2003 BMW 325CI

HELLO, I RECEIVED A PASSENGER AIR BAG RECALL NOTICE BACK IN SEPTEMBER 2014 FOR MY BMW 325 CI YEAR 2003 AND HAVE TRIED TO SCHEDULE A SERVICE CALL WITH TWO BMW DEALERSHIPS IN NJ (BLOOMFIELD AND JMK IN SPRINGFIELD) SINCE THIS DATE. BOTH DEALERSHIPS KEEP TELLING ME THERE IS A BACK ORDER ON THE PARTS AND STATE THAT THEY HAVE PLACED MY NAME ON A WAITING LIST. EVERY TIME I CALL THEM (IT IS APRIL 2015 NOW) I GET THE SAME STORY AND IT IS VERY FRUSTRATING. I AM AFRAID TO LET ANYONE SIT IN THE PASSENGER SIDE OF MY VEHICLE AND FEEL THAT THIS IS A VERY UNREASONABLE PERIOD OF TIME TO HAVE SOMEONE WAIT FOR SUCH A DANGEROUS SAFETY ISSUE. I KINDLY REQUEST YOUR ASSISTANCE IN GETTING MY VEHICLE'S AIR BAG REPLACED. THANK YOU VERY MUCH FOR YOUR ASSISTANCE. *TR

WHEN INSIDE, ALL DOORS OF THE VEHICLE WOULD NOT OPEN WITH EITHER THE HANDLES, THE INTERNAL LOCK/UNLOCK BUTTON, OR THE UNLOCKING MECHANISM ON THE KEY FOB. STOPPING AND STARTING THE VEHICLE AND MOVING IT A FEW YARDS STOPPED THE PROBLEM. THIS HAPPENED A SECOND TIME AND THE BMW DEALER DIAGNOSED IT AS A FAULTY CONTROL MODULE. THEY DID NOT CONSIDER THIS A SAFETY HAZARD DESPITE THE FACT THAT IT WOULD PREVENT EXITING THE CAR IN CASE OF EMERGENCY. *TR

TL* THE CONTACT OWNS A 2003 BMW 325CI. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V172000 (AIR BAGS). HOWEVER, THE PARTS NEEDED WERE NOT AVAILABLE. THE CONTACT MENTIONED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE DEALER WAS UNABLE TO PROVIDE AN ESTIMATED TIMEFRAME. THE MANUFACTURER WAS MADE AWARE OF THE DELAY. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2003 BMW 325CI. THE CONTACT STATED THAT THE KEY FOB AND KEY FAILED TO UNLOCK THE DOORS. THE CONTACT HAD TO MAKE SEVERAL ATTEMPTS TO UNLOCK THE DOORS BY USING THE KEY FOB AND KEY. THE DEALER DIAGNOSED THAT THE MODULE FIVE NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000. MA 09/22

THE CENTRAL LOCKING SYSTEM INTERMITTENTLY FAILS TO OPERATE; PROBLEM IS INFLUENCED BY TEMPERATURE EXTREMES (HOT AND COLD); SYMPTOMS VARY FROM REQUIRING THE DRIVER TO LOCK AND UNLOCK THE VEHICLE SEVERAL TIMES BEFORE THE DOORS WILL UNLOCK TO A COMPLETE FAILURE OF ALL DOORS TO UNLOCK. WHEN THE PROBLEM MANIFESTS ITSELF, THE CENTRAL ELECTRIC DOOR LOCK BUTTON (MOUNTED IN THE CENTER CONSOLE BESIDE THE HAZARD LIGHT SWITCH) IS INOPERABLE. BMW CRASH SAFETY FEATURES INCLUDE MECHANICAL DISCONNECT OF DOOR LATCHES WHEN LOCKED; WHEN THIS PARTICULAR PROBLEM MANIFESTS, SOMETIMES THE PASSENGER SIDE DOORS WILL REMAIN MECHANICALLY DISCONNECTED, MEANING THAT THE DOORS CANNOT BE OPENED AT ALL. IN A WORST CASE SCENARIO, IF THE DRIVER'S SIDE OF THE VEHICLE UNUSABLE FOR ESCAPE DUE TO DAMAGE OR BEING BLOCKED, THE ONLY WAY TO ESCAPE FROM THE VEHICLE IS BY SMASHING WINDOWS. BMWS ARE NOT EQUIPPED WITH A GLASS BREAK DEVICE. THE PROBLEM SEEMS TO BE A BODY MODULE CALLED THE GM5, WHICH IS MOUNTED ABOVE/IN FRONT OF THE GLOVE BOX; ALL LOCK POWER CIRCUITS RUN THROUGH THIS MODULE; THE PROBLEM SEEMS TO BE A VOLTAGE DROP IN THE MODULE, RESULTING IN INSUFFICIENT VOLTAGE TO THE LOCK MECHANISMS, AS YOU CAN HEAR THE LOCKS ATTEMPTING TO CYCLE WHEN AND CAN SEE THE LOCK BUTTONS MOVING WHEN THE KEY FOB IS USED IN AN ATTEMPT TO UNLOCK THE DOORS. A GOOGLE SEARCH OF THE TERMS "BMW","DOORS WON'T UNLOCK" GETS AT LEAST 10 PAGES OF RESULTS ON THE ISSUE, INCLUDING SEVERAL THAT IDENTIFY THE GM5 MODULE AS THE CAUSE OF THE PROBLEM AND WAYS TO FIX IT. REPAIR REQUIRES A NEW GM5 MODULE THAT NEEDS TO BE PROGRAMMED PRIOR TO INSTALL. *TR

WHILE TRAVELLING ON ROUTE 50 IN MARYLAND AT 55MPH ENGINE CUT OUT COMPLETELY. I LOST POWER STEERING AND BRAKES. FORTUNATELY, I WAS ABLE TO PULL OVER TO SIDE OF ROAD, TURN OFF VEHICLE AND RESTART IT. I BROUGHT IT TO THE DEALERSHIP WHERE I PURCHASED IT. THEY CANNOT DIAGNOSE IT WITHOUT AT LEAST $1100 WORTH OF WORK (THEY THINK ITS A TRANSMISSION PROBLEM). AFTER $1100 THEY STATE IT WOULD BE AN EASY $200 FIX OR A SUBSTANTIAL $6-8000 FIX. I WILL BE BRINGING IT TO ANOTHER MECHANIC FOR SECOND OPINION. I WAS FORTUNATE I WAS NOT IN TRAFFIC AND COULD PULL OVER SAFELY.

THERE IS A PROBLEM WITH THE ELECTRONIC THROTTLE/ENGINE MANAGEMENT CONTROL MODULE. WHENEVER ACCELERATING FROM A STOP, THE CAR LUNGES FORWARD, THEN STOPS AND GOES INTO A CYCLE WHERE IT DOES THIS "BUCKING" ACTION A FEW TIMES. THE CAR IS 2 YEARS OLD, BUT HAS ONLY DONE THIS FOR THE PAST YEAR. I'VE ATTEMPTED TO HAVE THIS REPAIRED BY BMW- HAVE BEEN WORKING WITH THEM FOR THE LAST EIGHT (8) MONTHS WITH NO RESULT. MY FAMILY REFUSES TO RIDE IN THE CAR BECAUSE THE JERKING MOTION MAKES THEM SICK. A BMW FIELD REPRESENTATIVE KNOWS ABOUT THE PROBLEM BUT REFUSED TO DIAGNOSE OR REPAIR THE PROBLEM. I HIRED AN INDEPENDENT MECHANIC THAT WAS ABLE TO TRACE THE PROBLEM TO THE ELECTRONIC THROTTLE CONTROL, BUT DOES NOT POSSESS THE BMW SOFTWARE OR EQUIPMENT TO REPAIR IT. NOW IT HAS BECOME MORE AND MORE DANGEROUS TO DRIVE BECAUSE THE PROBLEM IS GETTING PROGRESSIVELY WORSE. IT'S IS DIFFICULT TO MAKE LEFT TURNS AT INTERSECTIONS SINCE THE CAR JERKS FORWARD AND STOPS. A FEW TIMES I WAS ALMOST HIT BY ONCOMING TRAFFIC DUE TO THIS.