I am writing to formally document an urgent and ongoing safety issue with my new Audi Q8 (VIN [XXX] rrently has fewer than 1,100miles. On my recent visit to my local Audi authorized dealer's service department (Tuesday, 4/21/2026), I brought the vehicle in for a “central lock malfunction” warning and was advised that the issu…
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I am writing to formally document an urgent and ongoing safety issue with my new Audi Q8 (VIN [XXX] rrently has fewer than 1,100miles. On my recent visit to my local Audi authorized dealer's service department (Tuesday, 4/21/2026), I brought the vehicle in for a “central lock malfunction” warning and was advised that the issue had been resolved. However, the next morning the same error reappeared. This warning has been present intermittently, beginning the day I purchased the vehicle at 0 miles. More critically, this malfunction is affecting the driver-side door’s ability to open from the inside. On multiple occasions, I have been unable to exit the vehicle without repeated attempts. This presents a serious safety concern, as it temporarily prevents me from exiting the vehicle in a normal and timely manner. Given the nature of this issue, I want to clearly document that: - This is a safety-related defect impacting my ability to exit the vehicle - The issue was not resolved after the initial repair attempt - The problem has reoccurred immediately INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Volkswagen Group of America, Inc. (Audi) is recalling certain 2019-2026 vehicles. Please see the recall report for a complete list of models. A software error may prevent the rearview camera image from displaying as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Consequence & remedy
Consequence: A rearview image that does not display reduces the driver's view behind the vehicle, increasing the risk of a crash.
Remedy: Dealers will update the software, free of charge. Owner notification letters were mailed January 14, 2026. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 90TV. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on December 23, 2025.
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2025 Audi RS Q8, Audi Q8, Audi Q7, and Audi SQ8 vehicles. The driver and front passenger seat belt buckles may be missing a rivet that secures the buckle to the seat belt stalk.
Consequence & remedy
Consequence: A seat belt that is missing a rivet may not properly restrain an occupant during a crash, increasing the risk of injury.
Remedy: Dealers will replace both front seat belt buckles, free of charge. Owner notification letters were mailed December 3, 2025. Owners may contact Audi at 1-800-253-2834. Audi's number for this recall is 692K. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on November 14, 2025.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
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2025 Audi Q8 Problems, Complaints & Recalls | Skip That Year
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