NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
44 reportsMileage unknown · Sep 8, 2021
Air Bags
Passenger airbag sporadically turns off, and constantly shows the seat belt unfastened (unclear if something is wrong with its functionality also). This also turned off the Audi presense/ auto stop feature at the same time. When I told Audi this at the dealership, they said they had no solution other than 'don't sit in the passe…
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Passenger airbag sporadically turns off, and constantly shows the seat belt unfastened (unclear if something is wrong with its functionality also). This also turned off the Audi presense/ auto stop feature at the same time. When I told Audi this at the dealership, they said they had no solution other than 'don't sit in the passenger seat', and had no idea when it might end
NHTSA ODI #11432222
Mileage unknown · May 28, 2021
Air BagsElectrical System
Tied to recall 69BY Dealership continues to say parts are not available.
NHTSA ODI #11418885
Mileage unknown · Apr 19, 2021
Air Bags
TL* TAKATA RECALL. THE CONTACT OWNS A 2017 AUDI A3. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 21V198000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED AUDI OAKLAND (7201 OAKPORT ST, OAKLAND, CA 94621, (510) 984-7906) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAI…
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TL* TAKATA RECALL. THE CONTACT OWNS A 2017 AUDI A3. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 21V198000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED AUDI OAKLAND (7201 OAKPORT ST, OAKLAND, CA 94621, (510) 984-7906) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
NHTSA ODI #11412927
Mileage unknown · Apr 7, 2021
Air Bags
THE CAR AIRBAG WARNING SIGN COMES OFF THAT PASSENGER AIR BAG MIGHT NOT BE DEPLOY BECAUSE OF FAULT SENSOR. IT HAS BEEN RECALLED. I TRIED TO REACH OUT TO THE AUDI DEALERSHIP. THEY SAID THAT SINCE MY CAR DOES NOT HAVE MANUFACTURER WARRANTY, THIS WILL NOT BE FIXED.
NHTSA ODI #11406845
10,000 miles · Mar 16, 2021
EngineFuel/propulsion System
ENGINE STALLS WHILE ACCELERATING FROM A STOP. THIS CONDITION HAS BEEN DANGEROUS. CAR HAS BEEN TO THE AUDI DEALER 3 TIMES TO REMEDY THE PROBLEM. THAT CANNOT DIAGNOSE THE ISSUE. IT IS GOING IN FOR A 4TH TIME APRIL 12TH 2021. THIS ISSUE IS EXTREMELY DANGEROUS. THE CAR WILL LOSE POWER AND STALL AS YOU ARE PULLING OUT INTO TRAFFIC. H…
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ENGINE STALLS WHILE ACCELERATING FROM A STOP. THIS CONDITION HAS BEEN DANGEROUS. CAR HAS BEEN TO THE AUDI DEALER 3 TIMES TO REMEDY THE PROBLEM. THAT CANNOT DIAGNOSE THE ISSUE. IT IS GOING IN FOR A 4TH TIME APRIL 12TH 2021. THIS ISSUE IS EXTREMELY DANGEROUS. THE CAR WILL LOSE POWER AND STALL AS YOU ARE PULLING OUT INTO TRAFFIC. HAPPENS DAILY.
NHTSA ODI #11403263
47,000 miles · Mar 12, 2021
EngineFuel/propulsion SystemPower Train
2017 AUDI A3 SEDAN- WITH AROUND 47,000 MILES -STALLED OUT IN DRIVE THRU AND AT A RED LIGHT INTERSECTION. TWICE. ALMOST GOT IN 2 ACCIDENTS WHILE DRIVING ONCE ON THE HIGHWAY AND ONCE ON A CITY ROAD. ENGINE LIGHT ON DASH WAS BLINKING. CODE READER INITIALLY WAS READING P0300, P0301 AND P0302 .. MULTIPLE CYLINDER MISFIRES. TOWED CA…
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2017 AUDI A3 SEDAN- WITH AROUND 47,000 MILES -STALLED OUT IN DRIVE THRU AND AT A RED LIGHT INTERSECTION. TWICE. ALMOST GOT IN 2 ACCIDENTS WHILE DRIVING ONCE ON THE HIGHWAY AND ONCE ON A CITY ROAD. ENGINE LIGHT ON DASH WAS BLINKING. CODE READER INITIALLY WAS READING P0300, P0301 AND P0302 .. MULTIPLE CYLINDER MISFIRES. TOWED CAR TO AUDI, AND THEY DID COMPLETE MAINTENANCE SERVICE. RAN CODES AND NOW ALL OF THE SUDDEN IT NEED A NEW TRANSMISSION AND THE CODE IS P0172 BANK 1 SYSTEM TOO RICH. I NOTICED THERE WAS A RECALL FOR THE THE ENGINE CONTROL UNIT (ECU) SOFTWARE AND WHICH CAN AFFECT AIR / FUEL MIXTURE WHICH MAKES ME THINK THAT THIS RECALL WAS PROBABLY THE CAUSE, BECAUSE PO172 CODE CAN BE DUE TO THE AIR/ FUEL MIXTURE GETTING TOO FAR FROM FACTORY SPECS. MY CAR HAS BEEN AT THE DEALERSHIP FOR 6 WEEKS, THE TRANSMISSION WAS FINALLY REPLACED BY AUDI BUT THEY ARE STILL SAYING THAT I NEED A NEW FUEL CANISTER (THERE WAS A RECALL FOR THIS IN 2016, AND MY CAR WAS MANUFACTURED IN 2016 BUT IS A 2017 MODEL) ? I HAVE SEEN SEVERAL OTHER 2017 AUDI A3 SEDAN OWNER COMPLAINTS HAVING THIS ISSUE WITH VERY SIMILAR PROBLEM ON THIS WEBSITE AND OTHER WEBSITES. I WAS UNDER WARRANTY UNTIL 1/25/2021, BUT I LIVE 2 HOURS AWAY AND I WAS UNDER QUARANTINE SO BOOKED APPOINTMENT LOCALLY (I THINK ON 1/22/2021 WITH VOLKSWAGEN BUT SCHEDULING WAS A WEEK OUT AND ON APPOINTMENT DATE THEIR ENTIRE SERVICE DEPARTMENT WAS OUT BECAUSE OF COVID OUTBREAK BY THAT TIME IT WAS TOO LATE EVEN THOUGH I HAVE A TIME AND DATE STAMPED VIDEO OF THE CAR HAVING ISSUES.
NHTSA ODI #11402605
25,668 miles · Jan 25, 2021
Air BagsElectrical SystemSeat Belts
THE VEHICLE WAS AFFECTED PREVIOUSLY AND CONFIRMED FIXED BY AUDI UNDER RECALL 69Z4 FOR THE OCCUPANT SENSOR. THE AIRBAG, SEATBELT, AUDI PRESENSE ERROR LIGHT WILL ILLUMINATE AT TIMES REGARDLESS OF WHETHER AN OCCUPANT IS SITTING IN THE PASSENGER SEAT GOING ON AND OFF SPORADICALLY WHILE DRIVING OR STATIONARY. THE VEHICLE IS ELIGIBLE …
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THE VEHICLE WAS AFFECTED PREVIOUSLY AND CONFIRMED FIXED BY AUDI UNDER RECALL 69Z4 FOR THE OCCUPANT SENSOR. THE AIRBAG, SEATBELT, AUDI PRESENSE ERROR LIGHT WILL ILLUMINATE AT TIMES REGARDLESS OF WHETHER AN OCCUPANT IS SITTING IN THE PASSENGER SEAT GOING ON AND OFF SPORADICALLY WHILE DRIVING OR STATIONARY. THE VEHICLE IS ELIGIBLE TO BE FIXED UNDER WARRANTY, HOWEVER IT APPEARS THEIR ORIGINAL FIX UNDER THE RECALL WAS NOT ADEQUATE IN RESOLVING THE OCCUPANT AIRBAG SENSOR LIGHT AND POSES A SAFETY HAZARD TO PASSENGERS IF THE AIRBAG WERE TO TURN OFF WHILE AN ACCIDENT OCCURRED. AFTER A RECENT DIAGNOSTIC THE CODES THAT APPEARED ARE SIMILAR TO WHAT WOULD OCCUR PRIOR TO AUDI'S "FIX" TO THE RECALL.
NHTSA ODI #11389918
50,000 miles · Oct 22, 2020
Air BagsElectrical SystemSeat Belts
REGARDLESS OF FRONT SEAT PASSENGER PRESENCE: 'PASSENGER AIRBAG OFF', 'SEATBELT OFF', AND 'PRE SENSE OFF' WARNING MESSAGES ILLUMINATE AT CAR START, RESTART, DRIVE, PARK, RESTART, REPEAT. UNABLE TO CLEAR WARNINGS. ALSO APPEARS IN VEHICLE DASH WARNING SYSTEM. STARTED NOTICING INTERMITTENTLY AFTER AIRBAG RECALL ADDRESSED, NOT S…
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REGARDLESS OF FRONT SEAT PASSENGER PRESENCE: 'PASSENGER AIRBAG OFF', 'SEATBELT OFF', AND 'PRE SENSE OFF' WARNING MESSAGES ILLUMINATE AT CAR START, RESTART, DRIVE, PARK, RESTART, REPEAT. UNABLE TO CLEAR WARNINGS. ALSO APPEARS IN VEHICLE DASH WARNING SYSTEM. STARTED NOTICING INTERMITTENTLY AFTER AIRBAG RECALL ADDRESSED, NOT SURE IF EXACT DATE. NOW, THE MALFUNCTION IS CONSTANT.
NHTSA ODI #11365758
45,000 miles · Sep 12, 2020
Air BagsElectrical SystemSeats
PASSENGER AIR BAG OFF LIGHT WILL ILLUMINATE WHILE PASSENGER IS SEATED. NUMEROUS ERROR CODES WILL FLASH ON DASH. CAR ON HIGHWAY, IN MOTION.AFTER A FEW MINUTES, LIGHT WILL TURN OFF AND ERROR CODES DISAPPEAR.
NHTSA ODI #11354557
54,000 miles · Jul 30, 2020
Air BagsSeats
THE SEAT SENSOR ON THE PASSENGER SIDE IS FAULTY, CAUSING THE AIR BAG LIGHT TO STATY ON WHILE OPERATING THE VEHICLE - THE "PRE-SENSE" LIGHT TO STAY ON - AND THE UN-BUCKLED SEAT BELT ALARM TO STAY GOING OFF. ALL WHILE OPERATING THE VEHICLE. THE BRAND DEALERSHIP SAID AIRBAG MAYNOT DEPLOY WHILE SEAT SENSOR IS MALFUCTIONING. $1200 RE…
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THE SEAT SENSOR ON THE PASSENGER SIDE IS FAULTY, CAUSING THE AIR BAG LIGHT TO STATY ON WHILE OPERATING THE VEHICLE - THE "PRE-SENSE" LIGHT TO STAY ON - AND THE UN-BUCKLED SEAT BELT ALARM TO STAY GOING OFF. ALL WHILE OPERATING THE VEHICLE. THE BRAND DEALERSHIP SAID AIRBAG MAYNOT DEPLOY WHILE SEAT SENSOR IS MALFUCTIONING. $1200 REPAIR.
NHTSA ODI #11342416
Official recalls
2Feb 14, 2024
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain front-wheel drive 2015-2020 Audi A3 Sedan, 2015-2019 Audi A3 Cabriolet, 2019-2020 Volkswagen Jetta GLI, 2018 Golf Sportwagen GP, 2018-2019 Golf Sportwagen A7, 2015-2017 Golf Sportwagen, 2015-2020 Golf GTI, and 2015-2020 Golf A7 vehicles. Due to a problem with a suction jet pump seal inside the fuel tank, fuel may flow into the evaporative emissions (EVAP) system and possibly leak out of the charcoal canister.
Consequence & remedy
Consequence: A fuel leak in the presence of an ignition source increases the risk of a fire.
Remedy: Dealers will replace the suction pump, free of charge. Final owner notification letters for Audi owners were mailed on July 25, 2024. Final owner letters for VW owners were mailed on August 13, 2024. Owners may contact Volkswagen customer service at 1-800-893-5298 or Audi customer service at 1-800-253-2834. Volkswagen's numbers for this recall are VW: 20UF/Audi: 20YF. Vehicles that were previously recalled under 16V-647 will need to have the new remedy completed. This recall expands and replaces previous recall number 16V-647.
Mar 22, 2021
Volkswagen Group of America, Inc. (Audi) is recalling certain 2015-2020 Audi S3 Sedan, A3 Sedan, 2016-2018 A3 Etron, 2017-2020 RS3 Sedan, and 2015-2019 A3 Cabriolet vehicles. The passenger occupant detection system (PODS) may malfunction and switch off the passenger air bag even when the seat is occupied.
Consequence & remedy
Consequence: A deactivated passenger air bag increases the risk of injury during a crash.
Remedy: Dealers will replace the PODS sensor mat and update the PODS control module, free of charge. Owners letters were mailed December 23, 2021. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 69BY.
Additional source detail variants (2)
Air Bags:sensor:occupant Classification:front Passenger
Volkswagen Group of America, Inc. (Audi) is recalling certain 2015-2020 Audi S3 Sedan, A3 Sedan, 2016-2018 A3 Etron, 2017-2020 RS3 Sedan, and 2015-2019 A3 Cabriolet vehicles. The passenger occupant detection system (PODS) may malfunction and switch off the passenger air bag even when the seat is occupied.
Consequence: A deactivated passenger air bag increases the risk of injury during a crash.
Remedy: Dealers will replace the PODS sensor mat and update the PODS control module, free of charge. Owners letters were mailed December 23, 2021. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 69BY.
Air BAGS:ON-OFF Switch Assembly
Volkswagen Group of America, Inc. (Audi) is recalling certain 2015-2020 Audi S3 Sedan, A3 Sedan, 2016-2018 A3 Etron, 2017-2020 RS3 Sedan, and 2015-2019 A3 Cabriolet vehicles. The passenger occupant detection system (PODS) may malfunction and switch off the passenger air bag even when the seat is occupied.
Consequence: A deactivated passenger air bag increases the risk of injury during a crash.
Remedy: Dealers will replace the PODS sensor mat and update the PODS control module, free of charge. Owners letters were mailed December 23, 2021. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 69BY.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1RQ23007 · Fuel Leak Due To Suction Jet Pump Failure Within Fuel Tank (remedy Effectiveness Of Recall 16V647)
Opened Dec 12, 2023 · Closed Jul 1, 2024
Status: closed (inferred from source dates) · Fuel System, Gasoline; Fuel System, Gasoline:storage:evaporative Emissions:canister; Fuel System, Gasoline:storage:tank Assembly
On December 12, 2023, the Office of Defects Investigations (ODI) opened RQ23-007 to investigate the remedy repair effectiveness and scope of Volkswagen (VW) recall 16V-647. Recall 16V-647 was issued on September 2, 2016, for a defective suction jet pump (SJP) inside the fuel tank. Failure of the SJP could lead to a fuel leak from the vehicle. This recall covered certain model year (MY) 2015-2016 Volkswagen Golf and Audi A3 passenger car vehicles. The recall remedy repair replaced SJP Version 1.0 with an improved version, Version 1.1. The SJP is designed to purge fuel from the evaporative emissions (EVAP) system. VW’s recall filing stated the SJP may have been damaged during assembly, which could potentially allow fuel to flow directly into the EVAP system. Over time, the fuel could accumulate in, and cause a leak from, the charcoal canister filter element. ODI received consumer complaints of SJP failure leading to a fuel leak, refueling spit back, refueling shutoff, and/or fuel odor in vehicles previously repaired under recall 16V-647. Additional complaints alleging SJP failure leading to the previously stated outcomes were received in vehicles outside the scope of recall 16V-647, including MY 2016-2020 VW Golf and Audi A3 vehicles. VW issued recall 24V-110 on February 14, 2024, to address issues with SJPs Versions 1.0 and 1.1. The recall remedy replaces the SJP Version 1.0 or 1.1 with an improved version, Version 2.0. Recall 24V-110 covers certain MY 2015-2020 VW Golf (including Golf GTI), 2015-2020 Audi A3, and 2019-2020 VW Jetta GLI vehicles, including vehicle previously repaired under 16V-647. Vehicle owners were notified of this recall in April 2024 and VW’s projected date for owner notification of recall remedy availability is August 2024. In view of the recall being conducted by VW, ODI is closing this Recall Query (RQ). The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
Additional source detail variants (3)
Fuel System, Gasoline:storage:evaporative Emissions:canister
On December 12, 2023, the Office of Defects Investigations (ODI) opened RQ23-007 to investigate the remedy repair effectiveness and scope of Volkswagen (VW) recall 16V-647. Recall 16V-647 was issued on September 2, 2016, for a defective suction jet pump (SJP) inside the fuel tank. Failure of the SJP could lead to a fuel leak from the vehicle. This recall covered certain model year (MY) 2015-2016 Volkswagen Golf and Audi A3 passenger car vehicles. The recall remedy repair replaced SJP Version 1.0 with an improved version, Version 1.1. The SJP is designed to purge fuel from the evaporative emissions (EVAP) system. VW’s recall filing stated the SJP may have been damaged during assembly, which could potentially allow fuel to flow directly into the EVAP system. Over time, the fuel could accumulate in, and cause a leak from, the charcoal canister filter element. ODI received consumer complaints of SJP failure leading to a fuel leak, refueling spit back, refueling shutoff, and/or fuel odor in vehicles previously repaired under recall 16V-647. Additional complaints alleging SJP failure leading to the previously stated outcomes were received in vehicles outside the scope of recall 16V-647, including MY 2016-2020 VW Golf and Audi A3 vehicles. VW issued recall 24V-110 on February 14, 2024, to address issues with SJPs Versions 1.0 and 1.1. The recall remedy replaces the SJP Version 1.0 or 1.1 with an improved version, Version 2.0. Recall 24V-110 covers certain MY 2015-2020 VW Golf (including Golf GTI), 2015-2020 Audi A3, and 2019-2020 VW Jetta GLI vehicles, including vehicle previously repaired under 16V-647. Vehicle owners were notified of this recall in April 2024 and VW’s projected date for owner notification of recall remedy availability is August 2024. In view of the recall being conducted by VW, ODI is closing this Recall Query (RQ). The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
Fuel System, Gasoline:storage:tank Assembly
On December 12, 2023, the Office of Defects Investigations (ODI) opened RQ23-007 to investigate the remedy repair effectiveness and scope of Volkswagen (VW) recall 16V-647. Recall 16V-647 was issued on September 2, 2016, for a defective suction jet pump (SJP) inside the fuel tank. Failure of the SJP could lead to a fuel leak from the vehicle. This recall covered certain model year (MY) 2015-2016 Volkswagen Golf and Audi A3 passenger car vehicles. The recall remedy repair replaced SJP Version 1.0 with an improved version, Version 1.1. The SJP is designed to purge fuel from the evaporative emissions (EVAP) system. VW’s recall filing stated the SJP may have been damaged during assembly, which could potentially allow fuel to flow directly into the EVAP system. Over time, the fuel could accumulate in, and cause a leak from, the charcoal canister filter element. ODI received consumer complaints of SJP failure leading to a fuel leak, refueling spit back, refueling shutoff, and/or fuel odor in vehicles previously repaired under recall 16V-647. Additional complaints alleging SJP failure leading to the previously stated outcomes were received in vehicles outside the scope of recall 16V-647, including MY 2016-2020 VW Golf and Audi A3 vehicles. VW issued recall 24V-110 on February 14, 2024, to address issues with SJPs Versions 1.0 and 1.1. The recall remedy replaces the SJP Version 1.0 or 1.1 with an improved version, Version 2.0. Recall 24V-110 covers certain MY 2015-2020 VW Golf (including Golf GTI), 2015-2020 Audi A3, and 2019-2020 VW Jetta GLI vehicles, including vehicle previously repaired under 16V-647. Vehicle owners were notified of this recall in April 2024 and VW’s projected date for owner notification of recall remedy availability is August 2024. In view of the recall being conducted by VW, ODI is closing this Recall Query (RQ). The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
Fuel System, Gasoline
On December 12, 2023, the Office of Defects Investigations (ODI) opened RQ23-007 to investigate the remedy repair effectiveness and scope of Volkswagen (VW) recall 16V-647. Recall 16V-647 was issued on September 2, 2016, for a defective suction jet pump (SJP) inside the fuel tank. Failure of the SJP could lead to a fuel leak from the vehicle. This recall covered certain model year (MY) 2015-2016 Volkswagen Golf and Audi A3 passenger car vehicles. The recall remedy repair replaced SJP Version 1.0 with an improved version, Version 1.1. The SJP is designed to purge fuel from the evaporative emissions (EVAP) system. VW’s recall filing stated the SJP may have been damaged during assembly, which could potentially allow fuel to flow directly into the EVAP system. Over time, the fuel could accumulate in, and cause a leak from, the charcoal canister filter element. ODI received consumer complaints of SJP failure leading to a fuel leak, refueling spit back, refueling shutoff, and/or fuel odor in vehicles previously repaired under recall 16V-647. Additional complaints alleging SJP failure leading to the previously stated outcomes were received in vehicles outside the scope of recall 16V-647, including MY 2016-2020 VW Golf and Audi A3 vehicles. VW issued recall 24V-110 on February 14, 2024, to address issues with SJPs Versions 1.0 and 1.1. The recall remedy replaces the SJP Version 1.0 or 1.1 with an improved version, Version 2.0. Recall 24V-110 covers certain MY 2015-2020 VW Golf (including Golf GTI), 2015-2020 Audi A3, and 2019-2020 VW Jetta GLI vehicles, including vehicle previously repaired under 16V-647. Vehicle owners were notified of this recall in April 2024 and VW’s projected date for owner notification of recall remedy availability is August 2024. In view of the recall being conducted by VW, ODI is closing this Recall Query (RQ). The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.