2019 Audi A7

The car shut-off on three separate occasions while driving on [XXX] in Wesley Chapel, FL (twice) and once while traveling south on [XXX] in Orlando. There were multiple warning lamps and messages and I am requesting the BSG be replaced on this vehicle and the dealership refuses to replace it, although there is a manufacturer recall on this part that is a ticking time-bomb that may cause the car to shut off again while driving. When this occurs, you cannot put the car in gear and it presented a clear and present danger to the driver and their passengers. The dealership continues to try and fix other things and not the immediate and present issue of the BSG replacement. Someone please assist with getting this issue resolved and corrected. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The following issues started in September 2024, however, they continue to be a problem and safety concerns. 1. The all doors of this vehicle has complications with opening as the lock and latch assembly fails. This causes issues with the doors locking or opening appropriately. It also causes central locking error code to be alerted. REPLACEMENT OF DRIVER FRONT DOOR LOCK/LATCH ASSEMBLY DUE TO MECHANICAL FAILURE INTERNAL OF LATCH MECHANISM NOT ALLOWING INTERIOR HANDLE/CABLE TO REACH CLOSED POSITION 2. The truck of the car does not open with the use of the door latch or key fob. You have to manually open the trunk. BOTH REAR HATCH MOTORS DUE TO MECHANICAL FAILURE 3. The Apple car play does not always connect successfully which causes a safety concern for not being able to use hand free and reduce distractions while driving.

2019 Audi A7 VIN: [XXX] Mileage: 53336 Fuel Pump and Starter Battery Failure Car stalls during operation. Confirmed by Tyson Audi Dealer wants to charge me for the repair of the said parts. Warning light appeared, then went off. Vehicle was taken to dealership. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The alternator malfunctioned and was not available for inspection upon request My safety was put at risk as the car ceased to move while driving on high speeds on the hwy The problem has been reproduced by several other audi owners. This is a widespread issue putting multiple lives at risk The vehicle component has been inspected by the manufacture There were no malfunctions happening prior I was driving on the highway and all of a sudden, all the lights were going off on the car. alot of malfunctioning. first message was electrical system malfunction, then rear spoiler malfunction and the car ceased to begin moving. I had to park it in the merging lane and feared for my safey. I decided to call audi for a jump start. the car started but as soon as the cables were removed the car died again. i had to then call for a tow truck to take the car to the dealership. All this happened while i was cold and stuck in the middle of a busy highway street. I was told by audi this is a widespread issue. they did not provide a loaner car as they said they were out and ive been on the waiting list for the past 3 weeks. They also said the parts were back ordered and i can be looking at 3-6 months without my car. No reinbursement for the car payments either and im limited to a rental for $50 a day max which i would have to pay out of pocket and get reimbursed while paying for the car note as well. This is unacceptable.

The contact owns a 2019 Audi 7. The contact received notification of NHTSA Campaign Number: 22V155000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Multiple warnings indicating to contact dealer (Lane departure, adaptive cruise control, collision avoidance, etc) then 1 minute later transmission failure and engine failure imminent.... pull over immediately and contact dealer. while driving a few minutes later my center MMI went blank then my electronic dash went blank, transmission went into neutral and the engine died all within a few seconds. Fortunately I was able to coast to a stop and unable to restart the vehicle. towed to dealer who assessed that starter/generator needed to be replaced.

On a late dark night driving back home from supper my wife's low mileage Audi suddenly died on a busy and unlit street (Champions Forest Drive). We had to call an Uber to take us home. We also had to leave the abandoned vehicle overnight. Early the next morning a Harris County Precinct 4 Constable Deputy came to our house inquiring about the status of our abandoned car. An Audi tow truck hauled the car to their North Houston Audi dealership that same early morning where we were told that the problem was due to a defective alternator. They also told us that we would have to wait 3-4 months for repairs. They have, at their small dealership, over 50 cars waiting to be repaired. We were also informed there are 40,000 to 50,000 vehicles worldwide with this exact same problem.

I am reaching out to update complaint number 11503265. Back in October of 2022, my vehicle turned off on me one time at the gas station and would not start until I waited 5 minutes. The vehicle did the same thing about 15 minutes later after I arrived at a friends' house. Following that incident later on that night it happened again. I have also had some issues with the vehicle not accelerating.