NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
44 reportsMileage unknown · Apr 2, 2024
Electrical SystemExterior Lighting
The passenger side break light and signal stop working occasionally. I took it to a certified Audi service center, and they were able to fix the issue but reported that the central wire system that makes the break light and signal work are defective and that the issue will continue given that the cables may move every time I clo…
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The passenger side break light and signal stop working occasionally. I took it to a certified Audi service center, and they were able to fix the issue but reported that the central wire system that makes the break light and signal work are defective and that the issue will continue given that the cables may move every time I close and open and close my truck as the cables run through there. This is a mayor safety issue.
NHTSA ODI #11580639
Mileage unknown · Mar 9, 2024
Structure
Panoramic sunroof spontaneously shattered while driving under normal conditions. This happened while I was driving on a freeway. Luckily I maintained my composure and safely drove home with broken glass all over myself. My car insurance paid for most of my sunroof replacement. There was no symptoms or warnings prior to this inci…
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Panoramic sunroof spontaneously shattered while driving under normal conditions. This happened while I was driving on a freeway. Luckily I maintained my composure and safely drove home with broken glass all over myself. My car insurance paid for most of my sunroof replacement. There was no symptoms or warnings prior to this incident.
NHTSA ODI #11576387
Mileage unknown · Dec 20, 2023
Fuel/propulsion System
The vehicle cabin started to smell like gas and the car would not accept fuel into the tank. Took to Audi/VW independent repair shop where they indicated fuel jet pump in gas tank was not working properly and that it had flooded various components with fuel (charcoal cannister, etc.). Directed us not to drive as it was a fire …
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The vehicle cabin started to smell like gas and the car would not accept fuel into the tank. Took to Audi/VW independent repair shop where they indicated fuel jet pump in gas tank was not working properly and that it had flooded various components with fuel (charcoal cannister, etc.). Directed us not to drive as it was a fire danger and said that we should send to Audi to see if they would cover this under warranty as it was a major emissions and safety problem. Towed to Audi dealer in Dallas. Dallas Audi dealer indicated this sounded like exactly what had happened for a recall issued for 2016 A3s. I learned this was subject to a warranty extension. Am working with the dealer who is trying to determine if that applies. Regardless, this is my daughter's car and a fuel leak with fumes in the cabin is a danger that should be fixed by recall.
NHTSA ODI #11561079
Mileage unknown · Dec 17, 2023
Electrical SystemFuel/propulsion SystemPower Train
The high voltage battery no longer charges to full. Only 7 out of 8 possible indicator bars are illuminated, the car now only shows 17-20 miles available. When I purchased the car 3 years ago, it showed 28-29 miles available. Car was at Audi dealership, got tested, Audi says it's within tolerance. I disagree, 30% to 40% of the c…
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The high voltage battery no longer charges to full. Only 7 out of 8 possible indicator bars are illuminated, the car now only shows 17-20 miles available. When I purchased the car 3 years ago, it showed 28-29 miles available. Car was at Audi dealership, got tested, Audi says it's within tolerance. I disagree, 30% to 40% of the capacity is lost so far. There are many more owners that are reporting the same issue on the Facebook Audi A3 group.
NHTSA ODI #11560571
Mileage unknown · Aug 16, 2023
Air BagsElectrical SystemPower Train
“Transmission Malfunction/no reverse gear. Okay to continue driving” comes on constantly the past 2 years now. I’ve only had this vehicle 3 years. Yes , it is available for inspection. This puts my safety and the safety of my other passengers at risk because my vehicle will abruptly slow down in fast flowing traffic and it will …
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“Transmission Malfunction/no reverse gear. Okay to continue driving” comes on constantly the past 2 years now. I’ve only had this vehicle 3 years. Yes , it is available for inspection. This puts my safety and the safety of my other passengers at risk because my vehicle will abruptly slow down in fast flowing traffic and it will uncontrollably accelerate when it’s time to come to complete stops. A local mechanic used a sensor to check for faulty defects and confirmed that my transmission is having sensor issues. There has never been any warning lamps , regarding this problem. There have been no prior warning messages regarding this issue. I purchased this vehicle from Audi Dealership in Van Nuys, CA in November 2020. I have had this vehicle less than 3 years & as of now , it has less than 35,000 miles on it.
NHTSA ODI #11538951
Mileage unknown · Jul 24, 2023
Power Train
This concerns a recall issued. Audi issued a recall/reimbursement for transmission failure. Mine failed. Car stopped in the middle of roadway. I had transmission repaired before recall was issued. I have attempeted reimbursement and am denied by audi due to my vehicle being a theft recovery. However they have performed multiple…
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This concerns a recall issued. Audi issued a recall/reimbursement for transmission failure. Mine failed. Car stopped in the middle of roadway. I had transmission repaired before recall was issued. I have attempeted reimbursement and am denied by audi due to my vehicle being a theft recovery. However they have performed multiple recalls on this vehicle since I have owned it with the theft recovery title. They also performed the transmission reprogram after I had it fixed at no charge. NHSTA itself states salvage/rebuilt title is no reason for not performing a recall except in exceptional circumstances when car is no longer drivable. I am asking for help in getting audi to honor the recall. Had I been on the highway I would have been smashed when the car shut down.
NHTSA ODI #11534031
Mileage unknown · Jan 17, 2023
Electrical SystemVehicle Speed Control
While driving on highway 59 my vehicle began to jerk. I tried to accelerate and the vehicle would ramp but not move fast. My check engine light came on as well as the error code “transmission malfunction you continue to drive until engine is off.” After getting out of Houston, Texas rush hour traffic, I had my vehicle towed to a…
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While driving on highway 59 my vehicle began to jerk. I tried to accelerate and the vehicle would ramp but not move fast. My check engine light came on as well as the error code “transmission malfunction you continue to drive until engine is off.” After getting out of Houston, Texas rush hour traffic, I had my vehicle towed to a mechanic. The mechanic ran several tests and checked the engine. Upon diagnosing the vehicle, the scan tools gave a myriad of fault code relating to electrical valve faults. All of which clear when driving the vehicle again. The mechanic informed me the transmission was not the issue but the mechatronic system had failed due to a faulty part. The mechanic said the issue could be repaired but would likely occur again as Audi as a history of faulty mechatronic systems. The mechanic called an Audi dealership who stated Audi’s mechatronic control unite has not yet resolved the root cause failure at factory level, meaning all replacements and repair kit components still have the underlying defects that will cause malfunction, usually outside the short one-year manufacturer warranty. I believe Audi manufacturer knows their cars still have a defective part hence why an extended warranty on the mechatronic system is offered. Also, Audi vehicles made in 2016 were recalled due to a defective mechatronic system. My vehicle was made in early 2017. I called the Audi dealership to make them aware of the safety and they ignored me, and tried to sell me another vehicle. This is my second safety issue with Audi vehicles, the first being an expulsion safety issue. There is no way I am purchasing another Audi.
NHTSA ODI #11502272
Mileage unknown · Oct 12, 2022
Fuel/propulsion SystemPower Train
2017 Audi A3 Etron Sportsback- Engine light turned on at 50k, when scanned for errors no codes. Then around 55k miles started to stall when slowing down or at a full stop. The car must be turned off then immediately go into drive. Felt very dangerous when driving in high traffic areas and areas with many stop lights/signs. Car e…
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2017 Audi A3 Etron Sportsback- Engine light turned on at 50k, when scanned for errors no codes. Then around 55k miles started to stall when slowing down or at a full stop. The car must be turned off then immediately go into drive. Felt very dangerous when driving in high traffic areas and areas with many stop lights/signs. Car error say Transmission Malfunction first then says something about Limited Power. We had changed ATF and filter, still had issues. Then it started to not allow to go into reverse. Issues were intermittently happening then became more constant. Finally towed to Audi dealer they are not 100% but they say a new transmission is needed. After seeing complaints of similar situation I think this should be a recall on the transmission for these cars.
NHTSA ODI #11488888
Mileage unknown · Oct 2, 2022
Air BagsElectrical System
Passenger air bag light intermittently comes on after starts. Car has been showing exact symptoms from the PODS recall since I bought it in May, and I’ve tried to have this fixed by 3 separate Audi dealerships, and none of them have been able to fix it. At this point, this recall has now been active for over a year and a half, …
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Passenger air bag light intermittently comes on after starts. Car has been showing exact symptoms from the PODS recall since I bought it in May, and I’ve tried to have this fixed by 3 separate Audi dealerships, and none of them have been able to fix it. At this point, this recall has now been active for over a year and a half, and I think it is absolutely ridiculous to have a non-functioning passenger seat in a “practical” hatchback. Thus, at this point, I would like to escalate this further and potentially fight for a buyback, as this is a recall that both devalues the car AND puts my passenger (and potentially myself, as this one fault has most likely disabled the entire SRS; granted I don’t want to find out for myself) at risk. The “no-passenger” fix would have worked for 30-ish days while Audi worked for a fix, but 1.5 years is ABSOLUTELY UNREASONABLE and totally ridiculous for a $50,000+-MSRP luxury vehicle from the Volkswagen Audi Group.
NHTSA ODI #11487560
Mileage unknown · Sep 9, 2022
Fuel/propulsion System
Was trying to fill up my car at the gas station. The car would not accept any fuel. Frustrated, I went to try another gas station. Same thing happened. Went home to check and see what the problem was and gas started spewing out of the gas tank from where you fill it up with gas. Car (to my knowledge) has never been overfilled, b…
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Was trying to fill up my car at the gas station. The car would not accept any fuel. Frustrated, I went to try another gas station. Same thing happened. Went home to check and see what the problem was and gas started spewing out of the gas tank from where you fill it up with gas. Car (to my knowledge) has never been overfilled, by me. This is apparently a problem with the 2017 VW golf's as well (which run on the same platform as my Audi A3). It is a problem that most people are saying could be the Charcoal canister prematurely dying, or a suction pump dying, which is supposed to last the lifetime of the vehicle.
NHTSA ODI #11483625
Official recalls
2Feb 14, 2024
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain front-wheel drive 2015-2020 Audi A3 Sedan, 2015-2019 Audi A3 Cabriolet, 2019-2020 Volkswagen Jetta GLI, 2018 Golf Sportwagen GP, 2018-2019 Golf Sportwagen A7, 2015-2017 Golf Sportwagen, 2015-2020 Golf GTI, and 2015-2020 Golf A7 vehicles. Due to a problem with a suction jet pump seal inside the fuel tank, fuel may flow into the evaporative emissions (EVAP) system and possibly leak out of the charcoal canister.
Consequence & remedy
Consequence: A fuel leak in the presence of an ignition source increases the risk of a fire.
Remedy: Dealers will replace the suction pump, free of charge. Final owner notification letters for Audi owners were mailed on July 25, 2024. Final owner letters for VW owners were mailed on August 13, 2024. Owners may contact Volkswagen customer service at 1-800-893-5298 or Audi customer service at 1-800-253-2834. Volkswagen's numbers for this recall are VW: 20UF/Audi: 20YF. Vehicles that were previously recalled under 16V-647 will need to have the new remedy completed. This recall expands and replaces previous recall number 16V-647.
Mar 22, 2021
Volkswagen Group of America, Inc. (Audi) is recalling certain 2015-2020 Audi S3 Sedan, A3 Sedan, 2016-2018 A3 Etron, 2017-2020 RS3 Sedan, and 2015-2019 A3 Cabriolet vehicles. The passenger occupant detection system (PODS) may malfunction and switch off the passenger air bag even when the seat is occupied.
Consequence & remedy
Consequence: A deactivated passenger air bag increases the risk of injury during a crash.
Remedy: Dealers will replace the PODS sensor mat and update the PODS control module, free of charge. Owners letters were mailed December 23, 2021. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 69BY.
Additional source detail variants (2)
Air Bags:sensor:occupant Classification:front Passenger
Volkswagen Group of America, Inc. (Audi) is recalling certain 2015-2020 Audi S3 Sedan, A3 Sedan, 2016-2018 A3 Etron, 2017-2020 RS3 Sedan, and 2015-2019 A3 Cabriolet vehicles. The passenger occupant detection system (PODS) may malfunction and switch off the passenger air bag even when the seat is occupied.
Consequence: A deactivated passenger air bag increases the risk of injury during a crash.
Remedy: Dealers will replace the PODS sensor mat and update the PODS control module, free of charge. Owners letters were mailed December 23, 2021. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 69BY.
Air BAGS:ON-OFF Switch Assembly
Volkswagen Group of America, Inc. (Audi) is recalling certain 2015-2020 Audi S3 Sedan, A3 Sedan, 2016-2018 A3 Etron, 2017-2020 RS3 Sedan, and 2015-2019 A3 Cabriolet vehicles. The passenger occupant detection system (PODS) may malfunction and switch off the passenger air bag even when the seat is occupied.
Consequence: A deactivated passenger air bag increases the risk of injury during a crash.
Remedy: Dealers will replace the PODS sensor mat and update the PODS control module, free of charge. Owners letters were mailed December 23, 2021. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 69BY.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1RQ23007 · Fuel Leak Due To Suction Jet Pump Failure Within Fuel Tank (remedy Effectiveness Of Recall 16V647)
Opened Dec 12, 2023 · Closed Jul 1, 2024
Status: closed (inferred from source dates) · Fuel System, Gasoline; Fuel System, Gasoline:storage:evaporative Emissions:canister; Fuel System, Gasoline:storage:tank Assembly
On December 12, 2023, the Office of Defects Investigations (ODI) opened RQ23-007 to investigate the remedy repair effectiveness and scope of Volkswagen (VW) recall 16V-647. Recall 16V-647 was issued on September 2, 2016, for a defective suction jet pump (SJP) inside the fuel tank. Failure of the SJP could lead to a fuel leak from the vehicle. This recall covered certain model year (MY) 2015-2016 Volkswagen Golf and Audi A3 passenger car vehicles. The recall remedy repair replaced SJP Version 1.0 with an improved version, Version 1.1. The SJP is designed to purge fuel from the evaporative emissions (EVAP) system. VW’s recall filing stated the SJP may have been damaged during assembly, which could potentially allow fuel to flow directly into the EVAP system. Over time, the fuel could accumulate in, and cause a leak from, the charcoal canister filter element. ODI received consumer complaints of SJP failure leading to a fuel leak, refueling spit back, refueling shutoff, and/or fuel odor in vehicles previously repaired under recall 16V-647. Additional complaints alleging SJP failure leading to the previously stated outcomes were received in vehicles outside the scope of recall 16V-647, including MY 2016-2020 VW Golf and Audi A3 vehicles. VW issued recall 24V-110 on February 14, 2024, to address issues with SJPs Versions 1.0 and 1.1. The recall remedy replaces the SJP Version 1.0 or 1.1 with an improved version, Version 2.0. Recall 24V-110 covers certain MY 2015-2020 VW Golf (including Golf GTI), 2015-2020 Audi A3, and 2019-2020 VW Jetta GLI vehicles, including vehicle previously repaired under 16V-647. Vehicle owners were notified of this recall in April 2024 and VW’s projected date for owner notification of recall remedy availability is August 2024. In view of the recall being conducted by VW, ODI is closing this Recall Query (RQ). The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
Additional source detail variants (3)
Fuel System, Gasoline:storage:evaporative Emissions:canister
On December 12, 2023, the Office of Defects Investigations (ODI) opened RQ23-007 to investigate the remedy repair effectiveness and scope of Volkswagen (VW) recall 16V-647. Recall 16V-647 was issued on September 2, 2016, for a defective suction jet pump (SJP) inside the fuel tank. Failure of the SJP could lead to a fuel leak from the vehicle. This recall covered certain model year (MY) 2015-2016 Volkswagen Golf and Audi A3 passenger car vehicles. The recall remedy repair replaced SJP Version 1.0 with an improved version, Version 1.1. The SJP is designed to purge fuel from the evaporative emissions (EVAP) system. VW’s recall filing stated the SJP may have been damaged during assembly, which could potentially allow fuel to flow directly into the EVAP system. Over time, the fuel could accumulate in, and cause a leak from, the charcoal canister filter element. ODI received consumer complaints of SJP failure leading to a fuel leak, refueling spit back, refueling shutoff, and/or fuel odor in vehicles previously repaired under recall 16V-647. Additional complaints alleging SJP failure leading to the previously stated outcomes were received in vehicles outside the scope of recall 16V-647, including MY 2016-2020 VW Golf and Audi A3 vehicles. VW issued recall 24V-110 on February 14, 2024, to address issues with SJPs Versions 1.0 and 1.1. The recall remedy replaces the SJP Version 1.0 or 1.1 with an improved version, Version 2.0. Recall 24V-110 covers certain MY 2015-2020 VW Golf (including Golf GTI), 2015-2020 Audi A3, and 2019-2020 VW Jetta GLI vehicles, including vehicle previously repaired under 16V-647. Vehicle owners were notified of this recall in April 2024 and VW’s projected date for owner notification of recall remedy availability is August 2024. In view of the recall being conducted by VW, ODI is closing this Recall Query (RQ). The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
Fuel System, Gasoline:storage:tank Assembly
On December 12, 2023, the Office of Defects Investigations (ODI) opened RQ23-007 to investigate the remedy repair effectiveness and scope of Volkswagen (VW) recall 16V-647. Recall 16V-647 was issued on September 2, 2016, for a defective suction jet pump (SJP) inside the fuel tank. Failure of the SJP could lead to a fuel leak from the vehicle. This recall covered certain model year (MY) 2015-2016 Volkswagen Golf and Audi A3 passenger car vehicles. The recall remedy repair replaced SJP Version 1.0 with an improved version, Version 1.1. The SJP is designed to purge fuel from the evaporative emissions (EVAP) system. VW’s recall filing stated the SJP may have been damaged during assembly, which could potentially allow fuel to flow directly into the EVAP system. Over time, the fuel could accumulate in, and cause a leak from, the charcoal canister filter element. ODI received consumer complaints of SJP failure leading to a fuel leak, refueling spit back, refueling shutoff, and/or fuel odor in vehicles previously repaired under recall 16V-647. Additional complaints alleging SJP failure leading to the previously stated outcomes were received in vehicles outside the scope of recall 16V-647, including MY 2016-2020 VW Golf and Audi A3 vehicles. VW issued recall 24V-110 on February 14, 2024, to address issues with SJPs Versions 1.0 and 1.1. The recall remedy replaces the SJP Version 1.0 or 1.1 with an improved version, Version 2.0. Recall 24V-110 covers certain MY 2015-2020 VW Golf (including Golf GTI), 2015-2020 Audi A3, and 2019-2020 VW Jetta GLI vehicles, including vehicle previously repaired under 16V-647. Vehicle owners were notified of this recall in April 2024 and VW’s projected date for owner notification of recall remedy availability is August 2024. In view of the recall being conducted by VW, ODI is closing this Recall Query (RQ). The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
Fuel System, Gasoline
On December 12, 2023, the Office of Defects Investigations (ODI) opened RQ23-007 to investigate the remedy repair effectiveness and scope of Volkswagen (VW) recall 16V-647. Recall 16V-647 was issued on September 2, 2016, for a defective suction jet pump (SJP) inside the fuel tank. Failure of the SJP could lead to a fuel leak from the vehicle. This recall covered certain model year (MY) 2015-2016 Volkswagen Golf and Audi A3 passenger car vehicles. The recall remedy repair replaced SJP Version 1.0 with an improved version, Version 1.1. The SJP is designed to purge fuel from the evaporative emissions (EVAP) system. VW’s recall filing stated the SJP may have been damaged during assembly, which could potentially allow fuel to flow directly into the EVAP system. Over time, the fuel could accumulate in, and cause a leak from, the charcoal canister filter element. ODI received consumer complaints of SJP failure leading to a fuel leak, refueling spit back, refueling shutoff, and/or fuel odor in vehicles previously repaired under recall 16V-647. Additional complaints alleging SJP failure leading to the previously stated outcomes were received in vehicles outside the scope of recall 16V-647, including MY 2016-2020 VW Golf and Audi A3 vehicles. VW issued recall 24V-110 on February 14, 2024, to address issues with SJPs Versions 1.0 and 1.1. The recall remedy replaces the SJP Version 1.0 or 1.1 with an improved version, Version 2.0. Recall 24V-110 covers certain MY 2015-2020 VW Golf (including Golf GTI), 2015-2020 Audi A3, and 2019-2020 VW Jetta GLI vehicles, including vehicle previously repaired under 16V-647. Vehicle owners were notified of this recall in April 2024 and VW’s projected date for owner notification of recall remedy availability is August 2024. In view of the recall being conducted by VW, ODI is closing this Recall Query (RQ). The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
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