2020 Audi Q3

Rained. Got into my car and had water dripping down from the lights/dome of the car. Water was short circuiting the lights and they were turning on by themselves. Tried to turn them off but sensors wouldn’t respond. Water was dripping down to the console where the start engine and other controls including the charging ports/wireless charging pad. Water also leaked from the front passenger side housing down to the floor. Occurred at 37.5k This has happened once before earlier in may. I called the dealership but were unable to help due to appt booked out a month. If they cannot reproduce the issue they won’t fix it. Occurred first time at 35k

Every time it rain water comes into the vehicle.So it happen from the overhead panel and it mess with the light and it stay on .So where the lights are the water comes out and falls on the phone charger, usb outlet and the gears parking, drive etc.I took the vehicle to the dealer and the results stated check and clear drains search for TSB found 2056944/8 check seal and sunroof glass and readjust.This is the second time this is happening and every time I open the sun roof it’s moisture there.

CAR COMPLETELY SHUT DOWN, DRIVING 30 MILES AN HOUR, HAD NO POWER OR STEERING . DEALER 'NEVER HEARD OF IT' BUT HAD A RECALL SOFTWARE UPDATE I HAD NOT BEEN TOLD ABOUT FOR THE 'ENGINE CONTROL UNIT''SOFTWARE EA888 BOSCH AND CONTINENTAL. AND 'INTERNAL CONTROL MODULE PERFORMANCE CAUSED LOST POWER TO VEHICLE ' ALSO CLOCK SETS TO MIDNIGHT AND THEY DON'T HAVE A FIX FOR IT

AFTER STOPPING AT A SIGN ON A BUSY ROAD, THE ENGINE FULLY SHUT DOWN AFTER A SECOND OR TWO OF ACCELERATION. A WARNING CAME ON THE DASH TO PULL CAR OVER AND CALL DEALER. THE ENGINE WAS COMPLETELY DEAD, BUT I WAS ABLE TO COAST TO SIDE OF ROAD. AFTER THINKING ABOUT THE SITUATION FOR A FEW MINUTES, I STARTED UP THE CAR AGAIN SINCE I WAS IN A PRECARIOUS LOCATION. I DROVE IT ANOTHER TEN MILES TO MY DESTINATION WITHOUT ANY ISSUES. AFTER REACHING MY DESTINATION, I CALLED AUDI ROADSIDE ASSISTANCE. THEY SENT A TOW TRUCK (IT TOOK JUST UNDER FOUR HOURS TO ARRIVE). THEY THEN TOWED CAR TO ELK GROVE AUDI, WHICH IS WHEN I LEARNED THAT AUDI KNEW OF THIS PROBLEM BUT WAS NOT UPDATING THE SOFTWARE UNTIL PROBLEMS DEVELOPED IN THE CARS. I FEEL THAT I WAS VERY LUCKY THAT THE STALLED ENGINE DID NOT HAPPEN ON HIGHWAY OR THAT I DID NOT HAVE ANY PASSENGERS IN CAR. THE OUTCOME COULD HAVE BEEN VERY BAD. AFTER CONTACTING AUDI CUSTOMER SERVICE A FEW DAYS LATER, THEY ('MARIA' ON MESSAGE LINE) SAID THEY WOULD LOOK INTO THE ISSUE AND CONTACT ME BY FRIDAY FEB 12. I NEVER RECEIVED ANY FURTHER COMMUNICATION FROM AUDI.

TRUCK READS FAINT OR OLD LANES ON THE ROAD & WILL OFTEN JERK THE TRUCK OVER TO THE OLD LANE VS THE ACTUAL LANE THAT IS BEING DRIVEN. WHEN YOU TRY TO TAKE CONTROL ITS REALLY HARD AS IF THE STEERING WHEEL LOCKS. RECENTLY THE SENSORS FOR FORWARD COLLISION CAN SENSE PEDESTRIANS WALKING AHEAD OF THE TRUCK A FEW FEET AWAY & WILL ENGAGE THE EMERGENCY BREAKS AS IF WERE GOING TO HIT THE PEDESTRIANS WHO AREN'T EVEN CLOSE TO US. THE BREAKS UPON RELEASE FROM A LIGHT OR BACKING OUT OF THE DRIVE WAY MAKES A HORRIBLE GRINDING NOISE. AUDI SAID ITS A CHARACTERISTIC OF THE TRUCK! TODAY WHILE DRIVING THE TRUCK SEEMED TO BE SHAKING A LITTLE & REDUCING SPEED. WHEN I PULLED INTO THE PARKING SPACE THE TRUCK WAS STILL SHAKING. AN ALERT LIT UP THE DASH BOARD "DRIVE SYSTEM: MALFUNCTION! PLEASE CONTACT SERVICE. THE TACHOMETER WAS FULLY RED 1-8 VS 7-8. I TRIED TO GIVE THE TRUCK A LITTLE GAS TO STOP THE SHAKING, BUT THAT DID WORK. I SHUT THE TRUCK OFF WAITED & TURN IT BACK ON THE MESSAGE WAS CLEARED. I WAS SCARED TO DRIVE IT, BUT TOOK THE TRUCK TO AUDI WHERE IT IS BEING LOOKED AT. AUTO START/ STOP LOCKS THE STEERING WHEEL UPON RESTARTING & HAS TAKEN OFF EXTREMELY FAST IN A JERKING MOTION WHICH COULD CAUSE AN ACCIDENT. THIS WAS SAID TO BE ANOTHER CHARACTERISTIC OF THE TRUCK. IT SEEMS TO BE A LOT OF DANGEROUS CHARACTERISTICS WITH THIS TRUCK THAT ARE NOT MENTION BEFORE LEASING. MY PREVIOUS A4 HAD SIMILAR FEATURES & THESE ISSUES NEVER OCCURRED. I DON'T FEEL SAFE IN THIS TRUCK ITS BRAND NEW 2020 WITH 5K MILES & IT SEEMS TO BE ISSUE AFTER ISSUE.

I NOW HAVE A BRAND NEW CAR FOR 4 WEEKS..ON 5 SEPARATE OCCASIONS, THE START/STOP FEATURE ON THE VEHICLE HAS PRESENTED A MAJOR PROBLEM...IT STALLS EPISODICALLY WHEN THE BRAKES ARE APPLIED...IT STOPS BUT THEN DOES NOT START. THE WORST WAS PULLING INTO AN INTERSECTION, STOPPED TO LOOK FOR ONCOMING TRAFFIC...BEFORE I SAW A CAR WAS HEADING DOWN THE HILL, I TRIED TO PULL OUT BUT THE CAR STALLED AND NOW ONCOMING TRAFFIC WAS BEARING DOWN ON ME.. I BROUGHT THE CAR TO AUDI SERVICE, THEY TOLD ME AUDI KNOWS ABOUT THE PROBLEM BUT HAS NO FIX!!! INCREDIBLE! THIS IS A MAJOR SAFETY ISSUE THAT IS NOT BEING ADDRESSED. I WAS TOLD BY THE SERVICE MANAGER TO OVERRIDE THE START/STOP FEATURE TO DEACTIVATE...IT IS NOW INCUMBENT UPON ME TO REMEMBER TO DO THIS EVERY TIME I START THE VEHICLE. AUDI HAS A PROBLEM WITH THIS VEHICLE WHICH HAS NOW BECOME MY PROBLEM. I AM TOLD THAT THEY HAVE "NO IDEA" WHEN THIS WILL BE FIXED...ARE THEY KIDDING ME...THIS PROBLEM HAS THE POTENTIAL OF CAUSING A MAJOR VEHICLE CRASH. THIS MUST BE ADDRESSED AND RECTIFIED. PLEASE ADVISE.

THE PRESENSE FRONT IS DOES NOT WORK AS DESIGNED. I HAVE PROVIDED AUDI WITH VIDEOS SHOWING THE PRESENSE NOT WORKING AT ALL UNDER CONDITIONS THEY STATE IT SHOULD AND ALSO DID A TEST DRIVE WITH THE DEALER WHO STATED IT WAS NOT WORKING AS DESIGNED BUT COULD NOT DO ANYTHING SINCE THERE ARE NO CODES. THE VIDEOS SHOW THAT I CAN RAPIDLY APPROACH A VEHICLE AND THE SYSTEM DOES NOT ENGAGE. NO WARNING OR ACTION, WHEN I AM WITH IN A 1/2 CAR LENGTH OF THE VEHICLE IN FRONT OF ME AND THE PRESENSE SYSTEM SET TO EARLY. I DID TEST DRIVE OTHER 2020 Q3S AND THEY ALL BEHAVED THE SAME. MY CAR HAD ITS RADAR SYSTEM REPLACE AND STILL BEHAVES THE SAME WAY. A CASE WAS FILLED WITH AUDI USA AND THEY STATED UNLESS THERE IS A CODE THERE IS NOTHING THEY CAN DO EVEN THOUGH THE DEALER THEMSELVES BELIEVE THERE IS SOMETHING WRONG. THE DISTANCE WARNING SYSTEM ALSO SHOWS SIGNS OF NOT ALWAYS WORKING AS DESIGNED. FOR INSTANCE I HAVE IT SET TO 2 SECONDS. AT TIMES IT DOES NOT WARN ME I AM WITHIN THE 2 SECONDS. AT OTHER TIMES I CAN BE MORE THAN 2 SECONDS AND IT STILL STAYS ON. ACCORDING TO AUDI THE PRESENSE AND DISTANCE WARNING SYSTEM DO NOT WORK TOGETHER, THEREFORE ISSUE WITH ONE DOES NOT MEAN THE OTHER IS HAVING ISSUES, BUT GIVEN THEY ARE BOTH USING THE SAME HARDWARE, THERE ARE USING THE SAME FIRMWARE. ALL THIS OCCURS EITHER EITHER ON THE HIGHWAY OR SIDE ROADS. I HAVE PROVIDED PICTURES FROM THE VIDEOS FOR YOUR REVIEW.