2012 Audi A4

TL* THE CONTACT OWNED A 2012 AUDIO A4. THE CONTACT STATED WHILE DRIVING AT 25 MPH, SHE SAW SMOKE EMERGING FROM THE FRONT OF THE VEHICLE. UPON EXITING THE VEHICLE, NOTICE FLAMES IN THE HEAD LIGHT COMPARTMENT UPON OPENING THE HOOD. THE CONTACT STATED THEY ATTEMPTED TO EXTINGUISH THE FLAMES WITH WATER BUT THAT FAILED AND THE FIRE DEPARTMENT WAS CONTACTED TO EXTINGUISH THE FLAMES. THE CONTACT WAS UNAWARE IF A POLICE OR FIRE DEPARTMENT REPORT WAS FILED. NO INJURIES WERE SUSTAINED. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TOWED TO A JUNK YARD. THE VEHICLE WAS NOT TAKEN TO A LOCAL DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSIS. THE CONTACT STATED THAT WITH THE FIRE DAMAGE SHE BELIEVED THAT VEHICLE WAS A TOTAL LOSS. THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 120,000.

TL* THE CONTACT OWNS A 2012 AUDI A4. THE CONTACT STATED THAT AN ERROR MESSAGE APPEARED ON THE INSTRUMENT PANEL REGARDING THE GEAR BOX MODULE. THE CONTACT TOOK THE VEHICLE TO THE LOCAL DEALER AUDI MEMPHIS (1825 COVINGTON PIKE, MEMPHIS, TN 38128) WHO REPLACED THE GEAR BOX HOWEVER, THE FAILURE PERSISTED WHILE ACCELERATING. ADDITIONALLY, THE LOW-PRESSURE FUEL PUMP FAULT MESSAGE WAS DISPLAYED ON THE INSTRUMENT PANEL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 94,000.

TL* THE CONTACT OWNS A 2012 AUDI A4. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 40 MPH, THE CHECK ENGINE AND LOW OIL PRESSURE WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHERE IT WAS DIAGNOSED WITH NEEDING THE ENGINE COILS AND SPARK PLUGS TO BE REPLACED. WHILE DRIVING AFTER THE VEHICLE WAS REPAIRED, THE VEHICLE EXPERIENCED THE SAME SYMPTOMS AS BEFORE WITH THE ADDITION OF LOSS OF POWER STEERING AND POWER BRAKES. THE CONTACT STATED THAT THE STEERING WHEEL WAS DIFFICULT TO TURN AND DIFFICULT FOR THE BRAKE PEDAL TO BE DEPRESSED. THE CONTACT WAS UNABLE TO RESTART VEHICLE AND THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE TIMING CHAIN NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 138,000

I HAVE GONE GONE TO THE DEALER NUMEROUS TIMES VISITS RIGHT AFTER I HAD THE SCHEDULED OIL CHANGES DONE. THE OIL LIGHT / CONSUMPTION ISSUE HAPPENS AFTER I'VE GOTTEN AN OIL CHANGE, BUT 7,000 MILES BEFORE THE NEXT ONE IS DUE. I GET AFRAID THINKING THAT MY CAR IS OUT OF OIL . I DO NOT HAVE ANY OIL LEAKS. OIL IS LEAKING AROUND LADDER FRAME. THIS HAS BEEN A KNOW ISSUE FOR A FEW YEARS THAT I HAVE BEEN HAVING AND AUDI WILL NOT RESOLVE.

MY VEHICLE WAS INCLUDED IN A CLASS ACTION SETTLEMENT IN VOLKSWAGEN TIMING CHAIN PRODUCT LIABILITY LITIGATION, CIVIL ACTION NO. 16-2765 (JLL)(JAD). I PURCHASED MY VEHICLE SEVERAL MONTHS AGO AND WAS UNAWARE OF THIS SETTLEMENT AT THE TIME OF PURCHASE. AT MY FIRST SERVICE APPOINTMENT, I WAS INFORMED THAT THE TIMING CHAIN AND TIMING CHAIN VALVE COVERS WERE IN CRITICAL NEED OF REPAIR, AND WAS GIVEN A ROUGHLY $2,000 REPAIR ESTIMATE FOR THE JOB. I PERFORMED RESEARCH MYSELF AND DISCOVERED THIS SETTLEMENT, AND INQUIRED THE SERVICE ADVISOR AS TO WHY I WAS NOT INFORMED OF THE EXTENDED WARRANTY AND WHY I WAS NOT ABLE TO USE IT TO GET MY VEHICLE REPAIRED. THE SERVICE ADVISOR INFORMED ME THAT FOR MY VEHICLE TO BE ELIGIBLE FOR THE REPAIR AND COVERED UNDER THE WARRANTY, THE TIMING CHAIN WOULD HAVE TO ACTUALLY FAIL. UNTIL THEN, IT WOULD NOT BE ELIGIBLE FOR THE WARRANTY. I THOUGHT THIS WAS RIDICULOUS AS IT BASICALLY FORCES ME TO DRIVE MY VEHICLE WHILE PUTTING MYSELF AND MY PASSENGERS AT RISK. I WAS TOLD BY THE BBB THAT MY CLAIM COULD NOT BE PROCESSED VIA THEIR SYSTEM BECAUSE THE VEHICLE WAS PAST THE TIME LIMIT FOR THEIR REQUIREMENTS, BUT THAT I SHOULD CONTACT THE NHTSA ALONG WITH MY STATE(ILLINOIS) ATTORNEY GENERAL OFFICE. I HAVE DONE THAT.