Exterior Lighting. Review the 133 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Engine. Review the 60 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Electrical System. Review the 53 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

7 crash reports3 fire reports7 injury reports

What owners actually said

319 reports

22,400 miles · Nov 21, 2018

Service BrakesWheels

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BOUGHT VEHICLE FROM DEALER WITH 22K MILES, AS A PREVIOUS TWO YEAR LEASE VEHICLE. AFTER OWNING IT FOR FOUR DAYS, NOTICED LOUD SCREECH IN BRAKES WHEN BACKING UP AND APPLYING BRAKES FIRST TIME IN THE DAY. TOOK TO LOCAL SHOP, AND THEY FOUND BRAKES TO BE OK, AND THAT THERE IS A BULLETIN ON THIS WITH NO FIX AT THIS TIME. BUT WHAT THEY DID FIND IS VERY UNEVEN WEAR ON MY FRONT TIRE, WHICH WE WOULD NOT HAVE NOTICED. THEY SAID THERE WAS A BULLETIN ON THIS AT THE 14K MILEAGE MARK FOR TIRE REPLACEMENT ON THE GOODYEAR EAGLES. WE WERE FORTUNATE THAT THE DEALER WE PURCHASED FROM AGREED TO REPLACE ALL FOUR TIRES FOR US WITH CONTINENTALS. NO HASSLES AT ALL. COULD HAVE MISSED THE NOTICE SINCE IT WAS A LEASE VEHICLE. BUT I WONDER HOW LONG WE WOULD HAVE GONE WITHOUT KNOWING THIS??? IF IT WASN'T FOR GETTING THE BRAKES CHECKED, WE WOULDN'T HAVE KNOWN. WAITING NOW FOR A FIX ON THE BRAKE NOISE. KIND OF EMBARRASSING WHEN DRIVING AN EXPENSIVE VEHICLE.

NHTSA ODI #11153088

5,000 miles · Nov 15, 2018

Electrical SystemFuel/propulsion SystemUnknown Or Other

OUR Q7 IS LESS THAN A YEAR OLD. I SMELL GAS WHEN I PARK THE CAR EVEN AFTER A SHORT DRIVE OF ABOUT 3 MILES. THE IDI SERVICE HAD SAID THAT THIS WAS RELATED TO VACUUM PUMP AND FIXED IT LAST WEEK. I STILL SMELL GAS AND I AM CONCERNED WITH SAFETY. I SAW PREVIOUS MODELS HAVE BEEN RECALLED DUE TO POTENTIAL FIRE DUE TO GAS LEAK AND I AM…

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NHTSA ODI #11151643

15,000 miles · Oct 7, 2018

Engine

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THE VEHICLES AUTO OFF FEATURE ACTIVATES BEFORE THE VEHICLE IS COMPLETELY STOPPED. WHEN ATTEMPTING TO ACCELERATE AFTER 'ALMOST' STOPPING, SAY AT AN UNPROTECTED LEFT TURN WHERE YOU'RE INCHING OUT, IT DOESN'T GO. THE ENGINE WILL BE SHUTTING DOWN AS YOU PRESS THE ACCELERATOR. IT TAKES 2-3 SECONDS FOR THE ENGINE TO START, AND YOU ARE NOW PRIMED FOR T-BONING, WHICH HAS HAPPENED ON NUMNEROUS OCCASSIONS. IT ALSO HAPPENS AT 4-WAY STOPS. OTHERS WILL HONK AT ME TO GO, AND IT WON'T. THE DEALER SAID TO PUT IT IN SPORT OR DISABLE TO FEATURE EACH TIME THE VEHICLE IS STARTED. I SHOULDN'T HAVE TO REMEMBER TO TURN OFF A FEATURE EVERY TIME. THE SAME FEATURE WORKS FLAWLESSLY IN THE A4 I OWN.

NHTSA ODI #11138859

34,000 miles · Sep 1, 2018

Vehicle Speed Control

I WAS ACCELERATING TO ENTER ONTO INTERSTATE I-30 AT 9:00AM ON A NICE SUNNY DAY, THERE WERE NO OTHER VEHICLES WITHIN 200' OF MY VEHICLE AND THE "PRE-SENSE" SYSTEM CAUSED THE BRAKES TO AUTOMATICALLY SLAM ON (TWICE) TO STOP THE CAR. OUT OF THE CORNER OF MY EYE I SAW A PIECE OF PAPER FLOATING ACROSS THE FRONT OF MY CAR AND WONDERED…

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NHTSA ODI #11123936

Mileage unknown · Jul 10, 2018

Steering

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THE EARLY PRODUCTION OF MODEL YEAR 2017 AUDI Q7 HAS SIGNIFICANT STEERING NOISES, SAME AS 2015 MODEL YEAR Q5 (EXISTING RECALL)'S STEERING NOISE. THE LOUD CLICKING NOISE ALWAYS COME AT LOW SPEED, FOR EXAMPLE, WHEN YOU TRY TO GET INTO A PARKING SPOT. ANOTHER BUZZING NOISE ALSO OCCUR DURING ANY TURNS. AUDI DEALER PROMISED TO REPLACE STEERING SHAFT BUT IT'S BEEN A YEAR AFTER THAT PROMISE AND WE STILL CANNOT GET THE REPAIR DONE. AUDI KEPT TELLING US THAT THE PART IS NOT AVAILABLE.

NHTSA ODI #11110586

Mileage unknown · Jun 14, 2018

Engine And Engine Cooling

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TL* THE CONTACT OWNS A 2017 AUDI Q7. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 18V229000 (ENGINE & ENGINE COOLING) AND STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO REPAIR THE VEHICLE. THE DEALER (AUDI CORAL SPRINGS, 5555 SR 7 CORAL SPRINGS, FLORIDA 33067) CONFIRMED THAT PARTS WERE NOT AVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ODI #11101807

14,000 miles · Feb 18, 2018

Wheels

GOOD YEAR EAGLE SPORT RUN FLAT TIRES LOSING CHUNKS OF TREAD ON OUTER RIBS, BOTH FRONT TIRES 13840 MILES

NHTSA ODI #11073474

13,000 miles · Feb 3, 2018

Wheels

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WE PURCHASED OUR Q7 FEB OF 2017. IT WAS A CPO WITH 10K MILES. PART OF THE DEAL WAS THEY HAD TO CHANGE HE TIRES. THE FRONT TIRES LOOKED LIKE THEY WERE CHEWED UP OR TEARING UP. THEY CHANGED THE TIRES. THEN ABOUT 2K MILES LATER IT STARTED DOING THE SAME THING ON THE NEW TIRES. SAME CHEWED OR TEARING UP LOOK. WE TOOK IT TO AUDI. WE HAD THE GOODYEAR EAGLE SPORT ALL SEASON TIRES. THEY CHANGED THE TIRES AGAIN. THEN SAME ISSUE AGAIN ABOUT 1500K MILES. SO FINALLY THE GM PLACED NEW SET OF PIRELLI TIRES ON ALL 4 TIRES. NOW IT'S ONLY ABOUT 1500K MILES STILL DOING THE SAME ON THE NEW SETS OF TIRES. AUDI CLAIMS THAT THERE'S NO ISSUES AND BLAMES ITS THE ROAD THAT WE DRIVE. WE'VE NEVER TAKEN IT OFF ROADING OR ANY DIRT ROADS. ONLY REGULAR STREET ROADS. A FRIEND OF OURS THAT WORKS A LOCAL TIRE SHOP AND HE SAYS IT'S AN ALIGNMENT ISSUE. I'M NOT SURE IF AUDI HAVE LOOKED AT THEIR SPECS ON THE ALIGNMENT AND MAYBE OFF ON THE NUMBERS. WE ALSO FILED A COMPLAINT WITH AUDI DIRECTLY BUT THEY SAID THEY CAN'T DO ANYTHING FOR US. WE ALSO FOUND OUT THERE'S ALREADY A BULLETIN GOING ON ABOUT THE ISSUE WITH THE TIRES THROUGH AUDI. BUT STILL NO RECALLS.

NHTSA ODI #11066805

3,300 miles · Dec 30, 2017

Visibility/wiper

TWO LARGE WINDSHIELD CHIPPING IN LESS THAN 3500 MILES. VERY BIZARRE CONSIDERING THE COST OF THE CAR. I OWN ANOTHER VEHICLE, SIMILAR SIZE (VW TOUAREG 2012). IT WAS HIT MANY TIMES AND THERE ARE BARELY ANY MARKS LEFT ON THE WINDSHIELD. IS ACOUSTIC WINDSHIELD (WHICH MY CAR IS EQUIPPED WITH) LESS RESISTANT TO CRACKS AND BREAKS?

NHTSA ODI #11057683

25 miles · Dec 29, 2017

Service Brakes

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I PURCHASED THIS VEHICLE BRAND NEW WITH ONLY 8 MILES. EVER SINCE I TOOK POSESSION OF THE VEHICLE, THE BRAKES HAVE BEEN MAKING NOISE WHEN APPLYING THE BRAKES, GOING FORWARD OR REVERSE NO MATTER HOW FAST OR SLOW I GO. HAVE BEEN TAKING THE VEHICLE TO THE DEALER FEW TIMES ALREADY FOR THE SAME ISSUE AND ALL THEY ARE TELLING ME IS THAT AUDI IS AWARE OF THE ISSUE AND THEY WILL CONTACT ME AS SOON AS THEY HAVE A SOLUTION FOR IT. DEALER REFUSES TO REPLACE THE BRAKE PADS OR THE ROTORS. ITS BEEN A YEAR SINCE THIS ISSUE NOTHING HAS BEEN DONE.

NHTSA ODI #11057413

Official recalls

20V149000 · Steering

Mar 16, 2020

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019 Audi Q8 and 2017-2019 Audi Q7 vehicles. The bolt connecting the steering shaft to the steering gear may loosen, possibly resulting in a loss of steering control.

Consequence & remedy

Consequence: A sudden loss of loss of steering control may increase the risk of a crash.

Remedy: Volkswagen will notify owners, and Audi dealers will inspect and, if necessary, replace the steering shaft bolt, as necessary, free of charge. The recall began March 31, 2020. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 36A1.

19V035000 · Fuel System, Gasoline:fuel Injection System:fuel Rail

Jan 16, 2019

Volkswagen Group of America, Inc. (Audi) is recalling certain 2016-2018 Q7, A6 and A7 vehicles, and 2015-2018 Audi A8 vehicles. The left and right fuel rails may leak fuel.

Consequence & remedy

Consequence: A fuel leak in the presence of an ignition source can increase risk of a fire.

Remedy: Audi has notified owners, and dealers will replace the left and right fuel rail, free of charge. The recall began February 28, 2019. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 24DP.

16V955000 · Air Bags:frontal:driver Side:inflator Module; Air Bags:frontal:passenger Side:inflator Module; Air Bags:side/window; Seat Belts:pretensioner

Dec 29, 2016

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2017 Audi A7, A4, A6, Volkswagen Golf and Tiguan vehicles and 2016 Volkswagen e-Golf vehicles for driver frontal air bags, passenger frontal air bags or head air bags that may not deploy properly. Additionally, certain 2017 Audi Q7, A4 Sedan, A4 Allroad, and 2018 Audi Q5 vehicles are being recalled because the seat belt pretensioners may not activate properly.

Consequence & remedy

Consequence: In the event of a crash, if the air bags and/or the seat belt pretensioners do not inflate or function properly, the vehicle occupants have an increased risk of injury.

Remedy: Volkswagen and Audi will notify owners, and dealers will replace the affected air bags and seat belt pretensioners, free of charge. The recall began April 2017. Owners may contact Volkswagen customer service at 1-800-893-5298 or Audi customer service at 1-800-253-2834.

Additional source detail variants (4)

Seat Belts:pretensioner

Consequence: In the event of a crash, if the air bags and/or the seat belt pretensioners do not inflate or function properly, the vehicle occupants have an increased risk of injury.

Remedy: Volkswagen and Audi will notify owners, and dealers will replace the affected air bags and seat belt pretensioners, free of charge. The recall began April 2017. Owners may contact Volkswagen customer service at 1-800-893-5298 or Audi customer service at 1-800-253-2834.

Air Bags:frontal:passenger Side:inflator Module

Consequence: In the event of a crash, if the air bags and/or the seat belt pretensioners do not inflate or function properly, the vehicle occupants have an increased risk of injury.

Air Bags:side/window

Consequence: In the event of a crash, if the air bags and/or the seat belt pretensioners do not inflate or function properly, the vehicle occupants have an increased risk of injury.

Air Bags:frontal:driver Side:inflator Module

Consequence: In the event of a crash, if the air bags and/or the seat belt pretensioners do not inflate or function properly, the vehicle occupants have an increased risk of injury.

16V648000 · Steering:electric Power Assist System

Sep 8, 2016

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2017 Audi Q7 vehicles manufactured November 11, 2015, to November 23, 2015. In the affected vehicles, the electric power steering assist control unit may short circuit resulting in a loss of power steering assist.

Consequence & remedy

Consequence: With a loss of power steering assist, extra steering effort will be required, especially at lower speeds, increasing the risk of a crash.

Remedy: Audi will notify owners, and dealers will replace the steering rack, free of charge. The recall began November 2016. Owners may contact Audi customer service at 1-800-822-2834. Volkswagen's number for this recall is 48M5.

16V641000 · Seats:mid/rear Assembly

Sep 6, 2016

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2017 Audi Q7 vehicles manufactured August 30, 2015, to July 10, 2016. In the affected vehicles, the third row seat back may move forward under load, such as in a frontal collision. As such, the vehicles do not conform to Federal Motor Vehicle Safety Standard (FMVSS) number 207, "Seating Systems."

Consequence & remedy

Consequence: If the third row seat does not remain in its adjusted position, there may be an increased risk of injury to an occupant in the event of a crash.

Remedy: Audi will notify owners, and dealers will install an additional support bracket to the seat, free of charge. The recall is expected to begin in November 2016. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 72F8.

16V642000 · Electrical System:software; Exterior Lighting

Sep 6, 2016

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2016 TT roadster, A3 cabriolet, A3 sedan and A3 e-tron, 2016-2017 TT coupe, 2017 A4 sedan and Q7 and 2015-2017 Q3 vehicles. The affected vehicles may have been programmed with new software that inadvertently makes the side marker lights inoperative in conjunction with the parking lights or the headlights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."

Consequence & remedy

Consequence: If the side marker lights do not illuminate, the vehicle may be less visible at night, increasing the risk of a crash.

Remedy: Audi will notify owners, and dealers will upload revised software to correct the issue, free of charge. This recall began November 2016. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 97CB.

Additional source detail variants (2)

Exterior Lighting

Consequence: If the side marker lights do not illuminate, the vehicle may be less visible at night, increasing the risk of a crash.

Remedy: Audi will notify owners, and dealers will upload revised software to correct the issue, free of charge. This recall began November 2016. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 97CB.

Electrical System:software

Consequence: If the side marker lights do not illuminate, the vehicle may be less visible at night, increasing the risk of a crash.

16V519000 · Air Bags:frontal:sensor/control MODULE-INACTIVE

Jul 8, 2016

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017 Audi Q7 vehicles manufactured August 30, 2015, to May 8, 2016. Due to a software issue within the air bag control module, the frontal air bags may deploy with more force than required in certain crashes. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."

Consequence & remedy

Consequence: Air bags that deploy with excessive force may increase the risk of injury.

Remedy: Volkswagen will notify owners, and dealers will update the air bag control module software, free of charge. The recall began September 2016. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 69O3.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

No exact-year investigations in this snapshot.