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2024 Audi Q4 E-TRON

Owner reports · Recalls · Investigations

Limited comparison data

There is not enough comparable history to draw a useful model-year comparison.

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How this year compares

Owner complaints by model year

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Counts vary with age, sales and reporting. They are not failure rates.

What owners reported most

All reported categories

Tap a category to read its complaints. One report may name several components.

When problems were reported

Mileage at the reported incident

Limited mileage data: 8 of 22 reports include usable mileage. There isn’t enough coverage to show a useful chart.

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Electrical System. Review the 15 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Service Brakes. Review the 3 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Forward Collision Avoidance. Review the 2 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

2 crash reports0 fire reports1 injury reports

What owners actually said

22 reports
Mileage unknown · Nov 30, 2025
Electrical System

I am reporting multiple ongoing electrical system malfunctions on my 2024 Audi Q4 55 e-tron SUV that create a safety risk, including sudden loss of functionality and warnings instructing me to stop driving. These issues began approximately two months after I purchased the vehicle and continue to occur. The car has been at Audi B…

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I am reporting multiple ongoing electrical system malfunctions on my 2024 Audi Q4 55 e-tron SUV that create a safety risk, including sudden loss of functionality and warnings instructing me to stop driving. These issues began approximately two months after I purchased the vehicle and continue to occur. The car has been at Audi Bellevue for the second times since 11/5/2025. The car with error was initially dropped off at the dealership on 09/27/2025. The vehicle repeatedly and sporadically displays the following warnings (even when at Audi dealership. “Electrical system". Malfunction! “Safety system: fault” See owners manual “Vehicle sound: malfunction” Pedestrians cannot hear vehicle. Please contact service (when the car is being driven) During some of these events, vehicle drivability is compromised, systems shut down unexpectedly, and the car instructs me to exit or stop driving. This creates a potential risk of loss of power while driving. The vehicle has been at Audi Bellevue now for approximately four weeks since 11/5/2025 attempting diagnosis and repair. I was informed that the dealership opened a TAC (technical assistance case) with Audi corporate, but they have not been able to resolve the issue. I was also told there is a related issue affecting the Audi e-tron GT and that the fix for that model cannot be applied to my Q4. My vehicle appears to be part of the national recall 25V125000 (Audi recall 93FR) covering the on-board charger/DC-DC converter (OCDC) that can fail and result in 12-volt battery depletion and loss of drive power. I have not been informed whether parts for this recall are available or whether my vehicle has been repaired under this recall. This is a safety-critical issue, and the repeated failures and warnings make the vehicle unreliable and potentially hazardous to drive. I am requesting that NHTSA document this defect and investigate whether other 2024 Audi Q4 e-tron SUVs are experiencing similar electrical failures.

NHTSA ODI #11702104

Mileage unknown · Oct 12, 2025
Tires

Our Audi has 13k miles. We noticed large chunks of rubber pulling away on the treads with pieces large enough to put our finger into. The dealer says they have seen this problem before with this tire

NHTSA ODI #11692916

114,630 miles · Aug 20, 2025
Tires

The contact owns a 2024 Audi Q4 equipped with Bridgestone Tires, Tire Line: Alenza, Tire Size: 255/45/R20, DOT Number: (N/A). The contact stated that while her friend was driving at an undisclosed speed, the message "Tire Pressure Lost" was displayed. The friend pulled into a parking lot to inspect the vehicle and noticed a blow…

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The contact owns a 2024 Audi Q4 equipped with Bridgestone Tires, Tire Line: Alenza, Tire Size: 255/45/R20, DOT Number: (N/A). The contact stated that while her friend was driving at an undisclosed speed, the message "Tire Pressure Lost" was displayed. The friend pulled into a parking lot to inspect the vehicle and noticed a blowout with one of the tires. The local dealer was contacted. The vehicle was not towed to a dealer to be diagnosed. The contact stated her friend waited for towing assistance. The contact stated that all four tires were replaced, and the vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 114,630. The VIN was invalid.

NHTSA ODI #11681894

150 miles · Jun 4, 2025
Electrical System

The contact leased a 2024 Audi Q4 E-Tron. The contact stated after the dealer had delivered the brand-new vehicle to the contact, the contact became aware that the VIN was included in NHTSA Campaign Number: 25V125000 (Electrical System); prior to the lease agreement; however, the dealer failed to disclose the recall information …

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The contact leased a 2024 Audi Q4 E-Tron. The contact stated after the dealer had delivered the brand-new vehicle to the contact, the contact became aware that the VIN was included in NHTSA Campaign Number: 25V125000 (Electrical System); prior to the lease agreement; however, the dealer failed to disclose the recall information to the contact, and the part to do the recall repair was not yet available. Additionally, the contact stated that the vehicle had failed to charge. The vehicle was taken to the dealer, where the contact was informed that the failure could be related to the recall. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure, but no assistance was provided. The failure mileage was approximately 150. VIN tool confirms parts not available.

NHTSA ODI #11664833

1,100 miles · May 19, 2025
Back Over Prevention

The contact owns a 2024 Audi Q4 E-Tron. The contact stated that while operating the vehicle in drive and reverse, the audible sound to alert pedestrians that the vehicle was in motion was intermittently inaudible. The contact stated that the sound was inoperable while the vehicle was in reverse, creating a back over hazard for p…

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The contact owns a 2024 Audi Q4 E-Tron. The contact stated that while operating the vehicle in drive and reverse, the audible sound to alert pedestrians that the vehicle was in motion was intermittently inaudible. The contact stated that the sound was inoperable while the vehicle was in reverse, creating a back over hazard for pedestrians. The cause of the failure was not yet determined. The local dealer and manufacturer were notified of the failure. The failure mileage was 1,100.

NHTSA ODI #11661784

1,000 miles · May 7, 2025
Electrical System

The contact owns a 2024 Audi Q4 E-Tron. The contact received notification of NHTSA Campaign Number: 25V125000 (Electrical System); however, the part to do the recall repair was not yet available. The contact stated that while idling and opening the front driver's side door to grab a parking lot ticket, the vehicle turned off. Th…

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The contact owns a 2024 Audi Q4 E-Tron. The contact received notification of NHTSA Campaign Number: 25V125000 (Electrical System); however, the part to do the recall repair was not yet available. The contact stated that while idling and opening the front driver's side door to grab a parking lot ticket, the vehicle turned off. The contact stated that the vehicle was able to restart after several attempts. Additionally, the contact stated that the vehicle had temporarily failed to charge. The local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 1,000. VIN tool confirms parts not available.

NHTSA ODI #11659525

Mileage unknown · Apr 25, 2025
Electrical System

The contact owns a 2024 Audi Q4 E-Tron. The contact received notification of NHTSA Campaign Number: 25V125000 (Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of …

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The contact owns a 2024 Audi Q4 E-Tron. The contact received notification of NHTSA Campaign Number: 25V125000 (Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ODI #11656832

600 miles · Apr 3, 2025
Electrical SystemForward Collision Avoidance

The contact owns a 2024 Audi Q4 E-Tron. The contact stated while driving at various speeds, the message "Vehicle Sound Malfunction! Pedestrian Cannot Hear Vehicle. Please Contact Service" was displayed. The contact stated that the failure recurred intermittently. The vehicle was taken to the dealer, where it was diagnosed. The d…

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The contact owns a 2024 Audi Q4 E-Tron. The contact stated while driving at various speeds, the message "Vehicle Sound Malfunction! Pedestrian Cannot Hear Vehicle. Please Contact Service" was displayed. The contact stated that the failure recurred intermittently. The vehicle was taken to the dealer, where it was diagnosed. The dealer informed the contact that the electric vehicle sound alert system was malfunctioning. The dealer informed the contact that the manufacturer's solution for the failure was pending. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 600.

NHTSA ODI #11652611

200 miles · Jan 8, 2025
Electrical System

The contact owns a 2024 Audi Q4 E-Tron. The contact stated that the vehicle had experienced several electrical failures and would not immediately start on several occasions. The vehicle was taken to the dealer who performed software updates but the failures continued to occur. Later, while driving the vehicle had randomly shut o…

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The contact owns a 2024 Audi Q4 E-Tron. The contact stated that the vehicle had experienced several electrical failures and would not immediately start on several occasions. The vehicle was taken to the dealer who performed software updates but the failures continued to occur. Later, while driving the vehicle had randomly shut off. The vehicle was towed to the dealer but the cause of the failures was not yet determined. The manufacturer was notified of the failures. The failure mileage was 200.

NHTSA ODI #11634912

5,000 miles · Dec 12, 2024
Service Brakes, HydraulicSteeringVehicle Speed ControlCrash

The contact owned a 2024 Audi Q4 E-tron. The contact stated upon driving into the parking lot of an occupied charging station at 30-35 MPH and attempting to pull into the charging station, the vehicle accelerated unintendedly and spun several times. The contact stated that she depressed the brake pedal and attempted to steer the…

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The contact owned a 2024 Audi Q4 E-tron. The contact stated upon driving into the parking lot of an occupied charging station at 30-35 MPH and attempting to pull into the charging station, the vehicle accelerated unintendedly and spun several times. The contact stated that she depressed the brake pedal and attempted to steer the vehicle, but the vehicle failed to respond. The contact pressed the Push to Start button to stop the vehicle, but the passenger's side of the vehicle hit and knocked down a small tree, crashed into an embankment, and the vehicle stopped. The air bags did not deploy. There was no warning light illuminated. The contact was able to exit the vehicle. There was no injury sustained. No police report was filed. The vehicle was towed to G & C Auto Body(3440 Stanley Blvd, Pleasanton, CA 94566) to be repaired. The dealer was notified of the failure and advised the contact to tow the vehicle to their location after the body repair because they would need to read the EDR to determine the cause of the failure. The vehicle was not repaired by G & C Auto Body and was deemed a total loss by the insurance company. The manufacturer was notified of the failure. The failure mileage was approximately 5,000.

NHTSA ODI #11630395

Official recalls

3

25V125000 · Electrical SYSTEM:12V/24V/48V Battery; Electrical System:propulsion System:dc/dc Converter

Feb 28, 2025

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2024-2025 AUDI Q4 E-Tron SUV, AUDI Q4 E-Tron Sportback, and 2024 ID.4 vehicles. The on-board charger (OCDC) may fail and stop charging the 12-volt battery, which can result in a loss of drive power.

Consequence & remedy

Consequence: A loss of drive power increases the risk of a crash.

Remedy: Dealers will replace the OCDC, free of charge. Owner notification letters were mailed on May 20, 2025. Owners may contact Volkswagen customer service at 1-800-893-5298 or Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 93CJ. Audi's number for this recall is 93FR.

Additional source detail variants (2)

Electrical System:propulsion System:dc/dc Converter

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2024-2025 AUDI Q4 E-Tron SUV, AUDI Q4 E-Tron Sportback, and 2024 ID.4 vehicles. The on-board charger (OCDC) may fail and stop charging the 12-volt battery, which can result in a loss of drive power.

Consequence: A loss of drive power increases the risk of a crash.

Remedy: Dealers will replace the OCDC, free of charge. Owner notification letters were mailed on May 20, 2025. Owners may contact Volkswagen customer service at 1-800-893-5298 or Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 93CJ. Audi's number for this recall is 93FR.

Electrical SYSTEM:12V/24V/48V Battery

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2024-2025 AUDI Q4 E-Tron SUV, AUDI Q4 E-Tron Sportback, and 2024 ID.4 vehicles. The on-board charger (OCDC) may fail and stop charging the 12-volt battery, which can result in a loss of drive power.

Consequence: A loss of drive power increases the risk of a crash.

Remedy: Dealers will replace the OCDC, free of charge. Owner notification letters were mailed on May 20, 2025. Owners may contact Volkswagen customer service at 1-800-893-5298 or Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 93CJ. Audi's number for this recall is 93FR.

24V361000 · Exterior Lighting:lighting Control Module:software

May 22, 2024

Volkswagen Group of America, Inc. (Audi) is recalling certain 2022-2024 Q4 E-TRON and Q4 E-TRON Sportback vehicles. The incorrect headlight control module software may have been installed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."

Consequence & remedy

Consequence: Incorrect headlight control module software may cause the parking lights not to operate as intended when the headlights are turned on and the turn signals are activated, which can reduce vehicle visibility and increase the risk of a crash.

Remedy: Dealers will update the headlight control module with a new data set, free of charge. Owner notification letters were mailed June 6, 2024. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 941L.

23V842000 · Electrical System:propulsion System:charging:cable/cord:onboard

Dec 13, 2023

Volkswagen Group of America, Inc. (Audi) is recalling certain 2022-2024 RS e-tron GT, e-tron GT, Q4 e-tron Sportback, Q4 e-tron, 2020-2021 Audi A8, 2019-2024 e-tron Quattro, 2020-2024 e-tron Sportback Quattro, Q5, and 2021-2022 A7 vehicles. When using the industrial 220V/240V plug at the 100% charge setting, some home power outlets may be incapable of handling the electrical current required to utilize the compact charging system, causing the outlet or charging cable to overheat.

Consequence & remedy

Consequence: An overheated outlet or charging cable can increase the risk of a fire.

Remedy: Owners are advised not to use the 220V/240V compact/portable charging cable and only use the 110V home charging cable or public charging stations. Dealers will supply a new 220V/240V compact/portable charging cable with an incorporated temperature sensor, free of charge. Owner notification letters were mailed on March 28, 2024. Owners may contact Audi customer service at 1-800-253-2834. Audi's numbers for this recall are 93U6 and 93U8.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

0

No exact-year investigations in this snapshot.