NHTSA owner reports · September 18, 2026 snapshot.
Structure complaints
18 reportsClear category filter61,000 miles · Aug 26, 2014
Structure
HI, I THINK, THIS IS A SAFETY ISSUE THAT BMW HAS TO FIX. MY AUTOMATIC CAR LOCK GETS STUCK AND I CAN ONLY OPEN DRIVER'S SIDE DOOR AND PASSENGER SIDE DOOR DOESN'T OPEN. THE MANUAL LEVER THAT IS SUPPOSED TO OPEN THE PASSENGER SIDE DOOR AND BACK DOOR DOESN'T OPEN THE DOOR. MY WIFE AND KIDS WERE STUCK AND SOME HOW MANUALLY THEY …
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HI, I THINK, THIS IS A SAFETY ISSUE THAT BMW HAS TO FIX. MY AUTOMATIC CAR LOCK GETS STUCK AND I CAN ONLY OPEN DRIVER'S SIDE DOOR AND PASSENGER SIDE DOOR DOESN'T OPEN. THE MANUAL LEVER THAT IS SUPPOSED TO OPEN THE PASSENGER SIDE DOOR AND BACK DOOR DOESN'T OPEN THE DOOR. MY WIFE AND KIDS WERE STUCK AND SOME HOW MANUALLY THEY CRAWLED OUT OF THE DRIVER'S SIDE. IT WAS VERY STRESSFUL AND I WAS WONDERING IF MY SON WAS 20YRS OLD, HOW CAN HE COME THROUGH THE DRIVER'S SIDE FROM THE BACK SEAT. BMW IS WELL AWARE OF THIS ISSUE AND HAS NOT RECALLED THE CARS TO FIX THE MANUAL OVERRIDE WHEN THE AUTOMATIC DOOR OPENER DOESN'T WORK. *TR
NHTSA ODI #10628467
44,000 miles · Apr 5, 2014
Electrical SystemStructure
LOCKED IN CAR DUE TO FAILED DOOR LOCKS. OPENED WINDOW TO ACCESS MANUAL DOOR KEY BUT PASSENGER CRAWLED OVER TO DRIVERS SIDE SINCE THIS WAS THE ONLY WAY OUT. *TR
NHTSA ODI #10577595
93,000 miles · Feb 13, 2014
Electrical SystemStructure
I WAS TRAPPED INSIDE MY VEHICLE WITH THE DRIVER'S SIDE DOOR UNABLE TO UNLOCK. I COULD NOT USE THE MANUAL DOOR HANDLE ON THE INSIDE OR OUT. THE INTERIOR DOOR OPEN BUTTON LOCATED ON THE DASHBOARD WOULD NOT UNLOCK THE DRIVER'S SIDE DOOR. THE KEY FOB WOULD NOT UNLOCK IT. I FINALLY HAD TO MANEUVER ACROSS THE CENTER CONSOLE AND SLIDE …
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I WAS TRAPPED INSIDE MY VEHICLE WITH THE DRIVER'S SIDE DOOR UNABLE TO UNLOCK. I COULD NOT USE THE MANUAL DOOR HANDLE ON THE INSIDE OR OUT. THE INTERIOR DOOR OPEN BUTTON LOCATED ON THE DASHBOARD WOULD NOT UNLOCK THE DRIVER'S SIDE DOOR. THE KEY FOB WOULD NOT UNLOCK IT. I FINALLY HAD TO MANEUVER ACROSS THE CENTER CONSOLE AND SLIDE OUT THROUGH THE PASSENGER DOOR. I WAS SCARED AND FRUSTRATED. IT WAS DARK AND IN AN EMPTY PARKING LOT. *TR
NHTSA ODI #10564301
Mileage unknown · Aug 22, 2013
Electrical SystemStructure
THE DOOR ACTUATOR SYSTEM ON MY 2007 BMW 3281 HAS FAILED TWICE, ONCE LOCKING ME IN AND THE OTHER TIME IMMOBILIZING THE CAR AND STRANDING ME FOR SEVERAL HOURS.I NOTICED THE FIRST FAILURE WHEN I STOPPED FOR GAS & COULD NOT OPEN THE FUEL FLAP. I DROVE TO THE DEALER BUT THE DRIVER SIDE DOOR WOULD NOT OPEN, EITHER ELECTRONICALLY OR MA…
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THE DOOR ACTUATOR SYSTEM ON MY 2007 BMW 3281 HAS FAILED TWICE, ONCE LOCKING ME IN AND THE OTHER TIME IMMOBILIZING THE CAR AND STRANDING ME FOR SEVERAL HOURS.I NOTICED THE FIRST FAILURE WHEN I STOPPED FOR GAS & COULD NOT OPEN THE FUEL FLAP. I DROVE TO THE DEALER BUT THE DRIVER SIDE DOOR WOULD NOT OPEN, EITHER ELECTRONICALLY OR MANUALLY, AND THE WINDOWS WOULD NOT LOWER AND THE OTHER THREE DOORS WOULD NOT OPEN. FORTUNATELY, THE SUN ROOF WAS NOT ON THE DOOR CIRCUIT & I WAS ABLE TO TOSS OUT THE FOB KEY FOR SOMEONE TO OPEN THE DRIVER DOOR AND LET ME OUT. A MECHANIC REPLACED THE 15 AMP FUSE IN THE DOOR CIRCUIT WITH A 20 AMP FUSE AND SENT ME ON MY WAY. CONCLUSION: THIS CAR IS A DEATH TRAP WAITING TO HAPPEN. THE SECOND INCIDENT OCCURRED AS I DROVE HOME AFTER A STATE INSPECTION. WHEN I PARKED AND HIT THE FOB LOCK BUTTON, I HEARD A MUFFLED NOISE. THE FUSE HAD BLOWN AGAIN. I UNLOCKED THE CAR WITH THE FOB KEY AND AFTER MUCH TIME AND GREAT EFFORT, I INSTALLED A ANOTHER 20 AMP FUSE. BECAUSE THE PASSENGER DOOR WON'T OPEN WHEN THE CIRCUIT BLOWS, REPLACING THE FUSE IS VERY DIFFICULT, NEXT TO IMPOSSIBLE. IT REQUIRES AGILITY, KNOW-HOW, AND GOOD CONDITIONS--NOT SOMETHING YOU CAN COUNT ON IN THE GENERAL POPULATION. WHAT CAN BE DONE ABOUT THIS DANGEROUS CONDITION: GO BACK TO MECHANICAL LOCKING, ELECTRONIC LOCKING IS A BAD SOLUTION AT LEAST, YOU CAN GET OUT OF THE CAR. SECOND: REQUIRE BMW TO RECALL THE ORIGINAL ACTUATORS AND REPLACE THEM WITH NEW DESIGNS THAT, IF THEY TOO FAIL, THEY FAIL IN A DOOR-OPEN MODE. AT THE VERY LEAST, CAR MANUFACTURERS SHOULD BE REQUIRED TO OFFER BUYERS A CHOICE BETWEEN MECHANICAL AND ELECTRONIC DOOR OPENING. LIVES ARE AT STAKE. *TR
NHTSA ODI #10536758
Mileage unknown · Apr 12, 2012
Electrical SystemLatches/locks/linkagesStructure
MODEL: 2007 BMW 328I. THE ELECTRONIC "DOOR ACTUATORS" FAILED. AS A RESULT, IT BECAME IMPOSSIBLE TO OPEN ANY DOOR OF THE VEHICLE FROM THE INSIDE, EXCEPT THE DRIVER'S DOOR. WHEN THESE ELECTRONIC DOOR ACTUATORS FAIL, PASSENGERS ARE TRAPPED IN OR OUT OF THE VEHICLE. THE SERVICE ADVISOR AT THE DEALERSHIP (WEATHERFORD BMW, BERKELEY, C…
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MODEL: 2007 BMW 328I. THE ELECTRONIC "DOOR ACTUATORS" FAILED. AS A RESULT, IT BECAME IMPOSSIBLE TO OPEN ANY DOOR OF THE VEHICLE FROM THE INSIDE, EXCEPT THE DRIVER'S DOOR. WHEN THESE ELECTRONIC DOOR ACTUATORS FAIL, PASSENGERS ARE TRAPPED IN OR OUT OF THE VEHICLE. THE SERVICE ADVISOR AT THE DEALERSHIP (WEATHERFORD BMW, BERKELEY, CALIFORNIA) EXPLAINED THAT HE NEW EXACTLY WHAT WAS WRONG WITH MY VEHICLE BECAUSE THEY RECEIVED A BULLETIN REGARDING THIS (MEANING THIS IS A "KNOWN ISSUE" TO BMW WITH THIS MODEL CAR! MY QUESTION WAS IF BMW HAS RECEIVED MAJOR COMPLAINTS ABOUT THIS PARTICULAR ISSUE, WHY WOULD"NT IT BE RECALLED...HE ADVISED ME THAT ARE NORMALLY PERTAINED TO "SAFETY", WE"LL WHAT WOULD YOU CONSIDER THIS SITUATION...SAFE? $900.00 WAS MY QUOTE TO HAVE THIS FIXED! RIDICULOUS!!! WE STRONGLY SUGGEST THAT THIS DEFECT BE INVESTIGATED, AND THAT THE SUBJECT VEHICLES BE RECALLED SO THAT THE DEFECT CAN BE CORRECTED BEFORE DEATHS OR INJURIES OCCUR. *TR
NHTSA ODI #10455007
42,000 miles · Oct 17, 2011
Electrical SystemElectronic Stability Control (esc)Latches/locks/linkages
MY DOOR LOCKS FAILED TO UNLOCK (WITH BOTH THE REMOTE ENTRY AND THE DOOR LOCK SWITCH LOCATED IN THE CAR) WITH THE EXCEPTION OF THE DRIVER SIDE DOOR USING THE MANUAL KEY TURN. THIS WAS REPAIRED BY REPLACING THE DOOR LOCK ACTUATORS, UNDER WARRANTY. *TR
NHTSA ODI #10430501
24,000 miles · Oct 3, 2011
Structure
TL* THE CONTACT OWNS A 2007 BMW 328I. THE CONTACT STATED THAT THE KEYLESS ENTRY FUNCTION FAILED TO OPERATE WHEN HE ATTEMPTED TO UNLOCK THE VEHICLE. THE FAILURE AFFECTED THE FRONT AND REAR PASSENGER DOORS DISALLOWING HIM TO ENTER THE VEHICLE. THE DEALER REPLACED THE ACTUATOR AND THE MANUFACTURER WAS MADE AWARE OF THE FAILURE H…
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TL* THE CONTACT OWNS A 2007 BMW 328I. THE CONTACT STATED THAT THE KEYLESS ENTRY FUNCTION FAILED TO OPERATE WHEN HE ATTEMPTED TO UNLOCK THE VEHICLE. THE FAILURE AFFECTED THE FRONT AND REAR PASSENGER DOORS DISALLOWING HIM TO ENTER THE VEHICLE. THE DEALER REPLACED THE ACTUATOR AND THE MANUFACTURER WAS MADE AWARE OF THE FAILURE HOWEVER, DID NOT OFFER ANY ASSISTANCE. THE CURRENT AND FAILURE MILEAGES WERE 24,000.
NHTSA ODI #10428304
7 miles · Jul 24, 2007
Structure
WHEN TRYING TO USE THE CONVERTIBLE ROOF- IT TRIES TO PUT ITSELF INTO THE TRUNK WHEN THE TRUNK IS CLOSED. ROOF GETS STUCK 1/2 WAY OPEN AND CLOSED. THE DEALER HAS TRIED TO FIX IT 3 TIMES. THE ROOF STILL CONTINUES TO TRY TO PUT ITSELF INTO THE TRUNK WITH THE TRUNK CLOSED. ROOF HAS BENT ITSELF TRYING TO PUT ITSELF INTO A CLOSED T…
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WHEN TRYING TO USE THE CONVERTIBLE ROOF- IT TRIES TO PUT ITSELF INTO THE TRUNK WHEN THE TRUNK IS CLOSED. ROOF GETS STUCK 1/2 WAY OPEN AND CLOSED. THE DEALER HAS TRIED TO FIX IT 3 TIMES. THE ROOF STILL CONTINUES TO TRY TO PUT ITSELF INTO THE TRUNK WITH THE TRUNK CLOSED. ROOF HAS BENT ITSELF TRYING TO PUT ITSELF INTO A CLOSED TRUNK. ROOF HAS BROKEN PARTS AS A RESULT OF ITS ATTEMPT TO PUT CONVERTIBLE ROOF INTO A CLOSED TRUNK. CAR IS INOPERABLE IN THIS CONDITION AS THE ROOF IS NOT SECURE. ANY ATTEMPT TO DRIVE THE CAR MIGHT CAUSE THE ROOF TO BOUNCE AROUND AS IT IS NOT CONNECTED AND LOCKED! *TR
NHTSA ODI #10197361
Official recalls
6Jul 3, 2024
BMW of North America, LLC (BMW) is recalling certain 2006-2011 3 Series Sedan (324i, 325i, 325xi, 328i, 328xi, 330i, 330xi, 335i, 335xi), 2006-2012 3 Series Sportswagon (325xi, 328i, 328xi), and 2009-2011 3 Series Sedan (335d) vehicles. The original steering wheel may have been replaced with a sport or M-sport steering wheel equipped with an inflator that can explode during deployment.
Consequence & remedy
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy: Dealers will inspect and replace the driver's air bag module as necessary, free of charge. Owner notification letters were mailed August 30, 2024. Owners may contact BMW customer service at 1-800-525-7417.
Additional source detail variants (2)
Air Bags:frontal:driver Side:inflator Module
BMW of North America, LLC (BMW) is recalling certain 2006-2011 3 Series Sedan (324i, 325i, 325xi, 328i, 328xi, 330i, 330xi, 335i, 335xi), 2006-2012 3 Series Sportswagon (325xi, 328i, 328xi), and 2009-2011 3 Series Sedan (335d) vehicles. The original steering wheel may have been replaced with a sport or M-sport steering wheel equipped with an inflator that can explode during deployment.
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy: Dealers will inspect and replace the driver's air bag module as necessary, free of charge. Owner notification letters were mailed August 30, 2024. Owners may contact BMW customer service at 1-800-525-7417.
Air Bags:frontal
BMW of North America, LLC (BMW) is recalling certain 2006-2011 3 Series Sedan (324i, 325i, 325xi, 328i, 328xi, 330i, 330xi, 335i, 335xi), 2006-2012 3 Series Sportswagon (325xi, 328i, 328xi), and 2009-2011 3 Series Sedan (335d) vehicles. The original steering wheel may have been replaced with a sport or M-sport steering wheel equipped with an inflator that can explode during deployment.
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy: Dealers will inspect and replace the driver's air bag module as necessary, free of charge. Owner notification letters were mailed August 30, 2024. Owners may contact BMW customer service at 1-800-525-7417.
Jan 15, 2020
BMW of North America, LLC (BMW) is recalling certain 2008-2013 128i and 135i Convertibles, 128i, 135i, and M Coupes, 2007-2010 X3 30si and X3 xDrive30i, 2013-2015 X1 sDrive28i, X1 xDrive28i and X1 xDrive35i, 2007-2013 328i, 328i xDrive, 335i, 335is, 335i xDrive and M3 Coupes, 2006-2011 328i, 328xi, 328i xDrive, 325i, 325xi, 330i, 330xi, 335i, 335xi, 335i xDrive and M3, 2009-2011 335D, 2006-2012 325xi, 328i, 328xi and 328i xDrive, 2010-2011 X6 ActiveHybrid, 2007-2013 328i, 335i, 335is, M3 Coupes, X5 30si, X5 xDrive30i, X5 xDrive35i, X5 48i, X5 xDrive48i, X5 xDrive50i and X5 M, 2009-2013 X5 xDrive35d and 2008-2014 X6 xDrive35i, X6 xDrive50i and X6M vehicles equipped with non-desiccated driver frontal air bag inflators containing phase stabilized ammonium nitrate (PSAN) that were used as interim remedy parts for previous Takata recalls. These inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
Consequence & remedy
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: BMW will notify owners, and dealers will replace the driver air bag. On X5 and X6 vehicles, only the inflator will be replaced. All repairs will be performed free of charge. The recall began March 11, 2020. Owners may contact BMW customer service at 1-800-525-7417.
Oct 30, 2017
BMW of North America, LLC (BMW) is recalling certain 2008-2011 128i and 2007-2011 328i, 328xi, 328i xDrive, 525i, 525xi, 528i, 528xi, 530i, 530xi, X3 3.0si, X3 xDrive30i, X5 xDrive30i, Z4 3.0i, Z4 3.0si and Z4 sDrive30i vehicles. The heater for the positive crankcase ventilation (PCV) valve may short circuit.
Consequence & remedy
Consequence: An electrical short can cause the parts within the PCV valve to melt, increasing the risk of a fire, even when the vehicle is not in use.
Remedy: BMW will notify owners, and dealers will replace the PCV valve heater, free of charge. Interim letters were mailed on November 27, 2017. Owners will receive a second notification by the end of October 2018. Owners may contact BMW customer service at 1-800-525-7417.
Oct 25, 2017
BMW of North America, LLC (BMW) is recalling certain 2006-2011 323i, 325i, 325xi, 328i, 328xi, 330i, 330xi, 335i, 335xi and M3, 2007-2011 328i xDrive, 335i xDrive and 335is and 2009-2011 335d vehicles. The wiring and electrical connectors for the system that controls air flow for the heating and air conditioning system may overheat.
Consequence & remedy
Consequence: Wiring that overheats could cause the electrical connectors to melt, and increase the risk of a fire, even when the vehicle is unattended.
Remedy: BMW will notify owners, and dealers will replace the wiring and electrical connectors, free of charge. Interim letters were mailed on November 27, 2017. Owners will receive a second notice when the remedy becomes available. Owners may contact BMW customer service at 1-800-525-7417.
Nov 12, 2013
BMW of North America LLC (BMW) is recalling certain model year 2006 325i, 325xi, 330i, 330xi sedans and 325xi sports wagons, model year 2007 328i, 328xi, 335i, 335xi sedans and 328i and 328xi sports wagons, model year 2006-2007 525i, 525xi, 530i, 530xi, 550i sedans and 530xi sports wagons, model year 2006 760i sedans, model year 2006-2007 750i, 750Li, and 760Li sedans, and model year 2006 X5 sports activity vehicles, equipped with certain seat types. The front passenger seat occupant detection mat that determines if and how the passenger frontal air bag should deploy in a crash may fatigue and develop cracks which could lead to a system failure.
Consequence & remedy
Consequence: Should the system fail, in the event of a crash, the front passenger air bag would be deactivated, increasing the risk of personal injury.
Remedy: BMW will notify owners with an interim notification letter in January 2014 since parts are not currently available. When parts are available, BMW sent a second letter in August and dealers will repair the occupant detection mat to eliminate the possibility that it may crack, free of charge. Additionally, owners of model year 2006-2007 3 Series with standard seats, 5 Series with comfort seats, and Z4 models, will receive an extended warranty on their front passenger seat occupant detection mat. Owners may contact BMW customer relations at 1-800-525-7417 or email BMW at CustomerRelations@bmwusa.com.
Feb 7, 2013
BMW is recalling certain model year 2008-2012 1-Series coupes and convertibles manufactured December 2007 through September 2011; and 2007-2011 3-Series coupes and convertibles manufactured March 2007 through October 2011; 2007-2011 3-Series sedans manufactured March 2007 through October 2011; 2007-2011 3-Series sports wagons manufactured March 2007 through June 2011; and 2009-2011 Z4 vehicles manufactured March 2009 through June 2011. In February 2013, BMW recalled 504,545 vehicles. In July 2013, BMW informed the agency that it was adding 1-Series, 3-Series, and Z4 vehicles, representing an additional 12,094 vehicles. The total number of vehicles being recalled is now 516,791. The connector for the positive battery cable connector and the corresponding terminal on the fuse box may degrade over time. Over time, the high current flow and heat from electrical resistance may lead to a breakage of the connection, and a loss of electrical power to the vehicle.
Consequence & remedy
Consequence: If there is a loss of electrical power to the vehicle, the vehicle may unexpectedly stall, increasing the risk of a crash.
Remedy: BMW will notify owners, and dealers will replace the positive battery cable connector and secure it with an improved method, free of charge. The recall began on March 13, 2013. Owners may call BMW at 1-800-525-7417 or email BMW at CustomerRelations@bmwusa.com.
Additional source detail variants (3)
Electrical System:wiring:fuses And Circuit Breakers
BMW is recalling certain model year 2008-2012 1-Series coupes and convertibles manufactured December 2007 through September 2011; and 2007-2011 3-Series coupes and convertibles manufactured March 2007 through October 2011; 2007-2011 3-Series sedans manufactured March 2007 through October 2011; 2007-2011 3-Series sports wagons manufactured March 2007 through June 2011; and 2009-2011 Z4 vehicles manufactured March 2009 through June 2011. In February 2013, BMW recalled 504,545 vehicles. In July 2013, BMW informed the agency that it was adding 1-Series, 3-Series, and Z4 vehicles, representing an additional 12,094 vehicles. The total number of vehicles being recalled is now 516,791. The connector for the positive battery cable connector and the corresponding terminal on the fuse box may degrade over time. Over time, the high current flow and heat from electrical resistance may lead to a breakage of the connection, and a loss of electrical power to the vehicle.
Consequence: If there is a loss of electrical power to the vehicle, the vehicle may unexpectedly stall, increasing the risk of a crash.
Remedy: BMW will notify owners, and dealers will replace the positive battery cable connector and secure it with an improved method, free of charge. The recall began on March 13, 2013. Owners may call BMW at 1-800-525-7417 or email BMW at CustomerRelations@bmwusa.com.
Electrical SYSTEM:12V/24V/48V Battery:cables
BMW is recalling certain model year 2008-2012 1-Series coupes and convertibles manufactured December 2007 through September 2011; and 2007-2011 3-Series coupes and convertibles manufactured March 2007 through October 2011; 2007-2011 3-Series sedans manufactured March 2007 through October 2011; 2007-2011 3-Series sports wagons manufactured March 2007 through June 2011; and 2009-2011 Z4 vehicles manufactured March 2009 through June 2011. In February 2013, BMW recalled 504,545 vehicles. In July 2013, BMW informed the agency that it was adding 1-Series, 3-Series, and Z4 vehicles, representing an additional 12,094 vehicles. The total number of vehicles being recalled is now 516,791. The connector for the positive battery cable connector and the corresponding terminal on the fuse box may degrade over time. Over time, the high current flow and heat from electrical resistance may lead to a breakage of the connection, and a loss of electrical power to the vehicle.
Consequence: If there is a loss of electrical power to the vehicle, the vehicle may unexpectedly stall, increasing the risk of a crash.
Remedy: BMW will notify owners, and dealers will replace the positive battery cable connector and secure it with an improved method, free of charge. The recall began on March 13, 2013. Owners may call BMW at 1-800-525-7417 or email BMW at CustomerRelations@bmwusa.com.
Electrical System
BMW is recalling certain model year 2008-2012 1-Series coupes and convertibles manufactured December 2007 through September 2011; and 2007-2011 3-Series coupes and convertibles manufactured March 2007 through October 2011; 2007-2011 3-Series sedans manufactured March 2007 through October 2011; 2007-2011 3-Series sports wagons manufactured March 2007 through June 2011; and 2009-2011 Z4 vehicles manufactured March 2009 through June 2011. In February 2013, BMW recalled 504,545 vehicles. In July 2013, BMW informed the agency that it was adding 1-Series, 3-Series, and Z4 vehicles, representing an additional 12,094 vehicles. The total number of vehicles being recalled is now 516,791. The connector for the positive battery cable connector and the corresponding terminal on the fuse box may degrade over time. Over time, the high current flow and heat from electrical resistance may lead to a breakage of the connection, and a loss of electrical power to the vehicle.
Consequence: If there is a loss of electrical power to the vehicle, the vehicle may unexpectedly stall, increasing the risk of a crash.
Remedy: BMW will notify owners, and dealers will replace the positive battery cable connector and secure it with an improved method, free of charge. The recall began on March 13, 2013. Owners may call BMW at 1-800-525-7417 or email BMW at CustomerRelations@bmwusa.com.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
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