2018 Audi Q5

THIS VEHICLE HAS ELECTRICAL ISSUES. THIS VEHICLE WATERPUMP FAILED TWICE WHICH I HAD TO REPAIR THIS VEHICLE GIVES WARNING SIGN’DRIVE SYSTEM MALFUCTION’ CODES DIRECTING TO TURBO CHARGER BUT IT IS ACTUALLY THE WASTEGATE THATS THE ISSUE-WHICH I HAD REPLACED AFTER THROWING A NEW TURBO. THIS VEHICLE HAS ISSUES WITH THERMOSTAT WHICH I HAD REPLACED TWICE. I HAVE PAYED ALL REPAIRS OUT OF POCKET AND UNTIL TODAY THERE IS NO RECALL.SOMEONE PLEASE TAKE A LOOK INTO THIS MATTER ANY INFORMATION NEEDED FROM ME OR MY MECHANIC I CAN BE CONTACTED VIA EMAIL -: [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

The car is totalled. My car tripped 9+ malfunction warnings, after starting and driving. These included rear brake lights, directionals, start/stop system, and more. It appears that the sunroof leaks, and the roof drains were clogged (even though they were specifically checked and cleaned by the dealer 2 months earlier). This led to water accumulating in the areas under the back seat (a prior recall which allegedly had been addressed...NHTSA campaign number: 21V947000. Audi’s number for this recall is 90S9.), and in the rear wheel well area, where electronics control modules live. The car eventually had to be towed to the dealer. It was initially estimated to cost $9,500 to repair. But, after several weeks, more water was found and it was declared not worth repairing.

The contact owns a 2018 Audi Q5. The contact stated that while starting the vehicle in a severe rainstorm, the vehicle experienced electrical failures, which included the head lights flashing and the horn activating before the vehicle suddenly became inoperable. The vehicle was towed to the local dealer who discovered that rainwater had leaked into the rear of the vehicle and the electrical components were submerged in water causing an electrical failure. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The contact stated that the vehicle was previously serviced under the NHTSA Campaign Number: 21V947000 (Electrical System, Structure). The failure mileage was 53,000.

Brought to dealer for routine maintenance and was told both rear springs are broken and need to be replaced. Last time it was in the shop was for a safety inspection in March with no reported issues with springs. the springs are a critical suspension component and put me and others on the road at risk every time I drove it due to rollover, loss of control and bottom out potential while driving. Yes dealer inspected and confirmed the component failure and suggested replacement. No indication on dashboard or warning lights.

My 2018 Audi Q5 has a water intrusion issue with control module damage. The vehicle reduce speed to 15 mph on the highway, when parked the lights would not shut off. The vehicle would then not turn on. Thirty minutes later the vehicle started. I received a front passenger seatbelt malfunction and several controls went out. The passenger seatbelt would not recognize there was a passenger buckled in the seat. The lights stayed on. The windshield wipers started on their own. The car wouldn’t recognize the key fob. Later the turn signal malfunctioned, along with the front lights staying on but the rear light and license plate light would not come on. At the dealership they found water in the comfort module housing, left rear quarter panel/wheelbase and said it was probably caused by the pressure vent seal allowing water to enter damaging the comfort module and 56 wires. They stated the vehicle was unsafe and inoperable. They also were not able to roll the windows back up or lock and secure my vehicle. The issues with the vehicle speed occurred 5 weeks ago. The dealership changed the thermostat but the speed reduction happened again afterwards once but when it was turned off and turned back on the speed went back to normal. Then today the vehicle just went crazy with things turning on and other controls not working, like the taillights. Multiple times I have told the dealership of the seatbelt malfunction. They said it was probably the seat detecting something on the seat, like a bag but couldn’t account for the malfunction when the seat was occupied. The vehicle is now at the dealership with plastic taped around the opened windows and unsecured since the locking controls will not work. They suggested I file a claim with my insurance for the repair. This screams defect to me!

The contact owns a 2018 Audi Q5. The contact stated that the air bag warning light was illuminated. The vehicle was taken to the dealer, where it was diagnosed that the air bag control module had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 85,600.

The contact owns 2018 Audi Q5. The contact stated that while driving approximately 25 MPH, there was an abnormal grinding sound coming from the rear of the vehicle. The vehicle was immediately driven to the local dealer who diagnosed that the rear driver’s side suspension coil spring had fractured also causing damage to the rear axle and rear differential. The vehicle was not yet repaired. The manufacturer was not yet contacted. The contact stated that the vehicle had experienced the failure previously. The failure mileage was 60,000.

Jan. 2023 my coolant pump had blockage which caused the coolant hose to break and discharge coolant all over my engine and overheat. I have the repair receipt from Audi Dealer and requested a copy of the inspection report from them. Pictures also attached. I also have my car at the Audi dealer as we speak due to a week later the car would not accelerate properly with a Drive System Malfunction error light, which is now the Turbo Charger needing replacement. Towed to Audi Dealer on 2.7.2023 and waiting for Turbo Charger delivery, currently on back-order. These are not normal wear and tear items on a vehicle with 53,000 miles.

The contact owns a 2018 Audi Q5. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power and made an abnormal sound. The vehicle was towed to the dealer, where it was diagnosed that the engine needed to be replaced. The manufacturer was made aware of the failure. The failure mileage was 55,000.