Received notice for safety recall to have PODs system repaired or replaced free of charge by Audi. Took my vehicle in for the recall. Audi wanted to charge me to complete this safety recall and refused to complete the recall if I didn't pay. This was bluegrass motorsports in Louisville ky. They also damaged my vehicles door trim…
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Received notice for safety recall to have PODs system repaired or replaced free of charge by Audi. Took my vehicle in for the recall. Audi wanted to charge me to complete this safety recall and refused to complete the recall if I didn't pay. This was bluegrass motorsports in Louisville ky. They also damaged my vehicles door trim and stole money from my glove box(my fault for leaving money inside). Filed a complaint on the dealers website and was never reached out to. This is why safety recall remains open on my vehicle.
NHTSA ODI #11582791
Mileage unknown · Feb 5, 2023
Air BagsBack Over PreventionFuel/propulsion System
Where do I start? We have taken this car into the Audi dealership four times due to the engine. Overheating and being almost stranded in the middle of nowhere with it because oil was needing to be added to the engine all the time and after charging us hundreds and hundreds of dollars to do to plug in Their service computer syste…
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Where do I start? We have taken this car into the Audi dealership four times due to the engine. Overheating and being almost stranded in the middle of nowhere with it because oil was needing to be added to the engine all the time and after charging us hundreds and hundreds of dollars to do to plug in Their service computer system they finally realized that the car third high-pressure fuel pump leaking was leaking fuel into the crank case causing a hard start and fuel trim codes we spent and this is just the warrants $911.67 another time my husband was backing out of our brand, new home and This car did not sense that he was too close and essentially the front right part of his tire where the tire is doc Benton and he ruined the right side of our garage and these are just one of the 20 issues that have been always going to the RV dealership and I really think that it’s time for some reimbursement. My husband won’t go and do anything about it because he used to work at the dealership but I’m sick of it and we’ve been charged hundreds and hundreds of dollars and then they finally just fixed. They finally just found the problem there that’s an issue and it’s a safety issue to because when I was driving down the highway all the sudden the over the engine overheated and that wasn’t on that was on several occasions, we brought it into the Audi dealership. They couldn’t find anything wrong with it Several please call me back or contact my husband who owns a car I’m getting sick of this. I think they also replaced the water pump as well.
NHTSA ODI #11505674
Mileage unknown · Aug 31, 2021
Air Bags
1. PASSENGER AIRBAG HAS BEEN OFF FOR 2 WEEKS. 2. oN THE iNFORMATION SCREEN THERE HAS BEEN A SYSTEM MALFUNCTION EVER SINCE. 3. CAR HAS BEEN TAKEN FOR REPAIR TO DEALERSHIP FOR 3 TIMES AND THE ISSUE KEEPS COMING BACK.
NHTSA ODI #11431235
50,000 miles · Jan 14, 2021
Air BagsSeat BeltsSeats
CAR HAD NO ISSUES PRIOR TO RECALL 69Z4. AFTER AUDI DEALERSHIP PERFORMED WORK TO SATISFY RECALL 69Z4 (NHTSA 19V474), THE AFFECTED SYSTEM (PODS) NOW DOES NOT FUNCTION AT ALL. THIS RENDERS THE PASSENGER SEAT AIRBAG INOPERABLE REGARDLESS OF WHETHER IT IS OCCUPIED. AUDI WILL NOT COVER THE ADDITIONAL REPAIR TO THE SYSTEM THAT WAS PERF…
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CAR HAD NO ISSUES PRIOR TO RECALL 69Z4. AFTER AUDI DEALERSHIP PERFORMED WORK TO SATISFY RECALL 69Z4 (NHTSA 19V474), THE AFFECTED SYSTEM (PODS) NOW DOES NOT FUNCTION AT ALL. THIS RENDERS THE PASSENGER SEAT AIRBAG INOPERABLE REGARDLESS OF WHETHER IT IS OCCUPIED. AUDI WILL NOT COVER THE ADDITIONAL REPAIR TO THE SYSTEM THAT WAS PERFECTLY FUNCTIONAL UNTIL THEIR RECALL REPAIR WAS PERFORMED. THIS APPEARS TO BE A WIDESPREAD ISSUE AFFECTING SIMILAR A3/S3 MODEL YEARS.
NHTSA ODI #11388170
35,000 miles · Dec 19, 2020
Air Bags
POD WHICH CONTROLS THE PASSENGER AIR BAG
NHTSA ODI #11384161
36,000 miles · Dec 2, 2020
Air Bags
AIRBAG ISSUE ON THE PASSENGER SIDE. A RECALL WAS DONE IN DECEMBER 2019 AND THE ISSUE PERSISTED AND NOW THE DEALER WANTS MORE THAN $1,300 TO FIX THE ISSUE.
NHTSA ODI #11377483
55,000 miles · Oct 28, 2020
Air Bags
AFTER BRINGING IN MY VEHICLE FOR SERVICE, THE DEALER INFORMED ME OF A NECESSARY RECALL REPAIR THAT WOULD PREVENT POTENTIAL PASSENGER AIRBAG FAILURE. I AUTHORIZED THE REPAIR, ALTHOUGH I HAD NOT ENCOUNTERED ANY ISSUES PRIOR. HOWEVER ABOUT A MONTH AFTER THE REPAIR, I BEGAN TO RECEIVE A FLASHING WARNING ON THE DASH WHILE DRIVING AND…
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AFTER BRINGING IN MY VEHICLE FOR SERVICE, THE DEALER INFORMED ME OF A NECESSARY RECALL REPAIR THAT WOULD PREVENT POTENTIAL PASSENGER AIRBAG FAILURE. I AUTHORIZED THE REPAIR, ALTHOUGH I HAD NOT ENCOUNTERED ANY ISSUES PRIOR. HOWEVER ABOUT A MONTH AFTER THE REPAIR, I BEGAN TO RECEIVE A FLASHING WARNING ON THE DASH WHILE DRIVING AND SOMETIMES IMMEDIATELY AFTER STARTING THE CAR WHILE STATIONARY WHICH READ "SAFETY SYSTEM: SYSTEM FAULT! SEE OWNER'S MANUAL", "PASSENGER AIRBAG OFF" AND "AUDI PRE SENSE: SYSTEM FAULT!". I NOW RECEIVE THE WARNING EVERY TIME I START THE VEHICLE. I CONTACTED THE DEALER AND INFORMED THEM OF THE ISSUE. THEY SET AN APPOINTMENT FOR AN INSPECTION AND POSSIBLE REPAIR, HOWEVER UPON INSPECTION THEY FOUND THE REPAIR WAS NOT COVERED UNDER THE RECALL AND THUS I WOULD BE CHARGED $1700 TO HAVE THE PODS UNIT REPLACED IN THE PASSENGER SEAT. AFTER RESEARCHING AND SPEAKING WITH OTHER OWNERS, IT SEEMS THIS IS A COMMON PROBLEM, AS MANY OTHERS HAVE ENCOUNTERED THE ISSUE, AND THE REPAIR IS NOT COVERED UNDER THE RECALL. THIS IS CLEARLY AN ISSUE WITH AN INAPPROPRIATE/INEFFECTIVE RECALL REPAIR. AUDI MUST FIX THIS ISSUE.
NHTSA ODI #11366890
110,000 miles · Sep 26, 2020
Air Bags
PASSENGER FRONT AIR BAG SEAT SENSOR WAS REPLACED UNDER WARRANTY YET THE PROBLEM WASN'T FIXED. SEAT WONT DETECT PASSENGER AND PASSENGER AIRBAG WONT DEPLOY BECAUSE OF IT. AUDI SAYS THE WHOLE SENSOR NEEDS TO BE REPLACED AND IS A WEAR AND TEAR PART, WHICH IT IS NOT! THE NHSTSA MUST HOLD AUDI ACCOUNTABLE FOR A FULL FIX NOT A HALF F…
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PASSENGER FRONT AIR BAG SEAT SENSOR WAS REPLACED UNDER WARRANTY YET THE PROBLEM WASN'T FIXED. SEAT WONT DETECT PASSENGER AND PASSENGER AIRBAG WONT DEPLOY BECAUSE OF IT. AUDI SAYS THE WHOLE SENSOR NEEDS TO BE REPLACED AND IS A WEAR AND TEAR PART, WHICH IT IS NOT! THE NHSTSA MUST HOLD AUDI ACCOUNTABLE FOR A FULL FIX NOT A HALF FIX. DO YOUR JOBS!! LOOK INTO THIS PROBLEM ITS DANGEROUS!
NHTSA ODI #11361222
15,000 miles · Aug 11, 2020
Air BagsSeats
DASHBOARD WARNING LIGHTS INDICATING AIR BAG IS OFF EVEN WHEN PASSENGER SEAT IS OCCUPIED. UNDER WARRANTY SERVICE WAS PERFORMED AND FAILED TO ADDRESS THE ISSUE, WAS TOLD BY DEALER THAT THE REPAIR WOULD BE $1400 DESPITE SAFETY RECALL AND INADEQUATE EFFORT MADE TO REPAIR VEHICLE SAFETY ISSUE UNDER WARRANTY. AUDI OF GRAPEVINE, TEXAS…
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DASHBOARD WARNING LIGHTS INDICATING AIR BAG IS OFF EVEN WHEN PASSENGER SEAT IS OCCUPIED. UNDER WARRANTY SERVICE WAS PERFORMED AND FAILED TO ADDRESS THE ISSUE, WAS TOLD BY DEALER THAT THE REPAIR WOULD BE $1400 DESPITE SAFETY RECALL AND INADEQUATE EFFORT MADE TO REPAIR VEHICLE SAFETY ISSUE UNDER WARRANTY. AUDI OF GRAPEVINE, TEXAS APPEAR TO BE CROOKS.
NHTSA ODI #11348678
Mileage unknown · Jan 3, 2020
Air Bags
FRONT AIRBAG RECALL WAS JUST COMPLETED BUT THE CAR KEEPS TOGGLING THE FRONT AIRBAGS ON AND OFF WHEN DRIVING. I ALSO GET A MESSAGE THAT SAYS AUDI PRE-SENSE SYSTEM FAULT. PIC ATTACHED.
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2016 Audi TT Roadster, TT Coupe, S3 Sedan, R8 Coupe, A3 Sedan, A3 Etron, A3 Cabriolet, 2016 Golf Sportwagen, Golf R, Golf GTI, Golf A7, and E Golf vehicles. During air bag deployment, the front passenger air bag may explode or deploy improperly.
Consequence & remedy
Consequence: An inflator explosion may result in sharp metal fragments striking occupants, resulting in serious injury or death. An improper air bag deployment may not properly restrain the occupant, increasing their risk of injury in a crash.
Remedy: Dealers will replace the front-passenger air bag module, free of charge. Owner notification letters were mailed December 16, 2022. Owners may contact Volkswagen's customer service at 1-800-893-5298. Audi's customer service at 1-800-253-2834. Volkswagen's number for this recall is 69DY and 61C1.
Volkswagen Group of America, Inc. (Audi) is recalling certain 2015-2020 Audi S3 Sedan, A3 Sedan, 2016-2018 A3 Etron, 2017-2020 RS3 Sedan, and 2015-2019 A3 Cabriolet vehicles. The passenger occupant detection system (PODS) may malfunction and switch off the passenger air bag even when the seat is occupied.
Consequence & remedy
Consequence: A deactivated passenger air bag increases the risk of injury during a crash.
Remedy: Dealers will replace the PODS sensor mat and update the PODS control module, free of charge. Owners letters were mailed December 23, 2021. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 69BY.
Additional source detail variants (2)
Air Bags:sensor:occupant Classification:front Passenger
Volkswagen Group of America, Inc. (Audi) is recalling certain 2015-2020 Audi S3 Sedan, A3 Sedan, 2016-2018 A3 Etron, 2017-2020 RS3 Sedan, and 2015-2019 A3 Cabriolet vehicles. The passenger occupant detection system (PODS) may malfunction and switch off the passenger air bag even when the seat is occupied.
Consequence: A deactivated passenger air bag increases the risk of injury during a crash.
Remedy: Dealers will replace the PODS sensor mat and update the PODS control module, free of charge. Owners letters were mailed December 23, 2021. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 69BY.
Air BAGS:ON-OFF Switch Assembly
Volkswagen Group of America, Inc. (Audi) is recalling certain 2015-2020 Audi S3 Sedan, A3 Sedan, 2016-2018 A3 Etron, 2017-2020 RS3 Sedan, and 2015-2019 A3 Cabriolet vehicles. The passenger occupant detection system (PODS) may malfunction and switch off the passenger air bag even when the seat is occupied.
Consequence: A deactivated passenger air bag increases the risk of injury during a crash.
Remedy: Dealers will replace the PODS sensor mat and update the PODS control module, free of charge. Owners letters were mailed December 23, 2021. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 69BY.
Volkswagen Group of America, Inc. (Audi) is recalling certain 2015-2016 Audi S3 Sedan, 2015-2019 A3 Sedan and A3 Cabriolet, 2016-2018 A3 e-tron, and 2017-2019 RS3 vehicles. An improper electrical contact may cause the Passenger Occupant Detection System (PODS) to falsely detect a malfunction and deactivate the passenger air bag.
Consequence & remedy
Consequence: A deactivated passenger air bag increases the risk of injury during a crash.
Remedy: Audi will notify owners, and dealers will replace the connector and reroute the cable, free of charge. The recall began September 12, 2019. Owners may contact Volkswagen customer service at 1-800-253-2834. Audi's number for this recall is 69Z4.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1
RQ23007 · Fuel Leak Due To Suction Jet Pump Failure Within Fuel Tank (remedy Effectiveness Of Recall 16V647)
On December 12, 2023, the Office of Defects Investigations (ODI) opened RQ23-007 to investigate the remedy repair effectiveness and scope of Volkswagen (VW) recall 16V-647. Recall 16V-647 was issued on September 2, 2016, for a defective suction jet pump (SJP) inside the fuel tank. Failure of the SJP could lead to a fuel leak from the vehicle. This recall covered certain model year (MY) 2015-2016 Volkswagen Golf and Audi A3 passenger car vehicles. The recall remedy repair replaced SJP Version 1.0 with an improved version, Version 1.1. The SJP is designed to purge fuel from the evaporative emissions (EVAP) system. VW’s recall filing stated the SJP may have been damaged during assembly, which could potentially allow fuel to flow directly into the EVAP system. Over time, the fuel could accumulate in, and cause a leak from, the charcoal canister filter element. ODI received consumer complaints of SJP failure leading to a fuel leak, refueling spit back, refueling shutoff, and/or fuel odor in vehicles previously repaired under recall 16V-647. Additional complaints alleging SJP failure leading to the previously stated outcomes were received in vehicles outside the scope of recall 16V-647, including MY 2016-2020 VW Golf and Audi A3 vehicles. VW issued recall 24V-110 on February 14, 2024, to address issues with SJPs Versions 1.0 and 1.1. The recall remedy replaces the SJP Version 1.0 or 1.1 with an improved version, Version 2.0. Recall 24V-110 covers certain MY 2015-2020 VW Golf (including Golf GTI), 2015-2020 Audi A3, and 2019-2020 VW Jetta GLI vehicles, including vehicle previously repaired under 16V-647. Vehicle owners were notified of this recall in April 2024 and VW’s projected date for owner notification of recall remedy availability is August 2024. In view of the recall being conducted by VW, ODI is closing this Recall Query (RQ). The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
On December 12, 2023, the Office of Defects Investigations (ODI) opened RQ23-007 to investigate the remedy repair effectiveness and scope of Volkswagen (VW) recall 16V-647. Recall 16V-647 was issued on September 2, 2016, for a defective suction jet pump (SJP) inside the fuel tank. Failure of the SJP could lead to a fuel leak from the vehicle. This recall covered certain model year (MY) 2015-2016 Volkswagen Golf and Audi A3 passenger car vehicles. The recall remedy repair replaced SJP Version 1.0 with an improved version, Version 1.1. The SJP is designed to purge fuel from the evaporative emissions (EVAP) system. VW’s recall filing stated the SJP may have been damaged during assembly, which could potentially allow fuel to flow directly into the EVAP system. Over time, the fuel could accumulate in, and cause a leak from, the charcoal canister filter element. ODI received consumer complaints of SJP failure leading to a fuel leak, refueling spit back, refueling shutoff, and/or fuel odor in vehicles previously repaired under recall 16V-647. Additional complaints alleging SJP failure leading to the previously stated outcomes were received in vehicles outside the scope of recall 16V-647, including MY 2016-2020 VW Golf and Audi A3 vehicles. VW issued recall 24V-110 on February 14, 2024, to address issues with SJPs Versions 1.0 and 1.1. The recall remedy replaces the SJP Version 1.0 or 1.1 with an improved version, Version 2.0. Recall 24V-110 covers certain MY 2015-2020 VW Golf (including Golf GTI), 2015-2020 Audi A3, and 2019-2020 VW Jetta GLI vehicles, including vehicle previously repaired under 16V-647. Vehicle owners were notified of this recall in April 2024 and VW’s projected date for owner notification of recall remedy availability is August 2024. In view of the recall being conducted by VW, ODI is closing this Recall Query (RQ). The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
Fuel System, Gasoline:storage:tank Assembly
On December 12, 2023, the Office of Defects Investigations (ODI) opened RQ23-007 to investigate the remedy repair effectiveness and scope of Volkswagen (VW) recall 16V-647. Recall 16V-647 was issued on September 2, 2016, for a defective suction jet pump (SJP) inside the fuel tank. Failure of the SJP could lead to a fuel leak from the vehicle. This recall covered certain model year (MY) 2015-2016 Volkswagen Golf and Audi A3 passenger car vehicles. The recall remedy repair replaced SJP Version 1.0 with an improved version, Version 1.1. The SJP is designed to purge fuel from the evaporative emissions (EVAP) system. VW’s recall filing stated the SJP may have been damaged during assembly, which could potentially allow fuel to flow directly into the EVAP system. Over time, the fuel could accumulate in, and cause a leak from, the charcoal canister filter element. ODI received consumer complaints of SJP failure leading to a fuel leak, refueling spit back, refueling shutoff, and/or fuel odor in vehicles previously repaired under recall 16V-647. Additional complaints alleging SJP failure leading to the previously stated outcomes were received in vehicles outside the scope of recall 16V-647, including MY 2016-2020 VW Golf and Audi A3 vehicles. VW issued recall 24V-110 on February 14, 2024, to address issues with SJPs Versions 1.0 and 1.1. The recall remedy replaces the SJP Version 1.0 or 1.1 with an improved version, Version 2.0. Recall 24V-110 covers certain MY 2015-2020 VW Golf (including Golf GTI), 2015-2020 Audi A3, and 2019-2020 VW Jetta GLI vehicles, including vehicle previously repaired under 16V-647. Vehicle owners were notified of this recall in April 2024 and VW’s projected date for owner notification of recall remedy availability is August 2024. In view of the recall being conducted by VW, ODI is closing this Recall Query (RQ). The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
Fuel System, Gasoline
On December 12, 2023, the Office of Defects Investigations (ODI) opened RQ23-007 to investigate the remedy repair effectiveness and scope of Volkswagen (VW) recall 16V-647. Recall 16V-647 was issued on September 2, 2016, for a defective suction jet pump (SJP) inside the fuel tank. Failure of the SJP could lead to a fuel leak from the vehicle. This recall covered certain model year (MY) 2015-2016 Volkswagen Golf and Audi A3 passenger car vehicles. The recall remedy repair replaced SJP Version 1.0 with an improved version, Version 1.1. The SJP is designed to purge fuel from the evaporative emissions (EVAP) system. VW’s recall filing stated the SJP may have been damaged during assembly, which could potentially allow fuel to flow directly into the EVAP system. Over time, the fuel could accumulate in, and cause a leak from, the charcoal canister filter element. ODI received consumer complaints of SJP failure leading to a fuel leak, refueling spit back, refueling shutoff, and/or fuel odor in vehicles previously repaired under recall 16V-647. Additional complaints alleging SJP failure leading to the previously stated outcomes were received in vehicles outside the scope of recall 16V-647, including MY 2016-2020 VW Golf and Audi A3 vehicles. VW issued recall 24V-110 on February 14, 2024, to address issues with SJPs Versions 1.0 and 1.1. The recall remedy replaces the SJP Version 1.0 or 1.1 with an improved version, Version 2.0. Recall 24V-110 covers certain MY 2015-2020 VW Golf (including Golf GTI), 2015-2020 Audi A3, and 2019-2020 VW Jetta GLI vehicles, including vehicle previously repaired under 16V-647. Vehicle owners were notified of this recall in April 2024 and VW’s projected date for owner notification of recall remedy availability is August 2024. In view of the recall being conducted by VW, ODI is closing this Recall Query (RQ). The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
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