In addition to our complaint #11608543, filed on 8/14/2024, we are submitting a new and different safety concern today. While driving our new 2024 Audi Q5 with the adaptive cruise control set at the speed zone limit (55 mph), the cruise control adjusted itself down to 20 mph. The adjustment from 55 to 20 is sudden and extremely…
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In addition to our complaint #11608543, filed on 8/14/2024, we are submitting a new and different safety concern today. While driving our new 2024 Audi Q5 with the adaptive cruise control set at the speed zone limit (55 mph), the cruise control adjusted itself down to 20 mph. The adjustment from 55 to 20 is sudden and extremely abrupt with some braking being applied. NO advanced warnings or discernible causes for the speed reductions were observed. If another driver had been following us, we likely would have experienced a rear end collision. We have experienced this malfunction on [XXX], east of Carroll, IA, and 1 to 1-1/2 miles north of [XXX], traveling in both the north direction and south direction. We have visited with the dealer numerous times. The dealership has hooked the vehicle to a diagnostic device and has reported to us that "the vehicle is performing as intended". We have submitted a claim with national Audi customer service representatives and they ruled that "if the dealer says that it is performing as intended", they have to deny our claim. Initially they offered "a gift" in compensation to us. We vigorously refused and stated that our goal was to have the vehicle fixed so it works properly or to have it retired from service before someone gets injured. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA ODI #11613068
Mileage unknown · Aug 14, 2024
Forward Collision Avoidance
We were driving on [XXX] at the posted speed limit of 65 mph. The adaptive cruise control was activated and the predictive control turned on. We drove past a [XXX] sign and the car abruptly decreased speed down to the twenties. Had another car been following us, we could have been rear-ended. We soon encountered a speed si…
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We were driving on [XXX] at the posted speed limit of 65 mph. The adaptive cruise control was activated and the predictive control turned on. We drove past a [XXX] sign and the car abruptly decreased speed down to the twenties. Had another car been following us, we could have been rear-ended. We soon encountered a speed sign posting a 65 mph limit and the car quickly accelerated to that speed. We felt totally unsafe in this surprise car behavior. This car behavior has happened on numerous occasions, as we travel that area often. We have had numerous discussions with the Audi dealership and they say that they cannot find cause/offer help with our safety issue. We have several videos documenting this safety issue. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Volkswagen Group of America, Inc. (Audi) is recalling certain 2022-2024 Q5 Quattro and Q5 Sportback Quattro vehicles. The cylinder head cover screws may have been improperly tightened.
Consequence & remedy
Consequence: The screws can loosen, allowing oil to leak and increasing the risk of a fire.
Remedy: Dealers will inspect and replace the screws as necessary, free of charge. Owner notification letters were mailed June 5, 2025. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 15ZK.
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2024 Audi Q5, and 2022 A7 E Hybrid Electric PHEV vehicles. The high-voltage battery may overheat.
Consequence & remedy
Consequence: A high-voltage battery that overheats increases the risk of a fire.
Remedy: Dealers will install advanced diagnostic software , free of charge. Volkswagen will monitor available online vehicle data and contact owners as necessary, to advise them not to charge the vehicle until the battery can be replaced. For vehicles in which online data is unavailable, owners are advised not to charge their batteries until the final remedy becomes available. Repairs will be performed free of charge. This will be a Phased recall. Phase 1 will include Interim letters 2022-2023 model year vehicles. Phase 2 will include Owner letters 2021-2024 model year vehicles, and Phase 3 will include Interim letters 2022-2023 model year vehicles. Interim owner notification letters informing owners of the safety risk were mailed February 28, 2025, and May 7, 2025. A second notice will be sent once the final remedy is available. Owner notification letters were mailed May 1, 2025. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 93AA. This recall expands and replaces previous NHTSA recall number 24V898.
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2023 Audi S5 Cabriolet, A4 Allroad, Q5 Sportback, A3 Sedan, S5 Sportback, SQ7, TT Coupe, TT Roadster, RS5 Sportback, 2024 A8, E-Tron Quattro, E-Tron Sportback Quattro, Q8, RSQ8, 2023-2024 Q3, Q5, and Q7 vehicles. An electrical connection in the front passenger seat for the occupant detection system (ODS) control module may loosen and deactivate the front passenger air bag.
Consequence & remedy
Consequence: A deactivated front passenger air bag will not deploy during a crash, increasing the risk of injury.
Remedy: Dealers will replace the passenger seat occupant detection system control module, free of charge. Owner notification letters were mailed on May 8, 2024. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 69GU.
Volkswagen Group of America, Inc. (Audi) is recalling certain 2022-2024 RS e-tron GT, e-tron GT, Q4 e-tron Sportback, Q4 e-tron, 2020-2021 Audi A8, 2019-2024 e-tron Quattro, 2020-2024 e-tron Sportback Quattro, Q5, and 2021-2022 A7 vehicles. When using the industrial 220V/240V plug at the 100% charge setting, some home power outlets may be incapable of handling the electrical current required to utilize the compact charging system, causing the outlet or charging cable to overheat.
Consequence & remedy
Consequence: An overheated outlet or charging cable can increase the risk of a fire.
Remedy: Owners are advised not to use the 220V/240V compact/portable charging cable and only use the 110V home charging cable or public charging stations. Dealers will supply a new 220V/240V compact/portable charging cable with an incorporated temperature sensor, free of charge. Owner notification letters were mailed on March 28, 2024. Owners may contact Audi customer service at 1-800-253-2834. Audi's numbers for this recall are 93U6 and 93U8.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
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