NHTSA owner reports · September 18, 2026 snapshot.
Power Train complaints
235 reportsClear category filterMileage unknown · Nov 12, 2006
Power Train
MY 2000 BMW 323I WON'T GO IN REVERSE. THE PROBLEM OCCURRED WITH NO WARNING, AS THE CAR HAS BEEN PROPERLY MAINTAINED AND HAS OPERATED PERFECTLY UNTIL TODAY. THE PRESENT MILEAGE IS A LITTLE OVER 60,000. AN ONLINE SEARCH OF THE PROBLEM HAS REVEALED THIS IS A VERY COMMON PROBLEM THAT'S SPECIFIC TO MY MAKE/MODEL/YEAR, YET BMW DISAVOW…
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MY 2000 BMW 323I WON'T GO IN REVERSE. THE PROBLEM OCCURRED WITH NO WARNING, AS THE CAR HAS BEEN PROPERLY MAINTAINED AND HAS OPERATED PERFECTLY UNTIL TODAY. THE PRESENT MILEAGE IS A LITTLE OVER 60,000. AN ONLINE SEARCH OF THE PROBLEM HAS REVEALED THIS IS A VERY COMMON PROBLEM THAT'S SPECIFIC TO MY MAKE/MODEL/YEAR, YET BMW DISAVOWS ANY RESPONSIBILITY. ESTIMATED REPAIR IS $7,000, WHICH HAS ME FEELING TOTALLY DISGUSTED WITH BMW AS A COMPANY, NOT TO MENTION ITS PRODUCTS, WHICH IT APPARENTLY NO LONGER STANDS BEHIND. I CAN ONLY HOPE THE GOVERNMENT WILL TAKE ACTION AGAINST BMW AND FORCE A RECALL. *NM
NHTSA ODI #10173230
66,000 miles · Oct 10, 2006
Power Train
WE BOUGHT A 2000 BMW 323I WHICH CURRENTLY ONLY HAS ABOUT 66,000 MILES ON IT. THE CAR WILL SHIFT INTO REVERSE, BUT WILL NOT ACTUALLY MOVE BACKWARDS. IT JUST SITS THERE REVVING. THE CAR WILL DRIVE FORWARD, BUT NOT BACKWARDS. WE WERE TOLD THAT THE TRANSMISSION AND THE TRANSMISSION THERMOMETER NEEDS TO BE REPLACED FOR A COST OF $450…
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WE BOUGHT A 2000 BMW 323I WHICH CURRENTLY ONLY HAS ABOUT 66,000 MILES ON IT. THE CAR WILL SHIFT INTO REVERSE, BUT WILL NOT ACTUALLY MOVE BACKWARDS. IT JUST SITS THERE REVVING. THE CAR WILL DRIVE FORWARD, BUT NOT BACKWARDS. WE WERE TOLD THAT THE TRANSMISSION AND THE TRANSMISSION THERMOMETER NEEDS TO BE REPLACED FOR A COST OF $4500.00. WE'VE DONE ALL THE NECESSARY MAINTENANCE ON THIS VEHICLE. I'VE SEARCHED THE WEB AND FOUND MANY OTHER COMPLAINTS ABOUT THE SAME ISSUE. I FILED A COMPLAINT WITH BMW, BUT OF COURSE, THEY'RE NOT TAKING RESPONSIBILITY. THESE CARS SHOULD HAVE BEEN RECALLED TO REPLACE THE TRANSMISSION. I WAS STRANDED AT WORK WHEN THE CAR BROKE DOWN. NOW, I'M WITHOUT MY CAR AND ALSO DON'T HAVE THE EXTRA MONEY TO PUT TOWARDS A REPAIR OF $4500.00. FOR A HIGH END CAR, THIS IS UNACCEPTABLE. THIS WILL MOST BE MY FIRST AND LAST BMW PURCHASE. *JB
NHTSA ODI #10170419
34,000 miles · Jul 19, 2006
Power Train
THE CAR IS A 2000 BMW 323I WITH 34,000 MILES. THERE WERE NO PROBLEMS WITH THE CAR/TRANSMISSION PRIOR TO THE REVERSE GEAR SUDDENLY FAILING TO ENGAGE WHILE THE CAR WAS IN TRAFFIC AND NEEDED TO BE REVERSED TO GET OUT OF THE WAY OF ONCOMING CARS. THE REVERSE GEAR CONTINUES TO FAIL, ALTHOUGH THERE ARE NO PROBLEMS DRIVING FORWARD. DEA…
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THE CAR IS A 2000 BMW 323I WITH 34,000 MILES. THERE WERE NO PROBLEMS WITH THE CAR/TRANSMISSION PRIOR TO THE REVERSE GEAR SUDDENLY FAILING TO ENGAGE WHILE THE CAR WAS IN TRAFFIC AND NEEDED TO BE REVERSED TO GET OUT OF THE WAY OF ONCOMING CARS. THE REVERSE GEAR CONTINUES TO FAIL, ALTHOUGH THERE ARE NO PROBLEMS DRIVING FORWARD. DEALER STATES THE TRANSMISSION MUST BE COMPLETELY REPLACED TO FIX THE PROBLEM. SIMILAR REPORTS OF TRANSMISSION & REVERSE GEAR FAILURE SPECIFIC TO 2000 BMW 323I LISTED HERE AND OTHER FORUMS. *NM
NHTSA ODI #10162854
120,005 miles · Jun 23, 2006
Power Train
DT*: THE CONTACT STATED THE VEHICLE WOULD NOT GO INTO REVERSE. THE ISSUE WAS INTERMITTENT. THE INDEPENDENT REPAIR SHOP HAS NOT BEEN ABLE TO DETERMINE THE HOW TO FIX THE PROBLEM.
NHTSA ODI #10160563
103,000 miles · Mar 8, 2006
Power Train
SEVERAL DAYS OF SLUGGISH START, BURNING OIL SMELL, TRANSMISSION LIGHT CAME ON - I TOOK MY CAR TO A TRANSMISSION SHOP AND HAVE BEEN TOLD THAT I NEED A NEW TRANSMISSION. THEY REFERRED ME TO THIS SITE BECAUSE THEY LOOKED UP TO SEE IF THERE WERE COMPLAINTS/RECALLS. *NM
NHTSA ODI #10152221
76,763 miles · Jan 29, 2006
Power Train
AUTOMATIC TRANSMISSION FAILURE WHEN ATTEMPTING TO MOVE IN REVERSE. AUTOMOBILE DOES NOT RESPOND TO REVERSE, HOWEVER, VEHICLE HAS NO PROBLEM IN FORWARD GEARS. *AK
NHTSA ODI #10148961
49,000 miles · Oct 28, 2005
Power Train
I CURRENTLY OWN A 2000 BMW 323I WITH 49,000 MILES AND WAS JUST TOLD TODAY THAT MY TRANSMISSION NEEDS TO BE REPLACED, TO THE TUNE OF $5200. I TOOK MY CAR TO THE DEALERSHIP BECAUSE I WAS UNABLE TO REVERSE. IT APPEARS THAT THIS IS A RECURRING PROBLEM WITH SEVERAL OWNERS OF THIS VERY MAKE AND MODEL BASED ON OTHER COMPLAINTS FILED ON…
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I CURRENTLY OWN A 2000 BMW 323I WITH 49,000 MILES AND WAS JUST TOLD TODAY THAT MY TRANSMISSION NEEDS TO BE REPLACED, TO THE TUNE OF $5200. I TOOK MY CAR TO THE DEALERSHIP BECAUSE I WAS UNABLE TO REVERSE. IT APPEARS THAT THIS IS A RECURRING PROBLEM WITH SEVERAL OWNERS OF THIS VERY MAKE AND MODEL BASED ON OTHER COMPLAINTS FILED ON DIFFERENT WEBSITE. NATURALLY, MY WARRANTY RAN OUT LAST SUMMER AT 36,000 MILES SO I AM UNABLE TO DO ANYTHING THERE. I BELIEVE THERE IS DEFINITELY A MANUFACTURING PROBLEM HERE WHEN A TRANSMISSION IS FAILING AT LESS THAN 50,000 MILES. I PLAN ON CONTACTING BMW N.A. TO DISCUSS THE OUTRAGEOUS PRICE THAT I HAVE BEEN QUOTED TO SEE IF THEY CAN HELP INTERVENE OR OFFER A SOLUTION. *NM
NHTSA ODI #10141177
43,000 miles · Aug 6, 2005
Power Train
I HAVE A BMW 323CI, YEAR 2000. IT HAS AROUND 42000 MILES ON IT. A FEW DAYS AGO, I WAS PARKED IN MY GARAGE. I PUT THE CAR INTO REVERSE AND HIT THE ACCELERATOR, AND THE CAR WENT NOWHERE. IT DIDN'T SHIFT INTO REVERSE AT ALL. I PUSHED THE CAR OUT OF THE GARAGE, AND PUT THE CAR IN DRIVE GEAR. IT WENT FORWARD FINE. I DROVE IT T…
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I HAVE A BMW 323CI, YEAR 2000. IT HAS AROUND 42000 MILES ON IT. A FEW DAYS AGO, I WAS PARKED IN MY GARAGE. I PUT THE CAR INTO REVERSE AND HIT THE ACCELERATOR, AND THE CAR WENT NOWHERE. IT DIDN'T SHIFT INTO REVERSE AT ALL. I PUSHED THE CAR OUT OF THE GARAGE, AND PUT THE CAR IN DRIVE GEAR. IT WENT FORWARD FINE. I DROVE IT TO THE SHOP AND THEY LOOK AT IT AND SAID I NEED A NEW TRANSMISSION. THIS WILL COST THOUSANDS. ON A BMW WITH ONLY 42,000 MILES ON IT! MY RESEARCH INDICATES THAT THIS IS A PROBLEM THAT IS HAPPENING TO A LOT OF PEOPLE WITH THE SAME CAR AND MODEL YEAR. IT IS CLEARLY A MANUFACTURER'S DEFECT WHICH OUGHT TO BE THE SUBJECT OF A RECALL.*JB
NHTSA ODI #10131795
72,325 miles · Aug 4, 2005
Power Train
I DRIVE A 2000 BMW 323I. I DIDN'T EXPERIENCE ANY PROBLEMS PRIOR TO THE FAILURE. I PULLED OUT OF MY DRIVE WAY AND WENT TO WORK AND WHEN I WAS LEAVING WORK MY REVERSE WAS NO LONGER FUNCTIONING PROPERLY. LUCKILY I COULD GO FORWARD. I TOOK THE CAR TO THE BMW DEALER RECOMMENDED REPLACING THE TRANSMISSION (DEALER WAS VERY COURTEOU…
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I DRIVE A 2000 BMW 323I. I DIDN'T EXPERIENCE ANY PROBLEMS PRIOR TO THE FAILURE. I PULLED OUT OF MY DRIVE WAY AND WENT TO WORK AND WHEN I WAS LEAVING WORK MY REVERSE WAS NO LONGER FUNCTIONING PROPERLY. LUCKILY I COULD GO FORWARD. I TOOK THE CAR TO THE BMW DEALER RECOMMENDED REPLACING THE TRANSMISSION (DEALER WAS VERY COURTEOUS). MANY OWNERS OF THE 2000 BMW 323I HAVE BEEN REPORTING THIS DEFECT, PROBLEM IS NO RECALL, AND THE CONSUMER IS PAYING FOR IT. *NM
NHTSA ODI #10131508
60,768 miles · Jun 11, 2005
Power Train
THE BMW CAR WAS PARKED, WHEN TRIED TO BACK OUT THE REVERSE GEAR DID NOT WORK. THIS WAS A SAFETY HAZARD AS THE CAR WAS PARKED DOWN HILL AND CLOSE TO A FENCING. CAR ONLY WORKED IN THE FORWARD DIRECTION AND IT WAS DANGEROUS TO MOVE THE CAR IN THE FRONT DIRECTION. THUS CAUSING SAFETY CONCERN. THE DEALERSHIP CONFIRMED THAT THE TR…
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THE BMW CAR WAS PARKED, WHEN TRIED TO BACK OUT THE REVERSE GEAR DID NOT WORK. THIS WAS A SAFETY HAZARD AS THE CAR WAS PARKED DOWN HILL AND CLOSE TO A FENCING. CAR ONLY WORKED IN THE FORWARD DIRECTION AND IT WAS DANGEROUS TO MOVE THE CAR IN THE FRONT DIRECTION. THUS CAUSING SAFETY CONCERN. THE DEALERSHIP CONFIRMED THAT THE TRANSMISSION NEEDED REPLACEMENT. ON CONTACTING SEVERAL BMW SERVICE CENTRES, FEW OF THEM INDICATED THAT THE REVERSE GEAR SAFETY PROBLEM IS OCCURING IN SEVERAL OTHER SAME MODEL AND YEAR CAR. THEY INDICATED THIS WAS DUE TO A FAULTY DESIGN IN THE TRANSMISSION OF THE 2000 323I BMW CARS.
NHTSA ODI #10125013
Official recalls
7May 27, 2021
BMW of North America, LLC (BMW) is recalling certain 2000-2001 BMW 3 Series (323Ci, 325Ci, 328Ci and 330Ci), 1999-2001 323i, 328i, 330i, 330xi, and 2000 323i, 328i stationwagon vehicles equipped with Non-Azide Driver air bag Inflators (NADI) manufactured by Takata. These vehicles are equipped with driver-side air bag inflators that were previously inspected, but not replaced under recall numbers 19V-851, 19V852, or 19V-853. Due to a manufacturing issue, the NADI inflator may absorb moisture, causing the inflator to explode or the air bag cushion to underinflate.
Consequence & remedy
Consequence: The inflator could explode during air bag deployment, resulting in metal fragments striking the driver or other occupants. An underinflated air bag may not properly protect the occupant. These scenarios increase the risk of serious injury or death.
Remedy: Dealers will replace the driver-side air bag inflator with a newly designed inflator, free of charge. Owner notification letters were mailed on July 12, 2021. Owners may contact BMW customer service at 1-800-525-7417.
Jan 15, 2020
BMW of North America, LLC (BMW) is recalling certain 2000-2005 323iT, 325iT, 325xiT, 320i, 323i, 325i, 325xi, 328i, 330i and 330xi and 2000-2006 323Ci, 325Ci, 328Ci, 330Ci, M3 Coupe, 323Cic, 325Cic, 330Cic, and M3 Convertible vehicles equipped with non-desiccated frontal Takata PSAN inflators and PSPI passenger frontal air bag inflators containing phase stabilized ammonium nitrate (PSAN) propellant that were used as interim remedy parts for previous Takata recalls. These inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
Consequence & remedy
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: BMW will notify owners, and dealers will replace the passenger's front air bag, free of charge. The recall began February 13, 2020. Owners may contact BMW customer service at 1-800-525-7417.
Nov 26, 2019
BMW of North America, LLC (BMW) is recalling certain 1999-2000 323i and 328i and 2000 323Ci and 328Ci vehicles equipped with Non-Azide Driver air bag Inflators (NADI) manufactured by Takata. These inflators do not contain phase stabilized ammonium nitrate (PSAN) propellant. Due to a manufacturing issue, the NADI inflators may absorb moisture, causing the inflators to rupture or the air bag cushion to underinflate.
Consequence & remedy
Consequence: In the event of a crash necessitating air bag deployment, an inflator rupture may result in metal fragments striking the driver or other occupants. An underinflated air bag may not properly protect the occupant. These scenarios increase the risk of serious injury or death.
Remedy: BMW will mail interim notices informing owners of the safety risk on January 17, 2020. Owners will receive a second notice when the remedy becomes available. Dealers will inspect the driver air bag inflators and replace them, as necessary, free of charge. BMW mailed interim notices informing owners of the safety risk on January 17, 2020. The recall began July 27, 2020. Owners may contact BMW customer service at 1-800-525-7417.
Nov 26, 2019
BMW of North America, LLC (BMW) is recalling certain 1999-2001 323i, 325i, 328i and 330i and 2000-2001 323Ci, 325Ci, 328Ci, 330Ci, 323iT, and 325iT vehicles equipped with Non-Azide Driver air bag Inflators (NADI) manufactured by Takata. These vehicles may have received a replacement driver air bag as part of a vehicle repair. Due to a manufacturing issue, the replacement NADI inflator may absorb moisture, causing the inflator to rupture or the air bag cushion to underinflate.
Consequence & remedy
Consequence: In the event of a crash necessitating air bag deployment, an inflator rupture may result in metal fragments striking the driver or other occupants. An underinflated air bag may not properly protect the occupant. These scenarios increase the risk of serious injury or death.
Remedy: BMW notified owners, and Dealers will replace the driver air bag inflators, free of charge. The recall began November 10, 2020. Owners may contact BMW customer service at 1-800-525-7417.
Jun 11, 2018
BMW of North America, LLC (BMW) is recalling certain model year 2000 323i sedans, coupes, convertibles, and Sports Wagons; 2000 328i sedans and coupes; 2001-2005 325i sedans, coupes, convertibles, and Sport Wagons; 2001-2005 325xi sedans and Sports Wagons; 2006 325i coupes and convertibles; 2001-2006 330i sedans, coupes, and convertibles; 2001-2005 330xi sedans; and 2001-2006 M3 coupes and convertibles to address a safety defect in the passenger side frontal air bag which may produce excessive internal pressure that could cause the air bag inflator to rupture upon deployment of the air bag.
Consequence & remedy
Consequence: In the event of a crash necessitating deployment of the passenger's frontal air bag, excessive internal pressure could cause rupturing of the inflator resulting in metal fragments striking and potentially seriously injuring the passenger seat occupant or other occupants.
Remedy: Owners are advised not to drive their vehicles until they have been repaired. BMW will notify owners, and dealers will replace the passenger side frontal air bag, free of charge. An interim notice was mailed to owners in September 2014. A second notice was mailed when an adequate supply of parts became available, on December 1, 2014. Owners may contact BMW customer service at 1-800-525-7417 or email BMW at CustomerRelations@bmwusa.com.
Aug 9, 2002
ON CERTAIN 4-DOOR PASSENGER VEHICLES, THE SIDE AIR BAG SYSTEM COULD DEPLOY IN CERTAIN NON-CRASH IMPACTS, SUCH AS WHEN CONTACTING LARGE POTHOLES OR CURBS AT SUBSTANTIAL SPEEDS.
Consequence & remedy
Consequence: THIS COULD CAUSE THE SIDE AIR BAG AND HEAD PROTECTION SYSTEM TO DEPLOY WITHOUT AN ACTUAL SIDE CRASH OR IMPACT SEVERE ENOUGH TO CAUSE SIGNIFICANT VISIBLE DAMAGE TO THE VEHICLE. UNEXPECTED DEPLOYMENT OF THE SIDE AIR BAG COULD CAUSE SERIOUS INJURY IF THE OCCUPANT'S HEAD IS RESTING NEAR THE SIDE AIR BAG.
Remedy: DEALERS WILL RECALIBRATE THE CENTRAL AIR BAG CONTROL MODULE TO REDUCE THE POSSIBILITY OF SUCH A NON-CRASH DEPLOYMENT. OWNER NOTIFICATION BEGAN OCTOBER 25, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT BMW AT 1-800-831-1117.
Feb 17, 2000
VEHICLE DESCRIPTION: PASSENGER VEHICLES. THE BRAKE LAMPS IN THESE VEHICLES ARE CONTROLLED BY A SWITCH ACTIVATED BY THE MOVEMENT OF THE BRAKE PEDAL. THIS SWITCH COULD FAIL INTERNALLY, CAUSING IT TO REMAIN EITHER IN THE "BRAKE LAMPS OFF" POSITION OR IN THE "BRAKE LAMPS ON" POSITION.
Consequence & remedy
Consequence: IF THIS HAPPENS, THE BRAKE LAMPS EITHER WILL NOT OPERATE OR WILL BE CONTINUOUSLY ILLUMINATED, REGARDLESS OF BRAKE PEDAL POSITION.
Remedy: DEALERS WILL INSPECT AND, IF NECESSARY, REPLACE THE EXISTING BRAKE LAMP SWITCH WITH AN IMPROVED SWITCH.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗