NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
36 reports32,000 miles · Jul 8, 2019
Structure
PURCHASED THIS CAR DECEMBER OF 2018 (6 MONTHS AGO), VEHICLE STILL UNDER WARRANTY. LATE JAN (A MONTH AFTER PURCHASE), WHILE DRIVING ON THE ROAD, THE LEFT SIDE BUMPER GRILLE, A LARGE PLASTIC PIECE FELL OFF. I THOUGHT IT WAS A FLUKE, SO I PURCHASED A REPLACEMENT PART AND PUT IT BACK INTO THE BUMPER. A MONTH LATER IN LATE MARCH, THA…
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PURCHASED THIS CAR DECEMBER OF 2018 (6 MONTHS AGO), VEHICLE STILL UNDER WARRANTY. LATE JAN (A MONTH AFTER PURCHASE), WHILE DRIVING ON THE ROAD, THE LEFT SIDE BUMPER GRILLE, A LARGE PLASTIC PIECE FELL OFF. I THOUGHT IT WAS A FLUKE, SO I PURCHASED A REPLACEMENT PART AND PUT IT BACK INTO THE BUMPER. A MONTH LATER IN LATE MARCH, THAT SAME PIECE FELL OFF AGAIN WHILE I WAS DRIVING ON THE FREEWAY, CAUSED A LARGE BOOM NOISE AND WAS A HAZARD TO OTHER VEHICLES DRIVING AT HIGH SPEEDS ON THE FREEWAY. I TOOK IT BACK TO THE DEALER AND THEY REPLACED THE PART AGAIN. FAST FORWARD TO JUNE, THIS SAME PART ON THE RIGHT SIDE FELL OFF AGAIN WHILE DRIVING ON THE FREEWAY AND CAUSING THE SAME ROAD HAZARD FOR ALL VEHICLES. IN SUMMARY, WITHIN A SPAN OF 6 MONTHS THIS PART HAD FELL OFF 3 TIMES. THIS IS A DESIGN FLAW IN THE BUMPER DESIGN OF THIS CAR AND NEED TO BE INVESTIGATED, OTHERWISE IT'S A MAJOR ROAD HAZARD TO HAVE CAR PARTS FALLING OFF AND FLYING ON THE FREEWAY.
NHTSA ODI #11230233
32,000 miles · Mar 11, 2019
Air Bags
VW BOUGHT BACK MY 2016 A3 TWO YEARS AGO BUT I'M STILL RECEIVING THE RECALL INFORMATION.
NHTSA ODI #11185773
Mileage unknown · Dec 17, 2018
Fuel/propulsion System
CAR STALLS AFTER RUNNING, STALLS AT INTERSECTIONS. NO WARNING LIGHTS SHOW ON THE DASH AND RESTART IS NOT IMMEDIATE. LAST EVENT WAS IN CITY STOPPED AT STOP SIGN, STALLED WHEN ATTEMPTED TO ACCELERATE. SAME SYMPTOMS AS IN RECALL 17V508000. THIS HAS HAPPENED NO FEWER THAN 20 TIMES OVER THE LAST 2 YEARS. TODAY'S DATE DOCUMENTED TODAY…
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CAR STALLS AFTER RUNNING, STALLS AT INTERSECTIONS. NO WARNING LIGHTS SHOW ON THE DASH AND RESTART IS NOT IMMEDIATE. LAST EVENT WAS IN CITY STOPPED AT STOP SIGN, STALLED WHEN ATTEMPTED TO ACCELERATE. SAME SYMPTOMS AS IN RECALL 17V508000. THIS HAS HAPPENED NO FEWER THAN 20 TIMES OVER THE LAST 2 YEARS. TODAY'S DATE DOCUMENTED TODAY.
NHTSA ODI #11162057
3 miles · Nov 29, 2018
EngineEngine And Engine CoolingFire
TL* THE CONTACT OWNS A 2016 AUDI A3. WHILE OPERATING THE VEHICLE, THE CHECK ENGINE INDICATOR REMAINED ILLUMINATED. ALSO, AN ABNORMAL CLICKING NOISE AND SMOKE WERE PRESENT COMING FROM THE ENGINE. THE VEHICLE WAS TAKEN TO THE DEALER (FLETCHERS JONES AUDI CHICAGO, 1111 N. CLARK ST, CHICAGO, IL) WHERE IT WAS DIAGNOSED THAT THE EXHAU…
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TL* THE CONTACT OWNS A 2016 AUDI A3. WHILE OPERATING THE VEHICLE, THE CHECK ENGINE INDICATOR REMAINED ILLUMINATED. ALSO, AN ABNORMAL CLICKING NOISE AND SMOKE WERE PRESENT COMING FROM THE ENGINE. THE VEHICLE WAS TAKEN TO THE DEALER (FLETCHERS JONES AUDI CHICAGO, 1111 N. CLARK ST, CHICAGO, IL) WHERE IT WAS DIAGNOSED THAT THE EXHAUST WAS FAULTY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 3. *TT CONSUMER HAS STATED THE PROBLEM IS STILL OCCURING AND SMOKING IS GETTING WORSE. DEALER REFUSES TO REPLACE OR REPAIR THE VEHICLE.*JB
NHTSA ODI #11154777
15,500 miles · Feb 6, 2018
EngineFuel/propulsion SystemPower Train
TWICE I HAVE EXPERIENCED THE RANDOM LOSS OF POWER. THE FIRST TIME OCCURRED ON A LOCAL STREET, DRIVING APPROXIMATELY 40 MPH, AND ALL OF A SUDDEN THE VEHICLE STUTTERED AND LOST POWER. IT APPEARED AS IF THE VEHICLE WAS SLOWING DOWN, NOT EVEN COASTING BUT SLOWING DOWN CONSIDERABLY. I WAS REQUIRED TO PULL ONTO A SIDE ROAD. I REST…
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TWICE I HAVE EXPERIENCED THE RANDOM LOSS OF POWER. THE FIRST TIME OCCURRED ON A LOCAL STREET, DRIVING APPROXIMATELY 40 MPH, AND ALL OF A SUDDEN THE VEHICLE STUTTERED AND LOST POWER. IT APPEARED AS IF THE VEHICLE WAS SLOWING DOWN, NOT EVEN COASTING BUT SLOWING DOWN CONSIDERABLY. I WAS REQUIRED TO PULL ONTO A SIDE ROAD. I RESTARTED THE CAR AND THE ISSUE DISAPPEARED. THE SECOND TIME OCCURRED ON THE HIGHWAY DRIVING IN THE LEFT LANE AT APPROXIMATELY 70 MPH. SAME ISSUE, CAR STUTTERED AND THEN LOSS POWER. THE CAR'S SPEED SLOWED CONSIDERABLE FAST, FROM 70 TO 30 IN APPRXIMATELY 5-7 SECONDS. WITH THE INABILITY TO ACCELERATE ON A THREE LANE HIGHWAY, IT WAS DIFFICULT TO MAKE MY WAY TO THE SHOULDER ON THE RIGHT SIDE OF THE ROAD. AFTER THE STUTTER, YOU CAN PRESS THE GAS PEDAL AND NOT ACCELERATION IS EXPERIENCED. I DID NOT NOTICE ANY WARNING LIGHTS ON THE INSTRUMENT PANEL. BROUGHT THE VEHICLE TO AUDI TO ADDRESS THIS ISSUE, AND THEIR RESPONSE WAS "WE DON'T SEE ANY FAULT CODES, THEREFORE WE HAVE NO RECORD OF IT HAPPENING", AND SENT ME OFF WITH A "GOOD LUCK" VEHICLE HAD APPRXIMATELY 12,000 MILES AND 15,000 MILES WHEN ISSUES OCCURRED. ALL DEALER RECOMMENDED MAINTANENCE WAS PERFORMED.
NHTSA ODI #11067212
12,000 miles · Sep 5, 2017
Power Train
TL* THE CONTACT OWNS A 2016 AUDI A3. WHEN PLACING THE VEHICLE IN REVERSE, THE VEHICLE WOULD LUNGE OR ROLL FORWARD BEFORE REVERSING. THE MANUFACTURER AND AN UNKNOWN DEALER WERE CONTACTED, BUT COULD NOT PROVIDE A REMEDY. THE FAILURE MILEAGE WAS 12,000.
NHTSA ODI #11021593
Mileage unknown · Sep 5, 2017
Unknown Or Other
I HAVE A QUESTION THAT I WAS HOPING YOU COULD HELP ME WITH. MY FAMILY AND I HAVE BEEN LOYAL AUDI CUSTOMERS FOR OVER 15 YEARS AND WE HAVE PURCHASED MANY MANY VEHICLES FROM AUDI. ONE CAR THAT WE CURRENTLY HAVE IS A 2016 AUDI A3 CONVERTIBLE. WHEN THE CAR IS PUT IN "R" (REVERSE) THE CAR GOES FORWARD BEFORE GOING BACKWARD. THE CAR GO…
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I HAVE A QUESTION THAT I WAS HOPING YOU COULD HELP ME WITH. MY FAMILY AND I HAVE BEEN LOYAL AUDI CUSTOMERS FOR OVER 15 YEARS AND WE HAVE PURCHASED MANY MANY VEHICLES FROM AUDI. ONE CAR THAT WE CURRENTLY HAVE IS A 2016 AUDI A3 CONVERTIBLE. WHEN THE CAR IS PUT IN "R" (REVERSE) THE CAR GOES FORWARD BEFORE GOING BACKWARD. THE CAR GOES FORWARD QUITE A BIT AS WELL, IF IT WAS JUST A FEW INCHES THEN I WOULDN'T HAVE AN ISSUE WITH IT BUT LIVING IN LOS ANGELES I HAVE TO STREET PARK AND PARALLEL PARK OFTEN THEREFORE IT IS VERY DANGEROUS THAT THIS IS HAPPENING. I TOOK IT INTO THE DEALERSHIP AND THEY STATED THAT THIS IS NORMAL AND IT DOES THIS BECAUSE ITS A 4 CYLINDER. I FIND THIS TO BE RATHER ODD. I HAVE NEVER HEARD OF A CAR GOING FORWARD BEFORE GOING BACKWARD WHEN PUT IN 'R".THE CAR IS IN GREAT CONDITION, NEVER BEEN WRECKED OR INVOLVED IN ANYTHING. I HAVE TRIED HOLDING THE BREAK BEFORE PUTTING IT IN "R', I HAVE TRIED REVERSING THE CAR WITH EMERGENCY BREAK ON AND OFF, ON A HILL AND ON FLAT LAND. THE RESULT IS ALWAYS THE SAME. COULD YOU PLEASE INFORM ME ON YOUR THOUGHTS OR ADVICE. THE DEALERSHIP SAYS ITS NORMAL AND THE CAR IS FINE THEREFORE I AM WRITING YOU. ALL THE CARS WE HAVE OWNED FROM AUDI: Q5, Q7, A7, A8 HAVE NOT DONE THIS.
NHTSA ODI #11021558
4,000 miles · Jul 31, 2017
Exterior LightingFuel/propulsion System
A-RECALL SUCTION PUMP SMELL INSIDE CAR LEAK VAP SYSTEM GAS A-RECALL SIDE MARKER LIGHTS
NHTSA ODI #11011845
20,200 miles · Jul 4, 2017
EngineFuel/propulsion SystemVehicle Speed Control
I BOUGHT A CPO 2016 A3 1.8T FROM AUDI OF PALO ALTO ON MAY 20, 2017 WITH A LITTLE UNDER 19100 MILES. GREAT FAST CAR. UNTIL JUNE 17, 2017 WHEN IT HAD 19878 MILES. THE CAR STARTED TO STUTTER/SPUTTER/JERK WHILE ON THE FWY. I WAS GOING ABOUT 50-60MPH ON THE FWY, CRUISING, AND THEN IT STUTTERED. IT LOST THE POWER TO ACCELERATE TO KEEP…
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I BOUGHT A CPO 2016 A3 1.8T FROM AUDI OF PALO ALTO ON MAY 20, 2017 WITH A LITTLE UNDER 19100 MILES. GREAT FAST CAR. UNTIL JUNE 17, 2017 WHEN IT HAD 19878 MILES. THE CAR STARTED TO STUTTER/SPUTTER/JERK WHILE ON THE FWY. I WAS GOING ABOUT 50-60MPH ON THE FWY, CRUISING, AND THEN IT STUTTERED. IT LOST THE POWER TO ACCELERATE TO KEEP UP THE FWY PACE AND IT SLOWED DOWN CONSIDERABLY SO I PULLED OVER. I HAD IT TOWED TO THE NEAREST DEALER (AUDI OF CONCORD). IT WAS THERE FROM 6/17 TO 6/29. DEALER SAID IT HAD A FAULTY TURBO, STATING THE WASTEGATE FAILED, SO THEY REPLACED THE ENTIRE TURBO. I GOT THE CAR BACK WITH ABOUT 20072 MILES, SO APPARENTLY THEY DID SOME ROAD TESTS. YESTERDAY, JULY 3, 2017, WHILE PICKING UP SOME GIFTS FOR MY DAUGHTER'S BIRTHDAY, THE ISSUE CAME BACK AGAIN. THIS TIME, MY WIFE AND 2 SMALL CHILDREN WERE IN THE CAR. WE WERE CRUISING AROUND 60-65 MPH. IT WAS SCARIER AS I HAD TO THINK FOR THEIR SAFETY FIRST AND FOREMOST. IMAGINE A CAR THAT SUDDENLY LOST ACCELERATION POWER ON THE FREEWAY AT AROUND 6:30PM. WE EASILY COULD HAVE GOTTEN REAR-ENDED. ANYWAY, I RESEARCHED ON AUDI'S RELIABILITY AND DID READ ON SOME COMMENTS ABOUT HOW LOUSY THEY ARE. I GAMBLED AND DECIDED TO BUY ONE ANYWAY. BOY DID I LOSE BIG. AT THIS POINT, I'D RATHER HAVE A KIA OR CHEVY.
NHTSA ODI #11002951
19,878 miles · Jun 21, 2017
Engine
DRIVING 50-60 MPH ON THE FWY WHEN ALL OF A SUDDEN THE CAR STARTED TO JERK/STUTTER AND THEN IT LOST SPEED. THE JERKING IS SIMILAR TO A NEW DRIVER LEARNING HOW TO DRIVE A MANUAL TRANSMISSION WHERE YOU'RE THROWN FWD AND BACK SOMEWHAT VIOLENTLY. AS I TRIED TO ACCELERATE BACK TO FWY SPEED, IT WOULDN'T ACCELERATE. IT KEPT SLOWING DOW…
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DRIVING 50-60 MPH ON THE FWY WHEN ALL OF A SUDDEN THE CAR STARTED TO JERK/STUTTER AND THEN IT LOST SPEED. THE JERKING IS SIMILAR TO A NEW DRIVER LEARNING HOW TO DRIVE A MANUAL TRANSMISSION WHERE YOU'RE THROWN FWD AND BACK SOMEWHAT VIOLENTLY. AS I TRIED TO ACCELERATE BACK TO FWY SPEED, IT WOULDN'T ACCELERATE. IT KEPT SLOWING DOWN INSTEAD. NO CEL ILLUMINATED. I DECIDED TO EXIT AND PULLED INTO A PARKING LOT.
NHTSA ODI #11000378
Official recalls
3Jun 19, 2019
Volkswagen Group of America, Inc. (Audi) is recalling certain 2015-2016 Audi S3 Sedan, 2015-2019 A3 Sedan and A3 Cabriolet, 2016-2018 A3 e-tron, and 2017-2019 RS3 vehicles. An improper electrical contact may cause the Passenger Occupant Detection System (PODS) to falsely detect a malfunction and deactivate the passenger air bag.
Consequence & remedy
Consequence: A deactivated passenger air bag increases the risk of injury during a crash.
Remedy: Audi will notify owners, and dealers will replace the connector and reroute the cable, free of charge. The recall began September 12, 2019. Owners may contact Volkswagen customer service at 1-800-253-2834. Audi's number for this recall is 69Z4.
Sep 7, 2016
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2015-2016 Volkswagen Golf, Golf SportWagen, GTI, Audi A3 sedan and A3 Cabriolet vehicles. Due to a problem with the suction pump inside the fuel tank, fuel may flow into the evaporative emissions (EVAP) system.
Consequence & remedy
Consequence: As fuel accumulates in the EVAP system, it may leak out through the charcoal canister filter element. A fuel leak in the presence of an ignition source increases the risk of a fire.
Remedy: Volkswagen will notify owners, and dealers will replace the suction pump, free of charge. The recall began November 2016. Volkswagen owners may contact Volkswagen customer service at 1-800-893-5298, Audi owners may contact Audi customer service at 1-800-253-2834. Volkswagen's numbers for this recall are 20Y6 and 20Y5. This recall has been fully superseded by recall 24V-110.
Additional source detail variants (2)
Fuel System, Gasoline
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2015-2016 Volkswagen Golf, Golf SportWagen, GTI, Audi A3 sedan and A3 Cabriolet vehicles. Due to a problem with the suction pump inside the fuel tank, fuel may flow into the evaporative emissions (EVAP) system.
Consequence: As fuel accumulates in the EVAP system, it may leak out through the charcoal canister filter element. A fuel leak in the presence of an ignition source increases the risk of a fire.
Remedy: Volkswagen will notify owners, and dealers will replace the suction pump, free of charge. The recall began November 2016. Volkswagen owners may contact Volkswagen customer service at 1-800-893-5298, Audi owners may contact Audi customer service at 1-800-253-2834. Volkswagen's numbers for this recall are 20Y6 and 20Y5. This recall has been fully superseded by recall 24V-110.
Engine And Engine Cooling:exhaust System:emission Control
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2015-2016 Volkswagen Golf, Golf SportWagen, GTI, Audi A3 sedan and A3 Cabriolet vehicles. Due to a problem with the suction pump inside the fuel tank, fuel may flow into the evaporative emissions (EVAP) system.
Consequence: As fuel accumulates in the EVAP system, it may leak out through the charcoal canister filter element. A fuel leak in the presence of an ignition source increases the risk of a fire.
Remedy: Volkswagen will notify owners, and dealers will replace the suction pump, free of charge. The recall began November 2016. Volkswagen owners may contact Volkswagen customer service at 1-800-893-5298, Audi owners may contact Audi customer service at 1-800-253-2834. Volkswagen's numbers for this recall are 20Y6 and 20Y5. This recall has been fully superseded by recall 24V-110.
Sep 6, 2016
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2016 TT roadster, A3 cabriolet, A3 sedan and A3 e-tron, 2016-2017 TT coupe, 2017 A4 sedan and Q7 and 2015-2017 Q3 vehicles. The affected vehicles may have been programmed with new software that inadvertently makes the side marker lights inoperative in conjunction with the parking lights or the headlights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
Consequence & remedy
Consequence: If the side marker lights do not illuminate, the vehicle may be less visible at night, increasing the risk of a crash.
Remedy: Audi will notify owners, and dealers will upload revised software to correct the issue, free of charge. This recall began November 2016. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 97CB.
Additional source detail variants (2)
Exterior Lighting
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2016 TT roadster, A3 cabriolet, A3 sedan and A3 e-tron, 2016-2017 TT coupe, 2017 A4 sedan and Q7 and 2015-2017 Q3 vehicles. The affected vehicles may have been programmed with new software that inadvertently makes the side marker lights inoperative in conjunction with the parking lights or the headlights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
Consequence: If the side marker lights do not illuminate, the vehicle may be less visible at night, increasing the risk of a crash.
Remedy: Audi will notify owners, and dealers will upload revised software to correct the issue, free of charge. This recall began November 2016. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 97CB.
Electrical System:software
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2016 TT roadster, A3 cabriolet, A3 sedan and A3 e-tron, 2016-2017 TT coupe, 2017 A4 sedan and Q7 and 2015-2017 Q3 vehicles. The affected vehicles may have been programmed with new software that inadvertently makes the side marker lights inoperative in conjunction with the parking lights or the headlights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
Consequence: If the side marker lights do not illuminate, the vehicle may be less visible at night, increasing the risk of a crash.
Remedy: Audi will notify owners, and dealers will upload revised software to correct the issue, free of charge. This recall began November 2016. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 97CB.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1RQ23007 · Fuel Leak Due To Suction Jet Pump Failure Within Fuel Tank (remedy Effectiveness Of Recall 16V647)
Opened Dec 12, 2023 · Closed Jul 1, 2024
Status: closed (inferred from source dates) · Fuel System, Gasoline; Fuel System, Gasoline:storage:evaporative Emissions:canister; Fuel System, Gasoline:storage:tank Assembly
On December 12, 2023, the Office of Defects Investigations (ODI) opened RQ23-007 to investigate the remedy repair effectiveness and scope of Volkswagen (VW) recall 16V-647. Recall 16V-647 was issued on September 2, 2016, for a defective suction jet pump (SJP) inside the fuel tank. Failure of the SJP could lead to a fuel leak from the vehicle. This recall covered certain model year (MY) 2015-2016 Volkswagen Golf and Audi A3 passenger car vehicles. The recall remedy repair replaced SJP Version 1.0 with an improved version, Version 1.1. The SJP is designed to purge fuel from the evaporative emissions (EVAP) system. VW’s recall filing stated the SJP may have been damaged during assembly, which could potentially allow fuel to flow directly into the EVAP system. Over time, the fuel could accumulate in, and cause a leak from, the charcoal canister filter element. ODI received consumer complaints of SJP failure leading to a fuel leak, refueling spit back, refueling shutoff, and/or fuel odor in vehicles previously repaired under recall 16V-647. Additional complaints alleging SJP failure leading to the previously stated outcomes were received in vehicles outside the scope of recall 16V-647, including MY 2016-2020 VW Golf and Audi A3 vehicles. VW issued recall 24V-110 on February 14, 2024, to address issues with SJPs Versions 1.0 and 1.1. The recall remedy replaces the SJP Version 1.0 or 1.1 with an improved version, Version 2.0. Recall 24V-110 covers certain MY 2015-2020 VW Golf (including Golf GTI), 2015-2020 Audi A3, and 2019-2020 VW Jetta GLI vehicles, including vehicle previously repaired under 16V-647. Vehicle owners were notified of this recall in April 2024 and VW’s projected date for owner notification of recall remedy availability is August 2024. In view of the recall being conducted by VW, ODI is closing this Recall Query (RQ). The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
Additional source detail variants (3)
Fuel System, Gasoline:storage:evaporative Emissions:canister
On December 12, 2023, the Office of Defects Investigations (ODI) opened RQ23-007 to investigate the remedy repair effectiveness and scope of Volkswagen (VW) recall 16V-647. Recall 16V-647 was issued on September 2, 2016, for a defective suction jet pump (SJP) inside the fuel tank. Failure of the SJP could lead to a fuel leak from the vehicle. This recall covered certain model year (MY) 2015-2016 Volkswagen Golf and Audi A3 passenger car vehicles. The recall remedy repair replaced SJP Version 1.0 with an improved version, Version 1.1. The SJP is designed to purge fuel from the evaporative emissions (EVAP) system. VW’s recall filing stated the SJP may have been damaged during assembly, which could potentially allow fuel to flow directly into the EVAP system. Over time, the fuel could accumulate in, and cause a leak from, the charcoal canister filter element. ODI received consumer complaints of SJP failure leading to a fuel leak, refueling spit back, refueling shutoff, and/or fuel odor in vehicles previously repaired under recall 16V-647. Additional complaints alleging SJP failure leading to the previously stated outcomes were received in vehicles outside the scope of recall 16V-647, including MY 2016-2020 VW Golf and Audi A3 vehicles. VW issued recall 24V-110 on February 14, 2024, to address issues with SJPs Versions 1.0 and 1.1. The recall remedy replaces the SJP Version 1.0 or 1.1 with an improved version, Version 2.0. Recall 24V-110 covers certain MY 2015-2020 VW Golf (including Golf GTI), 2015-2020 Audi A3, and 2019-2020 VW Jetta GLI vehicles, including vehicle previously repaired under 16V-647. Vehicle owners were notified of this recall in April 2024 and VW’s projected date for owner notification of recall remedy availability is August 2024. In view of the recall being conducted by VW, ODI is closing this Recall Query (RQ). The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
Fuel System, Gasoline:storage:tank Assembly
On December 12, 2023, the Office of Defects Investigations (ODI) opened RQ23-007 to investigate the remedy repair effectiveness and scope of Volkswagen (VW) recall 16V-647. Recall 16V-647 was issued on September 2, 2016, for a defective suction jet pump (SJP) inside the fuel tank. Failure of the SJP could lead to a fuel leak from the vehicle. This recall covered certain model year (MY) 2015-2016 Volkswagen Golf and Audi A3 passenger car vehicles. The recall remedy repair replaced SJP Version 1.0 with an improved version, Version 1.1. The SJP is designed to purge fuel from the evaporative emissions (EVAP) system. VW’s recall filing stated the SJP may have been damaged during assembly, which could potentially allow fuel to flow directly into the EVAP system. Over time, the fuel could accumulate in, and cause a leak from, the charcoal canister filter element. ODI received consumer complaints of SJP failure leading to a fuel leak, refueling spit back, refueling shutoff, and/or fuel odor in vehicles previously repaired under recall 16V-647. Additional complaints alleging SJP failure leading to the previously stated outcomes were received in vehicles outside the scope of recall 16V-647, including MY 2016-2020 VW Golf and Audi A3 vehicles. VW issued recall 24V-110 on February 14, 2024, to address issues with SJPs Versions 1.0 and 1.1. The recall remedy replaces the SJP Version 1.0 or 1.1 with an improved version, Version 2.0. Recall 24V-110 covers certain MY 2015-2020 VW Golf (including Golf GTI), 2015-2020 Audi A3, and 2019-2020 VW Jetta GLI vehicles, including vehicle previously repaired under 16V-647. Vehicle owners were notified of this recall in April 2024 and VW’s projected date for owner notification of recall remedy availability is August 2024. In view of the recall being conducted by VW, ODI is closing this Recall Query (RQ). The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
Fuel System, Gasoline
On December 12, 2023, the Office of Defects Investigations (ODI) opened RQ23-007 to investigate the remedy repair effectiveness and scope of Volkswagen (VW) recall 16V-647. Recall 16V-647 was issued on September 2, 2016, for a defective suction jet pump (SJP) inside the fuel tank. Failure of the SJP could lead to a fuel leak from the vehicle. This recall covered certain model year (MY) 2015-2016 Volkswagen Golf and Audi A3 passenger car vehicles. The recall remedy repair replaced SJP Version 1.0 with an improved version, Version 1.1. The SJP is designed to purge fuel from the evaporative emissions (EVAP) system. VW’s recall filing stated the SJP may have been damaged during assembly, which could potentially allow fuel to flow directly into the EVAP system. Over time, the fuel could accumulate in, and cause a leak from, the charcoal canister filter element. ODI received consumer complaints of SJP failure leading to a fuel leak, refueling spit back, refueling shutoff, and/or fuel odor in vehicles previously repaired under recall 16V-647. Additional complaints alleging SJP failure leading to the previously stated outcomes were received in vehicles outside the scope of recall 16V-647, including MY 2016-2020 VW Golf and Audi A3 vehicles. VW issued recall 24V-110 on February 14, 2024, to address issues with SJPs Versions 1.0 and 1.1. The recall remedy replaces the SJP Version 1.0 or 1.1 with an improved version, Version 2.0. Recall 24V-110 covers certain MY 2015-2020 VW Golf (including Golf GTI), 2015-2020 Audi A3, and 2019-2020 VW Jetta GLI vehicles, including vehicle previously repaired under 16V-647. Vehicle owners were notified of this recall in April 2024 and VW’s projected date for owner notification of recall remedy availability is August 2024. In view of the recall being conducted by VW, ODI is closing this Recall Query (RQ). The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
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