AS THE RECALL CLEARLY STATES THE CARS MY GO ON FIRE. THEY ARE WORKING US ALL OVER. YOU NEED TO CALL THEIR EXECUTIVE TEAM AND TELL THEM IT NEEDS TO BE DONE ASAP. PLEASE TAKE SOME ACTION ON THIS IRRESPONSIBLE CAR COMPANY. AT LEAST CALL THEM!!!

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 BMW 328I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V071000 (AIR BAGS), 17V676000 (ELECTRICAL SYSTEM), AND 17V683000 (ENGINE AND ENGINE COOLING). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. ADVANTAGE BMW MIDTOWN (1305 GRAY ST, HOUSTON, TX) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE FOR NHTSA CAMPAIGN NUMBERS:17V676000 (ELECTRICAL SYSTEM) AND 17V683000 (ENGINE AND ENGINE COOLING). PARTS DISTRIBUTION DISCONNECT FOR NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS).

RECEIVED 2 SAFETY RECALL NOTICES IN EARLY DECEMBER 2017 (1) PCV VALVE HEATER & (2) BLOWER MOTOR WIRING. CAR HAS BEEN SHUT DOWN SINCE REMEDY IS NOT AVAILABLE. CONTACTED BMW TODAY JANUARY 9TH, 2018 AND WAS NOT GIVEN AN ESTIMATED TIME ON WHEN REMEDY WILL BE AVAILABLE. IT HAS BEEN OVER A MONTH. WHENEVER I START THE CAR, SMOKE COMES OUT OF ENGINE (SMELLS LIKE PLASTIC BURNING).

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 BMW 328I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V683000 (ENGINE AND ENGINE COOLING) AND 17V676000 (ELECTRICAL SYSTEM). THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR PERTAINING TO THE INTERIM NOTICE. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS CONTACTED TO DETERMINE WHEN THE PART WOULD BE SUPPLIED TO THE DEALER. THE CONTACT NOTICED A STRONG ODOR AND SMOKE COMING FROM THE VENTS WHEN THE ELECTRIC CONTROL WAS USED. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. 8 (RECALL RELATED INCIDENT) TS

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 BMW 328I. THE CONTACT STATED THAT THERE WAS A BURNING ODOR FOR MONTHS COMING THROUGH THE VENTS WITHIN THE VEHICLE. MONTHS LATER, THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V676000 (ELECTRICAL SYSTEM) AND 17V683000 (ENGINE AND ENGINE COOLING). THE DEALER WAS CONTACTED (BERT OGDEN BMW, 3201 N 10TH ST, MCALLEN, TX 78501, (956) 683-6477) AND INDICATED THAT THE REMEDY AND REPAIR PARTS WERE UNAVAILABLE. THE DEALER PROVIDED NO MENTION OF A LOANER VEHICLE UNTIL THE REMEDY AND PARTS BECOME AVAILABLE. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS). THE APPROXIMATE FAILURE MILEAGE WAS 66,700. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2010 BMW 328I. THE CONTACT STATED THAT WHILE DRIVING AT 15 MPH, THE CHECK ENGINE WARNING LIGHT ILLUMINATED AND THE VEHICLE STALLED. THE VEHICLE WOULD NOT RESTART. THE VEHICLE WAS TOWED TO THE CONTACT'S HOME. THE TOWER MENTIONED A RECALL TO THE CONTACT. THE CONTACT CONTACTED THE MANUFACTURER AND INQUIRED ON THE NHTSA CAMPAIGN NUMBER: 14V176000 (ENGINE) WHERE THEY INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED, HOWEVER WAS COVERED UNDER THE EXTENDED WARRANTY AND TRANSFERRED THE CONTACT TO THE LOCAL DEALER. THE DEALER (BMW OF ORLAND PARK LOCATED AT 11030 W 159TH ST, ORLAND PARK, IL 60467) WAS CONTACTED AND INFORMED THE CONTACT TO SCHEDULE AN APPOINTMENT. THE CONTACT INFORMED THE DEALER THAT THE VEHICLE WOULD NOT START AND THE DEALER RESPONDED THAT THEY DO NOT DO TOWING AND THAT IT WOULD BE THE RESPONSIBILITY OF THE CONTACT TO HAVE THE VEHICLE DELIVERED. THE VEHICLE WAS NOT TOWED TO THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 96,000.