NHTSA owner reports · September 18, 2026 snapshot.
Air Bags complaints
16 reportsClear category filterMileage unknown · Dec 19, 2024
Air BagsForward Collision Avoidance
Passenger airbags, and emergency braking have been failing, i would have to be aware in advance if my vehicle needs to be checked, my safety and my passengers safety is in danger because incase i need to brake quickly but dont have the reaction time to do so i will crash since emergency brake doesnt work, and my passengers would…
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Passenger airbags, and emergency braking have been failing, i would have to be aware in advance if my vehicle needs to be checked, my safety and my passengers safety is in danger because incase i need to brake quickly but dont have the reaction time to do so i will crash since emergency brake doesnt work, and my passengers would be at high risk because of failing airbags, im unsure if the problem has been reproduced or confirmed by a dealer or independent service center, the problem has not yet been inspected there were other symptoms like my sensors going off or the car telling me some assists were malfunctioning in heavy rain or when the car is dirty
NHTSA ODI #11631547
Mileage unknown · May 20, 2024
Air BagsElectrical SystemSeat Belts
Recall on this vehicle several years ago. Taken to the Audi dealership for repairs of the recall. No change after recall repairs completed. The airbag and seatbelt warning lights have continued to light up.
NHTSA ODI #11589770
Mileage unknown · Aug 16, 2023
Air BagsElectrical SystemPower Train
“Transmission Malfunction/no reverse gear. Okay to continue driving” comes on constantly the past 2 years now. I’ve only had this vehicle 3 years. Yes , it is available for inspection. This puts my safety and the safety of my other passengers at risk because my vehicle will abruptly slow down in fast flowing traffic and it will …
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“Transmission Malfunction/no reverse gear. Okay to continue driving” comes on constantly the past 2 years now. I’ve only had this vehicle 3 years. Yes , it is available for inspection. This puts my safety and the safety of my other passengers at risk because my vehicle will abruptly slow down in fast flowing traffic and it will uncontrollably accelerate when it’s time to come to complete stops. A local mechanic used a sensor to check for faulty defects and confirmed that my transmission is having sensor issues. There has never been any warning lamps , regarding this problem. There have been no prior warning messages regarding this issue. I purchased this vehicle from Audi Dealership in Van Nuys, CA in November 2020. I have had this vehicle less than 3 years & as of now , it has less than 35,000 miles on it.
NHTSA ODI #11538951
Mileage unknown · Oct 2, 2022
Air BagsElectrical System
Passenger air bag light intermittently comes on after starts. Car has been showing exact symptoms from the PODS recall since I bought it in May, and I’ve tried to have this fixed by 3 separate Audi dealerships, and none of them have been able to fix it. At this point, this recall has now been active for over a year and a half, …
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Passenger air bag light intermittently comes on after starts. Car has been showing exact symptoms from the PODS recall since I bought it in May, and I’ve tried to have this fixed by 3 separate Audi dealerships, and none of them have been able to fix it. At this point, this recall has now been active for over a year and a half, and I think it is absolutely ridiculous to have a non-functioning passenger seat in a “practical” hatchback. Thus, at this point, I would like to escalate this further and potentially fight for a buyback, as this is a recall that both devalues the car AND puts my passenger (and potentially myself, as this one fault has most likely disabled the entire SRS; granted I don’t want to find out for myself) at risk. The “no-passenger” fix would have worked for 30-ish days while Audi worked for a fix, but 1.5 years is ABSOLUTELY UNREASONABLE and totally ridiculous for a $50,000+-MSRP luxury vehicle from the Volkswagen Audi Group.
NHTSA ODI #11487560
Mileage unknown · Jun 13, 2022
Air Bags
Sensor in seat, has illuminated airbag light on dash and says airbag is off for passenger, sest belt light is illuminated even though no one is sitting in the seat, have to have sent belt clipped in to have warning light stop chiming Have contacted dealership and they say there is nothing they can do about it, also called audi …
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Sensor in seat, has illuminated airbag light on dash and says airbag is off for passenger, sest belt light is illuminated even though no one is sitting in the seat, have to have sent belt clipped in to have warning light stop chiming Have contacted dealership and they say there is nothing they can do about it, also called audi USA and had the issue escalated and haven't heard from anyone at all amd its been over a week.
NHTSA ODI #11469068
Mileage unknown · Nov 17, 2021
Air BagsSeats
The front-passenger airbag deactivated while my father was riding in the car and the corresponding warning light came on. The error first occurred prior to the Mar 2021 Recall. I notified Audi multiple times that my vehicle had this problem, but Audi has not repaired it or offered me an alternative option.
NHTSA ODI #11440855
Mileage unknown · Nov 3, 2021
Air Bags
Hello, My vehicle has a non working passenger seat airbag due to a malfunctioning PODS (Passenger Occupant Detection Sensor). Audi states that such cannot be fixed as a fix has not yet been approved. It has been seven months since this recall has been issued and I am afraid to carry passengers in my vehicle due to the non-funct…
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Hello, My vehicle has a non working passenger seat airbag due to a malfunctioning PODS (Passenger Occupant Detection Sensor). Audi states that such cannot be fixed as a fix has not yet been approved. It has been seven months since this recall has been issued and I am afraid to carry passengers in my vehicle due to the non-functioning airbag. How can I have my vehicle repaired on an expeditious fashion? Thank you, Dealership says the recall has been placed on hold due to no parts being available.
NHTSA ODI #11439184
Mileage unknown · Sep 16, 2021
Air BagsForward Collision Avoidance
There has been an open recall on my car since March 2021 (NHTSA recall number 21V198) which prevents the passenger airbag from functioning properly. Because the airbag isn't working it also disables my forward collision assistance. It took Audi 2 months to mail notice of the recall and 6 months later there is still no remedy o…
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There has been an open recall on my car since March 2021 (NHTSA recall number 21V198) which prevents the passenger airbag from functioning properly. Because the airbag isn't working it also disables my forward collision assistance. It took Audi 2 months to mail notice of the recall and 6 months later there is still no remedy or timeframe for a remedy. A recall affecting an airbag should not linger for 6 months. I can't, in good conscience, have someone ride in the passenger seat of my car, and having this recall unfixed has tanked the re-sell value of my car. Having a recall outstanding for half a year with no communication from the manufacturer on a timeframe is completely unacceptable. Doesn't the manufacturer have a burden to fix a serious passenger safety issue within a reasonable amount of time? What happens if Audi never develops a fix?
NHTSA ODI #11433203
Mileage unknown · Sep 8, 2021
Air Bags
Passenger airbag sporadically turns off, and constantly shows the seat belt unfastened (unclear if something is wrong with its functionality also). This also turned off the Audi presense/ auto stop feature at the same time. When I told Audi this at the dealership, they said they had no solution other than 'don't sit in the passe…
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Passenger airbag sporadically turns off, and constantly shows the seat belt unfastened (unclear if something is wrong with its functionality also). This also turned off the Audi presense/ auto stop feature at the same time. When I told Audi this at the dealership, they said they had no solution other than 'don't sit in the passenger seat', and had no idea when it might end
NHTSA ODI #11432222
Mileage unknown · May 28, 2021
Air BagsElectrical System
Tied to recall 69BY Dealership continues to say parts are not available.
NHTSA ODI #11418885
Official recalls
2Feb 14, 2024
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain front-wheel drive 2015-2020 Audi A3 Sedan, 2015-2019 Audi A3 Cabriolet, 2019-2020 Volkswagen Jetta GLI, 2018 Golf Sportwagen GP, 2018-2019 Golf Sportwagen A7, 2015-2017 Golf Sportwagen, 2015-2020 Golf GTI, and 2015-2020 Golf A7 vehicles. Due to a problem with a suction jet pump seal inside the fuel tank, fuel may flow into the evaporative emissions (EVAP) system and possibly leak out of the charcoal canister.
Consequence & remedy
Consequence: A fuel leak in the presence of an ignition source increases the risk of a fire.
Remedy: Dealers will replace the suction pump, free of charge. Final owner notification letters for Audi owners were mailed on July 25, 2024. Final owner letters for VW owners were mailed on August 13, 2024. Owners may contact Volkswagen customer service at 1-800-893-5298 or Audi customer service at 1-800-253-2834. Volkswagen's numbers for this recall are VW: 20UF/Audi: 20YF. Vehicles that were previously recalled under 16V-647 will need to have the new remedy completed. This recall expands and replaces previous recall number 16V-647.
Mar 22, 2021
Volkswagen Group of America, Inc. (Audi) is recalling certain 2015-2020 Audi S3 Sedan, A3 Sedan, 2016-2018 A3 Etron, 2017-2020 RS3 Sedan, and 2015-2019 A3 Cabriolet vehicles. The passenger occupant detection system (PODS) may malfunction and switch off the passenger air bag even when the seat is occupied.
Consequence & remedy
Consequence: A deactivated passenger air bag increases the risk of injury during a crash.
Remedy: Dealers will replace the PODS sensor mat and update the PODS control module, free of charge. Owners letters were mailed December 23, 2021. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 69BY.
Additional source detail variants (2)
Air Bags:sensor:occupant Classification:front Passenger
Volkswagen Group of America, Inc. (Audi) is recalling certain 2015-2020 Audi S3 Sedan, A3 Sedan, 2016-2018 A3 Etron, 2017-2020 RS3 Sedan, and 2015-2019 A3 Cabriolet vehicles. The passenger occupant detection system (PODS) may malfunction and switch off the passenger air bag even when the seat is occupied.
Consequence: A deactivated passenger air bag increases the risk of injury during a crash.
Remedy: Dealers will replace the PODS sensor mat and update the PODS control module, free of charge. Owners letters were mailed December 23, 2021. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 69BY.
Air BAGS:ON-OFF Switch Assembly
Volkswagen Group of America, Inc. (Audi) is recalling certain 2015-2020 Audi S3 Sedan, A3 Sedan, 2016-2018 A3 Etron, 2017-2020 RS3 Sedan, and 2015-2019 A3 Cabriolet vehicles. The passenger occupant detection system (PODS) may malfunction and switch off the passenger air bag even when the seat is occupied.
Consequence: A deactivated passenger air bag increases the risk of injury during a crash.
Remedy: Dealers will replace the PODS sensor mat and update the PODS control module, free of charge. Owners letters were mailed December 23, 2021. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 69BY.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1RQ23007 · Fuel Leak Due To Suction Jet Pump Failure Within Fuel Tank (remedy Effectiveness Of Recall 16V647)
Opened Dec 12, 2023 · Closed Jul 1, 2024
Status: closed (inferred from source dates) · Fuel System, Gasoline; Fuel System, Gasoline:storage:evaporative Emissions:canister; Fuel System, Gasoline:storage:tank Assembly
On December 12, 2023, the Office of Defects Investigations (ODI) opened RQ23-007 to investigate the remedy repair effectiveness and scope of Volkswagen (VW) recall 16V-647. Recall 16V-647 was issued on September 2, 2016, for a defective suction jet pump (SJP) inside the fuel tank. Failure of the SJP could lead to a fuel leak from the vehicle. This recall covered certain model year (MY) 2015-2016 Volkswagen Golf and Audi A3 passenger car vehicles. The recall remedy repair replaced SJP Version 1.0 with an improved version, Version 1.1. The SJP is designed to purge fuel from the evaporative emissions (EVAP) system. VW’s recall filing stated the SJP may have been damaged during assembly, which could potentially allow fuel to flow directly into the EVAP system. Over time, the fuel could accumulate in, and cause a leak from, the charcoal canister filter element. ODI received consumer complaints of SJP failure leading to a fuel leak, refueling spit back, refueling shutoff, and/or fuel odor in vehicles previously repaired under recall 16V-647. Additional complaints alleging SJP failure leading to the previously stated outcomes were received in vehicles outside the scope of recall 16V-647, including MY 2016-2020 VW Golf and Audi A3 vehicles. VW issued recall 24V-110 on February 14, 2024, to address issues with SJPs Versions 1.0 and 1.1. The recall remedy replaces the SJP Version 1.0 or 1.1 with an improved version, Version 2.0. Recall 24V-110 covers certain MY 2015-2020 VW Golf (including Golf GTI), 2015-2020 Audi A3, and 2019-2020 VW Jetta GLI vehicles, including vehicle previously repaired under 16V-647. Vehicle owners were notified of this recall in April 2024 and VW’s projected date for owner notification of recall remedy availability is August 2024. In view of the recall being conducted by VW, ODI is closing this Recall Query (RQ). The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
Additional source detail variants (3)
Fuel System, Gasoline:storage:evaporative Emissions:canister
On December 12, 2023, the Office of Defects Investigations (ODI) opened RQ23-007 to investigate the remedy repair effectiveness and scope of Volkswagen (VW) recall 16V-647. Recall 16V-647 was issued on September 2, 2016, for a defective suction jet pump (SJP) inside the fuel tank. Failure of the SJP could lead to a fuel leak from the vehicle. This recall covered certain model year (MY) 2015-2016 Volkswagen Golf and Audi A3 passenger car vehicles. The recall remedy repair replaced SJP Version 1.0 with an improved version, Version 1.1. The SJP is designed to purge fuel from the evaporative emissions (EVAP) system. VW’s recall filing stated the SJP may have been damaged during assembly, which could potentially allow fuel to flow directly into the EVAP system. Over time, the fuel could accumulate in, and cause a leak from, the charcoal canister filter element. ODI received consumer complaints of SJP failure leading to a fuel leak, refueling spit back, refueling shutoff, and/or fuel odor in vehicles previously repaired under recall 16V-647. Additional complaints alleging SJP failure leading to the previously stated outcomes were received in vehicles outside the scope of recall 16V-647, including MY 2016-2020 VW Golf and Audi A3 vehicles. VW issued recall 24V-110 on February 14, 2024, to address issues with SJPs Versions 1.0 and 1.1. The recall remedy replaces the SJP Version 1.0 or 1.1 with an improved version, Version 2.0. Recall 24V-110 covers certain MY 2015-2020 VW Golf (including Golf GTI), 2015-2020 Audi A3, and 2019-2020 VW Jetta GLI vehicles, including vehicle previously repaired under 16V-647. Vehicle owners were notified of this recall in April 2024 and VW’s projected date for owner notification of recall remedy availability is August 2024. In view of the recall being conducted by VW, ODI is closing this Recall Query (RQ). The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
Fuel System, Gasoline:storage:tank Assembly
On December 12, 2023, the Office of Defects Investigations (ODI) opened RQ23-007 to investigate the remedy repair effectiveness and scope of Volkswagen (VW) recall 16V-647. Recall 16V-647 was issued on September 2, 2016, for a defective suction jet pump (SJP) inside the fuel tank. Failure of the SJP could lead to a fuel leak from the vehicle. This recall covered certain model year (MY) 2015-2016 Volkswagen Golf and Audi A3 passenger car vehicles. The recall remedy repair replaced SJP Version 1.0 with an improved version, Version 1.1. The SJP is designed to purge fuel from the evaporative emissions (EVAP) system. VW’s recall filing stated the SJP may have been damaged during assembly, which could potentially allow fuel to flow directly into the EVAP system. Over time, the fuel could accumulate in, and cause a leak from, the charcoal canister filter element. ODI received consumer complaints of SJP failure leading to a fuel leak, refueling spit back, refueling shutoff, and/or fuel odor in vehicles previously repaired under recall 16V-647. Additional complaints alleging SJP failure leading to the previously stated outcomes were received in vehicles outside the scope of recall 16V-647, including MY 2016-2020 VW Golf and Audi A3 vehicles. VW issued recall 24V-110 on February 14, 2024, to address issues with SJPs Versions 1.0 and 1.1. The recall remedy replaces the SJP Version 1.0 or 1.1 with an improved version, Version 2.0. Recall 24V-110 covers certain MY 2015-2020 VW Golf (including Golf GTI), 2015-2020 Audi A3, and 2019-2020 VW Jetta GLI vehicles, including vehicle previously repaired under 16V-647. Vehicle owners were notified of this recall in April 2024 and VW’s projected date for owner notification of recall remedy availability is August 2024. In view of the recall being conducted by VW, ODI is closing this Recall Query (RQ). The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
Fuel System, Gasoline
On December 12, 2023, the Office of Defects Investigations (ODI) opened RQ23-007 to investigate the remedy repair effectiveness and scope of Volkswagen (VW) recall 16V-647. Recall 16V-647 was issued on September 2, 2016, for a defective suction jet pump (SJP) inside the fuel tank. Failure of the SJP could lead to a fuel leak from the vehicle. This recall covered certain model year (MY) 2015-2016 Volkswagen Golf and Audi A3 passenger car vehicles. The recall remedy repair replaced SJP Version 1.0 with an improved version, Version 1.1. The SJP is designed to purge fuel from the evaporative emissions (EVAP) system. VW’s recall filing stated the SJP may have been damaged during assembly, which could potentially allow fuel to flow directly into the EVAP system. Over time, the fuel could accumulate in, and cause a leak from, the charcoal canister filter element. ODI received consumer complaints of SJP failure leading to a fuel leak, refueling spit back, refueling shutoff, and/or fuel odor in vehicles previously repaired under recall 16V-647. Additional complaints alleging SJP failure leading to the previously stated outcomes were received in vehicles outside the scope of recall 16V-647, including MY 2016-2020 VW Golf and Audi A3 vehicles. VW issued recall 24V-110 on February 14, 2024, to address issues with SJPs Versions 1.0 and 1.1. The recall remedy replaces the SJP Version 1.0 or 1.1 with an improved version, Version 2.0. Recall 24V-110 covers certain MY 2015-2020 VW Golf (including Golf GTI), 2015-2020 Audi A3, and 2019-2020 VW Jetta GLI vehicles, including vehicle previously repaired under 16V-647. Vehicle owners were notified of this recall in April 2024 and VW’s projected date for owner notification of recall remedy availability is August 2024. In view of the recall being conducted by VW, ODI is closing this Recall Query (RQ). The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
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