NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
52 reports70,000 miles · Sep 29, 2017
Air BagsSeats
TL* THE CONTACT OWNS A 2013 AUDI A6. THE CONTACT STATED THAT THE PASSENGER SIDE AIR BAG SENSOR PERIODICALLY DISENGAGED AND THE AIR BAG WARNING INDICATOR DIMMED WHEN THE PASSENGER SEAT WAS OCCUPIED. THE VEHICLE WAS TAKEN TO AUDI SHREWSBURY (780 BOSTON TURNPIKE, SHREWSBURY, MA 01545, PHONE NUMBER: (888) 699-9619) WHERE IT WAS DIAG…
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TL* THE CONTACT OWNS A 2013 AUDI A6. THE CONTACT STATED THAT THE PASSENGER SIDE AIR BAG SENSOR PERIODICALLY DISENGAGED AND THE AIR BAG WARNING INDICATOR DIMMED WHEN THE PASSENGER SEAT WAS OCCUPIED. THE VEHICLE WAS TAKEN TO AUDI SHREWSBURY (780 BOSTON TURNPIKE, SHREWSBURY, MA 01545, PHONE NUMBER: (888) 699-9619) WHERE IT WAS DIAGNOSED THAT THE FRONT PASSENGER SEAT NEEDED TO BE REMOVED TO INSTALL A NEW SEAT SENSOR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER STATED THAT THE CONTACT WOULD HAVE TO PAY OUT OF POCKET FOR THE REPAIR. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.
NHTSA ODI #11030517
49,000 miles · Feb 15, 2017
Fuel/propulsion System
FUEL HOSE APPEARS TO HAVE DETERIORATED FROM THE INSIDE. SMALL PINHOLE LEAK APPEARED AND ALLOWED FOR GASOLINE TO SPILL ONTO HOT ENGINE. CURRENT VOLKSWAGEN RECALL 24BZ DOES NOT APPEAR TO INCLUDE MY VIN, ALTHOUGH CHARACTERISTICS ARE EXACTLY AS DESCRIBED IN RECALL. I BELIEVE THE RECALL NEEDS TO BE EXPANDED TO INCLUDE MY VIN. THE VE…
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FUEL HOSE APPEARS TO HAVE DETERIORATED FROM THE INSIDE. SMALL PINHOLE LEAK APPEARED AND ALLOWED FOR GASOLINE TO SPILL ONTO HOT ENGINE. CURRENT VOLKSWAGEN RECALL 24BZ DOES NOT APPEAR TO INCLUDE MY VIN, ALTHOUGH CHARACTERISTICS ARE EXACTLY AS DESCRIBED IN RECALL. I BELIEVE THE RECALL NEEDS TO BE EXPANDED TO INCLUDE MY VIN. THE VEHICLE WAS IN MOTION AND THE STRONG SMELL OF GASOLINE STARTED TO PERMEATE THROUGH THE CABIN. AS I INVESTIGATED THE CAUSE, I FOUND THE CRACK IN THE FUEL HOSE. SUBSEQUENTLY, I CUT THE HOSE AT THE FAILURE POINT AND FOUND DEEP CRACKS ALL ALONG THE INTERNAL LAYER OF HOSE, OUTER LAYER APPEARED IN TACT EXCEPT WHERE THE HOLE EMERGED.
NHTSA ODI #10954833
Mileage unknown · Sep 29, 2016
Air Bags
I WAS TIRING TO TRADE MY AUDI A6 2013 IN ON ANOTHER VEHICLE. I LEARNED FROM A DEALER THAT THERE WAS A RECALL #74D1 PODS SYSTEM ON MY AUDI. TO MY KNOWLEDGE I HAVE NOT RECEIVED A NOTICE FROM THE MANUFACTURER NOR HAS THERE BEEN A FIX OFFERED OR AVAILABLE. NO ACCIDENT HAS HAPPENED TO ME, MY PODSYSTEM SEEMS TO WORK FINE FOR NOW, HOWE…
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I WAS TIRING TO TRADE MY AUDI A6 2013 IN ON ANOTHER VEHICLE. I LEARNED FROM A DEALER THAT THERE WAS A RECALL #74D1 PODS SYSTEM ON MY AUDI. TO MY KNOWLEDGE I HAVE NOT RECEIVED A NOTICE FROM THE MANUFACTURER NOR HAS THERE BEEN A FIX OFFERED OR AVAILABLE. NO ACCIDENT HAS HAPPENED TO ME, MY PODSYSTEM SEEMS TO WORK FINE FOR NOW, HOWEVER THE VALUE OF MY VEHICLE IS MUCH LOWER AND I' M UNABLE TO TRADE THIS CAR.
NHTSA ODI #10910537
Mileage unknown · May 30, 2016
Air BagsSeats
AUDI REPLACED PODS MODULE IN FRONT PASSENGER'S SEAT, WHICH MONITORS IF THERE IS AN OCCUPANT IN THE SEAT AND THIS TRIGGERS THE AIRBAG ACTIVATION. AFTER THIS REPLACEMENT MY FRONT PASSENGER SEAT SENSOR STARTED MALFUNCTIONING. IT SEEMS TO BE WORKING FINE WHEN MY HUSBAND SITS THERE (ABOUT 170 LB.), BUT IT WOULD NOT FUNCTION WHEN I WA…
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AUDI REPLACED PODS MODULE IN FRONT PASSENGER'S SEAT, WHICH MONITORS IF THERE IS AN OCCUPANT IN THE SEAT AND THIS TRIGGERS THE AIRBAG ACTIVATION. AFTER THIS REPLACEMENT MY FRONT PASSENGER SEAT SENSOR STARTED MALFUNCTIONING. IT SEEMS TO BE WORKING FINE WHEN MY HUSBAND SITS THERE (ABOUT 170 LB.), BUT IT WOULD NOT FUNCTION WHEN I WAS OCCUPYING THE SEAT (ABOUT 128 LB.). THE DEALER MADE TWO MORE ATTEMPTS TO CORRECT THE ISSUE. THEY FINALLY ASKED ME TO TRY THE SEAT WITHOUT WEARING MY LONG COAT IN WHICH CASE THE SENSOR SEEMED TO WORK CORRECTLY. THE FINAL CONCLUSION WAS THAT IN ORDER FOR THE AIRBAG SENSOR TO ACTIVATE, LIGHTER PASSENGERS NEED TO TAKE THEIR LONG COATS OFF. THIS IS A LAUGHABLE SUGGESTION THAT AIRBAG FUNCTION IS CONTINGENT ON THE TYPE OF COAT THE PASSENGER IS WEARING. I CONTACTED AUDI USA CUSTOMER SERVICE. THEY IN TURN CONTACTED THE DEALERSHIP AND CAME BACK TO ME WITH THE SAME CONCLUSION THAT THE SEAT PERFORMS UP TO MANUFACTURER'S STANDARDS. I ASKED WHERE IN THE OWNER'S MANUAL THERE IS A NOTE THAT THE PASSENGERS MUST NOT WEAR LONG COATS IN ORDER FOR CRUCIAL SAFETY FEATURE SUCH AS AIRBAG TO FUNCTION CORRECTLY. I ALSO ASKED REPEATEDLY TO EXPLAIN TO ME WHY THIS PROBLEM ONLY PRESENTED ITSELF AFTER THE RECALLED PART WAS REPLACED, TO NO AVAIL. AT THIS POINT AUDI REFUSES TO TAKE NECESSARY STEPS TO FIX THE PROBLEM WHICH THEY CREATED. AUDI SHOULD BE HELD LIABLE FOR ABANDONING THE CUSTOMER WHEN THERE IS A POTENTIALLY SERIOUS SAFETY ISSUE INVOLVED.
NHTSA ODI #10871437
30,400 miles · Feb 25, 2016
Steering
TL* THE CONTACT OWNS A 2013 AUDI A6. WHILE BACKING THE VEHICLE OUT OF THE DRIVEWAY AT 5 MPH AND ATTEMPTING TO TURN LEFT, THE VEHICLE FAILED TO TURN. THE CONTACT PULLED BACK INTO THE DRIVEWAY, TURNED OFF, AND RESTARTED THE VEHICLE. A "DO NOT DRIVE VEHICLE STEERING FAILURE" WARNING MESSAGE APPEARED. THE CONTACT SHUT OFF THE VEHICL…
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TL* THE CONTACT OWNS A 2013 AUDI A6. WHILE BACKING THE VEHICLE OUT OF THE DRIVEWAY AT 5 MPH AND ATTEMPTING TO TURN LEFT, THE VEHICLE FAILED TO TURN. THE CONTACT PULLED BACK INTO THE DRIVEWAY, TURNED OFF, AND RESTARTED THE VEHICLE. A "DO NOT DRIVE VEHICLE STEERING FAILURE" WARNING MESSAGE APPEARED. THE CONTACT SHUT OFF THE VEHICLE AND CALLED THE DEALER AND THE MANUFACTURER. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ELECTRICAL MECHANICAL POWER STEERING MODULE FAILED. THE POWER STEERING CONTROL MODULE AND THE STEERING GEAR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 30,400.
NHTSA ODI #10838469
22,000 miles · Sep 15, 2015
Engine
EXCESSIVE OIL CONSUMPTION. UNDER NORMAL DRIVING CONDITIONS, THE ENGINE LIGHT CAME ON TO ADD 1 QUART OF OIL 3,000 MILES BEFORE THE NEXT SERVICE INTERVAL. ONLY 22,000 MILES ON THE CAR.
NHTSA ODI #10763846
22,000 miles · Sep 15, 2015
Unknown Or Other
LANE CHANGE ASSIST GIVES ERROR MESSAGE ON THE DASHBOARD AND TURNS OFF.
NHTSA ODI #10763844
20,000 miles · Feb 24, 2015
Steering
TL*THE CONTACT OWNS A 2013 AUDI A6. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE STEERING WHEEL SEIZED AS THE STEERING WARNING LIGHT ILLUMINATED. THE FAILURE RECURRED TWO TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE ELECTRONIC MAGNETIC STEERING NEEDED TO BE REPAIRED. THE VEHICLE WAS RE…
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TL*THE CONTACT OWNS A 2013 AUDI A6. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE STEERING WHEEL SEIZED AS THE STEERING WARNING LIGHT ILLUMINATED. THE FAILURE RECURRED TWO TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE ELECTRONIC MAGNETIC STEERING NEEDED TO BE REPAIRED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 20,000. UPDATED 04/08/15*LJ
NHTSA ODI #10690239
2,100 miles · Jan 9, 2015
Steering
STEERING FEELS LOOSE-HARD TO KEEP THE CAR GOING STRAIGHT.AUDI PERFORMED SOFTWARE UPDATE FOR THE STEERING-SAME PROBLEM STILL EXIST-MOST NOTICEABLE IN COLD WEATHER. *TR
NHTSA ODI #10671338
19,000 miles · Oct 11, 2014
Air BagsEngineStructureCrashInjury
I WAS ENTERING MY GARAGE AND THE CAR KEPT ACCELERATING. I SLAMMED INTO ANY FRONT WALL DOING LOTS OF DAMAGE TO THE STRUCTURES IN AND OUT AS WELL AS TO MY BODY. MY CAR WAS TOTALED. MY FIRST ACCIDENT EVER AND THE SCARIEST MOMENT OF MY LIFE. I HAVE HAD PRIOR ACCELERATION/DECELERATION ISSUES WITH THIS CAR. ON AT LEAST 6 OCCASIONS…
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I WAS ENTERING MY GARAGE AND THE CAR KEPT ACCELERATING. I SLAMMED INTO ANY FRONT WALL DOING LOTS OF DAMAGE TO THE STRUCTURES IN AND OUT AS WELL AS TO MY BODY. MY CAR WAS TOTALED. MY FIRST ACCIDENT EVER AND THE SCARIEST MOMENT OF MY LIFE. I HAVE HAD PRIOR ACCELERATION/DECELERATION ISSUES WITH THIS CAR. ON AT LEAST 6 OCCASIONS, I WAS GOING DOWNHILL APPROACHING A STOP SIGN AND THE CAR SEEMED TO STOP RESPONDING (STEERING, BRAKING, ENGINE) AND YET THE RPM'S WERE GONG HIGHER AND THE ENGINE WAS RACING. VERY FRIGHTENING SINCE YOU DID NOT KNOW WHAT WOULD HAPPEN NEXT!!! *TR
NHTSA ODI #10644104
Official recalls
6Jun 4, 2018
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2013-2018 Audi S6 and S7, 2012-2018 A7 and A6 Sedan, and 2014-2018 RS7 vehicles equipped with basic seats (with or without heating). Stress or wear of the body-sensing mat within the front passenger seat may cause the Passenger Occupant Detection System (PODS) control module to malfunction.
Consequence & remedy
Consequence: If the PODS module malfunctions, the front passenger air bag may not deploy properly in the event of a crash, increasing the risk of injury.
Remedy: Volkswagen will notify owners, and dealers will install a PODS system repair kit, free of charge. The recall began November 29, 2018. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 74D5.
Apr 11, 2018
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2013-2017 Audi A5 Cabriolet, A5 Sedan and Audi Q5 vehicles, 2012-2015 Audi A6 vehicles and 2013-2016 Audi A4 Sedan and A4 allroad vehicles. These vehicles, equipped with 2.0l Turbo FSI engines, have an electric coolant pump that can either become blocked with debris from the cooling system causing it to overheat or can short-circuit from moisture within the pump.
Consequence & remedy
Consequence: A blocked pump or a short-circuited pump can increase the risk of a fire.
Remedy: Audi will notify owners, and dealers will replace the pumps, free of charge. The recall began September 14, 2018. Owners may contact Audi customer service at 1-800-253-2834. Audi's number's for this recall is 19N3/19N4. Note: This recall is in additional to the coolant pump software update applied as a remedy under recall 17V002.
Dec 6, 2017
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2012-2014 Audi A6 and A7 vehicles. The fuel line has a compression point that can weaken, potentially resulting in a fuel leak.
Consequence & remedy
Consequence: A fuel leak in the presence of an ignition source, increases the risk of a fire.
Remedy: Audi will notify owners, and dealers will replace the fuel line, free of charge. The recall began February 5, 2018. Owners may contact Audi customer service at 1-888-237-2834. Volkswagen's number for this recall is 20AR.
Jan 3, 2017
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2013-2017 Audi A5, A5 Cabriolet and Q5 vehicles, 2013-2016 Audi Allroad and Audi A4 vehicles and 2012-2015 Audi A6 vehicles. These vehicles, equipped with 2.0l Turbo FSI engines, have an electric coolant pump that can be blocked with debris from the cooling system, resulting in the pump overheating.
Consequence & remedy
Consequence: If the coolant pump overheats, it can increase the risk of a fire.
Remedy: Audi will notify owners, and dealers will update the software so that the power supply to the coolant pump is deactivated if the pump becomes blocked with debris, free of charge. The recall is expected to begin February 20, 2017. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 19M1.
Sep 7, 2016
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2012-2013 Audi A6 and Audi A7 vehicles. The affected vehicles have a fuel hose in the engine compartment that may degrade and leak fuel.
Consequence & remedy
Consequence: A fuel leak in the presence of an ignition source increases the risk of a fire.
Remedy: Audi will notify owners, and dealers will replace the under hood fuel pump and fuel hose, free of charge. The recall began November 2016. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 24BZ.
Dec 8, 2015
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2012-2013 Audi A6 vehicles manufactured March 28, 2011, to March 25, 2013, and 2012-2013 Audi A7 vehicles manufactured January 25, 2011, to March 19, 2013. In vehicles with heated and cooled seats, the Passenger Occupant Detection System (PODS), used to enable the front passenger air bags, may malfunction and prevent the passenger-side air bags from deploying in a crash.
Consequence & remedy
Consequence: An air bag that does not deploy as intended increases the risk of occupant injury in a crash.
Remedy: Volkswagen will notify owners, and Audi dealers will install a PODS system repair kit, free of charge. The recall began on February 5, 2016. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 74D1.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗