← New search

2025 Audi Q5

Owner reports · Recalls · Investigations

Limited comparison data

There is not enough comparable history to draw a useful model-year comparison.

About this comparison →

How this year compares

Owner complaints by model year

Other model years Selected year
Compare all Q5 years →

Counts vary with age, sales and reporting. They are not failure rates.

What owners reported most

All reported categories

Tap a category to read its complaints. One report may name several components.

When problems were reported

Mileage at the reported incident

Limited mileage data: 2 of 42 reports include usable mileage. There isn’t enough coverage to show a useful chart.

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Forward Collision Avoidance. Review the 23 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electrical System. Review the 19 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Service Brakes. Review the 10 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

2 crash reports0 fire reports1 injury reports

Service Brakes complaints

10 reports
Clear category filter
Mileage unknown · Sep 12, 2026
Electrical SystemForward Collision AvoidanceService Brakes

Brake Electronics Control Unit Failure (DTC U041800): Logged active diagnostic code U041800 (implausible signal in address 812C). Dealership records confirm no permanent remedy exists, with software patches delayed into Q3 2026, leaving active braking and electronic system faults unaddressed. Electrical Grid Collapse & Parasiti…

Read full complaint

Brake Electronics Control Unit Failure (DTC U041800): Logged active diagnostic code U041800 (implausible signal in address 812C). Dealership records confirm no permanent remedy exists, with software patches delayed into Q3 2026, leaving active braking and electronic system faults unaddressed. Electrical Grid Collapse & Parasitic Battery Drain: Vehicle experienced exterior lights activating independently during sleep mode and cyclical 300mA to 2.0A parasitic draws. Required warranty replacement of the Central Electrical Control Module (J519), Low Voltage Power Distributor Module (J1282), and primary 12V battery (RO #AUCS214055). Powertrain & Transmission Engagement Failures: Experienced Check Engine Light cycling and a total failure to engage "Park" for 20 minutes. Scanned hard factory codes P187C00 (gear actuator 3 failure), P086900, and P270800, requiring ten consecutive distance sensor calibrations. Adaptive Cruise Control & Restraints Malfunctions: ACC fails to engage due to false occupant-detection logic errors, triggering phantom rear-seat belt warnings while driving solo and throwing error messages that compromise restraint safety architecture. Liftgate Architectural Failures: Rear trunk lid fails to open or latch fully due to software conflicts with the mobile key platform, causing the control unit to lose its calibrated position.

NHTSA ODI #11763773

Mileage unknown · Aug 27, 2026
Air BagsService BrakesUnknown Or OtherCrash

Mileage at time of incident: Approximately 4,000 miles Date of incident: XXX Location: [XXX] Incident description: My vehicle was in neutral while going through an automatic car wash, as instructed. When the exit signal indicated it was clear to proceed, with my foot on the brake, I shifted into drive. The vehicle accelerated on…

Read full complaint

Mileage at time of incident: Approximately 4,000 miles Date of incident: XXX Location: [XXX] Incident description: My vehicle was in neutral while going through an automatic car wash, as instructed. When the exit signal indicated it was clear to proceed, with my foot on the brake, I shifted into drive. The vehicle accelerated on its own, without corresponding accelerator pedal input, and struck the building adjacent to the car wash. The vehicle did not exit the building on its own, so I shifted into reverse. The vehicle again accelerated on its own and struck a structural beam. I applied continuous pressure to the brake pedal throughout the incident. The vehicle did not respond immediately, but the brakes eventually engaged and brought the vehicle to a stop. The vehicle's rear obstacle-detection and automatic braking sensors, which normally engage under similar low-speed reversing conditions, did not activate at any point during this incident. The airbags also did not deploy after the vehicle struck the building. Video footage of the incident shows the vehicle moving at low speed with no visible braking response until the vehicle came to a stop. Police and fire department personnel responded to the scene. No injuries were reported. Property damage occurred to a vinyl fence, an adjacent building, and an interior wall of a business inside that building. I requested that the vehicle's Event Data Recorder (EDR) be reviewed by the dealership/manufacturer prior to any repairs, to determine throttle position, brake switch status, and sensor activity at the time of the incident. As of this report, Audi sent an engineer to inspect the vehicle on XXX and has since provided me with a rental car. I am still awaiting the results of that inspection. Components involved: Engine/motor, electronic throttle control, service brakes, parking assist/sensors, forward collision/automatic braking system I am filing this report because I was genuinely afraid for my safety INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (

NHTSA ODI #11760006

Mileage unknown · Jul 31, 2026
Electrical SystemForward Collision AvoidanceService Brakes

On XXX at approximately 5:00 PM, my 2025 Audi Q5 (VIN: [XXX]) initiated an unprovoked forward collision warning and emergency braking intervention while I was traveling at approximately 57–58 mph on [XXX]. Road conditions were clear and dry. Weather was sunny. Adaptive Cruise Control was not activated. I was the sole occupant o…

Read full complaint

On XXX at approximately 5:00 PM, my 2025 Audi Q5 (VIN: [XXX]) initiated an unprovoked forward collision warning and emergency braking intervention while I was traveling at approximately 57–58 mph on [XXX]. Road conditions were clear and dry. Weather was sunny. Adaptive Cruise Control was not activated. I was the sole occupant of the vehicle. A vehicle was making a lawful turn onto the roadway from a T-intersection. There was substantial distance between my vehicle and the turning vehicle. No collision risk existed and no evasive action was required. Despite this, the vehicle's forward collision system overrode my control and initiated emergency braking without cause. As a result of the sudden braking and the force of the seatbelt restraint during the event, I sustained abdominal pain and lower back pain that began immediately following the incident and persisted thereafter. This incident did not occur in isolation. Prior to this event, the vehicle had already exhibited a documented pattern of electronic and driver assistance system malfunctions, including intermittent check engine warnings, repeated false-positive driver assistance alerts, power liftgate malfunctions, sunroof malfunctions, and additional electronic irregularities. All of these concerns were reported to Audi Albany prior to the emergency braking event. Following a service visit, I was told nothing further could be done. The vehicle is currently at Audi Albany undergoing inspection at the request of Audi of America, including a review of the Event Data Recorder. I am filing this complaint to ensure the incident is part of the federal safety record. A driver assistance system that initiates emergency braking at highway speed without a valid hazard present, on a vehicle with a prior history of false-positive alerts, represents a safety defect that I believe warrants federal documentation and review. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI #11753919

Mileage unknown · Jul 30, 2026
Electrical SystemSeat BeltsService Brakes

•XXX: Purchased new 2025 Audi Q5. •XXX Dashboard displayed "Check Tire Pressure" warning for all tires. •XXX: Service at Audi Marin - Reported hatch malfunction, tire pressure concerns, and repeated rollback after brake release during service visit. •XXX: Vehicle displayed "P Not Possible. Risk of Rolling Away" warning. Vehicle …

Read full complaint

•XXX: Purchased new 2025 Audi Q5. •XXX Dashboard displayed "Check Tire Pressure" warning for all tires. •XXX: Service at Audi Marin - Reported hatch malfunction, tire pressure concerns, and repeated rollback after brake release during service visit. •XXX: Vehicle displayed "P Not Possible. Risk of Rolling Away" warning. Vehicle could not be placed into PARK, required roadside assistance (never showed after 2-hour wait), and could not be safely secured. •XXX: While stopped at a traffic light, both front seat belts tightened aggressively without warning. Passenger was a [XXX] child. •Late XXX: Collision avoidance/emergency braking warnings continued. Vehicle remained in use while awaiting loaner car availability. •XXX Oil service reminder displayed at approximately 5,000 miles. Electronic issues continue. Additional warning lights appeared. Despite multiple service visits, the vehicle continues to experience unresolved safety-related and electronic malfunctions. I have been without the vehicle since XXXdriving a loaner. Dealership reported there is a pending service solution that will be released in the 3rd quarter (maybe September). That is 2 months away - unacceptable- car is unsafe to drive. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI #11753760

Mileage unknown · Mar 17, 2026
Electrical SystemPower TrainService Brakes

Check engine light is on almost constantly on my car. It might turn off and stay that way for a couple of days, but always comes on again. Dealership had made two attempts to "fix" it by just clearing the faults. However, according to the service department the reason why check engine light came on was "faults for loss of commun…

Read full complaint

Check engine light is on almost constantly on my car. It might turn off and stay that way for a couple of days, but always comes on again. Dealership had made two attempts to "fix" it by just clearing the faults. However, according to the service department the reason why check engine light came on was "faults for loss of communication to powertrain electronics and brake electronics" which i think is a real safety concern. After my last trip to the dealership the check engine light came on after just two days of normal driving. There was also a situation when i was unable to shift to park with the risk of rolling along with some other error messages on the dash. I was unable to lock the vehicle because of that and of course there was a risk of it rolling.

NHTSA ODI #11725083

Mileage unknown · Dec 23, 2025
Electrical SystemEngineService Brakes

On December 22nd i got into the vehicle and a few errors popped up which consisted of “loose wheel warning malfunction” “brakes: limited functionality drive with causation” “active front assist and emergency assist unavailable”. I called the nearest dealer and was told it’s ok to drive it’s just a software glitch and if i don’t …

Read full complaint

On December 22nd i got into the vehicle and a few errors popped up which consisted of “loose wheel warning malfunction” “brakes: limited functionality drive with causation” “active front assist and emergency assist unavailable”. I called the nearest dealer and was told it’s ok to drive it’s just a software glitch and if i don’t feel comfortable driving i should take it to the dealer and come back tomorrow for a loaner since service was closed already. So i proceeded to drive home, about 10 minutes into the drive a warning for the coolant came up so i pulled off into a parking lot and as i went to park another warning came up saying coolant too high turn off vehicle and as i was approaching the parking spot the car started to overheat and smoke. This is a BRAND new car with BARELY 1000 miles on it.

NHTSA ODI #11706733

Mileage unknown · Dec 19, 2025
Forward Collision AvoidanceService BrakesCrash

I MOVED INTO A PARKING SPOT AND PUSHED THE BRAKES TO STOP BUT THE CAR ACCELERATED AND HIT A TREE. HOWEVER WHEN THE POLICE DROVE THE CAR OUT OF THE PARKING SPOT THE BRAKES WERE WORKING PROPERLY.

NHTSA ODI #11706201

Mileage unknown · Dec 11, 2025
Electrical SystemForward Collision AvoidanceService Brakes

This vehicle Misrecognizes intersections on two lane highways and causes the vehicle to unexpectedly slam on its brakes without warning in anticipation of an intersection that either does not exist or where my vehicle has the entire right way. this behavior has persisted since the date of purchase and has not been corrected at …

Read full complaint

This vehicle Misrecognizes intersections on two lane highways and causes the vehicle to unexpectedly slam on its brakes without warning in anticipation of an intersection that either does not exist or where my vehicle has the entire right way. this behavior has persisted since the date of purchase and has not been corrected at all. Audi has confirmed that the vehicle is operating as designed however, I have personally almost had two major traffic accidents when this system engaged in the process of overtaking a vehicle, slamming the brakes and almost causing a accident where he and I was rear ended. This is not a vehicle. I would let a child learn how to drive in.

NHTSA ODI #11704583

Mileage unknown · Nov 29, 2025
Electrical SystemService Brakes

Two weeks after purchase, experienced multiple, random driver assistance failures. After attempting to repair issue once unsuccessfully, The dealership was unable to provide a second service appointment for two and a half months. Was explained all 2025 Audis were having issues, so couldn’t get car in any sooner. Before that se…

Read full complaint

Two weeks after purchase, experienced multiple, random driver assistance failures. After attempting to repair issue once unsuccessfully, The dealership was unable to provide a second service appointment for two and a half months. Was explained all 2025 Audis were having issues, so couldn’t get car in any sooner. Before that second scheduled service appointment and while driving in traffic, the brakes failed.

NHTSA ODI #11701978

Mileage unknown · Jul 29, 2025
Forward Collision AvoidanceService BrakesInjury

While driving home from the dealership on Route 65 at approximately 45 MPH, the vehicle suddenly and forcefully applied the brakes without warning. My husband and I are experiencing symptoms of whiplash including back and neck pain. There were no vehicles, pedestrians, or obstacles nearby that would have triggered this response.…

Read full complaint

While driving home from the dealership on Route 65 at approximately 45 MPH, the vehicle suddenly and forcefully applied the brakes without warning. My husband and I are experiencing symptoms of whiplash including back and neck pain. There were no vehicles, pedestrians, or obstacles nearby that would have triggered this response. This was a scary experience, and I am concerned it could happen again in traffic or at higher speeds. This incident presents a serious safety hazard to me, my passengers, and others on the road. The auto was purchased one week ago. Had it in for service. According to the service summary, the Driver Assist System had a coding error, and a hard reset of the module was performed. Unfortunately, after the braking incident, upon arriving home and restarting the vehicle, the same error message “Initializing Active Front Assist” immediately reappeared. I drove the vehicle for an additional five minutes, and the message remained. This suggests the issue was not resolved and may indicate a deeper fault in the system.

NHTSA ODI #11676887

Official recalls

1

26V266000 · Seat Belts:pretensioner

Apr 24, 2026

Volkswagen Group of America, Inc. (Audi) is recalling certain 2025 Q5, Q5 Sportback, SQ5, and SQ5 Sportback vehicles. The driver and front passenger seat belts may have been manufactured incorrectly, and fail to properly restrain occupants during a crash.

Consequence & remedy

Consequence: Improperly restrained occupants have an increased risk of injury during a crash.

Remedy: Dealers will replace the driver and front passenger seat belts as necessary, free of charge. Owner notification letters were mailed May 29, 2026. Owners may contact Audi's customer service at 1-800-253-2834. Audi's number for this recall is 69GT.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

0

No exact-year investigations in this snapshot.