2016 Audi A6

There is a recall out for “2016 Audi A6 vehicles” the recalls are “fuel system rail” as well as “coolant pump”. Both recalls are vin specific and what I find to be devastating is that both recall risk pertains to possible fire! I have the exact issues with my vehicle I even have the epc light coming on and the code is “fuel rail system” I also have an ongoing issue with my coolant system. I have documentation that I’ve paid out of pocket to take care of these issues, however being that there is no current open recalls under my vin number I do not believe mechanics know exactly what to do to fix the issues. The vehicle is misfiring, shutting off and the EPC code is stating “fuel system rail” along with the coolant leaking. I have a [XXX] daughter and to be such an expensive vehicle, I thought I would feel safe and valued. I’ve worked as a service BDC manager for years and at other dealerships when a situation like this would occur, we still wanted them to bring the vehicle into the dealership and if it was in fact relatable to the recall we would take care of it, regardless to it being “vin specific”. There is a such thing as “silent recall”. I really hope that you all can take this as an emergency case and help with such terrible situation. Thank you so much. I can be reached at [XXX] my name is [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I own a 2016 Audi A6 3.0T. After filling the fuel tank completely, the vehicle only traveled approximately 190–200 miles before the fuel gauge indicated empty. This represents a sudden and significant loss of fuel range compared to normal operation. There are no warning lights, check engine lights, fuel smells, visible leaks, rough idle, or abnormal noises. The vehicle operates normally otherwise. The issue appears to involve excessive fuel consumption or incorrect fuel management without any driver warning. This condition poses a potential safety risk because the vehicle may unexpectedly run out of fuel while driving, which could result in loss of power in traffic or on highways, increasing the risk of an accident. The issue has been observed repeatedly after refueling. At the time of this report, the vehicle has not yet been inspected by a dealer or independent repair facility, but diagnostic evaluation is planned. Based on owner research and symptoms, the issue may be related to a fuel system, engine management, or emissions-related component malfunction that does not trigger a warning indicator. No prior warning messages or lamps were displayed before or during the occurrence.

AUDI RECALLED 2012-2015 A6 CARS WITH THE 2.0L TFSI ENGINE, ALONG WITH OTHER AUDI MODELS, DUE TO FAULTY COOLANT/WATER PUMP (NHTSA RECALL # 18V-229 MFG RECALL #19N3/19N4). FOR THE A6, THE BRACKETING WAS FOR CARS BUILT FROM 4/4/2011 - 12/22/2014. THE BRACKETING FOR OTHER MODELS IMPACTED BY THE RECALLED VARIED FROM 2012-2017. MY A6 2.0 WAS BUILT IN FEB 2015, BUT WAS CLASSIFIED AS A 2016 MODEL. ON 8/28/2019 MY CHECK ENGINE LIGHT TURNED ON. I TOOK THE CAR INTO MY AUDI DEALERSHIP FOR SERVICING. THE TECHNICIAN STATED THAT I HAD A DEFECTIVE COOLANT/WATER PUMP, AND THAT THE PUMP WAS ABOUT TO BURST AND NEEDED IMMEDIATE REPLACEMENT. I WAS AWARE OF THE RECALL, AND ASKED IF THE PUMP ON MY CAR WAS SIMILAR TO THE PUMPS COVERED UNDER THE RECALL, WHICH THEY CONFIRMED THE PUMP PART NUMBER ON MY CAR MATCHED THE PUMP PART NUMBER THAT WAS BEING RECALLED. HOWEVER, SINCE MY CAR WAS CLASSIFIED AS A 2016, IT WAS NOT COVERED UNDER THE RECALL. IT APPEARS THAT THE BRACKETING THAT WAS USED TO DETERMINE WHICH CARS SHOULD BE COVERED UNDER THE RECALL WAS NOT BROAD ENOUGH FOR THE A6 MODELS, AS IT APPEARS THAT THE DEFECTIVE PUMPS WERE ALSO USED ON SOME 2016 A6 MODELS OR CARS BUILT AFTER 12/22/2014.