NHTSA owner reports · September 18, 2026 snapshot.
Power Train complaints
235 reportsClear category filter88,000 miles · Sep 21, 2009
Power Train
I HAVE A 2000 BMW 323I WITH ZERO ACCIDENTS. THERE ARE 88,000 MILES ON IT, AND SUDDENLY THE REVERSE GEAR IS NOT WORKING. AFTER DOING SOME RESEARCH ONLINE, I HAVE FOUND THAT THIS IS A COMMON OCCURRENCE FOR THIS VERY MAKE AND MODEL. I CONTACTED BMW IMMEDIATELY AND NOT ONLY DID THEY SAY THAT THERE IS NO RECALL FOR THIS TRANSMISSION,…
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I HAVE A 2000 BMW 323I WITH ZERO ACCIDENTS. THERE ARE 88,000 MILES ON IT, AND SUDDENLY THE REVERSE GEAR IS NOT WORKING. AFTER DOING SOME RESEARCH ONLINE, I HAVE FOUND THAT THIS IS A COMMON OCCURRENCE FOR THIS VERY MAKE AND MODEL. I CONTACTED BMW IMMEDIATELY AND NOT ONLY DID THEY SAY THAT THERE IS NO RECALL FOR THIS TRANSMISSION, BUT THAT THERE WAS NOTHING THEY WOULD DO ABOUT MY SITUATION. THIS IS A RIDICULOUS PROBLEM TO HAVE AT ONLY 88,000 MILES. I WOULD LIKE TO SUBMIT FORMAL NOTICE OF BMW'S DEFECTIVE TRANSMISSION. *TR
NHTSA ODI #10284796
93,979 miles · Sep 18, 2009
Power Train
I AM THE ORIGINAL OWNER OF A 2000 BMW 323I WITH 93K MILES. MY CAR HAS NEVER MISSED A SERVICING. YESTERDAY, WHILE PARKED, IT WOULD NOT GO IN REVERSE. THERE WAS NOT WARNING THAT ANYTHING WAS FAILING. I TOOK IT TO AN AUTHORIZED BMW SPECIALIST, AND THEY TOLD ME THE TRANSMISSION FAILED. THEY QUOTED ME A PRICE OF $5,520 TO INSTALL A R…
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I AM THE ORIGINAL OWNER OF A 2000 BMW 323I WITH 93K MILES. MY CAR HAS NEVER MISSED A SERVICING. YESTERDAY, WHILE PARKED, IT WOULD NOT GO IN REVERSE. THERE WAS NOT WARNING THAT ANYTHING WAS FAILING. I TOOK IT TO AN AUTHORIZED BMW SPECIALIST, AND THEY TOLD ME THE TRANSMISSION FAILED. THEY QUOTED ME A PRICE OF $5,520 TO INSTALL A REBUILT TRANSMISSION FROM BMW. I HAVE READ ONLINE OF HUNDREDS OF VERY SIMILAR COMPLAINTS, ESPECIALLY WITH BMW 2000 323I. I AM SEEKING INFORMATION ON THE CLASS ACTION LAWSUIT SETTLED IN NJ IN 10/08, MDL 1922. BMW HAS KNOWN ABOUT THIS PROBLEM. APPARENTLY, THE TRANSMISSION WAS BUILT BY GM. THE SAME TRANSMISSION WAS INSTALLED IN THE CADILLAC. WHEN THE SAME PROBLEM OCCURRED, GM RECALLED ALL THE CADILLAC'S. BMW SHOULD DO THE SAME THING. A TRANSMISSION NOT GOING IN REVERSE IS A MAJOR SAFETY ISSUE. PLEASE HELP! *TR
NHTSA ODI #10284557
100,000 miles · Sep 17, 2009
Power Train
I GOT INTO MY 2000 BMW 323I, AND PUT THE CAR INTO REVERSE BUT THE DID NOTHING BUT IDLE. I'VE BOUGHT THE CAR USED ABOUT 6 MONTHS AGO WITH 92K MI, AND I NOW HAS 100K. THE CAR CLEARLY HAS BEEN MAINTENANCE METICULOUSLY AND THERE WAS NO WARNING OF ANY KIND PRIOR TO THIS. *TR
NHTSA ODI #10284410
72,000 miles · Sep 15, 2009
Power Train
MY 2000 BMW 323I AUTOMATIC TRANSMISSION HAD NO REVERSE AT 72,000 MILES. ALL THE OTHER GEARS WORK FINE. THERE WAS NO SIGNS PRIOR TO THE FAILURE. I HAD THE TRANSMISSION REPLACED AND COST ME $3000. ITS BEEN 4 YEARS SINCE AND STILL NO RECALL DESPITE THE HUNDREDS OF COMPLAINTS WITH THE SAME PROBLEM AND SITUATION. BMW OUTSOURCED THI…
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MY 2000 BMW 323I AUTOMATIC TRANSMISSION HAD NO REVERSE AT 72,000 MILES. ALL THE OTHER GEARS WORK FINE. THERE WAS NO SIGNS PRIOR TO THE FAILURE. I HAD THE TRANSMISSION REPLACED AND COST ME $3000. ITS BEEN 4 YEARS SINCE AND STILL NO RECALL DESPITE THE HUNDREDS OF COMPLAINTS WITH THE SAME PROBLEM AND SITUATION. BMW OUTSOURCED THIS TRANSMISSION TO GM WHO USED THE SAME ONE ON THEIR ESCALADES WHICH ALSO FAILED. GM REPLACED THEIR TRANSMISSIONS, BUT THEY WOULDN'T REPLACE BMW'S BECAUSE IT WAS OUTSOURCED....IT WOULD BE REAL NICE IF SOMETHING WAS DONE AND I GET BACK SOME OF THIS MONEY SOME DAY... *TR
NHTSA ODI #10283968
78,200 miles · Sep 11, 2009
Power Train
WHEN PUTTING VEHICLE INTO REVERSE, THERE IS NO POWER. ENGINE REVS AS IF IN NEUTRAL. FORWARD GEARS SEEM FINE. INTERNET SEARCH REVEALED THIS IS A COMMON PROBLEM WITH THE TRANSMISSION. THIS HAPPENED WITHOUT WARNING. NO WARNING INDICATORS. ESTIMATED COST OF REPLACEMENT OF THE DEFECTIVE TRANSMISSION IS $6K. *TR
NHTSA ODI #10283661
106,000 miles · Aug 28, 2009
Power Train
I HAD DROPPED MY WIFE OFF AT WORK AFTER LUNCH AND WAS BACKING OUT OF A PARKING STALL. I PUT THE CAR IN REVERSE, LET OFF THE BRAKE AND WAS WATCHING FOR CARS BEHIND ME. I WENT TO GIVE IT A LITTLE GAS TO CONTINUE BACKING UP AND IT REVVED UP AS IF IT WAS IN NEUTRAL. I STOPPED, PUT THE CAR IN NEUTRAL, THEN BACK IN REVERSE AND STIL…
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I HAD DROPPED MY WIFE OFF AT WORK AFTER LUNCH AND WAS BACKING OUT OF A PARKING STALL. I PUT THE CAR IN REVERSE, LET OFF THE BRAKE AND WAS WATCHING FOR CARS BEHIND ME. I WENT TO GIVE IT A LITTLE GAS TO CONTINUE BACKING UP AND IT REVVED UP AS IF IT WAS IN NEUTRAL. I STOPPED, PUT THE CAR IN NEUTRAL, THEN BACK IN REVERSE AND STILL NOTHING. NO GEAR OR NOTHING. I DROVE HOME IN DRIVE JUST FINE. I PUT IT IN THE GARAGE. I HAVE TESTED IT SINCE AND IT DOES NOTHING IN REVERSE, BUT DRIVES JUST FINE IN DRIVE. *TR
NHTSA ODI #10282070
145,000 miles · Jul 22, 2009
Power TrainFire
MY BMW 323I NO LONGER GOES INTO REVERSE. I READ ONLINE THIS IS A COMMON PROBLEM WITH CERTAIN BMWS AND I'M WONDERING WHY BMW HASN'T ISSUED A RECALL SINCE THIS IS A SAFETY ISSUE AS WELL AS AN IDENTIFIED COMMON PROBLEM. THE WEBSITE I FOUND OTHER COMPLAINTS ON IS: HTTP://WWW.NOREVERSE.ORG/COMPLAINTS.HTML THE PROBLEM PRESENTLY …
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MY BMW 323I NO LONGER GOES INTO REVERSE. I READ ONLINE THIS IS A COMMON PROBLEM WITH CERTAIN BMWS AND I'M WONDERING WHY BMW HASN'T ISSUED A RECALL SINCE THIS IS A SAFETY ISSUE AS WELL AS AN IDENTIFIED COMMON PROBLEM. THE WEBSITE I FOUND OTHER COMPLAINTS ON IS: HTTP://WWW.NOREVERSE.ORG/COMPLAINTS.HTML THE PROBLEM PRESENTLY IS CONSTANT - THE CAR JUST HAS NO REVERSE FUNCTION ANY LONGER. I HAVE NOT HAD IT LOOKED AT BY A SHOP AS THEY WANT $550 TO TAKE THE TRANSMISSION OUT TO EVALUATE (AND THAT COST GOES TOWARD EXPENSE OF REPAIR BUT IF THE REPAIR IS UNAFFORDABLE - IT IS TOO RISKY TO HAVE THEM DO THE EVALUATION AND SPEND $550 FOR NOTHING). SO NOW I'M IN A POSITION WHERE I CAN'T EASILY SELL THE CAR EITHER SINCE I CAN'T EXACTLY DETERMINE EASILY WHAT IS WRONG. FROM WHAT I READ IT IS A PROBLEM WITH THE D-G CLUTCH DRUM THAT CAUSES THIS PROBLEM AND THE ONLY WAY TO FIX IT IS TO REBUILD THE TRANSMISSION. THIS SAME CAR ABOUT 4-5 YEARS AGO HAD FAULTY WIRES WITH THE FAN WHICH WOULD NOT STOP RUNNING. THIS CAUSED AN ELECTRICAL FIRE AND $5000 WORTH OF DAMAGE. *TR
NHTSA ODI #10277980
81,500 miles · Jul 6, 2009
Power Train
2000 BMW 323 CSI WITH 81,000 MILES. SUDDEN AND COMPLETE FAILURE OF REVERSE GEAR NO WARNINGS. OTHER GEARS APPEAR UNAFFECTED. CAR APPEARS TO BE IN NEUTRAL WHEN IN REVERSE, ENGINE REVS WITH NO EFFECT. SUGGESTED REPAIR: REPLACE ENTIRE TRANSMISSION FOR A COST OF $6,700. *TR
NHTSA ODI #10275851
87,000 miles · Jul 1, 2009
Power Train
I PURCHASED A 2000 BMW 323I FROM CARMAX IN HARTFORD CT. WHEN I PURCHASED THE VECH IT HAD A LITTLE LESS THAN 47,000 MILES. ON SUNDAY 6-28-09 I ATTEMPTED TO BACK THE VECH OUT OF A PARKING SPACE BUT TO MY SURPRISE MY VEHICLE WOULD NOT MOVE, THE REVERSE GEAR STOPPED WORKING. AFTERWARDS I CONTACTED THE DEALER TO VOICE MY CONCERN, TO…
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I PURCHASED A 2000 BMW 323I FROM CARMAX IN HARTFORD CT. WHEN I PURCHASED THE VECH IT HAD A LITTLE LESS THAN 47,000 MILES. ON SUNDAY 6-28-09 I ATTEMPTED TO BACK THE VECH OUT OF A PARKING SPACE BUT TO MY SURPRISE MY VEHICLE WOULD NOT MOVE, THE REVERSE GEAR STOPPED WORKING. AFTERWARDS I CONTACTED THE DEALER TO VOICE MY CONCERN, TO NO AVAIL THEY WERE RUDE AND NOT HELPFUL AT ALL. I THEN CONDUCTED SOME RESEARCH ON LINE AND TO NO AVAIL I FOUND HUNDREDS OF COMPLAINTS ABOUT THE 3 SERIES BMW MODEL. I AM SHOCKED THAT BMW COULD MAKE SUCH A FAULTY PRODUCT. PLEASE LOOK INTO THIS. THANKS IN ADVANCE. *TR
NHTSA ODI #10275443
72,000 miles · Jun 29, 2009
Power Train
I BOUGHT A 2000 BMW 323I IN 2004 THAT HAD BEEN MAINTAINED IMMACULATELY. AT 72,000 MILES, THE CAR SIMPLY WOULD NOT GO INTO REVERSE. MY FATHER TOOK THE CAR TO BMW DEALERSHIP CLOSEST TO MY HOME AND THEY SAID IT WAS A TRANSMISSION PROBLEM AND REPAIRS WERE GOING TO BE ABOUT $5000 FOR A NEW TRANSMISSION. FORTUNATELY, HE IS MECHANICALL…
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I BOUGHT A 2000 BMW 323I IN 2004 THAT HAD BEEN MAINTAINED IMMACULATELY. AT 72,000 MILES, THE CAR SIMPLY WOULD NOT GO INTO REVERSE. MY FATHER TOOK THE CAR TO BMW DEALERSHIP CLOSEST TO MY HOME AND THEY SAID IT WAS A TRANSMISSION PROBLEM AND REPAIRS WERE GOING TO BE ABOUT $5000 FOR A NEW TRANSMISSION. FORTUNATELY, HE IS MECHANICALLY SAVVY, AND FOUND A MECHANIC TO REPAIR THE TRANSMISSION FOR ABOUT $2000. AFTER READING ONLINE THAT BMW WILL DO NOTHING TO HELP REPLACE/REPAIR THE THOUSANDS OF CARS THAT THIS PROBLEM HAS OCCURRED IN, I HAVE TO SAY I AM SEVERELY DISAPPOINTED. WHAT ONCE WAS MY "DREAM CAR" HAS TURNED INTO A NIGHTMARE. *TR
NHTSA ODI #10275279
Official recalls
7May 27, 2021
BMW of North America, LLC (BMW) is recalling certain 2000-2001 BMW 3 Series (323Ci, 325Ci, 328Ci and 330Ci), 1999-2001 323i, 328i, 330i, 330xi, and 2000 323i, 328i stationwagon vehicles equipped with Non-Azide Driver air bag Inflators (NADI) manufactured by Takata. These vehicles are equipped with driver-side air bag inflators that were previously inspected, but not replaced under recall numbers 19V-851, 19V852, or 19V-853. Due to a manufacturing issue, the NADI inflator may absorb moisture, causing the inflator to explode or the air bag cushion to underinflate.
Consequence & remedy
Consequence: The inflator could explode during air bag deployment, resulting in metal fragments striking the driver or other occupants. An underinflated air bag may not properly protect the occupant. These scenarios increase the risk of serious injury or death.
Remedy: Dealers will replace the driver-side air bag inflator with a newly designed inflator, free of charge. Owner notification letters were mailed on July 12, 2021. Owners may contact BMW customer service at 1-800-525-7417.
Jan 15, 2020
BMW of North America, LLC (BMW) is recalling certain 2000-2005 323iT, 325iT, 325xiT, 320i, 323i, 325i, 325xi, 328i, 330i and 330xi and 2000-2006 323Ci, 325Ci, 328Ci, 330Ci, M3 Coupe, 323Cic, 325Cic, 330Cic, and M3 Convertible vehicles equipped with non-desiccated frontal Takata PSAN inflators and PSPI passenger frontal air bag inflators containing phase stabilized ammonium nitrate (PSAN) propellant that were used as interim remedy parts for previous Takata recalls. These inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
Consequence & remedy
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: BMW will notify owners, and dealers will replace the passenger's front air bag, free of charge. The recall began February 13, 2020. Owners may contact BMW customer service at 1-800-525-7417.
Nov 26, 2019
BMW of North America, LLC (BMW) is recalling certain 1999-2000 323i and 328i and 2000 323Ci and 328Ci vehicles equipped with Non-Azide Driver air bag Inflators (NADI) manufactured by Takata. These inflators do not contain phase stabilized ammonium nitrate (PSAN) propellant. Due to a manufacturing issue, the NADI inflators may absorb moisture, causing the inflators to rupture or the air bag cushion to underinflate.
Consequence & remedy
Consequence: In the event of a crash necessitating air bag deployment, an inflator rupture may result in metal fragments striking the driver or other occupants. An underinflated air bag may not properly protect the occupant. These scenarios increase the risk of serious injury or death.
Remedy: BMW will mail interim notices informing owners of the safety risk on January 17, 2020. Owners will receive a second notice when the remedy becomes available. Dealers will inspect the driver air bag inflators and replace them, as necessary, free of charge. BMW mailed interim notices informing owners of the safety risk on January 17, 2020. The recall began July 27, 2020. Owners may contact BMW customer service at 1-800-525-7417.
Nov 26, 2019
BMW of North America, LLC (BMW) is recalling certain 1999-2001 323i, 325i, 328i and 330i and 2000-2001 323Ci, 325Ci, 328Ci, 330Ci, 323iT, and 325iT vehicles equipped with Non-Azide Driver air bag Inflators (NADI) manufactured by Takata. These vehicles may have received a replacement driver air bag as part of a vehicle repair. Due to a manufacturing issue, the replacement NADI inflator may absorb moisture, causing the inflator to rupture or the air bag cushion to underinflate.
Consequence & remedy
Consequence: In the event of a crash necessitating air bag deployment, an inflator rupture may result in metal fragments striking the driver or other occupants. An underinflated air bag may not properly protect the occupant. These scenarios increase the risk of serious injury or death.
Remedy: BMW notified owners, and Dealers will replace the driver air bag inflators, free of charge. The recall began November 10, 2020. Owners may contact BMW customer service at 1-800-525-7417.
Jun 11, 2018
BMW of North America, LLC (BMW) is recalling certain model year 2000 323i sedans, coupes, convertibles, and Sports Wagons; 2000 328i sedans and coupes; 2001-2005 325i sedans, coupes, convertibles, and Sport Wagons; 2001-2005 325xi sedans and Sports Wagons; 2006 325i coupes and convertibles; 2001-2006 330i sedans, coupes, and convertibles; 2001-2005 330xi sedans; and 2001-2006 M3 coupes and convertibles to address a safety defect in the passenger side frontal air bag which may produce excessive internal pressure that could cause the air bag inflator to rupture upon deployment of the air bag.
Consequence & remedy
Consequence: In the event of a crash necessitating deployment of the passenger's frontal air bag, excessive internal pressure could cause rupturing of the inflator resulting in metal fragments striking and potentially seriously injuring the passenger seat occupant or other occupants.
Remedy: Owners are advised not to drive their vehicles until they have been repaired. BMW will notify owners, and dealers will replace the passenger side frontal air bag, free of charge. An interim notice was mailed to owners in September 2014. A second notice was mailed when an adequate supply of parts became available, on December 1, 2014. Owners may contact BMW customer service at 1-800-525-7417 or email BMW at CustomerRelations@bmwusa.com.
Aug 9, 2002
ON CERTAIN 4-DOOR PASSENGER VEHICLES, THE SIDE AIR BAG SYSTEM COULD DEPLOY IN CERTAIN NON-CRASH IMPACTS, SUCH AS WHEN CONTACTING LARGE POTHOLES OR CURBS AT SUBSTANTIAL SPEEDS.
Consequence & remedy
Consequence: THIS COULD CAUSE THE SIDE AIR BAG AND HEAD PROTECTION SYSTEM TO DEPLOY WITHOUT AN ACTUAL SIDE CRASH OR IMPACT SEVERE ENOUGH TO CAUSE SIGNIFICANT VISIBLE DAMAGE TO THE VEHICLE. UNEXPECTED DEPLOYMENT OF THE SIDE AIR BAG COULD CAUSE SERIOUS INJURY IF THE OCCUPANT'S HEAD IS RESTING NEAR THE SIDE AIR BAG.
Remedy: DEALERS WILL RECALIBRATE THE CENTRAL AIR BAG CONTROL MODULE TO REDUCE THE POSSIBILITY OF SUCH A NON-CRASH DEPLOYMENT. OWNER NOTIFICATION BEGAN OCTOBER 25, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT BMW AT 1-800-831-1117.
Feb 17, 2000
VEHICLE DESCRIPTION: PASSENGER VEHICLES. THE BRAKE LAMPS IN THESE VEHICLES ARE CONTROLLED BY A SWITCH ACTIVATED BY THE MOVEMENT OF THE BRAKE PEDAL. THIS SWITCH COULD FAIL INTERNALLY, CAUSING IT TO REMAIN EITHER IN THE "BRAKE LAMPS OFF" POSITION OR IN THE "BRAKE LAMPS ON" POSITION.
Consequence & remedy
Consequence: IF THIS HAPPENS, THE BRAKE LAMPS EITHER WILL NOT OPERATE OR WILL BE CONTINUOUSLY ILLUMINATED, REGARDLESS OF BRAKE PEDAL POSITION.
Remedy: DEALERS WILL INSPECT AND, IF NECESSARY, REPLACE THE EXISTING BRAKE LAMP SWITCH WITH AN IMPROVED SWITCH.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗