2012 Audi A7

TL* THE CONTACT OWNS A 2012 AUDI A7. WHILE DRIVING 65 MPH, THE STEERING WHEEL SEIZED AND THE STEERING ASSIST WARNING INDICATOR ILLUMINATED. THE CONTACT MANAGED TO MANEUVER THE STEERING WHEEL AND DRIVE HOME. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED AND THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 94,291.

NHTSA RECALL NUMBER 18V370 NO PODS REPAIR KITS AVAILABLE FOR EXISTING CUSTOMERS DRIVING AROUND IN VEHICLES WHILE AUDI ISSUED STOP SALE ON CARS IN STOCK AT THEIR FACILITY WITH THE DANGEROUS PART. THE PASSENGER OCCUPANT DETECTION SYSTEM (PODS) CAN MALFUNCTION DUE TO STRESS/WEAR FACTORS AFFECTING AN INTERNAL CONNECTOR OR CONTACT RESISTANCE INCREASE AT BODY-SENSING MAT IN THE SEAT. SHOULD A MALFUNCTION OCCUR, VEHICLE OCCUPANTS WILL BE ALERTED OF A PODS PROBLEM BY ILLUMINATION OF THE AIRBAG MONITORING LIGHT AND BY THE STATUS OF THE PASSENGER AIRBAG OFF INDICATOR LIGHT. IN THIS SITUATION, A FRONT PASSENGER SEAT OCCUPANT RISKS INJURY IN A CRASH BECAUSE A MALFUNCTIONING PODS MAY NOT MAKE THE CORRECT AIRBAG DEPLOYMENT DECISION FOR THE TYPE OF OCCUPANT SEATED THERE.

RECEIVED NOTICE SOME TIME AGO ABOUT RECALL AFFECTING PASSENGER AIRBAG. MONTHS HAVE PASSED AND AUDI HERE CLAIMS STILL DO NOT HAVE PARTS FOR RECALL. I ALSO EARLIER FILED A COMPLAINT ABOUT A SHORT IN THE WIRING HARNESS DISABLING THE DRIVER'S AIRBAG (WHICH I NOW BELIEVE IS A PROBLEM WITH THE HEATED SEATS SINCE THEY WERE EXCLUDED FROM THE PREVIOUS RECALL FOR THIS PROBLEM IN OTHER MODELS AND DON'T UNDERSTAND WHY WAS NOT A SUBJECT FOR RECALL AS WELL.

TAKATA RECALL, MY AIRBAG LIGHT HAS BEEN ON SINCE APRIL 2018. AUDI OF ANNAPOLIS INFORMED ME THAT I HAVE TO PURCHASE ANOTHER STEERING WHEEL FOR $4000 TO REPLACE A FAULTY AIRBIG, WHY? I HAVE NO HORN AND NO AIR BAG AND I'M TERRIFIED TO DRIVE MY CAR. I'VE BEEN RENTING CARS SINCE APRIL. MY CAR IS ALSO OVERHEATING WHEN IT'S IDLE FOR 10 MINUTES, HOWEVER, WHEN I START DRIVING IT COOLS DOWN. I SEE RECALLS FOR OTHER AUDI MODELS, WHY NOT THE 2012 A7?

PASSENGER OCCUPANT DETECTION SYSTEM (PODS) RECALL. MY VEHICLE'S PASSENGER OCCUPANT DETECTION SYSTEM IS CURRENTLY MALFUNCTIONING AND DOES NOT RECOGNIZE THE PRESENCE OF A PASSENGER 100% OF THE TIME DURING ALL OPERATIONS STATIONARY AND IN MOTION. THE PASSENGER AIRBAG OFF LIGHT REMAINS LIT 100% OF THE TIME, EVEN WHEN A PASSENGER IS SITTING IN THE SEAT DURING ALL OPERATIONS. I RECEIVED A RECALL LETTER, BUT AS OF 12:04 18 AUG 2018, MY VEHICLE VIN ON THE NHTSA AND AUDI WEBSITES ARE NO LONGER IDENTIFYING MY VEHICLE AS A RECALLED VEHICLE, ALTHOUGH IT HAS THE SPECIFIC PROBLEM IDENTIFIED. PLEASE ADVISE, AS THIS IS A SAFETY ISSUE FOR MY FAMILY THAT COULD RESULT IN INCREASED CHANCE OF INJURY OR LOSS OF LIFE.

WHILE DRIVING MY 2012 AUDI A7 ON THE HIGHWAY, RECEIVED NUMEROUS ERROR MESSAGES WITHOUT WARNING ON THE DASHBOARD. THE CAR BEGAN TO LURCH, STALL, AND DRIVE ERRATICALLY WITH LIMITED DRIVING AND BRAKING CONTROL. SITUATION WAS VERY UNSAFE AND POTENTIALLY LIFE THREATENING. AUDI DEALERSHIP STATED THAT A COOLANT MIGRATION DEFECT OCCURRED. THE COOLANT PUMP VALVE FAILED INTERNALLY AND LEAKED COOLANT ONTO THE WIRING HARNESS. THE COOLANT TRAVELED ALONG THE HARNESS AND DAMAGED OR DESTROYED MULTIPLE ELECTRICAL COMPONENTS INCLUDING THE ECM, TRANSMISSION CONTROL UNIT, AND THE HARNESS / ELECTRICAL CONNECTIONS. AUDI HAS A HISTORY OF COOLANT PUMP DEFECTS AND HAS ACTIVE RECALLS FOR THIS EXACT ISSUE FOR OTHER MODELS. THIS MODEL, THE 2012 A7 SHOULD BE ADDED TO THAT LIST AS IT IS A KNOWN ISSUE AND TECHNICAL SERVICE BULLETINS WERE SENT TO THE DEALERS.