TL* THE CONTACT OWNS A 2006 BIGDOG K9. THE CONTACT STATED THAT WHILE RIDING AT A HIGH RATE OF SPEED, THERE WAS A SUDDEN LOSS OF POWER AND THE MOTORCYCLE RANDOMLY STALLED. A DEALER DIAGNOSED THAT THE ALTERNATOR AND MOTOR FRACTURED PREMATURELY WHILE THE MOTORCYCLE WAS IN OPERATION. THE CONTACT ATTEMPTED TO REACH THE MANUFACTURER O…
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TL* THE CONTACT OWNS A 2006 BIGDOG K9. THE CONTACT STATED THAT WHILE RIDING AT A HIGH RATE OF SPEED, THERE WAS A SUDDEN LOSS OF POWER AND THE MOTORCYCLE RANDOMLY STALLED. A DEALER DIAGNOSED THAT THE ALTERNATOR AND MOTOR FRACTURED PREMATURELY WHILE THE MOTORCYCLE WAS IN OPERATION. THE CONTACT ATTEMPTED TO REACH THE MANUFACTURER ON SEVERAL OCCASIONS TO INVESTIGATE THE FAILURE AND TO DETERMINE IF THE MANUFACTURER WOULD SUPPLY A SOLUTION TO THE DEALER. THE FAILURE WAS PROGRESSING. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
ON CERTAIN MOTORCYCLES, THE REAR FENDER STRUT ATTACHING BOLTS CAN FAIL ALLOWING THE REAR FENDER TO DETACH FROM THE MOTORCYCLE.
Consequence & remedy
Consequence: THIS COULD OCCUR WITHOUT PRIOR WARNING AND COULD RESULT IN AN INJURY OR A CRASH.
Remedy: DEALERS WILL REMOVE EXISTING STRUT BOLTS AND REPLACE WITH HIGHER TENSILE STRENGTH ATTACHING BOLTS AND UPDATED WASHERS. HIGHER TORQUE VALUES WILL BE OBSERVED WHEN INSTALLING THE REPLACEMENT FASTENERS. THE RECALL BEGAN ON JANUARY 21, 2008. OWNERS MAY CONTACT BIG DOG AT 316-267-9121.
ON CERTAIN MOTORCYCLES, A WARPED BUS BAR WITHIN THE VOLTAGE REGULATOR CAN CAUSE A SHORT CIRCUIT.
Consequence & remedy
Consequence: THIS COULD POSSIBLY RESULT IN A FIRE.
Remedy: DEALERS WILL REPLACE THE EXISTING CIRCUIT BREAKER LOCATED BETWEEN THE VOLTAGE REGULATOR POSITIVE BATTERY LEAD (B+ LEAD) AND THE POSITIVE BATTERY TERMINAL WITH AN ALTERNATIVE CIRCUIT PROTECTION DEVICE THAT WILL PREVENT A THERMAL EVENT IF THERE IS A SHORT TO GROUND. THE RECALL BEGAN ON OCTOBER 1, 2007. OWNERS MAY CONTACT BIG DOG AT 1-316-219-9129 OR EMAIL TO CUSTOMER.SERVICE@BIGDOGMOTORCYCLES.COM.
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