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2019 Audi Q7

Owner reports · Recalls · Investigations

Similar to other model years

Owner complaints for the 2019 Audi Q7 do not stand out strongly from the model-year median of 29.

About this comparison →

When problems were reported

Mileage at the reported incident

Limited mileage data: 18 of 61 reports include usable mileage. There isn’t enough coverage to show a useful chart.

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Steering. Review the 10 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Suspension. Review the 10 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electrical System. Review the 9 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

5 crash reports0 fire reports0 injury reports

What owners actually said

61 reports
Mileage unknown · Feb 4, 2022
Wheels

At 49,520 miles, dealer reported that tires were "chopped on inner edge and waring on outer edge". Tread depth was reported as 7/32 on front, and 6/32 on back. The Goodyear Eagle Sport run flat tires, 285/45-20, are commonly complained about on the Audit Q7 for poor wear patterns. It is notable that Audi does not recommend or …

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At 49,520 miles, dealer reported that tires were "chopped on inner edge and waring on outer edge". Tread depth was reported as 7/32 on front, and 6/32 on back. The Goodyear Eagle Sport run flat tires, 285/45-20, are commonly complained about on the Audit Q7 for poor wear patterns. It is notable that Audi does not recommend or include tire rotations in the every 10k mile maintenance services, which we pre-paid for. Tire rotations, it seems, is the only thing that can minimize the poor wear patterns. Tires are always kept properly inflated, and car is driven gently. Alignment is within specification. More than a little ticked off that the OEM tires do not perform adequately throughout the life of the tread. This is a known problem area, per the internet.

NHTSA ODI #11450437

Mileage unknown · Feb 4, 2022
Engine

With 49,520 miles, low coolant warning came on during vehicle start up. Periodic checks had not revealed a drop in coolant. Added coolant to minimum line, and drove to dealer for 50k mile servicing. Water pump had failed! Good thing it was under warranty. Replaced at no cost. It would have been a $1500 repair otherwise. W…

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With 49,520 miles, low coolant warning came on during vehicle start up. Periodic checks had not revealed a drop in coolant. Added coolant to minimum line, and drove to dealer for 50k mile servicing. Water pump had failed! Good thing it was under warranty. Replaced at no cost. It would have been a $1500 repair otherwise. Water pumps should not fail at 50k miles, not on a car this expensive. Audi had a massive recall on earlier model years of this car - it appears the current design is no better.

NHTSA ODI #11450435

Mileage unknown · Jul 15, 2021
Forward Collision Avoidance

The problem occurs when making a left-hand turn. I'm in the left-hand turn lane waiting for oncoming traffic to clear. When it is clear, I proceed with my left-hand turn. After a short distance, the Forward Collision Warning indicator flashes, the brakes are applied very hard, and the car stalls. I am often left in the oncoming…

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The problem occurs when making a left-hand turn. I'm in the left-hand turn lane waiting for oncoming traffic to clear. When it is clear, I proceed with my left-hand turn. After a short distance, the Forward Collision Warning indicator flashes, the brakes are applied very hard, and the car stalls. I am often left in the oncoming lane, with a stalled car. I have to put it in park, start it then put it into drive to move forward again. This takes a bit of time. This is 1) very startling, 2) makes it likely for me to be rear-ended, and 3) my car can easily be hit head-on by a car in the oncoming lane. I luckily have not been in an accident yet. This has occurred at least 5 times, with one additional time, the indicator and brakes being applied but the car did not stall. The dealer has been notified twice about this problem, and says there is no known solution they know about. This is a very serious problem. In all instances, there are NO cars in sight in the oncoming lanes. These are all false alarms. The fact that there has not been a read-end collision yet is very surprising.

NHTSA ODI #11425041

20,000 miles · May 10, 2021
Visibility/wiper

MY 2019 AUDI Q7 HAS NOW GONE THROUGH 4 WINSHIELDS IN 2 YEARS. I DRIVE AN EXPRESSWAY TO WORK AND HAVE NEVER HAD A CRACK ON ANY CAR BEFORE. I HAVE READ INTO THIS AND OTHER AUDI Q7 OWNERS ARE COMPLAINING OF THE SAME PROBLEM. THE WINDSHIELD IS NEARLY $2000 TO REPLACE. I HAVE APPEALED TO AUDI, THEY DENY A PROBLEM. PEOPLE CAN'T JUST K…

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MY 2019 AUDI Q7 HAS NOW GONE THROUGH 4 WINSHIELDS IN 2 YEARS. I DRIVE AN EXPRESSWAY TO WORK AND HAVE NEVER HAD A CRACK ON ANY CAR BEFORE. I HAVE READ INTO THIS AND OTHER AUDI Q7 OWNERS ARE COMPLAINING OF THE SAME PROBLEM. THE WINDSHIELD IS NEARLY $2000 TO REPLACE. I HAVE APPEALED TO AUDI, THEY DENY A PROBLEM. PEOPLE CAN'T JUST KEEP PAYING FOR THESE BRITTLE WINDSCREENS ON CARS. EVERY TIME SOMETHING TOUCHES THE SCREEN, IT CRACKS OR CHIPS. I HAVE INCLUDED A PDF OF CLAIMS, EMAILS AND PHOTOS OF SOME OF THE OVER 20 CRACKS I HAVE HAD.

NHTSA ODI #11416022

16,715 miles · Mar 30, 2021
Electrical SystemEngineService Brakes

WHILE OVERTAKING ANOTHER CAR ON A 2 LANE ROAD UNDER HIGH ACCELERATION (90 MPH) IT APPEARED THAT ALL ELECTRONIC SYSTEMS IN THE CAR FAILED. THE DISPLAY SHOWED SEVERAL SYSTEMS FAILING AFTER ANOTHER AND BEEPING INDICATORS WERE HEARD. THE POWER BREAKING FAILED, ONLY NON-POWER ASSISTED BREAKING, POWER STEERING FAILED AND THE ENGINE ST…

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WHILE OVERTAKING ANOTHER CAR ON A 2 LANE ROAD UNDER HIGH ACCELERATION (90 MPH) IT APPEARED THAT ALL ELECTRONIC SYSTEMS IN THE CAR FAILED. THE DISPLAY SHOWED SEVERAL SYSTEMS FAILING AFTER ANOTHER AND BEEPING INDICATORS WERE HEARD. THE POWER BREAKING FAILED, ONLY NON-POWER ASSISTED BREAKING, POWER STEERING FAILED AND THE ENGINE STALLED DURING THE TIME WHILE OVERTAKING ANOTHER CAR. I COULD STILL OVERTAKE THE OTHER VEHICLE AND WAS ABLE STOP THE CAR ON THE SIDE OF THE ROAD. WHEN PARKING I SHUT OFF THE IGNITION, STARTED AND WAS ABLE TO CONTINUE. THE SAME ISSUE HAPPENED LATER ON THAT DAY. THEN AFTER THAT EVENT THE SOS MALFUCTION WARNING CAME ON AS WELL AS THE ENGINE ORANGE LED (SEE PICTURE). THIS HAD NO DIRECT EFFECT ON DRIVING AND THIS WARNING STAYED ON FOR ABOUT A WEEK. SUDDENLY THAT WARNING DISAPPEARED.

NHTSA ODI #11405652

Mileage unknown · Mar 30, 2021
Wheels

BOTH FRONT TIRES AT 19,600 MILES HAVE TREAD PEALING OFF THE TIRE. THIS IS OCCURRING ACROSS THE WHOLE TREAD OF THE FRONT TIRES .FROM THE INSIDE TO THE OUTSIDE OF BOTH TIRES.THE REAR TIRES LOOK LIKE NEW. THE FRONT TIRES TREAD DEPTH INDICATERS SHOW THE TIRE TO BE EVENLY WORN ACROSS EACH FRONT TIRE. AUDI SAID THERE WAS A TSB CONCER…

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BOTH FRONT TIRES AT 19,600 MILES HAVE TREAD PEALING OFF THE TIRE. THIS IS OCCURRING ACROSS THE WHOLE TREAD OF THE FRONT TIRES .FROM THE INSIDE TO THE OUTSIDE OF BOTH TIRES.THE REAR TIRES LOOK LIKE NEW. THE FRONT TIRES TREAD DEPTH INDICATERS SHOW THE TIRE TO BE EVENLY WORN ACROSS EACH FRONT TIRE. AUDI SAID THERE WAS A TSB CONCERNING THE TIRE WEAR OF THE FRONT TIRES AND I WOULD HAVE TO PAY FOR NEW REPLACEMENT TIRES AND ALIGNMENT.THERE WERE SOME SHEETS OF RUBBER SLOUGHING OFF THE TIRES AS THOUGH THEY BEING TORN FROM THE TIRES

NHTSA ODI #11405506

28,000 miles · Mar 8, 2021
Forward Collision Avoidance

FORWARD COLLISION ENGAGED ON A HIGHWAY WITH NO OTHER VEHICLES OR OBSTACLES NEAR. BRAKES SLAMMED ON, AND VEHICLE CAME TO A COMPLETE STOP IN THE ROADWAY.

NHTSA ODI #11399700

24,000 miles · Jan 23, 2021
Electrical SystemEquipment Adaptive/mobilityForward Collision AvoidanceCrash

FAULTY RADAR SENSORS AND AUTOMATIC EMERGENCY BREAKING SYSTEM ISSUES TRANSMISSION PROBLEMS (E.G. HESITATION ON ACCELERATION, FAILURE TO ACCELERATE, JERKING, SHUDDERING, REVVING, SURGING, SLIPPING, ETC.) ENGINE PROBLEMS (E.G. LEAKS, ILLUMINATION OF THE CHECK ENGINE LIGHT, WHINING NOISE FROM THE ENGINE AREA, LOSS OF POW…

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FAULTY RADAR SENSORS AND AUTOMATIC EMERGENCY BREAKING SYSTEM ISSUES TRANSMISSION PROBLEMS (E.G. HESITATION ON ACCELERATION, FAILURE TO ACCELERATE, JERKING, SHUDDERING, REVVING, SURGING, SLIPPING, ETC.) ENGINE PROBLEMS (E.G. LEAKS, ILLUMINATION OF THE CHECK ENGINE LIGHT, WHINING NOISE FROM THE ENGINE AREA, LOSS OF POWER, STALLING, ROUGH RUNNING, ETC.) ELECTRICAL PROBLEMS (E.G. FAILURE TO START, DOOR LOCKS MALFUNCTION, ILLUMINATION OF THE AIRBAG WARNING LIGHT, STEERING SYSTEM MALFUNCTIONS, BLUETOOTH, SCREEN MALFUNCTION ETC.) SUSPENSION PROBLEMS EXCESSIVE OIL CONSUMPTION STEERING SYSTEM PROBLEMS

NHTSA ODI #11389512

13,500 miles · Oct 12, 2020
SteeringCrash

MY SON DRIVING AT LOW SPEED COULD NOT MAINTAIN CONTROL OF THE VEHICLE TO AVOID HITTING THE GUARD RAIL COMING OFF A HIGHWAY. IT WAS LIKE HE HYDROPLANED WITHOUT A PUDDLE IN EXISTENCE.

NHTSA ODI #11363852

Mileage unknown · Oct 12, 2020
SteeringCrash

WHILE TURNING ONTO AN EXIT RAMP FROM THE HIGHWAY AT A LOW SPEED, MY SON SAID THE STEERING WHEEL SUDDENLY LOCKED UP (IT STIFFENED TO THE POINT OF NO MOVEMENT) AND HE COULDN'T TURN THE WHEEL AND CRASHED INTO A GUARD RAIL.*DT CONSUMER WOULD LIKE TO DISREGARD THE REPORT.*JB

NHTSA ODI #11363850

Official recalls

4

20V658000 · Structure:body:roof And Pillars

Oct 27, 2020

Volkswagen Group of America, Inc. (Audi) is recalling certain 2018-2020 Audi Q7 vehicles. The padding on the vehicle's C-pillar may not absorb enough impact in the event of a crash.

Consequence & remedy

Consequence: In the event of a crash, an unbelted occupant's head may impact the vehicle's C-pillar padding, increasing the risk of injury.

Remedy: Audi will notify owners, and dealers will replace the deformation element on the C-pillars, free of charge. The recall began November 17, 2020. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 70H8.

20V149000 · Steering

Mar 16, 2020

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019 Audi Q8 and 2017-2019 Audi Q7 vehicles. The bolt connecting the steering shaft to the steering gear may loosen, possibly resulting in a loss of steering control.

Consequence & remedy

Consequence: A sudden loss of loss of steering control may increase the risk of a crash.

Remedy: Volkswagen will notify owners, and Audi dealers will inspect and, if necessary, replace the steering shaft bolt, as necessary, free of charge. The recall began March 31, 2020. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 36A1.

20V093000 · Air Bags:side/window

Feb 19, 2020

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019 Audi Q7 vehicles. In the event of a crash, the side curtain air bags may not properly inflate.

Consequence & remedy

Consequence: An air bag that does not properly inflate in the event of a crash can increase the risk of injury.

Remedy: Volkswagen will notify owners, and dealers will replace the side curtain air bags, free of charge. The recall began March 19, 2020. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 69AJ.

19V114000 · Suspension:front:shock Absorber

Feb 20, 2019

Volkswagen Group of America, Inc. (Audi) is recalling certain 2019 Q7, Q8, S5 Cabriolet, and S5 Sportback vehicles. The front shock absorber forks may develop cracks allowing the shock absorbers to loosen.

Consequence & remedy

Consequence: Loose shock absorbers may impair vehicle steering, increasing the risk of crash.

Remedy: Audi has notified owners, and dealers will replace the shock absorber forks, free of charge. The recall began March 18, 2019. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 40O4.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

0

No exact-year investigations in this snapshot.