2012 Audi A4

TL* THE CONTACT OWNS A 2012 AUDI A4. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 40 MPH, THE CHECK ENGINE AND LOW OIL PRESSURE WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHERE IT WAS DIAGNOSED WITH NEEDING THE ENGINE COILS AND SPARK PLUGS TO BE REPLACED. WHILE DRIVING AFTER THE VEHICLE WAS REPAIRED, THE VEHICLE EXPERIENCED THE SAME SYMPTOMS AS BEFORE WITH THE ADDITION OF LOSS OF POWER STEERING AND POWER BRAKES. THE CONTACT STATED THAT THE STEERING WHEEL WAS DIFFICULT TO TURN AND DIFFICULT FOR THE BRAKE PEDAL TO BE DEPRESSED. THE CONTACT WAS UNABLE TO RESTART VEHICLE AND THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE TIMING CHAIN NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 138,000

I HAVE GONE GONE TO THE DEALER NUMEROUS TIMES VISITS RIGHT AFTER I HAD THE SCHEDULED OIL CHANGES DONE. THE OIL LIGHT / CONSUMPTION ISSUE HAPPENS AFTER I'VE GOTTEN AN OIL CHANGE, BUT 7,000 MILES BEFORE THE NEXT ONE IS DUE. I GET AFRAID THINKING THAT MY CAR IS OUT OF OIL . I DO NOT HAVE ANY OIL LEAKS. OIL IS LEAKING AROUND LADDER FRAME. THIS HAS BEEN A KNOW ISSUE FOR A FEW YEARS THAT I HAVE BEEN HAVING AND AUDI WILL NOT RESOLVE.

MY VEHICLE WAS INCLUDED IN A CLASS ACTION SETTLEMENT IN VOLKSWAGEN TIMING CHAIN PRODUCT LIABILITY LITIGATION, CIVIL ACTION NO. 16-2765 (JLL)(JAD). I PURCHASED MY VEHICLE SEVERAL MONTHS AGO AND WAS UNAWARE OF THIS SETTLEMENT AT THE TIME OF PURCHASE. AT MY FIRST SERVICE APPOINTMENT, I WAS INFORMED THAT THE TIMING CHAIN AND TIMING CHAIN VALVE COVERS WERE IN CRITICAL NEED OF REPAIR, AND WAS GIVEN A ROUGHLY $2,000 REPAIR ESTIMATE FOR THE JOB. I PERFORMED RESEARCH MYSELF AND DISCOVERED THIS SETTLEMENT, AND INQUIRED THE SERVICE ADVISOR AS TO WHY I WAS NOT INFORMED OF THE EXTENDED WARRANTY AND WHY I WAS NOT ABLE TO USE IT TO GET MY VEHICLE REPAIRED. THE SERVICE ADVISOR INFORMED ME THAT FOR MY VEHICLE TO BE ELIGIBLE FOR THE REPAIR AND COVERED UNDER THE WARRANTY, THE TIMING CHAIN WOULD HAVE TO ACTUALLY FAIL. UNTIL THEN, IT WOULD NOT BE ELIGIBLE FOR THE WARRANTY. I THOUGHT THIS WAS RIDICULOUS AS IT BASICALLY FORCES ME TO DRIVE MY VEHICLE WHILE PUTTING MYSELF AND MY PASSENGERS AT RISK. I WAS TOLD BY THE BBB THAT MY CLAIM COULD NOT BE PROCESSED VIA THEIR SYSTEM BECAUSE THE VEHICLE WAS PAST THE TIME LIMIT FOR THEIR REQUIREMENTS, BUT THAT I SHOULD CONTACT THE NHTSA ALONG WITH MY STATE(ILLINOIS) ATTORNEY GENERAL OFFICE. I HAVE DONE THAT.