2019 Audi A7

Intermittent failure of back-up camera. This can cause injury or fatality to a child behind the vehicle who cannot be seen when the camera is not working. This has been reported to the local Audi dealership but they say they cannot repair it unless they can reproduce the problem. I have photos of the failure notification that appears on the dashboard, what Audi calls the MMI. The front camera has also failed from time to time but the rear seems to me to be the more critical. I have provided these to the dealer. Below I have given the date of one failure but it has happened on multiple occasions.

SIMILAR TO A COMPLAINT I READ ABOVE, I DO OFTEN HAVE CONCERNS OVER THE START/ STOP SYSTEM. WHEN THE HYBRID SYSTEM IS ACTIVE, IT'S EXTREMELY SENSITIVE IN ACTIVATING (NOT ONLY WHEN CARS ARE IN FRONT BUT ALSO PEDESTRIANS JUST WALKING BY. HOWEVER, SOMETIMES WHEN STOPPED AT A LIGHT, STOP SIGN, ETC. WHEN I PRESS THE GAS AFTER THE ENGINE REENGAGES, THE CAR OFTEN HAS A SERIOUS LAG AND DOES NOT ACCELERATE FOR SEVERAL SECONDS, TO THE POINT WHERE I HAVE TO WONDER IF IT'S ACTUALLY ON (IT IS) THE CONCERN IS THAT DRIVERS BEHIND ME, IF NOT EXTREMELY CAUTIOUS COULD REAR END ME. I'VE BEEN HONKED AT SEVERAL TIMES, DUE TO THIS ISSUE ON NORMAL ROADS. THANKFULLY, NO INCIDENTS OR ACCIDENTS HAVE OCCURRED, BUT I FEAR IT COULD ONLY BE A MATTER OF TIME, IF THIS PERSISTS, PARTICULARLY IN STOP AND GO HIGHWAY TRAFFIC.

THE START STOP SYSTEM IS ALWAYS ACTIVE UPON EACH DRIVING SESSION OF THE VEHICLE. HOWEVER AT TIMES THE HYBRID SYSTEM WHEN IT KICKS IN, DOESN'T ACTIVATE THE ENGINE QUICKLY ENOUGH SO WHEN I PRESS THE GAS PEDAL IT IS NOT RESPONSIVE AND I CAN'T PROPEL FORWARD. THIS IS OF CONCERN WHEN I'M NOT AT A TRAFFIC LIGHT AND THE START STOP SYSTEM KICKS IN DURING STOP AND GO TRAFFIC.

YESTERDAY MORNING, WHILE DRIVING NORTH ON I-35 TO WORK, THERE WAS A LOUD "POP" FROM DIRECTLY ABOVE MY WINDSHIELD. THIS SCARED ME TO DEATH! THE SOUND WAS SO FRIGHTENING THAT I DUCKED AND FOR A MOMENT, I THOUGHT I HAD BEEN INVOLVED IN A WRECK BUT QUICKLY NOTICED NOTHING OUT OF THE ORDINARY HAD OCCURRED. TYPICALLY, TRAFFIC IS VERY HEAVY, ONLY MOVING ABOUT 20MPH. HOWEVER, ON THIS PARTICULAR MORNING, TRAFFIC WAS SOMEWHAT LIGHTER AND MOVING ABOUT 40MPH. I HAD CLEAR VISIBILITY ACROSS THE FRONT WINDOW AND COULD TELL THAT NOTHING HAD FLOWN IN MY DIRECTION. I WAS NOT TRAILING BEHIND OR AROUND ANY SUVS, DUMP TRUCKS, OR OTHER LARGE VEHICLES THAT COULD HAVE KICKED UP A ROCK. I ALSO HAD NOT DRIVEN UNDER AN OVERPASS, SO I KNEW NOTHING COULD HAVE FALLEN FROM ABOVE. ONCE I ARRIVED AT WORK, I DISCOVERED THE FRONT SECTION OF MY PANORAMIC ROOF WAS CRACKED AND SHATTERED ALL THE WAY ACROSS THE WIDTH OF THE VEHICLE AND PRESSED INWARD, EXPOSING THE INTERIOR LINING.

2019 AUDI A7 HAS THROTTLE LAG AND AT TIMES SEVERE THROTTLE LAG CAUSING A MULTI SECOND DELAY THAT PUT ME IN IN THE PATH OF ONCOMING TRAFFIC WITH A NEAR HIT. AT THE TIME OF THIS INCIDENT, THE THROTTLE LAG HAD NEVER BEEN THAT SEVERE BUT HAS RESULTED IN A VEHICLE THAT I HAVE NO CONFIDENCE IN WITH RESPECT TO PERFORMANCE. DETAILS: I WAS SLOWING DOWN (1MPH) AND AS THE LANE NEXT TO ME CLEARED, I ATTEMPTED TO CHANGE LANES BUT THERE WAS LIKE A 3 SECOND DELAY. I'D THOUGHT THE CAR HAD STALLED AND THEN IT LUNGED INTO THE ADJACENT LANE AND I ALMOST WAS HIT. IN GENERAL, I CAN HEAR THE TRANSMISSION ENGAGE, BUT NOTHING HAPPENS, NO ACCELERATION WITHOUT SOME HESITATION. FREQUENCY: THROTTLE LAG HAPPENS DURING ALMOST EVERY DRIVE, MULTIPLE TIMES PER DRIVE. I'VE TAKEN VEHICLE TO TWO DEALERSHIPS AND THEY MAINTAIN IT OPERATES AS IT SHOULD. WHILE THESE EVENTS ARE FRUSTRATING, THIS INCIDENT DESCRIBED IN THE BEGINNING WITH A FEW OTHERS THAT HAVE MATCHED ITS SEVERITY CAN ONLY BE DESCRIBED AS UNSAFE. THERE IS A COMMUNITY OF PEOPLE THAT HAVE THE SAME ISSUE AND THUS FAR AUDI HAS NOT RESPONDED WITH A FIX. I FEAR THIS PROBLEM MAY CAUSE AN ACCIDENT.

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

FROM THE ATTACHED AUDI ROCHESTER SERVICE INVOICE: "THERE IS A HESITATION TYPE JERKING SENSATION FELT ON TAKE OFF, IT IS PRONOUNCED SO MUCH THAT IT MAKES YOUR HEAD JERK. ON PREVIOUS VISIT ROAD TESTED SIMILAR MODEL VEHICLE AND FOUND THE SAME JERKING SENSATION, DOES NOT HAPPEN WHEN DRIVING IN AUTOMATIC MODE [WHERE IT IS ALWAYS SILKY SMOOTH ACCELERATION -- AS EXPECTED] IN MANUAL S-TRONIC SHIFT MODE, THE CAR DOUBLE JERKED VIOLENTLY SNAPPING BOTH MY HEAD BACK AND THE AUDI ROCHESTER TECH'S HAD BACK. NOT ONLY WAS IT DANGEROUS, BUT I LOST MOMENTARY CONTROL OF THE CAR. THIS BECOMES MORE PRONOUNCED ON A SMALL INCLINE. AUDI CORP. REP STATED: "THE CAR IS DESIGNED THIS WAY." I ASKED FOR UPDATED FIRMWARE SINCE THE AUDI ROCHESTER TECH STATED DURING THAT TEST DRIVE: "I CAN'T FIX THIS HANK. IT NEEDS A FIRMWARE UPDATE." JDPOWER ALSO NOTICED SOMETHING RELATED, BUT LESS INTENSE: HTTPS://WWW.JDPOWER.COM/CARS/EXPERT-REVIEWS/2019-AUDI-A7-REVIEW . IN MY OPINION AUDI'S LANGUAGE IS PURPOSELY "CYA" IN A WAY: -"TESTED SIMILAR MODEL VEHICLE AND FOUND THE SAME JERKING SENSATION" AS WELL AS AUDI OF AMERICA'S: "THE CAR IS DESIGNED THIS WAY." MY AUDI OF AMERICA [RICK} COMPLAINT NUMBER IS: 190808989 . RICK ALSO REFUSED TO CONTACT GERMANY TO SEE IF THERE WAS A FIRMWARE UPDATE..

EACH TIME I USE CRUISE CONTROL AND COMPLETELY OUT OF THE BLUE, THE CAR WILL SUDDENLY SLOW DOWN AND AN INDICATOR LANE LIGHT WILL COME ON. I NEVER USE THE LANE ASSIST SO THAT IS NOT THE PROBLEM - I CHECKED THAT FIRST. HANDS ARE ON THE WHEEL, ATTENTION IS FULLY ON THE ROAD AND THERE IS NO DRIVER ERROR. I WILL BE CRUISING ALONG AND THE CAR SUDDENLY (VERY SUDDENLY!) WILL SLOW DOWN - ALMOST AS IF THE ENGINE WAS SHUTTING DOWN. I'M NO LONGER USING CRUISE CONTROL BECAUSE OF THE POTENTIAL DANGER. IN ADDITION TO THIS ISSUE, THE VIRTUAL COCKPIT WILL GO BLACK AND NEVER WORKS CONSISTENTLY I.E. THE BLUETOOTH CONNECTION AND APPLE CAR PLAY. I'VE SPOKEN TO MY DEALERSHIP AND THEY SAID TO CALL AUDI CONNECT. STILL NO SOLUTION AS TO WHY THE PROBLEM HAPPENS. VERY FRUSTRATING.