← New search

2019 Audi Q7

Owner reports · Recalls · Investigations

Similar to other model years

Owner complaints for the 2019 Audi Q7 do not stand out strongly from the model-year median of 29.

About this comparison →

When problems were reported

Mileage at the reported incident

Limited mileage data: 18 of 61 reports include usable mileage. There isn’t enough coverage to show a useful chart.

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Steering. Review the 10 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Suspension. Review the 10 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electrical System. Review the 9 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

5 crash reports0 fire reports0 injury reports

Unknown Or Other complaints

5 reports
Clear category filter
Mileage unknown · Apr 29, 2025
Unknown Or Other

As always, my wife put her purse with the key in the purse in the front seat of the car while she was putting our (3) old grandchild in the care seat. as soon as my wife closed the back door all the doors locked, possibly our granddaughter hit the lock with her foot. The back doors only have a lock feature but not an unlock fe…

Read full complaint

As always, my wife put her purse with the key in the purse in the front seat of the car while she was putting our (3) old grandchild in the care seat. as soon as my wife closed the back door all the doors locked, possibly our granddaughter hit the lock with her foot. The back doors only have a lock feature but not an unlock feature. My wife had to call the fire department to get the doors open. We live in Florida, if this was summer, there could have been a health risk to our grandchild. (1) why with the keys in the car would it lock (2) why isn't there a way to unlock the doors from the back seat? I went on line and it looks like others have had this same issue.

NHTSA ODI #11657508

Mileage unknown · Jan 10, 2025
Unknown Or Other

When the vehicle is connected to a cell phone and reliant on Apple CarPlay for navigation support, the screen will freeze numerous times while in transit. This causes the driver to lose situational awareness. The natural impulse for most drivers is to try to remedy the issue while moving. Once the device is disconnected the appl…

Read full complaint

When the vehicle is connected to a cell phone and reliant on Apple CarPlay for navigation support, the screen will freeze numerous times while in transit. This causes the driver to lose situational awareness. The natural impulse for most drivers is to try to remedy the issue while moving. Once the device is disconnected the application resets and loses the destination. This can happen while driving on a highway at a high rate of speed.

NHTSA ODI #11635338

Mileage unknown · Aug 12, 2023
Unknown Or Other

Backup camera malfunctions, often turns blank or fails to activate

NHTSA ODI #11538169

Mileage unknown · Jun 21, 2022
Unknown Or Other

The Sun Roof exploded with no signs on anything hitting it. I just exploded AS i was driving in the open. Seems like defective glass..

NHTSA ODI #11470243

2,500 miles · Mar 16, 2020
Unknown Or Other

MOONROOF EXPLODED WHILE DRIVING 55 TO 60 MPH ON A STRAIGHT HIGHWAY. THERE WERE NO CARS, TRUCKS ON THE ROAD AHEAD OF ME. THE STRETCH OF HIGHWAY WAS ELEVATED WITH NOTHING BUT MARSHLAND ON BOTH SIDES. NO CIVILIZATION, STORES, HUMANS ETC. THERE WAS A LOUD POP SOUND LIKE A PLASTIC BOTTLE HAD POPPED, THEN MY EARS POPPED AND ABOUT ON…

Read full complaint

MOONROOF EXPLODED WHILE DRIVING 55 TO 60 MPH ON A STRAIGHT HIGHWAY. THERE WERE NO CARS, TRUCKS ON THE ROAD AHEAD OF ME. THE STRETCH OF HIGHWAY WAS ELEVATED WITH NOTHING BUT MARSHLAND ON BOTH SIDES. NO CIVILIZATION, STORES, HUMANS ETC. THERE WAS A LOUD POP SOUND LIKE A PLASTIC BOTTLE HAD POPPED, THEN MY EARS POPPED AND ABOUT ONE OR TWO MINUTES LATER AN EXPLOSION AND SHOWER OF GLASS ON MYSELF AND MY PASSENGER.

NHTSA ODI #11318251

Official recalls

4

20V658000 · Structure:body:roof And Pillars

Oct 27, 2020

Volkswagen Group of America, Inc. (Audi) is recalling certain 2018-2020 Audi Q7 vehicles. The padding on the vehicle's C-pillar may not absorb enough impact in the event of a crash.

Consequence & remedy

Consequence: In the event of a crash, an unbelted occupant's head may impact the vehicle's C-pillar padding, increasing the risk of injury.

Remedy: Audi will notify owners, and dealers will replace the deformation element on the C-pillars, free of charge. The recall began November 17, 2020. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 70H8.

20V149000 · Steering

Mar 16, 2020

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019 Audi Q8 and 2017-2019 Audi Q7 vehicles. The bolt connecting the steering shaft to the steering gear may loosen, possibly resulting in a loss of steering control.

Consequence & remedy

Consequence: A sudden loss of loss of steering control may increase the risk of a crash.

Remedy: Volkswagen will notify owners, and Audi dealers will inspect and, if necessary, replace the steering shaft bolt, as necessary, free of charge. The recall began March 31, 2020. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 36A1.

20V093000 · Air Bags:side/window

Feb 19, 2020

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019 Audi Q7 vehicles. In the event of a crash, the side curtain air bags may not properly inflate.

Consequence & remedy

Consequence: An air bag that does not properly inflate in the event of a crash can increase the risk of injury.

Remedy: Volkswagen will notify owners, and dealers will replace the side curtain air bags, free of charge. The recall began March 19, 2020. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 69AJ.

19V114000 · Suspension:front:shock Absorber

Feb 20, 2019

Volkswagen Group of America, Inc. (Audi) is recalling certain 2019 Q7, Q8, S5 Cabriolet, and S5 Sportback vehicles. The front shock absorber forks may develop cracks allowing the shock absorbers to loosen.

Consequence & remedy

Consequence: Loose shock absorbers may impair vehicle steering, increasing the risk of crash.

Remedy: Audi has notified owners, and dealers will replace the shock absorber forks, free of charge. The recall began March 18, 2019. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 40O4.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

0

No exact-year investigations in this snapshot.