1996 Audi A4

00 V 317 000/IGNITION SWITCH: THE IGNITION SWITCH WILL NOT RETURN TO THE RUNNING POSITION AFTER STARTING THE VEHICLE. THE CONSUMER WOULD HAVE TO MANUALLY TURN THE SWITCH BACK AFTER STARTING THE VEHICLE. THE CONSUMER NOTICED THE RECALL ON THE NHTSA WEBSITE AND NOTIFIED HER DEALER. THE DEALER INFORMED THE CONSUMER THAT HER VEHICLE IDENTIFICATION NUMBER WAS NOT COVERED UNDER THE RECALL. *JB

THERE WERE NO CRASHES AND NO INJURIES RELATED TO THIS INCIDENT. I PURCHASED A 1996 AUDI A4 QUATTRO, VIN [XXX], USED ON FEBRUARY 7, 2004. ON THE INCIDENT DATE THE INGITION SWITCH FAILED CAUSING DAMAGE TO THE STARTER MOTOR. THE VEHICLE WAS TAKEN TO OUR SERVICE DEALER, MIDWESTERN AUTO GROUP, DUBLIN, OHIO WHERE THE PROBLEM WAS DIAGNOSED AS A FAILURE OF THE INGITION SWITCH HOUSING. THIS IS THE EXACT SAME FAILURE THAT INITIATED A RECALL CAMPAIGN, NHTSA CAMPAIGN ID# 00V317000 (AUDI CAMPAIGN CODE LE). THE DEALER RESEARCHED THE AUDI DATABASE AND DISCOVERED THAT THE RECALL CAMPAIGN WAS COMPLETED ON THIS VEHICLE IN 2001. SUBSEQUENTLY, THE AUDI MANUFACTURERS REPRESENTATIVE, TO THE DISPLEASURE OF THE DEALER, HAS DENIED ANY CLAIM ON THIS INCIDENT PERTAINING TO THE RECALL. THE REPRESENTATIVE STATED THAT IT IS AUDI'S POLICY THAT ONCE A RECALL HAS BEEN COMPLETED ON A VEHICLE, IT WILL NOT HONOR ANY FURTHER CLAIMS EVEN IF THE PROBLEM IS EXACTLY THE SAME. A CALL TO THE AUDI CONSUMER ADVOCATE DEPARTMENT CONFIRMED THIS POLICY, INCIDENT # [XXX]. TWO ISSUES SURFACE BECAUSE OF THIS INCIDENT. THE FIRST ISSUE IS THE ADEQUACY OF THE SOLUTION TO THE INITIAL RECALL. THE SECOND ISSUE IS AUDI'S RESPONSE AND POLICY CONCERNING IDENTICAL FAILURES OF COMPONENTS ADDRESSED IN A PREVIOUS RECALL CAMPAIGN.THE PARTS ARE BEING REPLACED AT MY COST AND WILL BE RETAINED ALONG WITH THE SERVICE INVOICE. UPDATED 07/24/2012 *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I HAD A PROBLEM IDENTICAL TO THE PROBLEM DESCRIBED IN NHTSA CAMPAIGN ID 00V317000. I HAD TO HAVE THE IGNITION SWITCH REPLACED AND SUBSEQUENTLY HAD TO ALSO REPLACE THE HEADLIGHT CONTROL ASSEMBLY AS WELL.*JB AUDI USA SAID THAT MY VEHICLE WAS NOT COVERED AS PART OF THE CURRENT CAMPAIGN. HOWEVER, I'VE SEEN NUMEROUS POSTINGS ON THE AUDI CHAT BOARDS FROM PEOPLE IN MY EXACT POSITION (SAME PROBLEM, SAME YEAR CAR - BUT AUDI USA SAYS THEY'RE NOT COVERED). SEEMS LIKE IT'S A LITTLE SCREWY. PLEASE CONFIRM RECIEPT OF THIS MESSAGE AND LET ME KNOW IF THERE ARE ANY NEXT STEPS I SHOULD TAKE. THANKS MUCH

MY HORN HAS FAILED ONCE PER YEAR FOR THE 6+ YEARS I HAVE OWNED IT. AUDI (MANUFACTURER) HAS REPLACED HORN UNDER WARRANTY EACH TIME, AND REIMBURSED ME FOR THE REPLACEMENT ONE TIME (OUT OF WARRANTY). I JUST DISCOVERED THAT THERE WAS A RECALL FOR SOME VINS FOR MY CAR (1996 AUDI A4 QUATTRO) FOR THE EXACT PROBLEM I HAVE BEEN HAVING. RECALL IS 96V088000. BUT MANUFACTURER CLAIMS THAT THE RECALL DOESN'T COVER MY CAR. OBVIOUSLY IS SHOULD, SINCE I AM SUFFERING (HAVE BEEN SUFFERING) FROM THE EXACT SAME PROBLEM FOR 6 YEARS. SOMETHING NEEDS TO BE DONE TO EXPAND THIS RECALL TO CARS THROUGH, AT LEAST, MY VIN, AS THE RECALL ISN'T WIDE ENOUGH. TS

VEHICLE EXHIBITED SAME PROBLEM AS DESCRIBED IN RECALL CAMPAIGN 01V317000. EXTERIOR LIGHTS FAIL TO FUNCTION IF KEY IN IGNITION WAS NOT MANUALLY TURNED BACKWARDS BY DRIVER. MANUFACTURER INFORMED CONSUMER THAT VEHICLE WAS NOT AFFECTED BY THE ABOVE MENTIONED RECALL. PLEASE PROVIDE ANY ADDITIONAL INFORMATION / DOCUMENTATION.*AK

ABSOLUTELY THE WORST CAR I HAVE EVER BOUGHT I HAVE SPENT OVER $6000 IN REPAIRS AND GONE JUST 40K MILES! STAY AWAY FROM THIS CAR WHEN I CALLED THE 1-800 LINE THEY WERE NO HELP AND CUSTOMER SERVICE REFUSED TO LET ME SPEAK WITH ANYBODY IN A HIGHER POSTION. WHEN I SAID CAN I WRITE A LETTER THEY SAID SURE BUT IT COMES TO US AND THE DECISION IS FINAL ABOUT YOUR WARRANTTY DEFECTS. NO SAFETY DEFECT LISTED. *AK