NHTSA owner reports · September 18, 2026 snapshot.
Air Bags complaints
45 reportsClear category filter42,000 miles · Oct 28, 2020
Air BagsElectrical SystemSeat Belts
CAR RECEIVED PODS RECALL FIX CODED 69Z4 IN JANUARY 2020. THE FIX DID NOT SOLVE THE ANNOYING AND LIFE THREATENING MALFUNCTIONION THAT LEADS TO AUDI PRESENSE FAILURE ALERT AND DEACTIVATION OF THE PASSENGER AIRBAG SYSTEM WHEN A PASSENGER IS SEATED. IT WOULD ALSO TRIGGER THE ERROR WHEN NO PASSENGER WAS SEATED, REQUIRING TO FASTEN TH…
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CAR RECEIVED PODS RECALL FIX CODED 69Z4 IN JANUARY 2020. THE FIX DID NOT SOLVE THE ANNOYING AND LIFE THREATENING MALFUNCTIONION THAT LEADS TO AUDI PRESENSE FAILURE ALERT AND DEACTIVATION OF THE PASSENGER AIRBAG SYSTEM WHEN A PASSENGER IS SEATED. IT WOULD ALSO TRIGGER THE ERROR WHEN NO PASSENGER WAS SEATED, REQUIRING TO FASTEN THE SEATBELT TO AN EMPTY SEAT TO GET RID OF THE SEATBELT BEEPS. CAR WAS TAKEN IN TO AUDI DEALERSHIP OCTOBER AND AFTER AN INSPECTION, THE ISSUE WAS FOUND TO BE THE SENSOR ITSELF THIS TIME. THE DIAGNOSIS REPORT DILIGENTLY RULED OUT ANY PROBLEM WITH THE CONNECTOR AND WIRING WHOSE FAULT WOULD MEAN A POTENTIAL REPAIR AND THE INSPECTION WOULD BE AT NO COST TO OWNER. HOWEVER, LIKE EVERYONE ELSE'S COMPLAINTS OWNER WAS PRESENTED WITH A 1,500 DOLLAR QUOTE FOR REPLACING THE SENSOR + $250 FEE FOR USING THEIR VAGCOM ("INSPECTION"). THE ERROR CODE WAS B12251B (MAT RESISTANCE TOO HIGH). AUDI'S INTERNAL DOCUMENTS ACCESSED THROUGH NHTSA REPORT THAT "IF FAULT, 'B12251B: SEAT OCCUPIED RECOGNITION SENSOR MAT RESISTANCE TOO HIGH' IS STORED IN THE AIRBAG CONTROL MODULE, DO NOT DIAGNOSE OR REPLACE ANY COMPONENTS FOR THIS FAULT BEFORE PERFORMING THIS REPAIR. THE 69Z4 TOPIC IS NOT THE ONLY CAUSE OF THIS FAULT. ANY DIAGNOSIS RELATED TO THIS FAULT WILL NOT BE COVERED UNDER THIS CAMPAIGN." AUDI OPENLY ADMITS THAT THE SCOPE OF THE 69Z4 RECALL AND THE SENSOR ISSUE ARE LINKED TOGETHER BY VIRTUE OF HAVING SIMILAR BEHAVIORS FOR THE CAR SYSTEMS AS WELL AS FAULT CODES. HOWEVER AUDI PERFORMS THE CHEAPER BANDAID OUT OF POCKET AND EXPECTS THE OWNER TO PAY FOR THE FAULTY PART WHICH SHOULD HAVE BEEN PART OF THE RECALL IN THE FIRST PLACE. THIS MANY COMPLAINTS ABOUT THE SAME BEHAVIOUR AND SAME PART (THAT IS TRADITIONALLY NOT YOUR USUAL WEAR&AND&TEAR PART LIKE A BATTERY) WARRANT AN INVESTIGATION OF THE MALPRACTICES OF AUDI IN DEALING WITH THIS RECALL AND ITS CUSTOMERS.
NHTSA ODI #11366863
88,000 miles · Sep 28, 2020
Air BagsSeat BeltsSeats
WHILE DRIVING THE CAR ON A CITY STREET, THE SEAT BELT WARNING LIGHT CAME ON, A WARNING CAME ON INDICATING THAT THE PASSENGER AIRBAG WAS DISCONNECTED, FOLLOWED BY AN AUDIBLE WARNING. THERE WAS AN ADULT PASSENGER IN THE PASSENGER SEAT WHO WAS PROPERLY BELTED IN. RECALL "FIX" 69Z4 HAS BEEN APPLIED TO THE VEHICLE.
NHTSA ODI #11361543
5 miles · Sep 24, 2020
Air Bags
WITH AN SOMETHING IN THE PASSENGER SEAT A WARNING MESSAGE SAYS THAT BECAUSE OF A MALFUNCTION, THE AIRBAGS ARE TURNED OFF. A FEW SECONDS TO A MINUTE OR TWO LATER ANOTHER MESSAGE SAYS THE AIRBAGS ARE ON. THIS SEQUENCE CAN APPEAR MANY TIMES IN AN HOUR OF DRIVING OR NOT APPEAR AT ALL FOR SEVERAL DAYS. THIS APPEARS TO BE THE EXACT SA…
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WITH AN SOMETHING IN THE PASSENGER SEAT A WARNING MESSAGE SAYS THAT BECAUSE OF A MALFUNCTION, THE AIRBAGS ARE TURNED OFF. A FEW SECONDS TO A MINUTE OR TWO LATER ANOTHER MESSAGE SAYS THE AIRBAGS ARE ON. THIS SEQUENCE CAN APPEAR MANY TIMES IN AN HOUR OF DRIVING OR NOT APPEAR AT ALL FOR SEVERAL DAYS. THIS APPEARS TO BE THE EXACT SAME ISSUE AS REPORTED AND RECALLED FOR CERTAIN 2018 AUDI S5 AND A5 VEHICLES ALONG WITH SOME 2017-2018 A4S. I'VE NOTICED THIS HAPPENING WHEN THE CAR IS IN MOTION. I THOUGHT THAT I HAD THE ORIGINAL AIRBAG ISSUE FIXED WHEN IT WAS TAKEN TO BE SERVICES FOR THE RECALL OF FAULTY WIRING UNDERNEATH THE PASSENGER SEAT, BUT AUDI IN CARY NORTH CAROLINA SAID THAT THIS IS A SEPARATE ISSUE AND NOT COVERED UNDER THE FORMER RECAL.
NHTSA ODI #11360884
62,000 miles · Sep 15, 2020
Air BagsElectrical System
MY AUDI A3 CONTINUALLY HAS A PRESENCE SYSTEM FAULT WHEN THE CAR STARTS WHICH INDICATES THAT THE SYSTEM IS NOT FUNCTIONING PROPERLY. AS A RESULT IT TURNS OFF THE PASSENGER AIRBAG EVEN WITH THE SEAT OCCUPIED WHICH IS A SAFETY HAZARD. AUDI HAS INDICATED THAT THIS IS DUE TO A FAULTY SENSOR. I HAVE BROUGHT THIS ISSUE TO AUDI.S ATT…
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MY AUDI A3 CONTINUALLY HAS A PRESENCE SYSTEM FAULT WHEN THE CAR STARTS WHICH INDICATES THAT THE SYSTEM IS NOT FUNCTIONING PROPERLY. AS A RESULT IT TURNS OFF THE PASSENGER AIRBAG EVEN WITH THE SEAT OCCUPIED WHICH IS A SAFETY HAZARD. AUDI HAS INDICATED THAT THIS IS DUE TO A FAULTY SENSOR. I HAVE BROUGHT THIS ISSUE TO AUDI.S ATTENTION FOR OVER FOUR YEARS WITH NO RESOLUTION. THIS ISSUE HAS CONTINUED DESPITE A PRIOR RECALL SERVICE ON ANOTHER CONNECTOR WITH THE PODS SYSTEM HOWEVER IMMEDIATELY AFTER THAT FIX THE ISSSUE CONTINUED AND AUDI INDICATES IT ACTUALLY LIKES WITH A FAULTY SENSOR. THIS ISSUE OCCURS RANDOMLY WHEN THE VEHICLE IS STARTED OR WHILE ALREADY DRIVING, THE ERROR MAKES A LOUD NOISE AND PUT AN ALERT ON THE MAIN DASHBOARD WHICH IS UNNERVING AND DISTRACTING WHILE DRIVING. I PREVIOUSLY PROVIDED AUDI PICTURES OF THE ALERT MESSAGES MULTIPLE TIMES OVER SEVERAL YEARS WITH NO RESOLUTION.
NHTSA ODI #11355277
88,000 miles · Aug 21, 2020
Air BagsElectrical System
TL* THE CONTACT OWNS A 2015 AUDI A3. THE CONTACT STATED THAT THE PASSENGER'S SIDE AIR BAG WARNING LIGHT WAS ILLUMINATED. THE CONTACT STATED THAT THE FAILURE WAS A FALSE WARNING FROM THE AIR BAG SYSTEM THAT DEACTIVATED THE PASSENGER'S SIDE AIR BAG. THE VEHICLE WAS TAKEN TO RUSNAK/PASADENA AUDI (267 W COLORADO BLVD, PASADENA, CA 9…
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TL* THE CONTACT OWNS A 2015 AUDI A3. THE CONTACT STATED THAT THE PASSENGER'S SIDE AIR BAG WARNING LIGHT WAS ILLUMINATED. THE CONTACT STATED THAT THE FAILURE WAS A FALSE WARNING FROM THE AIR BAG SYSTEM THAT DEACTIVATED THE PASSENGER'S SIDE AIR BAG. THE VEHICLE WAS TAKEN TO RUSNAK/PASADENA AUDI (267 W COLORADO BLVD, PASADENA, CA 91105, (626) 714-3159). THE CONTACT HAD NOT YET AUTHORIZED THE REPAIRS FOR THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT HAD NOT YET RESPONDED TO THE VEHICLE OWNER. THE FAILURE MILEAGE WAS 88,000.
NHTSA ODI #11350652
Mileage unknown · Jul 24, 2020
Air Bags
SEPT 2019 RECALL FOR AIRBAG CONNECTOR AND WIRING. REPAIRED IN OCT. SAFETY BAG WARNING LIGHT CAME ON AGAIN FOR THE SAME SEAT, THEY SAY NOW IT IS SENSOR NOT THE RECALL ITEM. THERE ARE 75 OTHER COMPLAINTS ABOUT THIS. SEEMS LIKE RECALL SHOULD HAVE REPLACED SENSOR AS WELL. NOW IT COSTS $1300 TO FIX SENSOR WHICH SHOULD HAVE BEEN D…
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SEPT 2019 RECALL FOR AIRBAG CONNECTOR AND WIRING. REPAIRED IN OCT. SAFETY BAG WARNING LIGHT CAME ON AGAIN FOR THE SAME SEAT, THEY SAY NOW IT IS SENSOR NOT THE RECALL ITEM. THERE ARE 75 OTHER COMPLAINTS ABOUT THIS. SEEMS LIKE RECALL SHOULD HAVE REPLACED SENSOR AS WELL. NOW IT COSTS $1300 TO FIX SENSOR WHICH SHOULD HAVE BEEN DONE AT THE TIME OR AT LEAST OFFERED TO REPLACE WHEN TEHEY HAD THE RECALL SEAT TORN APART TO SAVE $1K IN LABOR.
NHTSA ODI #11341350
58,000 miles · Jun 28, 2020
Air BagsSeat Belts
PASSENGER AIRBAG DOES NOT TURN ON. WARNING LIGHT IS DISPLAYED AND ERROR SAFETY MESSAGE IS ON SCREEN WHEN CARE IS TURNED ON AND OPERATING. ADDITIONALLY SEATBELT ALARM CONTINUES TO CHIME WHILE SEATBELT IS USED.
NHTSA ODI #11331322
10,500 miles · Jun 19, 2020
Air BagsElectrical System
MY 2015 AUDI A3 HAS ONLY 11,200 MILES ON IT. THE PASSENGER BAG SAFETY LIGHT GOES ON AND OFF INTERMITTENTLY, AND HAS DONE FOR SOME TIME. THE PROBLEM OCCURS MOSTLY WHEN SOMEONE IS SITTING IN THE SEAT, BUT OCCASIONALLY IT WILL OCCUR WHEN THE PASSENGER SEAT IS UNOCCUPIED. THE YELLOW DASH LIGHT COMES ON NEAR THE PASSENGER AND THE AIR…
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MY 2015 AUDI A3 HAS ONLY 11,200 MILES ON IT. THE PASSENGER BAG SAFETY LIGHT GOES ON AND OFF INTERMITTENTLY, AND HAS DONE FOR SOME TIME. THE PROBLEM OCCURS MOSTLY WHEN SOMEONE IS SITTING IN THE SEAT, BUT OCCASIONALLY IT WILL OCCUR WHEN THE PASSENGER SEAT IS UNOCCUPIED. THE YELLOW DASH LIGHT COMES ON NEAR THE PASSENGER AND THE AIRBAG LIGHT ON THE INSTRUMENT PANEL ILLUMINATES. THE INFORMATION PANEL ON THE DASH WILL SIMULTANEOUSLY REPORT "SAFETY SYSTEM: SYSTEM FAULT! SEE OWNER'S MANUAL" AND "PASSENGER AIRBAG OFF" AND "AUDI PRE SENSE: SYSTEM FAULT!". THIS FAULT OCCURRED APPROXIMATELY 8-10 TIMES DURING A 1,000 MILE TRIP MY WIFE AND I TOOK DURING MEMORIAL DAY WEEKEND IN 2020. I HAD MY WIFE TRY ADJUSTING THE ANGLE OF THE SEAT, RAISING THE FRONT PORTION HIGHER TO TRY TO APPLY MORE BODY WEIGHT TO THE SEAT. MY THINKING WAS THAT IT WAS A SENSOR ISSUE. THE SYSTEM IS DESIGNED TO SHUT OFF IF A PASSENGER DOES NOT WEIGH ENOUGH FOR THE AIRBAG TO SAFELY DEPLOY. THE SYSTEM FAULT ACTS LIKE IT DETECTS SOME WEIGHT THERE, BUT NOT ENOUGH TO ENGAGE THE AIRBAG SAFELY. MY BEST GUESS IS THAT THE WEIGHT SENSOR IS NOT REGISTERING THE WEIGHT CORRECTLY OR MAINTAINING A CONSISTENT READING THAT WOULD KEEP THE AIRBAG ENGAGED OVER TIME. THE PICTURE ATTACHED TO THIS REPORT WERE TAKEN ON MAY 25, 2020 DURING OUR TRIP, BUT THIS HAPPENS ON A REGULAR BASIS. AFTER GETTING ONLINE TO GOOGLE FOR ANSWERS, I CAN SEE THAT MANY OTHERS ARE DESCRIBING THE SAME PROBLEM I AM EXPERIENCING. I SEE THAT THE 2015 MODEL MAY HAVE BEEN LEFT OUT OF A RECALL TO FIX THIS ISSUE AND I WOULD LIKE TO ADD MY INPUT TO ALL OTHERS THAT THIS IS A SIGNIFICANT SAFETY ISSUE AND SHOULD BE RECONSIDERED FOR MODEL YEAR 2015 AUDI A3 SEDANS (AND POSSIBLY OTHER AUDI MODELS). *TR
NHTSA ODI #11329785
69,000 miles · Jun 3, 2020
Air BagsElectrical System
FOR THE LAST 4 DAYS I HAVE HAD SOMEONE GET INTO MY PASSENGER SEAT AND RANDOMLY WHILE I'M DRIVING AND THE CAR IS IN MOTION THE AIRBAG SIGNAL STATES ' PASSENGER AIRBAG OFF' IT FLASHES TO NOTIFY ME IT HAS TURNED OF. I COMPLETED RESEARCH AND FOUND THEIR IS A RECALL ON AUDI VEHICLES FOR THIS COMPLAINT BUT ONLY 2016 AND A FEW OTHER YE…
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FOR THE LAST 4 DAYS I HAVE HAD SOMEONE GET INTO MY PASSENGER SEAT AND RANDOMLY WHILE I'M DRIVING AND THE CAR IS IN MOTION THE AIRBAG SIGNAL STATES ' PASSENGER AIRBAG OFF' IT FLASHES TO NOTIFY ME IT HAS TURNED OF. I COMPLETED RESEARCH AND FOUND THEIR IS A RECALL ON AUDI VEHICLES FOR THIS COMPLAINT BUT ONLY 2016 AND A FEW OTHER YEARS. I BELIEVE THIS RECALL NEEDS TO BE EXTENDED TO 2015 AS WELL. *TR
NHTSA ODI #11327187
139,000 miles · May 19, 2020
Air Bags
TL* THE CONTACT OWNS A 2015 AUDI A3. THE CONTACT STATED THAT THE PASSENGER'S SIDE AIR BAG FAILED TO OPERATE AS DESIGNED. THE CONTACT TOOK THE VEHICLE TO AUDI WESTMONT (276 E OGDEN AVE, WESTMONT, IL 60559) WHERE THE VEHICLE WAS DIAGNOSED WITH AN UNKNOWN AIR BAG FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED…
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TL* THE CONTACT OWNS A 2015 AUDI A3. THE CONTACT STATED THAT THE PASSENGER'S SIDE AIR BAG FAILED TO OPERATE AS DESIGNED. THE CONTACT TOOK THE VEHICLE TO AUDI WESTMONT (276 E OGDEN AVE, WESTMONT, IL 60559) WHERE THE VEHICLE WAS DIAGNOSED WITH AN UNKNOWN AIR BAG FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE HOWEVER, NO ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 139,000.
NHTSA ODI #11325137
Official recalls
2Feb 14, 2024
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain front-wheel drive 2015-2020 Audi A3 Sedan, 2015-2019 Audi A3 Cabriolet, 2019-2020 Volkswagen Jetta GLI, 2018 Golf Sportwagen GP, 2018-2019 Golf Sportwagen A7, 2015-2017 Golf Sportwagen, 2015-2020 Golf GTI, and 2015-2020 Golf A7 vehicles. Due to a problem with a suction jet pump seal inside the fuel tank, fuel may flow into the evaporative emissions (EVAP) system and possibly leak out of the charcoal canister.
Consequence & remedy
Consequence: A fuel leak in the presence of an ignition source increases the risk of a fire.
Remedy: Dealers will replace the suction pump, free of charge. Final owner notification letters for Audi owners were mailed on July 25, 2024. Final owner letters for VW owners were mailed on August 13, 2024. Owners may contact Volkswagen customer service at 1-800-893-5298 or Audi customer service at 1-800-253-2834. Volkswagen's numbers for this recall are VW: 20UF/Audi: 20YF. Vehicles that were previously recalled under 16V-647 will need to have the new remedy completed. This recall expands and replaces previous recall number 16V-647.
Mar 22, 2021
Volkswagen Group of America, Inc. (Audi) is recalling certain 2015-2020 Audi S3 Sedan, A3 Sedan, 2016-2018 A3 Etron, 2017-2020 RS3 Sedan, and 2015-2019 A3 Cabriolet vehicles. The passenger occupant detection system (PODS) may malfunction and switch off the passenger air bag even when the seat is occupied.
Consequence & remedy
Consequence: A deactivated passenger air bag increases the risk of injury during a crash.
Remedy: Dealers will replace the PODS sensor mat and update the PODS control module, free of charge. Owners letters were mailed December 23, 2021. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 69BY.
Additional source detail variants (2)
Air Bags:sensor:occupant Classification:front Passenger
Volkswagen Group of America, Inc. (Audi) is recalling certain 2015-2020 Audi S3 Sedan, A3 Sedan, 2016-2018 A3 Etron, 2017-2020 RS3 Sedan, and 2015-2019 A3 Cabriolet vehicles. The passenger occupant detection system (PODS) may malfunction and switch off the passenger air bag even when the seat is occupied.
Consequence: A deactivated passenger air bag increases the risk of injury during a crash.
Remedy: Dealers will replace the PODS sensor mat and update the PODS control module, free of charge. Owners letters were mailed December 23, 2021. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 69BY.
Air BAGS:ON-OFF Switch Assembly
Volkswagen Group of America, Inc. (Audi) is recalling certain 2015-2020 Audi S3 Sedan, A3 Sedan, 2016-2018 A3 Etron, 2017-2020 RS3 Sedan, and 2015-2019 A3 Cabriolet vehicles. The passenger occupant detection system (PODS) may malfunction and switch off the passenger air bag even when the seat is occupied.
Consequence: A deactivated passenger air bag increases the risk of injury during a crash.
Remedy: Dealers will replace the PODS sensor mat and update the PODS control module, free of charge. Owners letters were mailed December 23, 2021. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 69BY.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1RQ23007 · Fuel Leak Due To Suction Jet Pump Failure Within Fuel Tank (remedy Effectiveness Of Recall 16V647)
Opened Dec 12, 2023 · Closed Jul 1, 2024
Status: closed (inferred from source dates) · Fuel System, Gasoline; Fuel System, Gasoline:storage:evaporative Emissions:canister; Fuel System, Gasoline:storage:tank Assembly
On December 12, 2023, the Office of Defects Investigations (ODI) opened RQ23-007 to investigate the remedy repair effectiveness and scope of Volkswagen (VW) recall 16V-647. Recall 16V-647 was issued on September 2, 2016, for a defective suction jet pump (SJP) inside the fuel tank. Failure of the SJP could lead to a fuel leak from the vehicle. This recall covered certain model year (MY) 2015-2016 Volkswagen Golf and Audi A3 passenger car vehicles. The recall remedy repair replaced SJP Version 1.0 with an improved version, Version 1.1. The SJP is designed to purge fuel from the evaporative emissions (EVAP) system. VW’s recall filing stated the SJP may have been damaged during assembly, which could potentially allow fuel to flow directly into the EVAP system. Over time, the fuel could accumulate in, and cause a leak from, the charcoal canister filter element. ODI received consumer complaints of SJP failure leading to a fuel leak, refueling spit back, refueling shutoff, and/or fuel odor in vehicles previously repaired under recall 16V-647. Additional complaints alleging SJP failure leading to the previously stated outcomes were received in vehicles outside the scope of recall 16V-647, including MY 2016-2020 VW Golf and Audi A3 vehicles. VW issued recall 24V-110 on February 14, 2024, to address issues with SJPs Versions 1.0 and 1.1. The recall remedy replaces the SJP Version 1.0 or 1.1 with an improved version, Version 2.0. Recall 24V-110 covers certain MY 2015-2020 VW Golf (including Golf GTI), 2015-2020 Audi A3, and 2019-2020 VW Jetta GLI vehicles, including vehicle previously repaired under 16V-647. Vehicle owners were notified of this recall in April 2024 and VW’s projected date for owner notification of recall remedy availability is August 2024. In view of the recall being conducted by VW, ODI is closing this Recall Query (RQ). The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
Additional source detail variants (3)
Fuel System, Gasoline:storage:evaporative Emissions:canister
On December 12, 2023, the Office of Defects Investigations (ODI) opened RQ23-007 to investigate the remedy repair effectiveness and scope of Volkswagen (VW) recall 16V-647. Recall 16V-647 was issued on September 2, 2016, for a defective suction jet pump (SJP) inside the fuel tank. Failure of the SJP could lead to a fuel leak from the vehicle. This recall covered certain model year (MY) 2015-2016 Volkswagen Golf and Audi A3 passenger car vehicles. The recall remedy repair replaced SJP Version 1.0 with an improved version, Version 1.1. The SJP is designed to purge fuel from the evaporative emissions (EVAP) system. VW’s recall filing stated the SJP may have been damaged during assembly, which could potentially allow fuel to flow directly into the EVAP system. Over time, the fuel could accumulate in, and cause a leak from, the charcoal canister filter element. ODI received consumer complaints of SJP failure leading to a fuel leak, refueling spit back, refueling shutoff, and/or fuel odor in vehicles previously repaired under recall 16V-647. Additional complaints alleging SJP failure leading to the previously stated outcomes were received in vehicles outside the scope of recall 16V-647, including MY 2016-2020 VW Golf and Audi A3 vehicles. VW issued recall 24V-110 on February 14, 2024, to address issues with SJPs Versions 1.0 and 1.1. The recall remedy replaces the SJP Version 1.0 or 1.1 with an improved version, Version 2.0. Recall 24V-110 covers certain MY 2015-2020 VW Golf (including Golf GTI), 2015-2020 Audi A3, and 2019-2020 VW Jetta GLI vehicles, including vehicle previously repaired under 16V-647. Vehicle owners were notified of this recall in April 2024 and VW’s projected date for owner notification of recall remedy availability is August 2024. In view of the recall being conducted by VW, ODI is closing this Recall Query (RQ). The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
Fuel System, Gasoline:storage:tank Assembly
On December 12, 2023, the Office of Defects Investigations (ODI) opened RQ23-007 to investigate the remedy repair effectiveness and scope of Volkswagen (VW) recall 16V-647. Recall 16V-647 was issued on September 2, 2016, for a defective suction jet pump (SJP) inside the fuel tank. Failure of the SJP could lead to a fuel leak from the vehicle. This recall covered certain model year (MY) 2015-2016 Volkswagen Golf and Audi A3 passenger car vehicles. The recall remedy repair replaced SJP Version 1.0 with an improved version, Version 1.1. The SJP is designed to purge fuel from the evaporative emissions (EVAP) system. VW’s recall filing stated the SJP may have been damaged during assembly, which could potentially allow fuel to flow directly into the EVAP system. Over time, the fuel could accumulate in, and cause a leak from, the charcoal canister filter element. ODI received consumer complaints of SJP failure leading to a fuel leak, refueling spit back, refueling shutoff, and/or fuel odor in vehicles previously repaired under recall 16V-647. Additional complaints alleging SJP failure leading to the previously stated outcomes were received in vehicles outside the scope of recall 16V-647, including MY 2016-2020 VW Golf and Audi A3 vehicles. VW issued recall 24V-110 on February 14, 2024, to address issues with SJPs Versions 1.0 and 1.1. The recall remedy replaces the SJP Version 1.0 or 1.1 with an improved version, Version 2.0. Recall 24V-110 covers certain MY 2015-2020 VW Golf (including Golf GTI), 2015-2020 Audi A3, and 2019-2020 VW Jetta GLI vehicles, including vehicle previously repaired under 16V-647. Vehicle owners were notified of this recall in April 2024 and VW’s projected date for owner notification of recall remedy availability is August 2024. In view of the recall being conducted by VW, ODI is closing this Recall Query (RQ). The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
Fuel System, Gasoline
On December 12, 2023, the Office of Defects Investigations (ODI) opened RQ23-007 to investigate the remedy repair effectiveness and scope of Volkswagen (VW) recall 16V-647. Recall 16V-647 was issued on September 2, 2016, for a defective suction jet pump (SJP) inside the fuel tank. Failure of the SJP could lead to a fuel leak from the vehicle. This recall covered certain model year (MY) 2015-2016 Volkswagen Golf and Audi A3 passenger car vehicles. The recall remedy repair replaced SJP Version 1.0 with an improved version, Version 1.1. The SJP is designed to purge fuel from the evaporative emissions (EVAP) system. VW’s recall filing stated the SJP may have been damaged during assembly, which could potentially allow fuel to flow directly into the EVAP system. Over time, the fuel could accumulate in, and cause a leak from, the charcoal canister filter element. ODI received consumer complaints of SJP failure leading to a fuel leak, refueling spit back, refueling shutoff, and/or fuel odor in vehicles previously repaired under recall 16V-647. Additional complaints alleging SJP failure leading to the previously stated outcomes were received in vehicles outside the scope of recall 16V-647, including MY 2016-2020 VW Golf and Audi A3 vehicles. VW issued recall 24V-110 on February 14, 2024, to address issues with SJPs Versions 1.0 and 1.1. The recall remedy replaces the SJP Version 1.0 or 1.1 with an improved version, Version 2.0. Recall 24V-110 covers certain MY 2015-2020 VW Golf (including Golf GTI), 2015-2020 Audi A3, and 2019-2020 VW Jetta GLI vehicles, including vehicle previously repaired under 16V-647. Vehicle owners were notified of this recall in April 2024 and VW’s projected date for owner notification of recall remedy availability is August 2024. In view of the recall being conducted by VW, ODI is closing this Recall Query (RQ). The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
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