NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
401 reports77,230 miles · Oct 20, 2009
Latches/locks/linkages
WE HAVE A SAFETY ISSUE WITH OUR BMW 323I YEAR 2000. THE ELECTRIC DOOR LOCKS WILL ACTUATE AND THEN YOU CANNOT GET OUT OF THE CAR THROUGH 3 OR 4 DOORS. THE ELECTRIC LOCKS WILL NOT DISENGAGE AND YOU CANNOT RELEASE THEM WITH THE HANDLE FROM THE INSIDE OF THE VEHICLE. PASSENGERS ARE BASICALLY TRAPPED INSIDE THE CAR AND HAVE TO CLI…
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WE HAVE A SAFETY ISSUE WITH OUR BMW 323I YEAR 2000. THE ELECTRIC DOOR LOCKS WILL ACTUATE AND THEN YOU CANNOT GET OUT OF THE CAR THROUGH 3 OR 4 DOORS. THE ELECTRIC LOCKS WILL NOT DISENGAGE AND YOU CANNOT RELEASE THEM WITH THE HANDLE FROM THE INSIDE OF THE VEHICLE. PASSENGERS ARE BASICALLY TRAPPED INSIDE THE CAR AND HAVE TO CLIMB OVER THE FRONT SEAT TO EXIT THE VEHICLE. PROBLEM HAS BEEN RECURRING FREQUENTLY. AFTER AN EXTENDED PERIOD OF TIME, WE ARE USUALLY ABLE TO GET THE LOCKS TO WORK. I FOUND 10 COMPLAINTS FILED ON THIS SAME ISSUE WITH ONE DEATH AND 3 INJURIES RESULTING FROM THIS MALFUNCTION. THERE ARE PROBABLY MORE COMPLAINTS BUT I JUST LOOKED AT 3 VEHICLE YEARS. *TR
NHTSA ODI #10289118
79,264 miles · Oct 14, 2009
Power Train
I OWNED BMW 2000 323I WITH 79,000 MILES AND REVERSE SUDDENLY STOPPED WORKING. I WENT ONLINE AND FOUND THAT A LOT OF PEOPLE ARE COMPLAINING WITH THE SAME PROBLEM AS MINE. PLEASE LOOK INTO THIS. *TR
NHTSA ODI #10287394
141,000 miles · Oct 14, 2009
Visibility
I DRIVE A 2000 BMW 323I AND AT TIMES DUE TO A FAULTY CENTER CONTROL MODULE (MOST LIKELY) I CAN NOT GET OUT OF MY CAR. IT WILL NOT UNLOCK FROM THE OUTSIDE OR INSIDE, BUT THANKFULLY I CAN ROLL DOWN THE WINDOWS IF I NEED TO GET OUT. THIS IS EXTREMELY DANGEROUS IF I NEEDED TO GET OUT IN A HURRY. THE BMW DEALERSHIPS WANT TO CHARGE…
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I DRIVE A 2000 BMW 323I AND AT TIMES DUE TO A FAULTY CENTER CONTROL MODULE (MOST LIKELY) I CAN NOT GET OUT OF MY CAR. IT WILL NOT UNLOCK FROM THE OUTSIDE OR INSIDE, BUT THANKFULLY I CAN ROLL DOWN THE WINDOWS IF I NEED TO GET OUT. THIS IS EXTREMELY DANGEROUS IF I NEEDED TO GET OUT IN A HURRY. THE BMW DEALERSHIPS WANT TO CHARGE AN ARM AND A LEG TO JUST POSSIBLY FIX A PROBLEM. THERE ARE MANY OTHERS OUT THERE WITH SIMILAR PROBLEMS. *TR
NHTSA ODI #10287319
21,500 miles · Oct 1, 2009
Power Train
I OWN A 2000 BMW 323I WITH ONLY 21,500 MILES ON IT. THE CAR IS KEPT IN AN INTERIOR GARAGE AND DRIVEN MOSTLY WITHIN THE CITY. UNTIL TWO DAYS AGO, I HAD NO PROBLEMS WITH THE CAR AND NEVER HAD ANY INDICATION THAT THERE WAS A PROBLEM WITH THE TRANSMISSION (OR ANYTHING ELSE FOR THAT MATTER). I BACKED OUT OF MY GARAGE, DROVE TO A S…
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I OWN A 2000 BMW 323I WITH ONLY 21,500 MILES ON IT. THE CAR IS KEPT IN AN INTERIOR GARAGE AND DRIVEN MOSTLY WITHIN THE CITY. UNTIL TWO DAYS AGO, I HAD NO PROBLEMS WITH THE CAR AND NEVER HAD ANY INDICATION THAT THERE WAS A PROBLEM WITH THE TRANSMISSION (OR ANYTHING ELSE FOR THAT MATTER). I BACKED OUT OF MY GARAGE, DROVE TO A STORE, DID MY SHOPPING AND RETURNED TO THE PARKING LOT. I TURNED THE IGNITION ON AS NORMAL, PUT MY FOOT ON THE BREAK AND SHIFTED THE GEAR INTO REVERSE AND TRIED TO BACK OUT, BUT THE CAR WOULD NOT MOVE. IT ACTED AS IF IT WERE IN NEUTRAL BUT THE DASHBOARD CLEARLY READ THAT I WAS IN REVERSE. THERE WAS NO WARNING, NO INDICATOR LIGHT WENT ON, NO NOISE OR SOUND OUT OF THE ORDINARY. THE CAR DID DRIVE FORWARD, SO I WAITED UNTIL THE CARS IN FRONT OF ME LEFT AND DROVE MY CAR TO THE BMW DEALERSHIP WHERE I GOT THE CAR. THEY REFUSED TO GIVE ME AN ESTIMATE OF A TRANSMISSION REPAIR OR REPLACEMENT UNTIL I GAVE THEM $300 TO PERFORM A DIAGNOSTIC TEST. I DECLINED AND BROUGHT IT TO A LOCAL TRANSMISSION SHOP NEAR MY HOME. THE MECHANIC REMOVED A PAN AND SHOWED ME THE LIQUID WHICH WAS BLACKISH IN COLOR. HE SAID THAT IT HAD ALUMINUM POWDER IN IT, INDICATING THAT SOMETHING INSIDE PROBABLY BROKE AND CAUSED BURNING. I AM CURRENTLY IN THE PROCESS OF DECIDING WHAT TO DO NEXT: EITHER GET THE TRANSMISSION REPLACED OR HAVE IT REBUILT. BMW OF NORTH AMERICA AND THE BMW DEALERSHIP I GOT THE CAR FROM REFUSE ANY FINANCIAL RESPONSIBILITY FOR THE REPAIR. *TR
NHTSA ODI #10286031
102,000 miles · Oct 1, 2009
Power TrainCrash
IN THE MIDDLE OF A 3-POINT TURN, VEHICLE WAS SHIFTED INTO REVERSE. VEHICLE SHUDDERED AND THE REVERSE GEAR FAILED. GIVEN THAT MY CAR WOULD NO LONGER OPERATE IN REVERSE, I WAS TRAPPED IN THE MIDDLE OF ONCOMING TRAFFIC. OF COURSE, I WAS INVOLVED IN A COLLISION BECAUSE I WAS UNABLE TO MOVE MY CAR FROM THE ROADWAY. THIS IS A COMMO…
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IN THE MIDDLE OF A 3-POINT TURN, VEHICLE WAS SHIFTED INTO REVERSE. VEHICLE SHUDDERED AND THE REVERSE GEAR FAILED. GIVEN THAT MY CAR WOULD NO LONGER OPERATE IN REVERSE, I WAS TRAPPED IN THE MIDDLE OF ONCOMING TRAFFIC. OF COURSE, I WAS INVOLVED IN A COLLISION BECAUSE I WAS UNABLE TO MOVE MY CAR FROM THE ROADWAY. THIS IS A COMMON AND WIDESPREAD ISSUE REGARDING REVERSE GEAR FAILURE. BMW IS AWARE OF THE PROBLEM. THIS TRANSMISSION IS PRODUCED BY GM, AND IS INSTALLED IN CADILLAC CARS AS WELL (FOR WHICH A RECALL WAS ISSUED). NO RECALL HAS BEEN ISSUED BY BMW. *TR
NHTSA ODI #10285956
62,300 miles · Sep 30, 2009
Power Train
BMW 323 LOST REVERSE WITHOUT WARNING! WITHOUT WARNING, MY 3000 BMW 323I WITH 62,300 MILES HAD NO REVERSE. CAR WAS TAKEN TO A TRANSMISSION GARAGE. PROBLEM WAS IDENTIFIED AS A BROKEN REVERSE DRUM THAT SHED METALLIC PARTS THROUGHOUT THE TRANSMISSION REQUIRING A OVERHAUL. COST $2800. *TR
NHTSA ODI #10285873
108,000 miles · Sep 23, 2009
Power Train
'2000 BMW 323I, 108K, TRANSMISSION WOULD NOT ENGAGE IN REVERSE. ENGINE REVVED UP, BUT NO ENGAGEMENT. THIS IS SO FAR INTERMITTENT AND HAS TAKEN PLACE THREE TIMES WITHIN 1 WEEK. ALL OTHER GEARS APPEAR TO WORK FINE. ALL INSTANCES I HAD TO MANUALLY PUSH CAR OUT OF PACKING SPOT. TOOK TO REPAIR SHOP AND REVERSE WORKED AT THE TIME…
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'2000 BMW 323I, 108K, TRANSMISSION WOULD NOT ENGAGE IN REVERSE. ENGINE REVVED UP, BUT NO ENGAGEMENT. THIS IS SO FAR INTERMITTENT AND HAS TAKEN PLACE THREE TIMES WITHIN 1 WEEK. ALL OTHER GEARS APPEAR TO WORK FINE. ALL INSTANCES I HAD TO MANUALLY PUSH CAR OUT OF PACKING SPOT. TOOK TO REPAIR SHOP AND REVERSE WORKED AT THE TIME SO COULD NOT DETERMINE FAULT. I HAVE SINCE SEEN MANY IDENTICAL REPORTS LISTED ON WEB. *TR
NHTSA ODI #10284985
88,000 miles · Sep 21, 2009
Power Train
I HAVE A 2000 BMW 323I WITH ZERO ACCIDENTS. THERE ARE 88,000 MILES ON IT, AND SUDDENLY THE REVERSE GEAR IS NOT WORKING. AFTER DOING SOME RESEARCH ONLINE, I HAVE FOUND THAT THIS IS A COMMON OCCURRENCE FOR THIS VERY MAKE AND MODEL. I CONTACTED BMW IMMEDIATELY AND NOT ONLY DID THEY SAY THAT THERE IS NO RECALL FOR THIS TRANSMISSION,…
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I HAVE A 2000 BMW 323I WITH ZERO ACCIDENTS. THERE ARE 88,000 MILES ON IT, AND SUDDENLY THE REVERSE GEAR IS NOT WORKING. AFTER DOING SOME RESEARCH ONLINE, I HAVE FOUND THAT THIS IS A COMMON OCCURRENCE FOR THIS VERY MAKE AND MODEL. I CONTACTED BMW IMMEDIATELY AND NOT ONLY DID THEY SAY THAT THERE IS NO RECALL FOR THIS TRANSMISSION, BUT THAT THERE WAS NOTHING THEY WOULD DO ABOUT MY SITUATION. THIS IS A RIDICULOUS PROBLEM TO HAVE AT ONLY 88,000 MILES. I WOULD LIKE TO SUBMIT FORMAL NOTICE OF BMW'S DEFECTIVE TRANSMISSION. *TR
NHTSA ODI #10284796
93,979 miles · Sep 18, 2009
Power Train
I AM THE ORIGINAL OWNER OF A 2000 BMW 323I WITH 93K MILES. MY CAR HAS NEVER MISSED A SERVICING. YESTERDAY, WHILE PARKED, IT WOULD NOT GO IN REVERSE. THERE WAS NOT WARNING THAT ANYTHING WAS FAILING. I TOOK IT TO AN AUTHORIZED BMW SPECIALIST, AND THEY TOLD ME THE TRANSMISSION FAILED. THEY QUOTED ME A PRICE OF $5,520 TO INSTALL A R…
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I AM THE ORIGINAL OWNER OF A 2000 BMW 323I WITH 93K MILES. MY CAR HAS NEVER MISSED A SERVICING. YESTERDAY, WHILE PARKED, IT WOULD NOT GO IN REVERSE. THERE WAS NOT WARNING THAT ANYTHING WAS FAILING. I TOOK IT TO AN AUTHORIZED BMW SPECIALIST, AND THEY TOLD ME THE TRANSMISSION FAILED. THEY QUOTED ME A PRICE OF $5,520 TO INSTALL A REBUILT TRANSMISSION FROM BMW. I HAVE READ ONLINE OF HUNDREDS OF VERY SIMILAR COMPLAINTS, ESPECIALLY WITH BMW 2000 323I. I AM SEEKING INFORMATION ON THE CLASS ACTION LAWSUIT SETTLED IN NJ IN 10/08, MDL 1922. BMW HAS KNOWN ABOUT THIS PROBLEM. APPARENTLY, THE TRANSMISSION WAS BUILT BY GM. THE SAME TRANSMISSION WAS INSTALLED IN THE CADILLAC. WHEN THE SAME PROBLEM OCCURRED, GM RECALLED ALL THE CADILLAC'S. BMW SHOULD DO THE SAME THING. A TRANSMISSION NOT GOING IN REVERSE IS A MAJOR SAFETY ISSUE. PLEASE HELP! *TR
NHTSA ODI #10284557
100,000 miles · Sep 17, 2009
Power Train
I GOT INTO MY 2000 BMW 323I, AND PUT THE CAR INTO REVERSE BUT THE DID NOTHING BUT IDLE. I'VE BOUGHT THE CAR USED ABOUT 6 MONTHS AGO WITH 92K MI, AND I NOW HAS 100K. THE CAR CLEARLY HAS BEEN MAINTENANCE METICULOUSLY AND THERE WAS NO WARNING OF ANY KIND PRIOR TO THIS. *TR
NHTSA ODI #10284410
Official recalls
7May 27, 2021
BMW of North America, LLC (BMW) is recalling certain 2000-2001 BMW 3 Series (323Ci, 325Ci, 328Ci and 330Ci), 1999-2001 323i, 328i, 330i, 330xi, and 2000 323i, 328i stationwagon vehicles equipped with Non-Azide Driver air bag Inflators (NADI) manufactured by Takata. These vehicles are equipped with driver-side air bag inflators that were previously inspected, but not replaced under recall numbers 19V-851, 19V852, or 19V-853. Due to a manufacturing issue, the NADI inflator may absorb moisture, causing the inflator to explode or the air bag cushion to underinflate.
Consequence & remedy
Consequence: The inflator could explode during air bag deployment, resulting in metal fragments striking the driver or other occupants. An underinflated air bag may not properly protect the occupant. These scenarios increase the risk of serious injury or death.
Remedy: Dealers will replace the driver-side air bag inflator with a newly designed inflator, free of charge. Owner notification letters were mailed on July 12, 2021. Owners may contact BMW customer service at 1-800-525-7417.
Jan 15, 2020
BMW of North America, LLC (BMW) is recalling certain 2000-2005 323iT, 325iT, 325xiT, 320i, 323i, 325i, 325xi, 328i, 330i and 330xi and 2000-2006 323Ci, 325Ci, 328Ci, 330Ci, M3 Coupe, 323Cic, 325Cic, 330Cic, and M3 Convertible vehicles equipped with non-desiccated frontal Takata PSAN inflators and PSPI passenger frontal air bag inflators containing phase stabilized ammonium nitrate (PSAN) propellant that were used as interim remedy parts for previous Takata recalls. These inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
Consequence & remedy
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: BMW will notify owners, and dealers will replace the passenger's front air bag, free of charge. The recall began February 13, 2020. Owners may contact BMW customer service at 1-800-525-7417.
Nov 26, 2019
BMW of North America, LLC (BMW) is recalling certain 1999-2000 323i and 328i and 2000 323Ci and 328Ci vehicles equipped with Non-Azide Driver air bag Inflators (NADI) manufactured by Takata. These inflators do not contain phase stabilized ammonium nitrate (PSAN) propellant. Due to a manufacturing issue, the NADI inflators may absorb moisture, causing the inflators to rupture or the air bag cushion to underinflate.
Consequence & remedy
Consequence: In the event of a crash necessitating air bag deployment, an inflator rupture may result in metal fragments striking the driver or other occupants. An underinflated air bag may not properly protect the occupant. These scenarios increase the risk of serious injury or death.
Remedy: BMW will mail interim notices informing owners of the safety risk on January 17, 2020. Owners will receive a second notice when the remedy becomes available. Dealers will inspect the driver air bag inflators and replace them, as necessary, free of charge. BMW mailed interim notices informing owners of the safety risk on January 17, 2020. The recall began July 27, 2020. Owners may contact BMW customer service at 1-800-525-7417.
Nov 26, 2019
BMW of North America, LLC (BMW) is recalling certain 1999-2001 323i, 325i, 328i and 330i and 2000-2001 323Ci, 325Ci, 328Ci, 330Ci, 323iT, and 325iT vehicles equipped with Non-Azide Driver air bag Inflators (NADI) manufactured by Takata. These vehicles may have received a replacement driver air bag as part of a vehicle repair. Due to a manufacturing issue, the replacement NADI inflator may absorb moisture, causing the inflator to rupture or the air bag cushion to underinflate.
Consequence & remedy
Consequence: In the event of a crash necessitating air bag deployment, an inflator rupture may result in metal fragments striking the driver or other occupants. An underinflated air bag may not properly protect the occupant. These scenarios increase the risk of serious injury or death.
Remedy: BMW notified owners, and Dealers will replace the driver air bag inflators, free of charge. The recall began November 10, 2020. Owners may contact BMW customer service at 1-800-525-7417.
Jun 11, 2018
BMW of North America, LLC (BMW) is recalling certain model year 2000 323i sedans, coupes, convertibles, and Sports Wagons; 2000 328i sedans and coupes; 2001-2005 325i sedans, coupes, convertibles, and Sport Wagons; 2001-2005 325xi sedans and Sports Wagons; 2006 325i coupes and convertibles; 2001-2006 330i sedans, coupes, and convertibles; 2001-2005 330xi sedans; and 2001-2006 M3 coupes and convertibles to address a safety defect in the passenger side frontal air bag which may produce excessive internal pressure that could cause the air bag inflator to rupture upon deployment of the air bag.
Consequence & remedy
Consequence: In the event of a crash necessitating deployment of the passenger's frontal air bag, excessive internal pressure could cause rupturing of the inflator resulting in metal fragments striking and potentially seriously injuring the passenger seat occupant or other occupants.
Remedy: Owners are advised not to drive their vehicles until they have been repaired. BMW will notify owners, and dealers will replace the passenger side frontal air bag, free of charge. An interim notice was mailed to owners in September 2014. A second notice was mailed when an adequate supply of parts became available, on December 1, 2014. Owners may contact BMW customer service at 1-800-525-7417 or email BMW at CustomerRelations@bmwusa.com.
Aug 9, 2002
ON CERTAIN 4-DOOR PASSENGER VEHICLES, THE SIDE AIR BAG SYSTEM COULD DEPLOY IN CERTAIN NON-CRASH IMPACTS, SUCH AS WHEN CONTACTING LARGE POTHOLES OR CURBS AT SUBSTANTIAL SPEEDS.
Consequence & remedy
Consequence: THIS COULD CAUSE THE SIDE AIR BAG AND HEAD PROTECTION SYSTEM TO DEPLOY WITHOUT AN ACTUAL SIDE CRASH OR IMPACT SEVERE ENOUGH TO CAUSE SIGNIFICANT VISIBLE DAMAGE TO THE VEHICLE. UNEXPECTED DEPLOYMENT OF THE SIDE AIR BAG COULD CAUSE SERIOUS INJURY IF THE OCCUPANT'S HEAD IS RESTING NEAR THE SIDE AIR BAG.
Remedy: DEALERS WILL RECALIBRATE THE CENTRAL AIR BAG CONTROL MODULE TO REDUCE THE POSSIBILITY OF SUCH A NON-CRASH DEPLOYMENT. OWNER NOTIFICATION BEGAN OCTOBER 25, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT BMW AT 1-800-831-1117.
Feb 17, 2000
VEHICLE DESCRIPTION: PASSENGER VEHICLES. THE BRAKE LAMPS IN THESE VEHICLES ARE CONTROLLED BY A SWITCH ACTIVATED BY THE MOVEMENT OF THE BRAKE PEDAL. THIS SWITCH COULD FAIL INTERNALLY, CAUSING IT TO REMAIN EITHER IN THE "BRAKE LAMPS OFF" POSITION OR IN THE "BRAKE LAMPS ON" POSITION.
Consequence & remedy
Consequence: IF THIS HAPPENS, THE BRAKE LAMPS EITHER WILL NOT OPERATE OR WILL BE CONTINUOUSLY ILLUMINATED, REGARDLESS OF BRAKE PEDAL POSITION.
Remedy: DEALERS WILL INSPECT AND, IF NECESSARY, REPLACE THE EXISTING BRAKE LAMP SWITCH WITH AN IMPROVED SWITCH.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗