NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
136 reportsMileage unknown · Mar 23, 2009
Power Train
I DRIVE A 1999 BMW 323I, TODAY THE REVERSE STOPPED WORKING FOR NO REASON AT ALL. DROVE FINE THIS MORNING, I PULLED INTO A STORE TO RUN AN ERRAND AND WHEN I CAME OUT THE REVERSE WAS NO LONGER WORKING. I NOW READ THIS IS A COMMON ISSUE WITH THIS MODEL BUT THAT BMW REFUSES TO ACKNOWLEDGE THIS, THIS IS UNFORTUNATE AS I'VE ALWAYS LIK…
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I DRIVE A 1999 BMW 323I, TODAY THE REVERSE STOPPED WORKING FOR NO REASON AT ALL. DROVE FINE THIS MORNING, I PULLED INTO A STORE TO RUN AN ERRAND AND WHEN I CAME OUT THE REVERSE WAS NO LONGER WORKING. I NOW READ THIS IS A COMMON ISSUE WITH THIS MODEL BUT THAT BMW REFUSES TO ACKNOWLEDGE THIS, THIS IS UNFORTUNATE AS I'VE ALWAYS LIKED BMWS BUT NOW I'M STUCK WITH A CAR THAT IS UNSAFE AND EXPENSIVE TO REPAIR. *TR
NHTSA ODI #10262791
106,000 miles · Oct 8, 2008
Power Train
I DISCOVERED ONE MORNING THAT MY CAR WOULDN'T GO IN REVERSE. IT SEEMED LIKE IT WOULD "CATCH", BUT IT WOULDN'T ACTUALLY GO ANYWHERE. I TOWED IT TO MY REGULAR REPAIR SHOP, AND THEY QUOTED ME $6000 TO REPLACE THE TRANSMISSION. I FOUND A TRANSMISSION SHOP WHO QUOTED ME $1600-$3500 TO ACTUALLY FIX THE PROBLEM INSTEAD OF REPLACE, SO …
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I DISCOVERED ONE MORNING THAT MY CAR WOULDN'T GO IN REVERSE. IT SEEMED LIKE IT WOULD "CATCH", BUT IT WOULDN'T ACTUALLY GO ANYWHERE. I TOWED IT TO MY REGULAR REPAIR SHOP, AND THEY QUOTED ME $6000 TO REPLACE THE TRANSMISSION. I FOUND A TRANSMISSION SHOP WHO QUOTED ME $1600-$3500 TO ACTUALLY FIX THE PROBLEM INSTEAD OF REPLACE, SO I HAD THE CAR TOWED A SECOND TIME OVER TO THEM. SHOP CALLED BACK AND SAID NEITHER BMW OR GM WILL SELL HIM ALL THE PARTS HE NEEDS TO DO FIX IT. BMW DOESN'T OFFER THEM (ONLY WHOLE TRANSMISSIONS), AND GM WON'T WARRANTY THE PARTS IF THEY'RE INSTALLED ON A BMW. HE ALSO SAID HE'D DONE SOME RESEARCH ON MY CONCERNS WITH THE 1999 TRANSMISSION, AND THAT THERE WERE NO TECHNICAL SERVICE BULLETINS FROM BMW ON IT. THERE WAS A BULLETIN ON THE 2000 ZL MODEL TRANSMISSION BUT NOT ON MINE (WHICH HE SAID WAS A 5L40-E MODEL), SO HE DOESN'T THINK THERE'S A WIDESPREAD PROBLEM WITH THIS TRANSMISSION. BMW STARTED USING THE 5L40-E TRANSMISSION HALFWAY THROUGH 1999 WHEN THEY CHANGED THE 323 OVER FROM THE E36 TO THE E46 CHASSIS. AND ALTHOUGH THERE IS A NEW COMPLAINT ON THE CONSUMER AFFAIRS PAGE ALMOST DAILY REGARDING FAILURE TO GO IN REVERSE, BMW HAS NOT ISSUED A SINGLE SERVICE BULLETIN. THIS SAME TRANSMISSION, HOWEVER, WAS ALSO USED IN THE 2003 CADILLAC CTS, OF WHICH THERE ARE OVER 30 TECHNICAL SERVICE BULLETINS REGARDING THE TRANSMISSION. TWO OF THESE SPECIFICALLY MENTION FAILURE IN REVERSE. WHY WILL CADILLAC AT LEAST ADMIT TO THE PROBLEM, BUT BMW MAKES NO MENTION OF IT IN A VEHICLE THAT'S BEEN ON THE ROAD FOUR YEARS LONGER? I KNOW A BULLETIN WON'T HAVE ANY EFFECT ON MY NOW $5000 REPAIR BILL, BUT I THOUGHT I HAD DONE MY DUE DILIGENCE IN RESEARCHING THE 1999 323I, E46'S, AND BMW IN GENERAL BEFORE I BOUGHT THE [XXX] THING. IF I'D HAVE KNOWN THE TRANSMISSION IN THIS CAR WAS BOTH NON-SERVICEABLE AND PRONE TO FAILURE, I'D HAVE BOUGHT A KIA. *TR INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
NHTSA ODI #10244899
135,500 miles · Sep 23, 2008
Air Bags
TL*THE CONTACT OWNS A 1999 BMW 323I. WHILE DRIVING OVER A SMALL BUMP AT 23 MPH, THE DRIVER'S SIDE AIR BAG DEPLOYED. THE DEALER IS REPAIRING THE VEHICLE; HOWEVER, THEY SUFFERED SOME FINANCIAL LOSS BECAUSE OF THE INCIDENT. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBERS 02V223000 AND 99V063000 (AIR BAGS:SIDE/WINDOW). THE CURR…
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TL*THE CONTACT OWNS A 1999 BMW 323I. WHILE DRIVING OVER A SMALL BUMP AT 23 MPH, THE DRIVER'S SIDE AIR BAG DEPLOYED. THE DEALER IS REPAIRING THE VEHICLE; HOWEVER, THEY SUFFERED SOME FINANCIAL LOSS BECAUSE OF THE INCIDENT. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBERS 02V223000 AND 99V063000 (AIR BAGS:SIDE/WINDOW). THE CURRENT MILEAGE WAS 136,000 AND FAILURE MILEAGE WAS 135,500.
NHTSA ODI #10243155
105,000 miles · Aug 5, 2008
Power Train
I HAVE A '99 BMW 323I. MY CAR RECENTLY REACHED 100,000 MILES AND HAVE STARTED EXPERIENCING TRANSMISSION PROBLEMS. THE CAR WILL SHIFT TO REVERSE BUT WITH NO EFFECT. I HAVE SPOKE WITH OTHER BMW OWNERS AND HAVE FOUND THIS IS A RECURRING PROBLEM AND COST 5000 DOLLARS TO FIX. IM IN THE UNITED STATES MARINE CORPS AND CANT AFFORD TO FI…
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I HAVE A '99 BMW 323I. MY CAR RECENTLY REACHED 100,000 MILES AND HAVE STARTED EXPERIENCING TRANSMISSION PROBLEMS. THE CAR WILL SHIFT TO REVERSE BUT WITH NO EFFECT. I HAVE SPOKE WITH OTHER BMW OWNERS AND HAVE FOUND THIS IS A RECURRING PROBLEM AND COST 5000 DOLLARS TO FIX. IM IN THE UNITED STATES MARINE CORPS AND CANT AFFORD TO FIX A PROBLEM LIKE THIS. I I AM BEING DEPLOYED AND AM WORRIED THAT TRANSMISSION FAILURE WHILE IM GONE WILL BE DANGEROUS FOR MY WIFE. I FEEL LIKE BMW SHOULD PAY FOR THE TRANSMISSION REPAIR BECAUSE ITS THEIR BAD CHOICE FOR CHOOSING FAULTY ENGINES. THEY VEHICLE IS EXTREMELY UNSAFE AND SHOULD BE RECALLED. *TR
NHTSA ODI #10237089
108,350 miles · Jul 27, 2008
Power Train
1999 BMW 3-SERIES TRANSMISSION FAILURE AT 108K MILES DUE TO FAULTY TRANSMISSION. *TR
NHTSA ODI #10235938
181,200 miles · Jul 4, 2008
Power Train
DROVE INTO A PARKING SPOT A WORK AND COULD NOT BACK OUT OF THE PARKING SPACE ONCE ON REVERSE, THE CAR WOULD NOT MOVE! AFTER HAVING SPENT $2,500 JUST 3 WEEKS PRIOR ON OTHER REPAIRS. *TR
NHTSA ODI #10233207
78,000 miles · Jun 30, 2008
Power Train
I OWN A 1999 BMW 323I. RECENTLY, THE AUTOMATIC TRANSMISSION WARNING LIGHT STARTED TO GO ON WHEN I WOULD DRIVE MY CAR ON THE HIGHWAY. I TOOK IT INTO THE LOCAL BMW DEALERSHIP AND IT TOOK ABOUT 3 DIAGNOSTIC VISITS TO DETERMINE THAT I NEEDED A NEW TRANSMISSION FOR $6K. MY CAR HAD LESS THAN 80,000 MILES ON IT. I THEN TOOK IT TO S…
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I OWN A 1999 BMW 323I. RECENTLY, THE AUTOMATIC TRANSMISSION WARNING LIGHT STARTED TO GO ON WHEN I WOULD DRIVE MY CAR ON THE HIGHWAY. I TOOK IT INTO THE LOCAL BMW DEALERSHIP AND IT TOOK ABOUT 3 DIAGNOSTIC VISITS TO DETERMINE THAT I NEEDED A NEW TRANSMISSION FOR $6K. MY CAR HAD LESS THAN 80,000 MILES ON IT. I THEN TOOK IT TO SEVERAL BMW SPECIALIST AUTO SHOPS WHO EXPLAINED TO ME IN FULL DETAIL THE ISSUE THAT THIS GM TRANSMISSION IS KNOWN TO HAVE. APPARENTLY THE TRANSMISSION FAILS IN 5TH GEAR AND DEFAULTS TO 4TH GEAR, WHICH NOT ONLY CAUSES IT TO DRIVE DIFFERENTLY, BUT CAN CAUSE OTHER EXPENSIVE ISSUES. AFTER READING SIMILAR COMPLAINTS ABOUT THIS TRANSMISSION, I AM EXTREMELY DISAPPOINTED THAT BMW HAS LET THIS GO AND HAS NOT ISSUED A RECALL. I AM DISAPPOINTED W/ THE POOR QUALITY OF THE AMERICAN MADE TRANSMISSION, AND WILL NEVER BUY ANOTHER BMW AGAIN. *TR
NHTSA ODI #10232788
90,000 miles · Apr 23, 2008
Latches/locks/linkages
I NOTICE IT MORE ON HOT DAYS, MY KEY BUTTON DOES NOT OPEN THE DOORS, I HAVE TO MANUALLY OPEN THE DOOR. THE REAL PROBLEM IS WHEN IM INSIDE THE CAR THE UNLOCK BUTTON DOES NOT WORK, EVEN WHEN I MANUALLY PULL ON THE DOOR HANDLES FROM INSIDE THE CAR, THE DOORS CONTINUES TO BE LOCKED. ITS EMBARRASSING WHEN YOU HAVE TO HAVE YOUR GUE…
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I NOTICE IT MORE ON HOT DAYS, MY KEY BUTTON DOES NOT OPEN THE DOORS, I HAVE TO MANUALLY OPEN THE DOOR. THE REAL PROBLEM IS WHEN IM INSIDE THE CAR THE UNLOCK BUTTON DOES NOT WORK, EVEN WHEN I MANUALLY PULL ON THE DOOR HANDLES FROM INSIDE THE CAR, THE DOORS CONTINUES TO BE LOCKED. ITS EMBARRASSING WHEN YOU HAVE TO HAVE YOUR GUEST CLIMB OUT FROM THE WINDOW BECAUSE THE DOORS DON'T OPEN. ONCE THE CAR IS COOLER, THEY START TO WORK AGAIN. IM AFRAID THAT IF I EVER GET INTO A CAR ACCIDENT, WE WONT BE ABLE TO GET OUT OF THE CAR. I DO HAVE A FAMILY AND I WOULD HATE FOR ANYTHING TRAGIC TO OCCUR. I HAVE CALLED THE LOCAL BMW DEALERSHIP AND THEY SAID THAT THERE IS NO RECALL FOR THAT PROBLEM. PLEASE HELP. THANK YOU *TR
NHTSA ODI #10225498
180,100 miles · Mar 17, 2008
Power Train
I OWN A 1999 BMW 323I. SOMETIMES THE REVERSE DOES NOT WORK AT ALL AND ON SOMEDAYS THERE ARE NO PROBLEMS WHAT SO EVER. I TOOK THE CARE INTO THE BMW DEALERSHIP AND WAS TOLD THAT I NEED A NEW TRANSMISSION THAT WOULD COST ABOUT $7,000. I AM DISABLED AND CANNOT AFFORD THIS TYPE OF REPAIR. I THOUGHT BUYING A BMW WOULD BE A GREAT RETI…
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I OWN A 1999 BMW 323I. SOMETIMES THE REVERSE DOES NOT WORK AT ALL AND ON SOMEDAYS THERE ARE NO PROBLEMS WHAT SO EVER. I TOOK THE CARE INTO THE BMW DEALERSHIP AND WAS TOLD THAT I NEED A NEW TRANSMISSION THAT WOULD COST ABOUT $7,000. I AM DISABLED AND CANNOT AFFORD THIS TYPE OF REPAIR. I THOUGHT BUYING A BMW WOULD BE A GREAT RETIREMENT CAR. I AM VERY UPSET, ESPECIALLY READING ON THE INTERNET HOW MANY PEOPLE HAVE THE SAME PROBLEM AND BMW DOES NOTHING TO HELP. I HAVE A 1997 381I THAT IS DOWN ALSO. HAVE TAKEN IT TO THE DEALERSHIP AND MY LOCAL MECHANIC. BMW HAS CHANGED..I REALLY NEED HELP ... *TR
NHTSA ODI #10221395
Mileage unknown · Feb 23, 2008
Power Train
MY BMW 323I 1999 HAS A DEFECTIVE TRANSMISSION. BMW SAYS THAT WE SHOULDN'T CHANGE THE TRANSMISSION OIL AS IT'S A LIFETIME OIL.... BUT I THINK THIS IS WHAT LEAD TO HAVING THIS PROBLEM. MY CAR DOESN'T GO INTO REVERSE AND I'VE LOOKED IN SEVERAL SITES ABOUT THIS PROBLEM AND HAVE DISCOVERED THAT I"M NOT THE ONLY ONE THAT HAS THIS …
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MY BMW 323I 1999 HAS A DEFECTIVE TRANSMISSION. BMW SAYS THAT WE SHOULDN'T CHANGE THE TRANSMISSION OIL AS IT'S A LIFETIME OIL.... BUT I THINK THIS IS WHAT LEAD TO HAVING THIS PROBLEM. MY CAR DOESN'T GO INTO REVERSE AND I'VE LOOKED IN SEVERAL SITES ABOUT THIS PROBLEM AND HAVE DISCOVERED THAT I"M NOT THE ONLY ONE THAT HAS THIS PROBLEM... HTTP://NOREVERSE.ORG/COMPLAINTS_2007Q3.HTML PLEASE EMAIL ME BACK AS TO WHAT I SHOULD DO... THX, ALEX *TR
NHTSA ODI #10218947
Official recalls
7May 27, 2021
BMW of North America, LLC (BMW) is recalling certain 2000-2001 BMW 3 Series (323Ci, 325Ci, 328Ci and 330Ci), 1999-2001 323i, 328i, 330i, 330xi, and 2000 323i, 328i stationwagon vehicles equipped with Non-Azide Driver air bag Inflators (NADI) manufactured by Takata. These vehicles are equipped with driver-side air bag inflators that were previously inspected, but not replaced under recall numbers 19V-851, 19V852, or 19V-853. Due to a manufacturing issue, the NADI inflator may absorb moisture, causing the inflator to explode or the air bag cushion to underinflate.
Consequence & remedy
Consequence: The inflator could explode during air bag deployment, resulting in metal fragments striking the driver or other occupants. An underinflated air bag may not properly protect the occupant. These scenarios increase the risk of serious injury or death.
Remedy: Dealers will replace the driver-side air bag inflator with a newly designed inflator, free of charge. Owner notification letters were mailed on July 12, 2021. Owners may contact BMW customer service at 1-800-525-7417.
Nov 26, 2019
BMW of North America, LLC (BMW) is recalling certain 1999 323i and 328i vehicles equipped with Non-Azide Driver air bag Inflators (NADI) manufactured by Takata at one specific inflator production facility. These inflators do not contain phase stabilized ammonium nitrate (PSAN) propellant. Due to a manufacturing issue, the NADI inflators may absorb moisture, causing the inflators to rupture or the air bag cushion to underinflate.
Consequence & remedy
Consequence: In the event of a crash necessitating air bag deployment, an inflator rupture may result in metal fragments striking the driver or other occupants. An underinflated air bag may not properly protect the occupant. These scenarios increase the risk of serious injury or death.
Remedy: Dealers will inspect the driver air bag inflators and replace them, as necessary, free of charge. Owners may contact BMW customer service at 1-800-525-7417. Note: BMW recommends that owners do not continue to drive their vehicles.
Nov 26, 2019
BMW of North America, LLC (BMW) is recalling certain 1999-2000 323i and 328i and 2000 323Ci and 328Ci vehicles equipped with Non-Azide Driver air bag Inflators (NADI) manufactured by Takata. These inflators do not contain phase stabilized ammonium nitrate (PSAN) propellant. Due to a manufacturing issue, the NADI inflators may absorb moisture, causing the inflators to rupture or the air bag cushion to underinflate.
Consequence & remedy
Consequence: In the event of a crash necessitating air bag deployment, an inflator rupture may result in metal fragments striking the driver or other occupants. An underinflated air bag may not properly protect the occupant. These scenarios increase the risk of serious injury or death.
Remedy: BMW will mail interim notices informing owners of the safety risk on January 17, 2020. Owners will receive a second notice when the remedy becomes available. Dealers will inspect the driver air bag inflators and replace them, as necessary, free of charge. BMW mailed interim notices informing owners of the safety risk on January 17, 2020. The recall began July 27, 2020. Owners may contact BMW customer service at 1-800-525-7417.
Nov 26, 2019
BMW of North America, LLC (BMW) is recalling certain 1999-2001 323i, 325i, 328i and 330i and 2000-2001 323Ci, 325Ci, 328Ci, 330Ci, 323iT, and 325iT vehicles equipped with Non-Azide Driver air bag Inflators (NADI) manufactured by Takata. These vehicles may have received a replacement driver air bag as part of a vehicle repair. Due to a manufacturing issue, the replacement NADI inflator may absorb moisture, causing the inflator to rupture or the air bag cushion to underinflate.
Consequence & remedy
Consequence: In the event of a crash necessitating air bag deployment, an inflator rupture may result in metal fragments striking the driver or other occupants. An underinflated air bag may not properly protect the occupant. These scenarios increase the risk of serious injury or death.
Remedy: BMW notified owners, and Dealers will replace the driver air bag inflators, free of charge. The recall began November 10, 2020. Owners may contact BMW customer service at 1-800-525-7417.
Aug 9, 2002
ON CERTAIN 4-DOOR PASSENGER VEHICLES, THE SIDE AIR BAG SYSTEM COULD DEPLOY IN CERTAIN NON-CRASH IMPACTS, SUCH AS WHEN CONTACTING LARGE POTHOLES OR CURBS AT SUBSTANTIAL SPEEDS.
Consequence & remedy
Consequence: THIS COULD CAUSE THE SIDE AIR BAG AND HEAD PROTECTION SYSTEM TO DEPLOY WITHOUT AN ACTUAL SIDE CRASH OR IMPACT SEVERE ENOUGH TO CAUSE SIGNIFICANT VISIBLE DAMAGE TO THE VEHICLE. UNEXPECTED DEPLOYMENT OF THE SIDE AIR BAG COULD CAUSE SERIOUS INJURY IF THE OCCUPANT'S HEAD IS RESTING NEAR THE SIDE AIR BAG.
Remedy: DEALERS WILL RECALIBRATE THE CENTRAL AIR BAG CONTROL MODULE TO REDUCE THE POSSIBILITY OF SUCH A NON-CRASH DEPLOYMENT. OWNER NOTIFICATION BEGAN OCTOBER 25, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT BMW AT 1-800-831-1117.
May 3, 1999
VEHICLE DESCRIPTION: PASSENGER VEHICLES. IT IS POSSIBLE THAT THE RETAINING CLIP THAT SECURES THE BRAKE BOOSTER PUSHROD TO THE BRAKE PEDAL ARM WAS NOT PROPERLY INSTALLED DURING PRODUCTION. IT IS POSSIBLE FOR THE CLIP TO DETACH FROM THE PIN ON THE BRAKE PEDAL ARM ALLOWING THE PUSHROD TO DISCONNECT FROM THE ARM.
Consequence & remedy
Consequence: IF THIS OCCURS, BRAKING IS NOT POSSIBLE.
Remedy: DEALERS WILL INSPECT THE CLIP FOR TIGHT INSTALLATION AND REPLACE THE CLIP IF IT IS LOOSE.
Mar 26, 1999
VEHICLE DESCRIPTION: PASSENGER VEHICLES. THESE VEHICLES ARE BUILT WITH A SIDE AIR BAG SYSTEM CONSISTING OF DOOR-MOUNTED THORAX AIR BAGS (REAR DOOR AIR BAGS ARE OPTIONAL), A HEAD PROTECTION SYSTEM (HPS) FOR FRONT OCCUPANTS, A CENTRAL ELECTRONIC SENSOR AND DIAGNOSTIC SYSTEM, LEFT AND RIGHT SATELLITE IMPACT SENSORS, AND ASSOCIATED WIRING. THIS SYSTEM IS UNDULY SENSITIVE TO CERTAIN NON-CRASH IMPACTS, SUCH AS CONTACTING LARGE POTHOLES OR CURBS AT SUBSTANTIAL SPEED.
Consequence & remedy
Consequence: THIS COULD CAUSE THE SIDE AIR BAG AND HPS TO DEPLOY WITHOUT AN ACTUAL SIDE CRASH. IN ADDITION, THE BATTERY SAFETY TERMINAL (BST) WOULD ALSO ACTIVATE, DISCONNECTING THE STARTER CABLE FROM THE BATTERY. IN THIS CASE, VEHICLE ELECTRICAL SYSTEM WOULD CONTINUE TO OPERATE AND THE ENGINE WOULD CONTINUE TO RUN, BUT AFTER STOPPING, COULD NOT BE RESTARTED.
Remedy: DEALERS WILL REPROGRAM THE CENTRAL COMPUTER CONTROL MODULE THAT REGULATES THE PERFORMANCE OF ALL OF THE VEHICLE'S OCCUPANT PROTECTION SYSTEMS.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗