NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
88 reports25,280 miles · Nov 22, 2011
Visibility
THE WINDOW REGULATOR (I.E., THE MECHANICAL MECHANISM IN THE DOORS WHICH RAISES AND LOWERS THE WINDOWS) APPEARS TO BE FAULTY. I HAVE REPLACED THE REGULATORS 6 TIMES SINCE 2000. THESE ARE REPEATED FAILURES: THE RIGHT FRONT WINDOW REGULATOR HAS FAILED TWICE (2003 AND 2009); THE LEFT FRONT REGULATOR HAS FAILED TWICE (2003 AND 2011);…
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THE WINDOW REGULATOR (I.E., THE MECHANICAL MECHANISM IN THE DOORS WHICH RAISES AND LOWERS THE WINDOWS) APPEARS TO BE FAULTY. I HAVE REPLACED THE REGULATORS 6 TIMES SINCE 2000. THESE ARE REPEATED FAILURES: THE RIGHT FRONT WINDOW REGULATOR HAS FAILED TWICE (2003 AND 2009); THE LEFT FRONT REGULATOR HAS FAILED TWICE (2003 AND 2011); THE LEFT REAR HAS FAILED ONCE (2008) AND THE RIGHT REAR HAS FAILED ONCE (2007). BMW ONLY COVERED THE FAILURES UNDER THE ORIGINAL WARRANTY (2003). THE OTHERS HAVE BEEN AT MY COST. *TR
NHTSA ODI #10436806
128,000 miles · Nov 18, 2011
StructureSuspension
I HEARD A SQUEAKING NOISE COMING FROM THE REAR END, TOOK IT TO MY MECHANIC, AND WAS TOLD THE SUBFRAME HAS TORN OFF OF THE REAR SUSPENSION. HE CHECKED TO SEE IF THERE IS A RECALL, BUT NONE HAS BEEN FOUND. HE DID NOTICE ONLINE THAT THIS HAS BEEN AN ONGOING PROBLEM, WITH MANY COMPLAINTS, AND THAT A CLASS ACTION LAWSUIT HAD BEEN FIL…
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I HEARD A SQUEAKING NOISE COMING FROM THE REAR END, TOOK IT TO MY MECHANIC, AND WAS TOLD THE SUBFRAME HAS TORN OFF OF THE REAR SUSPENSION. HE CHECKED TO SEE IF THERE IS A RECALL, BUT NONE HAS BEEN FOUND. HE DID NOTICE ONLINE THAT THIS HAS BEEN AN ONGOING PROBLEM, WITH MANY COMPLAINTS, AND THAT A CLASS ACTION LAWSUIT HAD BEEN FILED. *TR
NHTSA ODI #10436306
179,886 miles · Oct 26, 2011
Structure
I TOOK MY YEAR 2000, BMW 328CI IN TO REPLACE A REAR DIFFERENTIAL BUSHING. THE MECHANIC DISCOVERED FRAME DAMAGE WHERE THE DRIVER-SIDE REAR DIFFERENTIAL BUSHING ATTACHES TO THE CAR BODY/FRAME. THE MECHANIC SUGGESTED I CALL MY INSURANCE AGENT TO SEE IF THIS WAS COVERED. THE INSURANCE COMPANY SENT AN INVESTIGATOR WHO INFORMED ME OVE…
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I TOOK MY YEAR 2000, BMW 328CI IN TO REPLACE A REAR DIFFERENTIAL BUSHING. THE MECHANIC DISCOVERED FRAME DAMAGE WHERE THE DRIVER-SIDE REAR DIFFERENTIAL BUSHING ATTACHES TO THE CAR BODY/FRAME. THE MECHANIC SUGGESTED I CALL MY INSURANCE AGENT TO SEE IF THIS WAS COVERED. THE INSURANCE COMPANY SENT AN INVESTIGATOR WHO INFORMED ME OVER THE PHONE & EMAIL (INCLUDING PHOTO ATTACHMENTS) THAT THE DAMAGE COULD NOT BE CAUSED BY ANY COLLISION AND WAS NOT COVERED BY MY INSURANCE POLICY. THE AGENT STATED THAT THIS WAS A BMW ISSUE. HE ALSO SENT A LINK OF A VIDEO OF ANOTHER BMW 3 SERIES WITH SIMILAR PROBLEM SHOWING METAL FATIGUE HTTP://VIDEO.GOOGLE.COM/VIDEOPLAY?DOCID=8362789948066992482# . I SENT PHOTOS OF THE DAMAGE TO ANOTHER MECHANIC WHO SPECIALIZES IN BMW REPAIR. HE SAID IT WAS NOT SOMETHING SEEN EVERYDAY BUT SOMETHING BMW KNOWS ABOUT BASED ON WHAT HE HAS READ. HE ALSO STATED THIS WAS A SAFETY ISSUE AND SUGGESTED I CALL THE BMW DEALERSHIP AND ASK ABOUT ANY RECALLS. I CALLED THE BMW DEALER WHO ASKED FOR MY VIN # AND THEN SAID THERE WERE "NO OPEN CAMPAIGNS AT THIS TIME". I CALLED THE DEALERSHIP ON 10/25/2011. THE ESTIMATED COST OF REPAIR IS AROUND $5000, WHICH IS ALMOST THE SAME AS THE KELLEY BLUE BOOK VALUE OF THE CAR. I WAS INFORMED THAT THE CAR IS NOT SAFE TO DRIVE IN THIS CONDITION. *TT
NHTSA ODI #10432838
79,000 miles · Oct 12, 2011
Power Train
THERE IS A MAJOR PROBLEM WITH THE REVERSE ON THESE VEHICLES. WE THOUGHT WE HAD A UNIQUE PROBLEM BUT IT IS A OBVIOUS THAT THIS IS A WIDESPREAD PROBLEM. I FOUND 359 COMPLAINTS ON OUR YR/MAKE/MODEL ON THIS WEBSITE ALONE. ALSO NUMEROUS COMPLAINTS ON A WEBSITE CALLED NO REVERSE.ORG. OUR BMW WILL NOT GO INTO REVERSE. I HAVE LEARN…
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THERE IS A MAJOR PROBLEM WITH THE REVERSE ON THESE VEHICLES. WE THOUGHT WE HAD A UNIQUE PROBLEM BUT IT IS A OBVIOUS THAT THIS IS A WIDESPREAD PROBLEM. I FOUND 359 COMPLAINTS ON OUR YR/MAKE/MODEL ON THIS WEBSITE ALONE. ALSO NUMEROUS COMPLAINTS ON A WEBSITE CALLED NO REVERSE.ORG. OUR BMW WILL NOT GO INTO REVERSE. I HAVE LEARNED TO PARK ON AN INCLINE SO I CAN ROLL BACKWARDS OUT OF A PARKING SPACE. BMW NEEDS TO DO A RECALL. THEY ARE LOOSING FAITHFUL CUSTOMERS BY NOT ADDRESSING THE ISSUE. IF THERE IS A CLASS ACTION LAWSUIT, I WANT TO BE A PART OF IT. BMW REPS AT CUSTOMER SERVICE DECLINE TO HELP SO FAR. *KB
NHTSA ODI #10429943
Mileage unknown · Sep 13, 2011
Engine And Engine CoolingPower Train
MY 2000 3 SERIES BMW HAS STOPPED GOING IN REVERSE. AT ALL. IT'S VERY DANGEROUS AS I WAS IN TRAFFIC YESTERDAY AT A RED LIGHT WHEN A SEMI TRUCK TURNED THE CORNER IN FRONT OF ME AND NEEDED ME TO BACK UP. I WAS STUCK BEHIND A VAN THAT WAS ABLE TO GO IN REVERSE AND OF COURSE EXPECTED ME TO FOLLOW SUIT, AND I COULDN'T! I'VE BEEN R…
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MY 2000 3 SERIES BMW HAS STOPPED GOING IN REVERSE. AT ALL. IT'S VERY DANGEROUS AS I WAS IN TRAFFIC YESTERDAY AT A RED LIGHT WHEN A SEMI TRUCK TURNED THE CORNER IN FRONT OF ME AND NEEDED ME TO BACK UP. I WAS STUCK BEHIND A VAN THAT WAS ABLE TO GO IN REVERSE AND OF COURSE EXPECTED ME TO FOLLOW SUIT, AND I COULDN'T! I'VE BEEN READING ONLINE AND ALL OVER THE WORLD PEOPLE ARE HAVING THIS SAME PROBLEM OVER AND OVER AGAIN WITH THIS PARTICULAR SERIES OF BMW. I'VE ONLY HAD MY CAR A YEAR. IT HAS A LITTLE OVER 100K MILES ON IT. I ABSOLUTELY CANNOT AFFORD THE 3-5K IT WILL COST TO REPLACE IT. THERE ARE SO MANY COMPLAINTS ON THE WEB. PLEASE HAVE THIS RECALLED BEFORE IT TURNS INTO ANOTHER TOYOTA DEBACLE. IT'S NOT FAIR. *TR
NHTSA ODI #10425149
132,000 miles · Aug 4, 2011
Engine And Engine CoolingPower Train
REVERSE GEAR (AUTOMATIC TRANSMISSION) STOPPED WORKING WITHOUT WARNING. CAR ACTS AS IF IT IS NEUTRAL, ENGINE JUST REVS. CAR HAS BEEN WELL MAINTAINED. WAS SURPRISED TO FIND IT IS A VERY COMMON OCCURRENCE WITH THIS MODEL, AND THAT THERE IS A WEBSITE DEVOTED TO THE PROBLEM (NOREVERSE.ORG). ALSO LEARNED THAT A RECALL WAS ISSUED F…
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REVERSE GEAR (AUTOMATIC TRANSMISSION) STOPPED WORKING WITHOUT WARNING. CAR ACTS AS IF IT IS NEUTRAL, ENGINE JUST REVS. CAR HAS BEEN WELL MAINTAINED. WAS SURPRISED TO FIND IT IS A VERY COMMON OCCURRENCE WITH THIS MODEL, AND THAT THERE IS A WEBSITE DEVOTED TO THE PROBLEM (NOREVERSE.ORG). ALSO LEARNED THAT A RECALL WAS ISSUED FOR CADILLACS THAT USED THE SAME TRANSMISSION AND HAD THE SAME PROBLEM.
NHTSA ODI #10418808
161,000 miles · Jul 19, 2011
Structure
THE TECHNICIAN DISCOVERED THAT MY SUBFRAME HAS STARTED TO FAIL. TODAY I HAD MY BMW IN FOR A NORMAL BRAKE SERVICE AT MY REPAIR FACILITY. THEY NOTICED MY SUBFRAME IS STARTING TO CRACK ALONG THE MOUNTING POINTS. THIS IS USUALLY NOT FOUND IN AN AUTOMATIC TRANSMISSION BMW ESPECIALLY SINCE THE CAR IS A NON M3, IT'S JUST A 328CI COUPE.…
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THE TECHNICIAN DISCOVERED THAT MY SUBFRAME HAS STARTED TO FAIL. TODAY I HAD MY BMW IN FOR A NORMAL BRAKE SERVICE AT MY REPAIR FACILITY. THEY NOTICED MY SUBFRAME IS STARTING TO CRACK ALONG THE MOUNTING POINTS. THIS IS USUALLY NOT FOUND IN AN AUTOMATIC TRANSMISSION BMW ESPECIALLY SINCE THE CAR IS A NON M3, IT'S JUST A 328CI COUPE. *KB
NHTSA ODI #10413669
89,300 miles · Jun 4, 2011
Service Brakes, HydraulicVehicle Speed Control
I'M JUST CONCERN IF THERE IS A RECALL TO BE FIXED ON MY CAR (2000 BMW X3 2.5I) I'VE NOTICED 2X ALREADY THAT WHILE DRIVING ON THE FREEWAY MY GAS PEDAL ACCELERATES SPEED. IN DECEMBER 2010 WHILE DRIVING ON A SLIGHT SNOW, THE CAR WON'T STOP FOR A SECOND WHEN APPLYING BRAKES; MY FRONT ROTOR AND BRAKES WERE BEING REPLACED ON MARCH 7, …
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I'M JUST CONCERN IF THERE IS A RECALL TO BE FIXED ON MY CAR (2000 BMW X3 2.5I) I'VE NOTICED 2X ALREADY THAT WHILE DRIVING ON THE FREEWAY MY GAS PEDAL ACCELERATES SPEED. IN DECEMBER 2010 WHILE DRIVING ON A SLIGHT SNOW, THE CAR WON'T STOP FOR A SECOND WHEN APPLYING BRAKES; MY FRONT ROTOR AND BRAKES WERE BEING REPLACED ON MARCH 7, 2011 AT THE DEALER. MY MAIN CONCERN HERE IS THE GAS PEDAL ACCELERATION. I WOULD LIKE TO KNOW HOW CAN I GET A FREE MAINTENANCE FREE CHECK SERVICE. *TR
NHTSA ODI #10404429
149,000 miles · May 25, 2011
Structure
2000 BMW 323CI REAR FLOOR PAN TEARING. ALL FOUR OF THE REAR SUBFRAME MOUNTING POINTS HAVE BECOME TORN. *TR
NHTSA ODI #10402672
96,000 miles · Jan 5, 2011
Power Train
CAR DOES NOT GO ON REVERSE. DRIVE IT FOR ABOUT 5 MILES OR SO AND THE REVERSE WORKS. LEAVE IT TURNED OFF AND MOST OF THE TIME, THE REVERSE WONT WORK AGAIN.. IT'S FRUSTRATING. *TR
NHTSA ODI #10374712
Official recalls
1May 27, 2021
BMW of North America, LLC (BMW) is recalling certain 2000-2001 BMW 3 Series (323Ci, 325Ci, 328Ci and 330Ci), 1999-2001 323i, 328i, 330i, 330xi, and 2000 323i, 328i stationwagon vehicles equipped with Non-Azide Driver air bag Inflators (NADI) manufactured by Takata. These vehicles are equipped with driver-side air bag inflators that were previously inspected, but not replaced under recall numbers 19V-851, 19V852, or 19V-853. Due to a manufacturing issue, the NADI inflator may absorb moisture, causing the inflator to explode or the air bag cushion to underinflate.
Consequence & remedy
Consequence: The inflator could explode during air bag deployment, resulting in metal fragments striking the driver or other occupants. An underinflated air bag may not properly protect the occupant. These scenarios increase the risk of serious injury or death.
Remedy: Dealers will replace the driver-side air bag inflator with a newly designed inflator, free of charge. Owner notification letters were mailed on July 12, 2021. Owners may contact BMW customer service at 1-800-525-7417.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2EA02012 · Inadvertent SIDE-IMPACT Air Bag Deployme
Opened Jul 15, 2002 · Closed Jun 24, 2003
Status: closed (inferred from source dates) · Air Bags:side/window
THE SUBJECT VEHICLE'S AIR BAG ELECTRONIC CONTROL MODULE CONTAINS PROGRAMMABLE LOGIC FOR DEPLOYING THE SIDE-IMPACT AIR BAGS.BMW REVISED THE MODULE SEVERAL TIMES OVER THE SPAN OF THE MODEL YEARS 1999 THROUGH 2002 (IDENTIFIED AS MRS2.CA, MRS2.BB, MRS3, MRS3+ AND MRS4).ALTHOUGH MODEL YEAR 1999.5 VEHICLES WITH VERSION MRS2.BB HAD 6.5% OF THE SUBJECT POPULATION, IT ACCOUNTED FOR 29% OF THE TOTAL REPORTS RECEIVED.THE MRS2.BB EXPOSURE ADJUSTED REPORT RATE WAS ALMOST 4 TIMES HIGHER THAN OTHER 3 SERIES AIR BAG MODULE VERSIONS.IN AUGUST 2002, BMW INITIATED A RECALL CAMPAIGN FOR 20,500 MODEL 323I AND 328I VEHICLES WITH VERSION MRS2.BB (NHTSA RECALL # 02V223000).IN ADDITION TO EXPERIENCING A LOWER RATE OF NON-CRASH DEPLOYMENTS, MOST OF THE NON-RECALLED VEHICLES ALSO SHOWED EVIDENCE OF SIGNIFICANT POTHOLE/CURB IMPACT WITH SOME HAVING ADDITIONAL UNDERCARRIAGE CONTACT/SCRAPE OR SUSPENSION DAMAGE.SEE ADDITIONAL INFORMATION
PE02011 · Inadvertent SIDE-IMPACT Air Bag
Opened Jan 31, 2002 · Closed Jul 15, 2002
Status: closed (inferred from source dates) · Air Bags:side/window
No summary supplied.