NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
52 reports33,000 miles · Nov 13, 2018
Air Bags
TAKATA RECALL. WHILE STATIONARY, & STILL IN PARK, WITH AN ADULT IN THE FRONT PASSENGER SEAT, THE AIRBAG MONITORING LIGHT COMES ON TO ALERT ME THAT THE PASSENGER SEAT AIRBAG IS "OFF". SAFETY RECALL NOTICE RECD. JULY 2018. I HAVE NOT BEEN ABLE TO USE THE FRONT PASSENGER SEAT SINCE THEN DUE TO SAFETY REASONS. AUDI USA STILL TELLS M…
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TAKATA RECALL. WHILE STATIONARY, & STILL IN PARK, WITH AN ADULT IN THE FRONT PASSENGER SEAT, THE AIRBAG MONITORING LIGHT COMES ON TO ALERT ME THAT THE PASSENGER SEAT AIRBAG IS "OFF". SAFETY RECALL NOTICE RECD. JULY 2018. I HAVE NOT BEEN ABLE TO USE THE FRONT PASSENGER SEAT SINCE THEN DUE TO SAFETY REASONS. AUDI USA STILL TELLS ME TODAY, 4 MONTHS LATER, THAT THEY HAVE NO SOLUTION FOR THIS ISSUE, & NO EXPECTED DATE TO FIX THIS PROBLEM.
NHTSA ODI #11151246
76,000 miles · Nov 11, 2018
EngineService Brakes
VACUUM PUMP OIL LEAK (06J145100G). 76K MI, FOUND VIA MULTI POINT INSPECTION ON 10/25/18 (AUDI OF HONOLULU). VEHICLE PROD DATE: 07/2012, ENGINE CODE: CAEB, TRANSMISSION: 0BK, QUATTRO AWD. THE VACUUM PUMP, LOCATED AT THE REAR OF THE ENGINE IS LEAKING MOTOR OIL. EITHER THE INTERNAL SEALS OF THE PUMP OR GASKET IS FAULTY. MOTOR O…
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VACUUM PUMP OIL LEAK (06J145100G). 76K MI, FOUND VIA MULTI POINT INSPECTION ON 10/25/18 (AUDI OF HONOLULU). VEHICLE PROD DATE: 07/2012, ENGINE CODE: CAEB, TRANSMISSION: 0BK, QUATTRO AWD. THE VACUUM PUMP, LOCATED AT THE REAR OF THE ENGINE IS LEAKING MOTOR OIL. EITHER THE INTERNAL SEALS OF THE PUMP OR GASKET IS FAULTY. MOTOR OIL IS LEAKING ONTO THE EXHAUST, TRANSMISSION, FIREWALL INSULATION, ENGINE BELLY PAN, TRANSMISSION MOUNTS/CROSSMEMBER, TRANSMISSION BELLY PAN, AND LOWER REAR OF ENGINE. UNDER MODERATE BRAKING, WHITE SMOKE WOULD APPEAR FROM UNDER THE HOOD (PRESSURE FORCING THE OIL THROUGH THE PUMP SEALS, WHICH THEN LEAKED ONTO THE EXHAUST.) BRAKING POWER IS SOMETIMES DIMINISHED DUE TO LACK OF VACUUM POWER TO BRAKE BOOSTER (AIR LEAK). AFTER SHUTTING OFF ENGINE (AFTER NORMAL DRIVING), A BURNT SMELL WOULD APPEAR (WHOLE CARPORT WOULD SMELL). EST COST OF PARTS + LABOR, $1K(AUDI OF HONOLULU). VEHICLE IS LESS THAN 10 YEARS OLD AND OUT OF WARRANTY. I'M HIGHLY CONCERNED OF A POTENTIAL FIRE HAZARD AND REDUCED BRAKING ABILITY.
NHTSA ODI #11150834
Mileage unknown · Nov 9, 2018
Air Bags
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 AUDI A6. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED AND REMAINED LIT FOR MONTHS. AUDI CHANDLER (7460 W ORCHID LN, CHANDLER, AZ 85226, (480) 470-7367) INSPECTED THE VEHICLE AND PROVIDED A DIAGNOSTIC INVOICE WITH A COST ESTIMATE, BUT HAD NOT SPECIFIED A PART NAME AN…
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TL* TAKATA RECALL. THE CONTACT OWNS A 2013 AUDI A6. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED AND REMAINED LIT FOR MONTHS. AUDI CHANDLER (7460 W ORCHID LN, CHANDLER, AZ 85226, (480) 470-7367) INSPECTED THE VEHICLE AND PROVIDED A DIAGNOSTIC INVOICE WITH A COST ESTIMATE, BUT HAD NOT SPECIFIED A PART NAME AND PART NUMBER. THE DEALER MADE NO MENTION OF ANY RECALLS ISSUED FOR THIS YEAR, MAKE, AND MODEL VEHICLE PERTAINING TO THE AIR BAGS. THE VEHICLE WAS LATER INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V370000 (AIR BAGS). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS UNKNOWN.
NHTSA ODI #11150319
63,267 miles · Nov 2, 2018
Engine
VEHICLE BEGAN SHAKING, DRIVING VERY ROUGH AND CHECK ENGINE LIGHT CAME AND EPC LIGHTS CAME ON THE DASH. CAR WAS NOT DRIVABLE. THIS HAPPENED LESS THAN TWO MONTHS AFTER I HAD THE WATER PUMP REPLACED FOR LEAKAGE AND FAILURE (WHICH HAS NOW BEEN RECALLED). I BELIEVE THE TWO ARE CONNECTED, BUT AUDI CHARGED ME A TO REPLACE THE ENGINE…
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VEHICLE BEGAN SHAKING, DRIVING VERY ROUGH AND CHECK ENGINE LIGHT CAME AND EPC LIGHTS CAME ON THE DASH. CAR WAS NOT DRIVABLE. THIS HAPPENED LESS THAN TWO MONTHS AFTER I HAD THE WATER PUMP REPLACED FOR LEAKAGE AND FAILURE (WHICH HAS NOW BEEN RECALLED). I BELIEVE THE TWO ARE CONNECTED, BUT AUDI CHARGED ME A TO REPLACE THE ENGINE. I FEEL THAT THE ENGINE FAILURE WAS A DIRECT LINK TO THE ISSUE WITH THE PUMP.
NHTSA ODI #11144967
84,000 miles · Oct 10, 2018
Fuel/propulsion System
START SMELLING GASOLINE AND EVERY DAY WAS WORSE. I BRING THE A6 FOR THE RECALL BUT I JUST REALIZE THAT AUDI DID THE 20AR BUT I REMEMBER PRIOR TO THIS RECALL THE CAR HAD THE 24BZ . I TRIED TO CALL THEM AND MY VIM SOES NOY SHOW FOR THIS RECALL . THE A6 IS WITH AUDI LIVERMORE THEY WANT ME TO PAY TO UNMOUNT THE GAS TANK TO PROCEDUR…
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START SMELLING GASOLINE AND EVERY DAY WAS WORSE. I BRING THE A6 FOR THE RECALL BUT I JUST REALIZE THAT AUDI DID THE 20AR BUT I REMEMBER PRIOR TO THIS RECALL THE CAR HAD THE 24BZ . I TRIED TO CALL THEM AND MY VIM SOES NOY SHOW FOR THIS RECALL . THE A6 IS WITH AUDI LIVERMORE THEY WANT ME TO PAY TO UNMOUNT THE GAS TANK TO PROCEDURE WITH A DIAGNOSTIC. I JUST KNOW THAT MY CAR IS LEAKING GAS AND NO RESPONSE THAT WHY TGIS HAPPEND THE CAR OR THE TANK HASN'T RECEIVED A DAMAGED AT ALL SO HOW THIS HAPPEND . OTHER OPTION THAT AUDI WANT IS CHARGE 3500 FOR FIX AND THEY PAY THE 20% WICH ITS NOT RIGHT . WHY THIS AUDI A6 2013 3.0 DOESN'T MATCH LIKE THE OTHER A6 FOR THE RECALL REPAIR U CAN LOOK VIDEO AND PHOTOS ON THIS LINK HTTPS://WWW.DROPBOX.COM/SH/SBQ6UF4L11HI6BO/AADHNWHAL8XKVQPLDVHMLJ8UA?DL=0
NHTSA ODI #11139375
Mileage unknown · Oct 9, 2018
Air Bags
AIR BAG LIGHT IS ON AND PODS SYSTEM FAILS TO DETECT A PASSENGER. DEALER DID NOT FIX THIS PROBLEM. NO PARTS AVAILABLE.
NHTSA ODI #11139153
Mileage unknown · Sep 8, 2018
Air Bags
MY 2012 A6 HAS BEEN RECALLED FOR THE FRONT PASSENGER SEAT AIRBAG SENSOR. AUDI HAS NO DATE THAT THEY WILL HAVE THE PARTS, THEIR ONLY ANSWER IS TO NOT HAVE ANYONE SIT IN THE FRONT SEAT. THIS IS UNACCEPTABLE AS I CAN'T EVEN FIT MY FAMILY ANYMORE.
NHTSA ODI #11128202
Mileage unknown · Aug 27, 2018
Electronic Stability Control (esc)Power Train
RECALL 74D5 (PASSENGER OCCUPANT DETECTION SYSTEM) THAT HAS BEEN ISSUED FOR MY CAR. IVE HAD MY CAR APPRAISED AT MY LOCAL AUDI DEALERSHIP AND AT TWO PROMINENT USED CAR DEALERSHIPS, WERE MUCH LOWER ($3,000-$6,000) THAN THE VALUE OF THE CAR ACCORDING TO KBB.THE REPRESENTATIVE AT THE AUDI DEALERSHIP MENTIONED THAT THEY ARE UNABLE TO …
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RECALL 74D5 (PASSENGER OCCUPANT DETECTION SYSTEM) THAT HAS BEEN ISSUED FOR MY CAR. IVE HAD MY CAR APPRAISED AT MY LOCAL AUDI DEALERSHIP AND AT TWO PROMINENT USED CAR DEALERSHIPS, WERE MUCH LOWER ($3,000-$6,000) THAN THE VALUE OF THE CAR ACCORDING TO KBB.THE REPRESENTATIVE AT THE AUDI DEALERSHIP MENTIONED THAT THEY ARE UNABLE TO SELL THIS PARTICULAR MAKE AND MODEL OF VEHICLE BECAUSE IT HAS A RECALL FOR WHICH A REPAIR IS NOT YET AVAILABLE. THUS, THE DEALERSHIP MUST SEND THE CAR DIRECTLY TO AUCTION RATHER THAN PREPARING IT FOR RESALE. I DONT THINK IT'S FAIR THAT I'MLOSING MONEY ON MY VEHICLE BECAUSE OF THE NEGLIGENCE OF THE CAR MANUFACTURER AND BECAUSE OF DEFECTS IN THEIR DESIGN. I AM CONCERNED ABOUT THE SAFETY OF THE VEHICLE. THE RECALL NOTICE CLEARLY STATES THAT THE PASSENGER OCCUPANT DETECTION SYSTEM MAY MALFUNCTION, AND IF THIS OCCURS, 'DO NOT ALLOW ANYONE TO USE THE FRONT PASSENGER SEAT'IN THIS SITUATION, A FRONT PASSENGER SEAT OCCUPANT RISKS INJURY IN A CRASH BECAUSE A MALFUNCTIONING PODS SYSTEM MAY NOT MAKE THE CORRECT AIRBAG DEPLOYMENT DECISION FOR THE TYPE OF OCCUPANT SEATED THERE.' I FEEL FEARFUL ABOUT USING THE CAR, ESPECIALLY SINCE THERE IS NO REPAIR AVAILABLE. IT IS AN INCONVENIENCE TO NOT BE ABLE TO USE THE FRONT PASSENGER SEAT WITHOUT FEAR THAT THERE MAY BE A MALFUNCTION. NOTICE: THIS E-MAIL MESSAGE AND ALL ATTACHMENTS TRANSMITTED WITH IT MAY CONTAIN LEGALLY PRIVILEGED AND CONFIDENTIAL INFORMATION INTENDED SOLELY FOR THE USE OF THE ADDRESSEE. IF THE READER OF THIS MESSAGE IS NOT THE INTENDED RECIPIENT, YOU ARE HEREBY NOTIFIED THAT ANY READING, DISSEMINATION, DISTRIBUTION, COPYING, OR OTHER USE OF THIS MESSAGE OR ITS ATTACHMENTS IS STRICTLY PROHIBITED. IF YOU HAVE RECEIVED THIS MESSAGE IN ERROR, PLEASE NOTIFY THE SENDER IMMEDIATELY BY TELEPHONE (281-649-3000), AND DELETE THIS MESSAGE AND ALL COPIES AND BACKUPS THEREOF. THANK YOU.
NHTSA ODI #11122835
Mileage unknown · Aug 21, 2018
Unknown Or Other
I AM CURRENTLY THE OWNER OF A 2013 AUDI A6. I HAVE RUN INTO SOME SIGNIFICANT DIFFICULTIES TRYING TO SELL MY CAR BECAUSE OF TWO RECALLS, RECALL 74D5 (PASSENGER OCCUPANT DETECTION SYSTEM) AND RECALL 19N4 (OVERHEATING ELECTRIC COOLANT PUMP) THAT HAVE BEEN ISSUED FOR MY CAR. WHEN I HAVE HAD THE CAR APPRAISED AT MY LOCAL AUDI DEALE…
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I AM CURRENTLY THE OWNER OF A 2013 AUDI A6. I HAVE RUN INTO SOME SIGNIFICANT DIFFICULTIES TRYING TO SELL MY CAR BECAUSE OF TWO RECALLS, RECALL 74D5 (PASSENGER OCCUPANT DETECTION SYSTEM) AND RECALL 19N4 (OVERHEATING ELECTRIC COOLANT PUMP) THAT HAVE BEEN ISSUED FOR MY CAR. WHEN I HAVE HAD THE CAR APPRAISED AT MY LOCAL AUDI DEALERSHIP AND AT TWO PROMINENT USED CAR DEALERSHIPS, ALL OF THE ESTIMATES WERE MUCH LOWER ($3,000-$6,000) THAN THE VALUE OF THE CAR ACCORDING TO KELLEY BLUE BOOK. THE REPRESENTATIVES MENTIONED THAT THEY ARE UNABLE TO SELL THIS PARTICULAR VEHICLE BECAUSE IT HAS RECALLS FOR WHICH A REPAIR IS NOT YET AVAILABLE. THUS, THE CAR MUST BE SENT DIRECTLY TO AUCTION. IT IS NOT FAIR THAT I AM NOW LOSING MONEY ON MY VEHICLE BECAUSE OF THE NEGLIGENCE OF THE CAR MANUFACTURER AND BECAUSE OF DEFECTS IN THEIR DESIGN. I AM CONCERNED ABOUT THE SAFETY OF THE VEHICLE. THE RECALL NOTICE CLEARLY STATES THAT THE PASSENGER OCCUPANT DETECTION SYSTEM MAY MALFUNCTION, AND IF THIS OCCURS, 'DO NOT ALLOW ANYONE TO USE THE FRONT PASSENGER SEAT'IN THIS SITUATION, A FRONT PASSENGER SEAT OCCUPANT RISKS INJURY IN A CRASH BECAUSE A MALFUNCTIONING PODS SYSTEM MAY NOT MAKE THE CORRECT AIRBAG DEPLOYMENT DECISION FOR THE TYPE OF OCCUPANT SEATED THERE.' THE RECALL FOR THE COOLANT PUMP STATES THAT 'A SHORT CIRCUIT OR OVERHEATING WITHIN THE ELECTRIC COOLANT PUMP MAY LEAD TO A VEHICLE FIRE.' I FEEL FEARFUL ABOUT USING THE CAR, ESPECIALLY SINCE THERE IS NO REPAIR AVAILABLE. IT IS AN INCONVENIENCE TO NOT BE ABLE TO USE THE FRONT PASSENGER SEAT WITHOUT FEAR THAT THERE MAY BE A MALFUNCTION AND/OR TO USE THE CAR IN GENERAL BASED ON THE POSSIBILITY OF AN ELECTRIC FIRE. I AM NOT SURE OF THE PROPER COURSE OF ACTION TO RECTIFY THIS MATTER, BUT I WOULD LIKE TO BE ABLE TO SELL THIS VEHICLE AT A FAIR PRICE SO I CAN SET MY MIND AT EASE ABOUT THE PERSONAL SAFETY OF THOSE WHO OCCUPY THE CAR.
NHTSA ODI #11121256
35,000 miles · Aug 6, 2018
Air BagsSeats
THE PASSENGER AIRBAG SENSOR GOES OFF AND ON WHILE I'M DRIVING, EVEN WHEN THE SEAT IS EMPTY. I KNOW THERE IS A RECALL ON THIS, BUT THE DEALERSHIP IS TELLING ME MY CAR ISN'T COVERED. I FALL UNDER THE YEAR AND MAKE OF THE RECALL, WHY ISN'T MY CAR COVERED?
NHTSA ODI #11115886
Official recalls
6Jun 4, 2018
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2013-2018 Audi S6 and S7, 2012-2018 A7 and A6 Sedan, and 2014-2018 RS7 vehicles equipped with basic seats (with or without heating). Stress or wear of the body-sensing mat within the front passenger seat may cause the Passenger Occupant Detection System (PODS) control module to malfunction.
Consequence & remedy
Consequence: If the PODS module malfunctions, the front passenger air bag may not deploy properly in the event of a crash, increasing the risk of injury.
Remedy: Volkswagen will notify owners, and dealers will install a PODS system repair kit, free of charge. The recall began November 29, 2018. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 74D5.
Apr 11, 2018
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2013-2017 Audi A5 Cabriolet, A5 Sedan and Audi Q5 vehicles, 2012-2015 Audi A6 vehicles and 2013-2016 Audi A4 Sedan and A4 allroad vehicles. These vehicles, equipped with 2.0l Turbo FSI engines, have an electric coolant pump that can either become blocked with debris from the cooling system causing it to overheat or can short-circuit from moisture within the pump.
Consequence & remedy
Consequence: A blocked pump or a short-circuited pump can increase the risk of a fire.
Remedy: Audi will notify owners, and dealers will replace the pumps, free of charge. The recall began September 14, 2018. Owners may contact Audi customer service at 1-800-253-2834. Audi's number's for this recall is 19N3/19N4. Note: This recall is in additional to the coolant pump software update applied as a remedy under recall 17V002.
Dec 6, 2017
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2012-2014 Audi A6 and A7 vehicles. The fuel line has a compression point that can weaken, potentially resulting in a fuel leak.
Consequence & remedy
Consequence: A fuel leak in the presence of an ignition source, increases the risk of a fire.
Remedy: Audi will notify owners, and dealers will replace the fuel line, free of charge. The recall began February 5, 2018. Owners may contact Audi customer service at 1-888-237-2834. Volkswagen's number for this recall is 20AR.
Jan 3, 2017
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2013-2017 Audi A5, A5 Cabriolet and Q5 vehicles, 2013-2016 Audi Allroad and Audi A4 vehicles and 2012-2015 Audi A6 vehicles. These vehicles, equipped with 2.0l Turbo FSI engines, have an electric coolant pump that can be blocked with debris from the cooling system, resulting in the pump overheating.
Consequence & remedy
Consequence: If the coolant pump overheats, it can increase the risk of a fire.
Remedy: Audi will notify owners, and dealers will update the software so that the power supply to the coolant pump is deactivated if the pump becomes blocked with debris, free of charge. The recall is expected to begin February 20, 2017. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 19M1.
Sep 7, 2016
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2012-2013 Audi A6 and Audi A7 vehicles. The affected vehicles have a fuel hose in the engine compartment that may degrade and leak fuel.
Consequence & remedy
Consequence: A fuel leak in the presence of an ignition source increases the risk of a fire.
Remedy: Audi will notify owners, and dealers will replace the under hood fuel pump and fuel hose, free of charge. The recall began November 2016. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 24BZ.
Dec 8, 2015
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2012-2013 Audi A6 vehicles manufactured March 28, 2011, to March 25, 2013, and 2012-2013 Audi A7 vehicles manufactured January 25, 2011, to March 19, 2013. In vehicles with heated and cooled seats, the Passenger Occupant Detection System (PODS), used to enable the front passenger air bags, may malfunction and prevent the passenger-side air bags from deploying in a crash.
Consequence & remedy
Consequence: An air bag that does not deploy as intended increases the risk of occupant injury in a crash.
Remedy: Volkswagen will notify owners, and Audi dealers will install a PODS system repair kit, free of charge. The recall began on February 5, 2016. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 74D1.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗