IllustrationTAKATA RECALL 16V078, MFR RECALL NUMBER 69N1 TAKING TOO LONG.
2009 Audi Q5
Owner reports · Recalls · Investigations
Similar to other model years
Owner complaints for the 2009 Audi Q5 do not stand out strongly from the model-year median of 52.
About this comparison →How this year compares
Owner complaints by model year
Compare all Q5 years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
Limited mileage data: 12 of 31 reports include usable mileage. There isn’t enough coverage to show a useful chart.
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Air Bags. Review the 16 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Fuel/propulsion System. Review the 5 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Engine. Review the 2 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
2 crash reports0 fire reports2 injury reports
What owners actually said
31 reportsTAKATA RECALL . IT HAS BEEN OVER 6 MONTHS SINCE RECEIVING A NOTICE FROM AUDI NORTH AMERICA RELATING TO THE TAKATA AIRBAG INFLATOR RECALL ON THIS VEHICLE. I PHONED THE DEALERSHIP LAST MONTH AND THEY SAID THEY STILL DON'T HAVE A FIX FOR THIS RECALL. I FEEL AUDI SHOULD BE MORE PROACTIVE IN FIXING THIS ISSUE ESPECIALLY IF IT COULD …
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TAKATA RECALL . IT HAS BEEN OVER 6 MONTHS SINCE RECEIVING A NOTICE FROM AUDI NORTH AMERICA RELATING TO THE TAKATA AIRBAG INFLATOR RECALL ON THIS VEHICLE. I PHONED THE DEALERSHIP LAST MONTH AND THEY SAID THEY STILL DON'T HAVE A FIX FOR THIS RECALL. I FEEL AUDI SHOULD BE MORE PROACTIVE IN FIXING THIS ISSUE ESPECIALLY IF IT COULD BE LIFE THREATENING TO DRIVE THE VEHICLE. I DO NOT WANT TO WAIT AND SEE IF METAL SHARDS WILL GO FLYING THRU ME IN THE EVENT OF AN AIRBAG DEPLOYMENT. NOTHING HAS HAPPENED YET BUT I WANT THIS RECALL ISSUE FIXED BY THE DEALER. *TR
TAKATA RECALL, I HAVE MADE 3 INQUIRIES FOR THE RECALL REPAIRS TO BE MADE ON MY VEHICLE AND HAVE BEEN TOLD REPEATEDLY FROM THE DEALERSHIP THAT THEY HAVE NO INFORMATION ON WHEN THE REPAIR PARTS WILL BE MADE AVAILABLE. THIS IS AN UNACCEPTABLE RESPONSE AND NEEDS BE BE ADDRESSES BEFORE I OR MY PASSENGERS ARE ENDANGERED!
TL* THE CONTACT OWNS A 2009 AUDI Q5. THE CONTACT STATED THAT THE FRONT DRIVER SIDE WHEEL BEARING MADE AN ABNORMAL NOISE WHILE DRIVING AT VARIOUS SPEEDS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 58,000.
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 AUDI Q5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V660000 (AIR BAGS). THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE C…
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TL* TAKATA RECALL. THE CONTACT OWNS A 2009 AUDI Q5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V660000 (AIR BAGS). THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2009 AUDI Q5. WHILE DRIVING AT ANY SPEED, THERE WAS A STRONG FUEL ODOR EMITTING FROM THE FRONT OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE PLASTIC FUEL PUMP IN THE FUEL TANK WAS FRACTURED AND RELEASED FUEL BENEATH THE VEHICLE. THE VEHICLE WAS REPAIRED. THE MANUFACTUR…
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TL* THE CONTACT OWNS A 2009 AUDI Q5. WHILE DRIVING AT ANY SPEED, THERE WAS A STRONG FUEL ODOR EMITTING FROM THE FRONT OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE PLASTIC FUEL PUMP IN THE FUEL TANK WAS FRACTURED AND RELEASED FUEL BENEATH THE VEHICLE. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 50,000.
TL* THE CONTACT OWNED A 2009 AUDI Q5. WHILE DRIVING APPROXIMATELY 5 MPH, THE CONTACT'S VEHICLE WAS STRUCK BY ANOTHER VEHICLE. THE CONTACT'S VEHICLE SPUN AROUND AND CRASHED INTO A LIGHT POLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE DRIVER SUSTAINED CHEST INJURIES THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE …
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TL* THE CONTACT OWNED A 2009 AUDI Q5. WHILE DRIVING APPROXIMATELY 5 MPH, THE CONTACT'S VEHICLE WAS STRUCK BY ANOTHER VEHICLE. THE CONTACT'S VEHICLE SPUN AROUND AND CRASHED INTO A LIGHT POLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE DRIVER SUSTAINED CHEST INJURIES THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS MADE AWARE OF FAILURE. THE FAILURE MILEAGE WAS 59,110.
STRONG GAS SMELL COMING FROM UNDERNEATH REAR PASSENGER SIDE OF VEHICLE. NO SMELL COMING FROM GAS CAP AREA. NO GAS LEAK NOTICED UNDER VEHICLE. PER RESEARCH THERE IS AN ISSUE WITH THE PLASTIC FUEL PUMP LOCATED ABOVE THE GAS TANK. CONTACTED AUDI CUSTOMER CARE AND THEY STATED THERE ARE NO RECALLS FOR 2009 Q5S. THIS IS A VERY DANGERO…
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STRONG GAS SMELL COMING FROM UNDERNEATH REAR PASSENGER SIDE OF VEHICLE. NO SMELL COMING FROM GAS CAP AREA. NO GAS LEAK NOTICED UNDER VEHICLE. PER RESEARCH THERE IS AN ISSUE WITH THE PLASTIC FUEL PUMP LOCATED ABOVE THE GAS TANK. CONTACTED AUDI CUSTOMER CARE AND THEY STATED THERE ARE NO RECALLS FOR 2009 Q5S. THIS IS A VERY DANGEROUS ISSUE THAT AUDI IS NOT ADDRESSING. *TR
THE VEHICLE HAD BEEN RUNNING ROUGH FOR A WEEK OR SO. THEN WE NOTICED A STRONG GAS SMELL COMING FROM THE CAR. WE BROUGHT THE CAR IN FOR SERVICE AND IT WAS DISCOVERED THAT THE PLASTIC FUEL PUMP IN THE GAS TANK HAD DEVELOPED FRACTURES AND WAS SPRAYING FUEL UNDER THE CAR BENEATH THE REAR PASSENGER SEAT. THE MECHANIC RELATED WE WERE …
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THE VEHICLE HAD BEEN RUNNING ROUGH FOR A WEEK OR SO. THEN WE NOTICED A STRONG GAS SMELL COMING FROM THE CAR. WE BROUGHT THE CAR IN FOR SERVICE AND IT WAS DISCOVERED THAT THE PLASTIC FUEL PUMP IN THE GAS TANK HAD DEVELOPED FRACTURES AND WAS SPRAYING FUEL UNDER THE CAR BENEATH THE REAR PASSENGER SEAT. THE MECHANIC RELATED WE WERE VERY LUCKY THAT THERE WASN'T A FIRE. WHEN HE REPLACED THE PUMP WITH A FACTORY REPLACEMENT PART. HE NOTED THAT HE COULD FEEL THE PLASTIC TOP OF THE NEW FUEL PUMP PULSATING. HE CONTACTED AUDI TO SEE IF THERE WAS A RECALL AND THERE WAS NONE. THE MECHANIC FEELS THE PART WILL FAIL AGAIN. YOU CAN SEE TINY FRACTURES IN THE TOP OF THE FUEL PUMP. I STILL HAVE THE OLD PUMP IF YOU NEED IT I WILL BE HAPPY TO SEND IT TO YOU. THIS IS ONE OF THE WORST FUEL LEAKS THE MECHANIC HAS SEEN AND FEELS IT IS POTENTIALLY VERY DANGEROUS. THE MECHANIC FELT SO STRONGLY ABOUT THIS THAT HE SUGGESTED MAKING A COMPLAINT TO NHTSA AND TO GET RID OF THE CAR. *TR
VEHICLE HAS BEEN WELL MAINTAINED AND SERVICED ON SCHEDULE AT THE DEALERSHIP. THERE WERE NO WARNING LIGHTS OR INDICATIONS ON THE DASHBOARD PRIOR TO THE INCIDENT. AFTER THE CAR SAT IDLE ALL NIGHT, ON THE MORNING THE NEXT DAY, I TRIED TO TO START TO CAR. THERE WAS BIG POP SOUND. TURNED OFF THE ENGINE AND RESTARTED AFTER A COUPLE O…
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VEHICLE HAS BEEN WELL MAINTAINED AND SERVICED ON SCHEDULE AT THE DEALERSHIP. THERE WERE NO WARNING LIGHTS OR INDICATIONS ON THE DASHBOARD PRIOR TO THE INCIDENT. AFTER THE CAR SAT IDLE ALL NIGHT, ON THE MORNING THE NEXT DAY, I TRIED TO TO START TO CAR. THERE WAS BIG POP SOUND. TURNED OFF THE ENGINE AND RESTARTED AFTER A COUPLE OF MINS AND NOTICED, MESSAGE ON THE DASHBOARD INDICATING ALTERNATOR FAULT. OPENED THE HOOD AND NOTICED THE SERPENTINE BELT HAS COMPLETELY FALLEN OFF. THIS RESULTED IN THE POWER STEERING BEING COMPLETELY DISABLED. BATTERY STOPPED CHARGING. VERY VERY LUCK THAT THIS INCIDENT HAPPENED WHEN THE CAR WAS IDLE. THE CAR WAS IMPOSSIBLE TO DRIVE AS THE STEERING WAS EXTREMELY DIFFICULT TO TURN. SECONDLY THE BATTERY STOPPED CHARGING. THE DEALERSHIP SERVICE HAS NO ANSWER AS TO WHAT CAUSES THIS. ESPECIALLY WHEN THE CAR HAS BEEN THROUGH SERVICE JUST A FEW MONTHS AGO. VERY CONCERNED IF SUCH ISSUES HAPPENS ON THE HIGHWAY AT HIGH SPEEDS. HOW CAN A VEHICLE WITH SUCH LOW MILEAGE PLUS COMPLETE MAINTENANCE HAVE SUCH ISSUES. AUDI HAS SO MANY INBUILT SENSORS AND YET THERE WAS NO INDICATION SOMETHING IS WRONG. *TR
Official recalls
618V818000 · Fuel System, Gasoline:delivery:fuel Pump
Nov 19, 2018
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2007-2012 Audi Q7 and 2009-2012 Audi Q5 vehicles, previously repaired under NHTSA recall 16V-660. These vehicles were previously repaired with an interim repair of installing butyl tape to the fuel pump flange, until replacement remedy parts became available.
Consequence & remedy
Consequence: The butyl tape may not prevent fuel from leaking. A fuel leak in the presence of an ignition source can increase the risk of a fire.
Remedy: Volkswagen will notify owners, and dealers will replace the fuel pump flange and install butyl tape, free of charge. The recall began December 28, 2018. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 20BJ.
18V082000 · Air Bags:frontal:driver Side:inflator Module
Jan 30, 2018
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2006-2013 Audi A3, 2007-2009 A4 Cabriolet and S4 Cabriolet, 2008 RS4 Cabriolet, 2009-2012 Q5, and 2010-2012 Audi A5 Cabriolet and S5 Cabriolet vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to explode.
Consequence & remedy
Consequence: In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could explode with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Remedy: Audi will notify owners, and dealers will replace the driver's frontal air bag inflator with an alternative inflator, free of charge. The recall began February 23, 2018. Owners may contact Volkswagen customer service at 1-800-253-2834. Volkswagen's number for this recall is 69R6. Note: This recall partially supersedes recall 16V-078.
16V660000 · Fuel System, Gasoline:delivery:fuel Pump
Sep 13, 2016
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2009-2012 Audi Q5, and 2007-2012 Audi Q7 vehicles equipped with gasoline engines. The fuel pump flange on the affected vehicles may crack, allowing fuel to leak.
Consequence & remedy
Consequence: A fuel leak in the presence of an ignition source increases the risk of a fire.
Remedy: Audi will notify owners, and dealers will inspect the flange, replacing any flanges that are cracked. If the flange is not cracked, dealers will clean the pump flange and install a butyl rubber band to protect the pump. These repairs will be made free of charge. The recall began November 9, 2016. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 20W9.
16V376000 · Air Bags; Air Bags:frontal:sensor/control MODULE-INACTIVE
May 27, 2016
Volkswagen Group of America, Inc. (VW) is recalling certain model year 2008-2009 Audi A4, A5, and Q5 vehicles. In the affected vehicles, the air bag control units may corrode and fail.
Consequence & remedy
Consequence: If the air bag control unit fails, the air bags may not deploy in the event of a crash, increasing the risk of occupant injury.
Remedy: Audi will notify owners, and dealers will replace the air bag control unit, free of charge. The recall began October 2016. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 69O1.
Additional source detail variants (2)
Air Bags:frontal:sensor/control MODULE-INACTIVE
Volkswagen Group of America, Inc. (VW) is recalling certain model year 2008-2009 Audi A4, A5, and Q5 vehicles. In the affected vehicles, the air bag control units may corrode and fail.
Consequence: If the air bag control unit fails, the air bags may not deploy in the event of a crash, increasing the risk of occupant injury.
Remedy: Audi will notify owners, and dealers will replace the air bag control unit, free of charge. The recall began October 2016. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 69O1.
Air Bags
Volkswagen Group of America, Inc. (VW) is recalling certain model year 2008-2009 Audi A4, A5, and Q5 vehicles. In the affected vehicles, the air bag control units may corrode and fail.
Consequence: If the air bag control unit fails, the air bags may not deploy in the event of a crash, increasing the risk of occupant injury.
Remedy: Audi will notify owners, and dealers will replace the air bag control unit, free of charge. The recall began October 2016. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 69O1.
16V078000 · Air Bags:frontal:driver Side:inflator Module
Feb 10, 2016
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2010-2014 Golf, 2007-2010 Passat sedans and wagon, 2012-2014 Passat sedan and Eos, 2009-2014 CC, 2009-2012 Audi Q5, 2010-2012 S5 Cabriolet and 2010-2012 Audi A5 Cabriolet vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to rupture.
Consequence & remedy
Consequence: In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Remedy: Volkswagen will notify owners, and dealers will replace the driver's frontal air bag inflators, free of charge. Volkswagen issued an interim notification to owners on April 12, 2016, and will send a second notification when parts are available. Volkswagen will notify owners again once parts are available. Volkswagen owners may contact Volkswagen customer service at 1-800-893-5298. Audi owners may contact Audi customer service at 1-800-253-2834.
09V484000 · Air Bags
Dec 18, 2009
VOLKSWAGEN IS RECALLING CERTAIN MODEL YEAR 2009 Q5 PASSENGER VEHICLES MANUFACTURED BETWEEN NOVEMBER 25, 2008 AND JUNE 4, 2009. A LEFT AND/OR RIGHT A-PILLAR TRIM COVER CLIP MAY NOT HAVE BEEN MANUFACTURED CORRECTLY, ALLOWING THE A-PILLAR TRIM TO BECOME LOOSE WHEN THE SIDEGUARD HEAD PROTECTION AIRBAGS DEPLOY DURING A CRASH.
Consequence & remedy
Consequence: IF THIS HAPPENS, A LOOSE TRIM PIECE COULD INJURE THE FRONT SEAT OCCUPANTS OF THE VEHICLE.
Remedy: VOLKSWAGEN WILL INSPECT THE CLIP IN THE MIDDLE OF THE LEFT AND RIGHT A-PILLAR COVERS AND REPLACE IT FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JANUARY 22, 2010. OWNERS MAY CONTACT AUDI AT 1-800-253-2834.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0No exact-year investigations in this snapshot.