2007 Audi A4

The contact's granddaughter owns a 2007 Audi A4. The contact stated that upon taking the vehicle to the dealer to be repaired under NHTSA Campaign Number: 18V427000 (Air Bags), the dealer informed the contact that the recall repair could not be completed because the odometer did not display the mileage as per the manufacturer's policy. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue, but no assistance was provided. The contact's granddaughter had not experienced a failure. Parts distribution disconnect.

My 2007 Audi A4 is part of the Takata airbag lawsuit so I scheduled an appointment to have it repaired at Audi of Tampa. I had my car towed there because the battery recently died and I was told I needed to have the key reprogrammed because it would not start after replacing the battery and figured I could have both repairs done at the same time. My appointment was at 7pm but when I arrived nobody had any knowledge of my appointment and was told they do not make appointments that late in the day but a technician would give me a call. I leave my car there and receive a call today from the repair technician Tyler King who proceeded to tell me that prior to doing anything to the car he'd have to run a diagnostics test that would cost me $500! WHAT? Just to give a diagnosis that I've already been given? Insane. So now that I do not have that kind of money what am I supposed to do? Tow it back home and have a locksmith reprogram the key and ignore the airbag issue? I feel unsafe in the Audi I once loved and relied on daily and don't know how I am supposed to proceed with this.

Many years ago Audi advised that there is a defect with the air bag in my vehicle, and that they would change it for free. I contacted a dealer and they said they would contact me after the part is available. They have done nothing, the defective air bag is still in the car, the company still explains that the airbag can cause serious injury to occupants, and I still drive my family in the car. Now they are suggesting that because the car is nearing 15 years old they may disregard the risk to my family and not take responsibility for the defective air bag. The car has been to the shop, but their current web site does not clearly say, in plain language, that the air bag has been replaced. The language is not written so that an average prudent person can understand. I would like, in straight forward and unambiguous language, to know what the status is with the car.

RECEIVED AIRBAG RECALL NHTSA 16V079 ON APRIL 2016. AFTER ALMOST 3 YEARS OF WAITING FOR PARTS DUE TO SHORTAGE THE AIRBAG WAS REPLACED ON FEBRUARY 2019. ON APRIL 2019 AIRBAG LIGHT CAME ON. DEALER SCANNED VEHICLE AND SAID WAS UNRELATED TO THE AIRBAG WHICH IT WAS JUST REPLACED AND WANTED TO CHARGE ME OVER $800 FOR A REAR SEATBELT TENSIONER. I DIDN'T THINK THEY WERE BEING HONEST SO I TOOK THE CAR TO ANOTHER NON-AUDI DEALER AND THEY CONFIRMED THE AIRBAG CODES WERE RELATED TO ACTUAL AIRBAG WHICH WAS REPLACED. AFTER A LOT OF BACK AND FORTH AND AGGRAVATION WITH AUDI, THEY DECIDED TO REPLACE THE AIRBAG A SECOND TIME ON MAY OF 2020 AND AIRBAG LIGHT WENT AWAY. HOWEVER, 5 MONTHS LATER ON OCTOBER OF 2020 AIRBAG LIGHT CAME BACK ON. DEALER NOW SAYS THE AIRBAG CONTROL MODULE IS NOT GOOD AND WANTS TO CHARGE ME $2,800 PLUS TAXES TO REPLACE IT. I FEEL THEY DON'T KNOW WHAT IS CAUSING THE PROBLEM AND ARE PRESENTING ME WITH A FAT BILL WITH THE HOPES I WILL WALK AWAY WITHOUT REPAIRING, THIS WAY THEY ARE OFF THE HOOK FROM ANY OBLIGATIONS TO REPAIR THE CAR OR POTENTIAL LAW SUITS IN CASE OF AN ACCIDENT. I AM RUNNING OUT OF OPTIONS AT THIS POINT. I FEEL THE DEALER AND MANUFACTURE ARE NOT TAKING RESPONSIBILITY TO REPAIR AN ISSUE WHICH STARTED AFTER THE AIRBAG RECALL REPLACEMENT AND NOW THEY WANT TO CHARGE ME $3,000 FOR SOMETHING I AM NOT EVEN SURE IT WILL WORK. IS THERE A LAW THAT WOULD PROTECT THE CONSUMER FROM THIS TYPE OF SITUATION? AFTER ALL THIS WAS A RECALL..... WHAT IS MY RIGHT AT THIS POINT?

MY WIFE RECEIVED AN "URGENT" RECALL FOR AIRBAGS ON HER 2007 AUDI IN JANUARY 2018. TO DATE, THIS RECALL HAS NOT BEEN COMPLETED. A SECOND RECALL WAS ISSUED IN JUNE 2018 ON ANOTHER PART OF PART OF THE AIRBAG WHICH HAS NOT BEEN COMPLETED. THIS IS REDICULOUS ON A RECALL THAT COULD PROVE FATAL SHOULD MY WIFE BE IN AN ACCIDENT. THE CLOSEST DEALERSHIPS EXCUSE IS THAT PARTS ARE NOT AVAILABLE ?? AFTER ALMOST TWO YEARS ?? WE COULD USE A LITTLE HELP HERE.

TAKATA RECALL. I WENT TO AUDI MELBOURNE FL 2 YRS AGO AND THEY SAID THEY REPLACED IT...THREE MONTHS AGO I GOT NOTIFICATION THAT IT WAS NOT A PERMANENT FIX...I TOOK IT BACK TO THEM ON THE 15 OF MAY AND SINCE THEN THE LIGHT ON MY DASHBOARD SAYS THAT IT IS NOT WORKING...IT TAKES ME 5HRS BACK AND FORTH 2X AND A DAY OFF WORK...I WAS TOLD THAT THEY WOULD CHARGE ME IF IT WAS NOT THEIR PROBLEM...WELL THE LIGHT WAS NOT GOING ON BEFORE AND I WAS TOLD THE WAS NOT PERMANENT FIX EITHER...I HAVE GRANDCHILDREN THAT I TAKE FROM SCHOOL...THIS IS DISGUSTING AT BEST...THEY SAID THEY WOULD HAVE SOMEONE BRING MY CAR TO THEM AND LEAVE ME WITHOUT A CAR TOMORROW...GREAT HOW DO I GET TO WORK...WHAT IS GOING ON...WHAT SHOULD I DO!!!

THIS RECALL WAS ISSUED IN FEB 2018. I HAD MY CAR AT AUDI, MOHEGAN LAKE, NY FOR SERVICE IN JULY 2018. PARTS APPARENTLY WERE NOT AVAILABLE. I HAVE NOT BEEN CONTACTED SINCE FOR THE REPAIR. WHEN CALLING 5/29/2019, I WAS TOLD I WOULD BE PUT ON A WAITING LIST, WHICH HAS APPX 80 PEOPLE ON IT. THEY COULD NOT CONFIRM IF I WAS ALREADY ON FROM MY JULY 2018 VISIT. THIS IS DANGEROUS AND NEED A REMEDY.

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 AUDI A4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V082000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. HOFFMAN AUDI OF EAST HARTFORD (700 CONNECTICUT BLVD, EAST HARTFORD, CT 06108, (860) 289-7721) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *TT*JB