Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
140–25K
125–50K
750–75K
1075–100K
11100–150K
2150K+
45 reports with mileage · 54 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
Air Bags. Review the 50 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Fuel/propulsion System. Review the 28 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Power Train. Review the 8 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
2 crash reports0 fire reports1 injury reports
What owners actually said
99 reports
Mileage unknown · Oct 22, 2016
Air Bags
IT HAS NOW BEEN 8 MONTHS WITH A DRIVER SIDE TAKATA AIRBAG RECALL ON MY VEHICLE AND MY AUDI DEALERSHIP IN LATHAM, NY AND AUDI USA STATE THEY HAVE NO IDEA WHEN REPAIRS WILL BE MADE. THEY OFFER NO HELP WHEN I EXPLAINED TO THEM I FEEL UNSAFE DRIVING THIS VEHICLE ANYMORE. I EXLPAINED TO THEM I TRIED TO YRADE IT IN FOR ANOTHER VEHIC…
Read full complaint
IT HAS NOW BEEN 8 MONTHS WITH A DRIVER SIDE TAKATA AIRBAG RECALL ON MY VEHICLE AND MY AUDI DEALERSHIP IN LATHAM, NY AND AUDI USA STATE THEY HAVE NO IDEA WHEN REPAIRS WILL BE MADE. THEY OFFER NO HELP WHEN I EXPLAINED TO THEM I FEEL UNSAFE DRIVING THIS VEHICLE ANYMORE. I EXLPAINED TO THEM I TRIED TO YRADE IT IN FOR ANOTHER VEHICLE, HOWEVER THE DEALERSHIP DOESNT EVEN WANT TO TAKE IT IN ON A TRADE DUE TO THIS RECALL BUT THE DEALERSHIP WILL OFFER ME CONSIDERABLE LESS THAN WHAT I OWE ON IT. WHEN WILL THIS MATTER GET RESOLVED. I FEEL LIKE I AM STUCK WITH A DEATH TRAP THAT I CANT GET OUT FROM UNDER.
NHTSA ODI #10918008
Mileage unknown · Oct 19, 2016
Air Bags
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 AUDI Q5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V344000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPE…
Read full complaint
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 AUDI Q5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V344000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. DG
NHTSA ODI #10917364
77,000 miles · Oct 13, 2016
Air BagsFuel/propulsion System
HORRIFIED MOTHER OF 2 SMALL CHILDREN. RECENTLY NOTICED WHEN DRIVING THE VEHICLE, A GAS/FUEL SMELL CONSUMES THE ENTIRE CAR. THE SMELL WAS SO BAD IT MADE ME SICK AS WELL AS SET OFF THE CARBON DIOXIDE ALARM IN MY GARAGE. MY TODDLER SON SITS ON THE SIDE WHERE THE TANK IS AND OF COURSE THAT IS WHERE THE SMELL IS THE STRONGEST. I FEAR…
Read full complaint
HORRIFIED MOTHER OF 2 SMALL CHILDREN. RECENTLY NOTICED WHEN DRIVING THE VEHICLE, A GAS/FUEL SMELL CONSUMES THE ENTIRE CAR. THE SMELL WAS SO BAD IT MADE ME SICK AS WELL AS SET OFF THE CARBON DIOXIDE ALARM IN MY GARAGE. MY TODDLER SON SITS ON THE SIDE WHERE THE TANK IS AND OF COURSE THAT IS WHERE THE SMELL IS THE STRONGEST. I FEARED THAT A EXPLOSION WOULD HAPPEN IN MY HOUSE DUE TO SMELL BEING SO STRONG...WE FINALLY TOOK THE SUV IN AND REPAIR COMPANY STATED THAT I HAD A FUEL LEAK. HE STATED THAT THE PUMP HAD A CRACK IN IT AND WAS SPRAYING FUEL ALL UNDER THE CAR. REPAIR HAS COST ME $900 TO REPLACE THE FUEL PUMP, ADAPTOR, AND RINGS.
NHTSA ODI #10915990
Mileage unknown · Oct 7, 2016
Air Bags
TAKATA INFLATORS
NHTSA ODI #10914456
122,000 miles · Sep 15, 2016
Air Bags
TAKATA RECALL VEHICLE HAD A RECALL OF THE TAKATA AIR BAGS, BUT THE RECALL NOTICE STATES THAT NO SOLUTION IS CURRENTLY AVAILABLE. I KNOW THAT 100 MILLION VEHICLES HAVE BEEN RECALLED SO THERE IS A BACKLOG. I AM CONCERNED BY THIS DELAY AS THE RECALL WAS ISSUED MONTHS AGO AND STILL NO WORD ON THE REPLACEMENT AIR BAGS. WE LIVE …
Read full complaint
TAKATA RECALL VEHICLE HAD A RECALL OF THE TAKATA AIR BAGS, BUT THE RECALL NOTICE STATES THAT NO SOLUTION IS CURRENTLY AVAILABLE. I KNOW THAT 100 MILLION VEHICLES HAVE BEEN RECALLED SO THERE IS A BACKLOG. I AM CONCERNED BY THIS DELAY AS THE RECALL WAS ISSUED MONTHS AGO AND STILL NO WORD ON THE REPLACEMENT AIR BAGS. WE LIVE IN A HOT HUMID CLIMATE WHERE THESE INFLATORS ARE MORE PRONE TO FAILURE. PLEASE PUT PRESSURE ON TAKATA TO EXPEDITE THIS RECALL. MY FAMILIES LIVES ARE AT RISK.
NHTSA ODI #10906881
Mileage unknown · Aug 25, 2016
Air Bags
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 AUDI Q5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE.…
Read full complaint
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 AUDI Q5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
NHTSA ODI #10898511
80,000 miles · Aug 6, 2016
Fuel/propulsion System
MY WIFE CALLED ME WHILE I WAS AWAY ON BUSINESS AND SAID THAT THERE WAS A SMELL OF FUEL IN THE HOUSE. I ASKED HER TO MAKE SURE TO CHECK THE OVEN AND SHE SAID IT WAS NOT THAT TYPE OF GAS AND THAT IT SMELLED LIKE AUTO FUEL. I CAME HOME AND WE HAD APPOINTMENTS TO CHECK OUT NEW HOMES AND WE NOTICED THAT THE INSIDE OF THE CAR SMELLE…
Read full complaint
MY WIFE CALLED ME WHILE I WAS AWAY ON BUSINESS AND SAID THAT THERE WAS A SMELL OF FUEL IN THE HOUSE. I ASKED HER TO MAKE SURE TO CHECK THE OVEN AND SHE SAID IT WAS NOT THAT TYPE OF GAS AND THAT IT SMELLED LIKE AUTO FUEL. I CAME HOME AND WE HAD APPOINTMENTS TO CHECK OUT NEW HOMES AND WE NOTICED THAT THE INSIDE OF THE CAR SMELLED LIKE FUEL AND I HAD TO DRIVE WITH THE WINDOWS DOWN AND NO A/C BECAUSE WE HAVE TWO SMALL CHILDREN AS WELL AND THE ODOR WAS STRONGER WHEN WE HAD THE A/C ON. WE PARK OUR 2010 AUDI Q5 IN OUR GARAGE AND WHEN WE GOT HOME FROM OUR APPOINTMENTS I COULD SMELL A VERY STRONG SMELL OF FUEL COMING FROM THE REAR PASSENGER WHEEL WELL. WE HAVE NOT OVERFILLED THE CAR AND THERE MUST BE SOME KIND OF LEAK. THIS IS MY WIFE'S CAR AND SHE HAS BEEN COMPLAINING OF BAD HEADACHES AND NAUSEA OVER THE PAST COUPLE OF WEEKS AND MY CHILDREN RIDE IN THIS CAR AS WELL SO THIS TO ME IS A HEALTH CONCERN THAT IF THE FUEL PUMP OR SOME OTHER FUNCTION OF THE FUEL SYSTEM FAILS THAT HARMFUL GASOLINE FUMES COULD ENTER THE CABIN OR EVEN INTO OUR HOME AND CAUSE DAMAGING EFFECTS TO MY FAMILIES HEALTH. I WILL BE TAKING IT INTO THE DEALERSHIP IN RENO NEVADA AND WILL UPDATE YOU ON WHAT THE OUTCOME IS.
NHTSA ODI #10893750
Mileage unknown · Jul 29, 2016
Air Bags
TL* THE CONTACT OWNS A 2010 AUDI Q5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT H…
Read full complaint
TL* THE CONTACT OWNS A 2010 AUDI Q5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
NHTSA ODI #10891647
Mileage unknown · Jul 20, 2016
Air Bags
TAKATA SDI DRIVER FRONTAL AIRBAG SAFETY RECALL 69N1; NHTSA: 16V078; RECEIVED NOTICE IN APRIL 2016. I HAVE NOT RECEIVED A RESPONSE TO MY VOICEMAIL A FEW DAYS AGO TO AUDI'S 1-800 NUMBER. I RECEIVED THE NOTICE OF THE RECALL IN APRIL, BUT TO DATE, HAVE NOT BE CONTACTED TO SCHEDULE A REPAIR. I THINK OVER THREE MONTHS OF NO CONTACT…
Read full complaint
TAKATA SDI DRIVER FRONTAL AIRBAG SAFETY RECALL 69N1; NHTSA: 16V078; RECEIVED NOTICE IN APRIL 2016. I HAVE NOT RECEIVED A RESPONSE TO MY VOICEMAIL A FEW DAYS AGO TO AUDI'S 1-800 NUMBER. I RECEIVED THE NOTICE OF THE RECALL IN APRIL, BUT TO DATE, HAVE NOT BE CONTACTED TO SCHEDULE A REPAIR. I THINK OVER THREE MONTHS OF NO CONTACT FROM AUDI REGARDING THIS SAFETY REPAIR IS UNREASONABLE AND DANGEROUS. AT THE VERY LEAST, I WOULD LIKE A STATUS ON THE REPAIR FOR MY VEHICLE IMMEDIATELY. I SEE THAT A NEGATIVE NOTATION ON MY CARFAX RECORD WAS IMMEDIATELY MADE WHEN THIS RECALL WAS ISSUED AND IT INDICATES THAT THIS REPAIR HAS NOT TAKEN PLACE. THIS IS THROUGH NO FAULT OF ME THE OWNER AND I WOULD LIKE THIS NEGATIVE MARK REMOVED FROM MY CARFAX RECORD AS SOON AS POSSIBLE AS IT IS AUDI'S RESPONSIBILITY TO REMEDIATE THE DEFECT. THE NEGATIVE REPORT AFFECTS MY ABILITY TO SELL MY CAR AT TRUE MARKET VALUE DUE TO AUDI'S DELAY. I HAVE ALSO SUBMITTED AN ONLINE REQUEST THROUGH AUDIUSA.COM REGARDING THIS RECALL AND NOT BEEN CONTACTED REGARDING WHEN/IF IT WILL BE SCHEDULED. PLEASE ASSIST WITH OBTAINING A RESPONSE FROM AUDI REGARDING THIS SAFETY ISSUE. THANK YOU *TR
NHTSA ODI #10886149
60,000 miles · Jul 14, 2016
Fuel/propulsion System
WHILE DRIVING THE VEHICLE MY WIFE NOTED STRONG ODOR OF GAS. MY MECHANIC FOUND THAT THE FUEL PUMP CRACKED CAUSING GAS SPILLING OUT FROM THE TOP OF THE GAS TANK THAT MAY HAVE RESULTED IN FIRE OR EXPLOSION SINCE THE GAS TANK IS NEAR THE HOT EXHAUST PIPE.
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2007-2012 Audi Q7 and 2009-2012 Audi Q5 vehicles, previously repaired under NHTSA recall 16V-660. These vehicles were previously repaired with an interim repair of installing butyl tape to the fuel pump flange, until replacement remedy parts became available.
Consequence & remedy
Consequence: The butyl tape may not prevent fuel from leaking. A fuel leak in the presence of an ignition source can increase the risk of a fire.
Remedy: Volkswagen will notify owners, and dealers will replace the fuel pump flange and install butyl tape, free of charge. The recall began December 28, 2018. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 20BJ.
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2006-2013 Audi A3, 2007-2009 A4 Cabriolet and S4 Cabriolet, 2008 RS4 Cabriolet, 2009-2012 Q5, and 2010-2012 Audi A5 Cabriolet and S5 Cabriolet vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to explode.
Consequence & remedy
Consequence: In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could explode with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Remedy: Audi will notify owners, and dealers will replace the driver's frontal air bag inflator with an alternative inflator, free of charge. The recall began February 23, 2018. Owners may contact Volkswagen customer service at 1-800-253-2834. Volkswagen's number for this recall is 69R6. Note: This recall partially supersedes recall 16V-078.
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2009-2012 Audi Q5, and 2007-2012 Audi Q7 vehicles equipped with gasoline engines. The fuel pump flange on the affected vehicles may crack, allowing fuel to leak.
Consequence & remedy
Consequence: A fuel leak in the presence of an ignition source increases the risk of a fire.
Remedy: Audi will notify owners, and dealers will inspect the flange, replacing any flanges that are cracked. If the flange is not cracked, dealers will clean the pump flange and install a butyl rubber band to protect the pump. These repairs will be made free of charge. The recall began November 9, 2016. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 20W9.
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2010-2014 Golf, 2007-2010 Passat sedans and wagon, 2012-2014 Passat sedan and Eos, 2009-2014 CC, 2009-2012 Audi Q5, 2010-2012 S5 Cabriolet and 2010-2012 Audi A5 Cabriolet vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to rupture.
Consequence & remedy
Consequence: In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Remedy: Volkswagen will notify owners, and dealers will replace the driver's frontal air bag inflators, free of charge. Volkswagen issued an interim notification to owners on April 12, 2016, and will send a second notification when parts are available. Volkswagen will notify owners again once parts are available. Volkswagen owners may contact Volkswagen customer service at 1-800-893-5298. Audi owners may contact Audi customer service at 1-800-253-2834.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0
No exact-year investigations in this snapshot.
2010 Audi Q5 Problems, Complaints & Recalls | Skip That Year