2019 Audi Q5

Severe consequential safety defect involving total anti-lock braking system (ABS) failure stemming from a manufacturer recall defect and volatile CAN-bus network conditions during repair. This vehicle has less than 7,500 miles and has been grounded at an authorized dealership, Audi Brooklyn- Lic# [XXX], 700 Hicks Street, Brooklyn, NY 11231, for exactly 20 days since being flatbed-towed on [XXX], due to total power failure caused by the known manufacturing defect of clogged sunroof drains flooding the critical interior electrical network. The dealership replaced the comfort control module under the VIN recall warranty. However, during the dealer's active programming phase of this recall component, a fatal communication fault was introduced to the J104 ABS safety module. My original Service Advisor documented explicitly in writing via text that the technician observed the ABS faults materialize specifically during the recall programming process. No prior warning signs other than the vehicle's sudden loss of power. The manufacturer's design defect allowed moisture ingress to destabilize the vehicle's localized CAN-bus communication network, leading directly to the catastrophic failure of a critical braking system (ABS). Dealership management is now attempting to evade safety liability and force an out-of-pocket repair payment by manipulating records. They have actively backdated internal "Ready for Pickup" dates for the vehicle from August 24 to September 1 to hide an 8-day window where they concealed a New York State safety inspection failure from me and attempted to release an illegal, uninspected vehicle with compromised brakes back to a vulnerable consumer. The owners of the vehicle are [XXX]. Furthermore, despite claiming the ABS module was a severe safety hazard, the facility logged 50 unauthorized miles (odometer jumped from 7,437 to 7,487) on public roads while it has been in their custody. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

am writing to report a very concerning safety issue with my 2019 Audi Q5 and to request guidance on whether this may be covered under warranty or if my vehicle is experiencing a malfunction. On Saturday, while driving to an appointment, there was a bicyclist in the bike lane. Suddenly, the “Audi Presence” warning flashed red on my dashboard and the vehicle braked very hard on its own. I was not close to hitting the bicyclist and there was no imminent collision risk. The sudden braking was extremely frightening and could have caused an accident if a car had been behind me. It took quite a while for me to calm down and get my breathing back to normal after the incident. Then this morning, I received a dashboard warning that said: “Drive system: malfunction! Please contact service.” I am very concerned that this may be a malfunction of the automatic emergency braking or driver assistance system, especially after the unexpected hard braking incident. This feels like a serious safety issue. I am very concerned and very unhappy, as this situation felt dangerous and could have resulted in an accident.

I was coming to a stop. No objects were in front of me. At about 5mph I was violently thrown forward as the car applied full braking. I do not recall whether I was braking, coasting. This happened a second time as we were making a slow speed turn in an intersection, applying light acceleration. I have not taken the car to the dealership. There were no accidents in both cases. I did go into the vehicle settings and turned the AES off. There have been no further incidents.

My vehicle does a few things that are dangerous. Number 1 the emergency brake went on automatically when I was driving the parkway in New Jersey telling me to watch my surroundings. I was driving late in the evening and no cars were in my immediate distance. Another issue, the emergency warning light just came on my dash telling me my light above my license plate was faulty and I was almost rear ended by the vehicle behind me. My tail lights just stopped working out of no where. Also, when I am backing into a parking space the brakes will automatically slam on when there is no need.