2003 Audi A6

TL* THE CONTACT OWNS A 2003 AUDI A6. THE CONTACT STATED THAT THE SERVICE ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT MENTIONED A LOUD NOISE COMING FROM THE FRONT OF THE VEHICLE INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO RESET THE CODES BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE AUTHORIZED DEALER WHO INDICATED THAT THE ENGINE MOUNT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. IN ADDITION, THE CONTACT STATED WHILE DRIVING 60 MPH, SMOKE STARTED TO EMIT FROM THE ENGINE COMPLARTMENT. THE CONTACT MENTIONED THAT THE FIRE HAD CONSUMED AND BURNED THROUGH THE HOOD AROUND TO THE FRONT DRIVERS SIDE OF THE VEHICLE. THE CONTACT EXITED THE VEHICLE AND THE FIRE DEPARTMENT WAS ABLE TO EXTINGUISH THE FIRE. A POLICE REPORT WAS FILED. NO INJURIES HAD BEEN SUSTAINED. THE CONTACT WAS NOT NOTIFIED OF NHTSA CAMPAIGN ID NUMBER: 11V267000 (FUEL SYSTEM, OTHER), NHTSA CAMPAIGN ID NUMBER: 07V375000 (FUEL SYSTEM, GASOLINE) AND NHTSA CAMPAIGN ID NUMBER: 08V157000 (FUEL SYSTEM, GASOLINE). THE VEHICLE WAS DESTROYED. THE CONTACT WAS AWAITING AN INSURANCE ADJUSTOR TO INSPECT THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 87,434. UPDATED 08/25/14*LJ UPDATED 09/5/2014 *JS

TL* THE CONTACT OWNS A 2003 AUDI A6. THE CONTACT WAS DRIVING 55 MPH WHEN THE VEHICLE STARTED TO SHUDDER DECELERATED ABNORMALLY. THE VEHICLE WAS TOWED TO THE DEALER WHO ADVISED THE CONTACT THAT THE FUEL PUMP FAILED AND NEEDED TO BE REPLACED. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER: 07V375000 (FUEL SYSTEM, GASOLINE: DELIVERY: FUEL PUMP) BUT WAS ADVISED BY THE DEALER THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 109,000. ...UPDATE 01/20/12 *BF UPDATED 02/03/12*JB

ON DECEMBER 18, 2011 I WAS DRIVING DOWN THE ROAD AND MY VEHICLE STALLED. I HAD MY CAR TOWED TO THE LOCAL AUDI DEALER AND WAS TOLD THAT IT NEEDED A NEW FUEL PUMP. I CONDUCTED AN INTERNET SEARCH AND DISCOVERED THAT MY AUDI HAD BEEN PART OF A RECALL AND I ASKED THE LOCAL DEALER IF THE RECALL REPAIR HAD EVER BEEN CONDUCTED, THEY TOLD ME THAT MY VEHICLE WAS NOT PART OF A RECALL. THEY TOLD ME THAT ONLY AUDI A-4'S WERE PART OF THE RECALL. HOWEVER, THE NHTSA WEBSITE SHOWS A LETTER DATED JULY 23, 2007 SENT FROM VOLKSWAGEN OF AMERICA, INC. (PARENT COMPANY OF AUDI OF AMERICA, INC.) TO [XXX] OF NHTSA NOTIFYING NHTSA THAT VW OF AMERICA IS RECALLING AND REPLACING FUEL PUMPS ON VW PASSAT'S, AUDI A-4'S AND AUDI A-6'S, ADDITIONALLY, THE LETTER LISTED A RANGE OF VIN'S FOR EFFECTED AUDI A6'S THAT INCLUDED MY VIN. IN THE AFOREMENTIONED LETTER, VW OF AMERICA TOLD NHTSA THAT 'ANY SUBJECT VEHICLE THAT IS PRESENTED FOR SERVICE TO AN AUTHORIZED VOLKSWAGEN/AUDI DEALER WILL BE REPAIRED FREE OF CHARGE. COULD SOMEONE PLEASE ASSIST ME IN CAUSING VW OF AMERICA TO DO WHAT THEY TOLD NHTSA THEY WERE GOING TO DO? VW OF AMERICA NEVER NOTIFIED ME OF THE SAFETY ISSUE OR OF THE RECALL, AND WHEN I PRESENTED THIS INFORMATION TO THE DEALER THEY STILL REFUSED TO PAY FOR THE REPAIR. AUDI ENDANGERED ME AND LIKELY OTHER CONSUMERS BY NEVER INFORMING US OF THE RECALL AND I HAVE BEEN FORCED TO PAY OVER $500 TO REPAIR A PART THAT WAS PART OF A RECALL AND WOULD BE REPAIRED FREE OF CHARGE. COULD YOU PLEASE ASSIST ME IN COLLECTING MY FUNDS FROM AUDI? ADDITIONALLY, I BELIEVE THEY SHOULD BE SUBJECT TO SIGNIFICANT PENALTIES AND FINES FOR DECEIVING NHTSA. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).*TR

JANUARY 15, 2011 RE: DEFECTIVE INVESTIGATION PE08008 AUDI 2003 A6 LEAKING FUEL FROM GAS TANK ASSEMBLY ATTACHED, PLEASE FIND EVIDENCE I REPORTED MY FUEL TANK LEAKED FUEL TO A LOS ANGELES AUDI DEALER. I BOUGHT THE CAR IN 2006 WITH 66,000 MILES AND REMAINS WITH NO DAMAGE HISTORY. IN 2008, FUEL BEGAN DRIPPING AT THE LOWER DRIVER SIDE VACUUM NIPPLE FLANGE WHICH SHIFTED OFF THE RIM OF THE FUEL TANK. WHEN THE TANK WAS FILLED PASSED HALF FULL, IT WOULD DRIP ONTO THE GROUND. THERE IS A VALID RECALL FOR MOST 2003 SEDAN MODELS AND THE 4.2L OFF-ROAD QUATTRO. THIS MODEL IS A 2003 SEDAN WITH THE 4.2L ENGINE SIZE AND SHOULD CERTAINLY BE INCLUDED IN THESE TWO RELATED RECALLS. DUE TO NO FAULT OF MY OWN, THE NATURE AND SEVERITY OF THE DEFECT, I QUESTIONED THE PROBLEM WAS A MANUFACTURES DEFECT WARRANTING REPAIR AND POTENTIAL RECALL. THEY DISAGREED, SAID IT WAS OUT OF WARRANTY AND QUOTED ME A REPAIR. VALENTINE ASSERTED THE CONDITION WAS NOTED TO MY VIN IN THEIR SYSTEM. LATER THAT YEAR, LA AUDI MADE DIFFERENT REPAIRS AND THE FUEL LEAK CONDITION WAS AGAIN PUT ON THE WORK ORDER. FINALLY IN JUNE 2010, A NEIGHBOR WROTE NOTE THE CAR WAS LEAKING FUEL. IT TANK WAS POURING FUEL AFTER FILLING TO THE THREE-QUARTERS MARK AND PARKING IN OUR SUBTERRANEAN PARKING GARAGE. REPAIR COULD NOT BE AVOIDED. BASED ON LA AUDI'S POSITION, A LOCAL MECHANIC REPLACED THE ENTIRE TANK WITH A SALVAGE ONE HE FOUND. ATTACHED ARE PHOTOS, WORK REPAIR ORDERS, A HAZARD NOTE FROM NEIGHBOR OF THE FUEL LEAK, AND SIGNED DECLARATION THESE ITEM AS AUTHENTIC AND ALL ASSERTIONS ABOVE ARE TRUTHFUL. I APPRECIATE ASSISTANCE OBTAINING RECOVERY FROM AUDI FOR THE REPAIRS AS THEY REFUSED TO WHEN PRESENTED TWICE. YOUR ASSISTANCE IN THIS MATTER IS APPRECIATED. UPDATED PORTABLE 02/18/11

I OWN A 2003 AUDI A6 QUATTRO 4.2L WHICH I BOUGHT USED AND HAVE DRIVEN IT SINCE 2004. ON OCTOBER 27, 2010 I STARTED SMELLING GAS AND AFTER CHECKING FOUND A LEAK AT THE BASE OF THE GAS TANK. I CHECKED THE WEB AND FOUND OUT THAT THERE IS A RECALL ON OTHER SUB-MODELS. I CALLED AUDI USA WHO CONTACTED A DEALER I CHOSE TO FIX THE PROBLEM. BUT THE DEALER IS SAYING THAT ALTHOUGH THE RECALL PROBLEM EXISTS IT IS DUE TO AN ACCIDENT WHICH HAPPENED 6 OR 7 YEARS AGO. I THINK THIS IS NOT FAIR. THANK YOU VIN [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

2003 AUDI A6. CONSUMER WRITES IN REGARDS TO FUEL LEVEL SENSOR DAMAGED DUE TO RECALL REPAIR *TGW THE CONSUMER STATED HE COMPLIED WITH THE RECALL AND TOOK HIS VEHICLE TO THE AUDI DEALER. THE DEALER FILLED THE GAS TANK; IN ACCORD WITH THE LETTER FROM AUDI. UNFORTUNATELY, AS THE CONSUMER DROVE THE 70 MILES BACK HOME, THE FUEL LEVEL DECREASED TO LESS THAT 1/4 AND THE WARNING LIGHT CAME ON. SINCE THEN, THE WARNING LIGHT COMES ON AND GOES OFF WITHOUT REGARD TO HOW MUCH FUEL IS IN THE TANK. THE CONSUMER ALSO STATED HE SMELLED GASOLINE PARTICULARLY IN THE MORNING TIME WHEN HE WENT TO HIS GARAGE. HE STATED HE WAS NOT ABLE TO RELY ON THE FUEL GAUGE BECAUSE IT SOMETIMES SHOWED FULL WHEN IT WAS LESS THAN 1/4 OF A TANK. THE CONSUMER STATED HE HAS RAN OUT OF GAS TWICE, ON A COUNTRY ROAD IN MID-WINTER. AFTER MAKING DOZENS OF FRUSTRATING CALLS TO AUDI, THEY FINALLY ARRANGED TO HAVE THE PROBLEM LOOKED AT. THE DEALER STATED THEY DIDN'T HAVE THE PART THEY NEEDED TO REPAIR THE DEFECT AND THEY WOULD CALL WHEN THE PART ARRIVED. THEY ESTIMATED THE REPAIR AT $483.64. THE CONSUMER STATED HE STILL HAS NOT HEARD FROM THE DEALER. THE CONSUMER STATED HE TOOK HIS VEHICLE TO THE DEALER WITH NO FUEL GAUGE PROBLEMS AND IT WAS RETURNED TO HIM WITH PROBLEMS. *JB

TL*THE CONTACT OWNS 2003 AUDI A6, 2.7 QUATTRO. THE CONTACT STATED THAT A FUEL LEAK OCCURRED ON NOVEMBER 22, 1999. THE CONTACT ALSO OBSERVED FUEL LEAKING FROM THE VEHICLE WHILE DRIVING 60 MPH. THE CONTACT PARKED THE VEHICLE AND THE FUEL BEGAN LEAKING OUT OF THE VEHICLE EXCESSIVELY. THE REAR BUMPER WAS HANGING OFF OF THE VEHICLE WHEN HE RETURNED CLEAN UP THE FUEL THAT WAS LEAKING. THE CONTACT NOTIFIED THE BANK MANAGEMENT OF THE FUEL LEAK ON THEIR PROPERTY. THE POLICE AND FIRE TRUCK WERE ANONYMOUSLY NOTIFIED OF THE FUEL LEAK. THE WEATHER WAS NOT A FACTOR. THE VEHICLE WAS TOWED TO HIS RESIDENCE, THEN IT WAS TOWED TO THE LOCAL DEALER FOR DIAGNOSTIC TESTING. THE DEALER WAS NOT SYMPATHETIC TO THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 84,600 AND THE CURRENT MILEAGE WAS 84,610.

AOA HAS FAILED TO TAKE RESPONSIBILITY FOR A SAFETY RELATED DEFECT IN MY AUDI A6 FUEL SYSTEM. GIVEN A NHTSA PRODUCT SAFETY GAS STORAGE TANK RECALL, I BELIEVE AOA ARE LIABLE FOR THIS SAFETY RELATED DEFECT. ON JUNE 26TH, 2009 HOFFMAN AUDI, EAST HARTFORD CT, SERVICE MANAGER JIM ORMAN ORALLY INFORMED ME THAT AOA WILL TAKE NO FURTHER ACTION IN THIS MATTER, THE REASONS PROVIDED WERE: 1) RECALL WAS ON OTHER SIDE OF THE TANK - THIS PARTICULAR VALVE WAS NOT PART OF THE RECALL AND THEY'VE SEEN ONLY A FEW OTHERS WITH ISSUES. ?THERE WAS NO POSSIBLE WAY THIS COULD OCCUR DURING THE RECALL REPAIR.? 2) FUEL TANK WAS OUT OF 4 YEAR, 50000 MILE WARRANTY. 3) AOA DISREGARDS THE UNSAFE CONDITION CAUSED BY FUEL VAPOR/FLUID LEAKS RESULTING FROM THE DEFECTIVE/WORN OUT VALVE. IN DISCUSSION IT WAS REFERENCED THAT ?THERE WERE ONLY FOUR OTHER INSTANCES OF THIS PROBLEM? AND CITED AGE OF THE VEHICLE. I WAS TOLD THAT AFTER REVIEWING IMAGES OF MY CLAIM, THE FINAL DECISION WAS MADE BY KARL KRUG, NEW ENGLAND REGIONAL SERVICE MANAGER AOA. BACKGROUND: IN LATE 2008 I WAS MADE AWARE OF A SAFETY RECALL REGARDING THE POTENTIAL FOR FUEL TANK LEAKAGE RESULTING FROM CRACKED NIPPLES ON THIS PLASTIC GAS STORAGE TANK. A REINFORCEMENT REPAIR WAS PERFORMED ON MY VEHICLE IN DECEMBER 2008 (NHTSA CAMPAIGN ID NUMBER:08V157000). ROUGHLY ONE MONTH LATER THE CHECK ENGINE LIGHT ILLUMINATED AND THE DIAGNOSTIC FAULT CODE RELATED TO THE TANK VENTILATION SYSTEM WAS IDENTIFIED. LAST WEEK I ISOLATED THE P0456 16840 TANK VENTILATION SYSTEM PINHOLE LEAK CODE TO THE FUEL TANK. GIVEN THE COMPLEXITY OF THE VENTILATION SYSTEM IN THE FUEL TANK AREA, I DECIDED TO GET THE SYSTEM TESTED BY A DEALER. A CRACKED VALVE NIPPLE ATOP THE GAS STORAGE TANK WAS IDENTIFIED BY A VOLKSWAGEN SERVICE CENTER. I HAVE FILED A COMPLAINT WITH THE CT ATTORNEY GENERAL AND ASKED THEY FORWARD TO THE APPROPRIATE STATE AND FEDERAL AGENCIES FOR FURTHER INVESTIGATION. *TR