2007 Acura Tl

The dash is cracked surrounding the passenger side airbag and is beginning to crack on the drivers side. I have contacted Acura and was assigned Case # 13709011 by email stating "We appreciate you taking the time to make us aware of your concern regarding the feature, and we understand your frustration regarding the matter. Upon further review of the circumstances regarding the issue, we were unable to find any open campaigns pertaining to this matter (e.g., safety recall, warranty extension or product update). Have you had a chance to reach out to your local preferred Honda dealership to make them aware of the issue? If not, the skilled Service Department at our dealerships are in the best position to evaluate your vehicle and determine the best available corrective action. We encourage you to contact the Service Department of your preferred (Honda/Acura) dealership for assistance with a diagnosis. Your case will be closed at this time, pending further information." Although I will follow up with my local service department I am confused/concerned that given the impact on airbag deployment and the number of complaints that I have found that NHTSA has not issued a recall to repair the dash and reinstall the airbags. I have found a number of forums https://m.facebook.com/story.php?story_fbid=219662424726766&id=219398981419777&p=30 https://www.carcomplaints.com/Acura/TL/2007/accessories-interior/cracked_dashboard.shtml https://www.carproblemzoo.com/acura/tl/dashboard-crack-problems.php The attached photo was taken on a warmer day - the cracks are deep and wide with colder temperatures. My request is that NHTSA research the problem as the safety issue that it is and have Honda Motors issue a safety recall to correct the situation immediately. Thank you, Sandy Simms

THERE IS A LARGE CRACK (ROUGHLY 10 IN.) ON THE LEFT SIDE OF THE DASHBOARD. BELOW THE CRACK IS WHERE THE PASSENGER AIR BAG IS LOCATED. UPON FURTHER RESEARCH, THIS APPEARS TO BE A COMMON PROBLEM IN ACURA TL PRODUCTION (2004-2007). SINCE THE PASSENGER AIR BAG IS LOCATED RIGHT BELOW THE CRACK, THERE IS A POSSIBILITY THAT THE DEPLOYMENT MAY BE COMPROMISED.

PASSENGER DASH ABOVE AIRBAG, IS CRACKED. THE CRACK BEGAN AS A SINGLE PERFORATION, COMING FROM THE WINDSHIELD DIRECTION OUTWARD, DIRECTLY ABOVE WHERE THE AIRBAG IS HOUSED. ONE DAY TO THE NEXT IT JUST APPEARED. IT BEGAN WITH A SINGLE CRACK IN JULY 2017, NOW IN NOV 2017, AN IDENTICAL CRACK LAYS ADJACENT TO THE FIRST, APPROX. 6 INCHES APART. I USE A SUNSHADE WHENEVER I'M NOT UTILIZING A COVERED PARKING SPOT. I'VE NEVER LEFT MY CAR WITHOUT A SHADE DURING ANY HOT DAYS (LEATHER SEATS GET FAR TOO HOT TO SIT ON EVEN WEARING PANTS, LET ALONG SHORTS OR SKIRTS). I'VE TAKEN MY VEHICLE INTO 2 DIFFERENT ACURA DEALERSHIPS, WHO'VE QUOTED $2,000+ TO REPLACE, WITH ZERO HELP FROM ACURA SINCE THERE'S NOT AN ACTIVE RECALL. I'VE HAD TO RESTRICT ALL PASSENGERS TO SIT IN MY BACK SEAT, WHICH ACCORDING TO MY GRANDMOTHER, "IS DISRESPECTFUL & DEMEANING". THE PERFORATIONS ARE LOOKING MORE LIKE THE SEALANT USED TO CLOSE A HIDDEN COMPARTMENT (AIRBAG?) HAS WORN OUT, AND THE AIRBAG IS CLOSE TO EXPLODING. I PLANNED TO UPGRADE TO AN ACURA SUV LAST MONTH, BUT IT APPEARS I'M NOW FORCED TO RESELL TO THE DEALERSHIP FOR $2000-$3000 LESS THAN THE 2 FAILED DEALS DUE TO VALID CONCERNS. I JUST CAN'T PHANTOM HOW ACURA REFUSES TO RECALL AN OBVIOUS DEFECT IN THEIR WORKMANSHIP THAT PUTS SO MANY OF THEIR OWN CUSTOMERS LIVES AT RISK. SO MANY COMPLAINTS OF THE EXACT SAME PROBLEM, BUT THE COSTLY REMEDY REMAINS MY PROBLEM TO PAY FOR 1 WAY OR ANOTHER?! WITH THE RAPID RATE AT WHICH THESE CRACKS ARE GROWING AND THREATENING THE INTEGRITY OF WHAT'S SUPPOSE TO BE A SAFETY DEVICE, I MAY NOT HAVE A CHOICE OF HOW TO HANDLE THIS SOON. I CAN'T AFFORD TO FIX IT AND EATING IT BY TRADING IT IN ISN'T SOMETHING I CAN AFFORD EITHER.

PROLONGED HIGH TEMPERATURES AND/ OR HIGH HUMIDITY CAUSE THE DASHBOARD TO CRACK ALONG THE RIGHT SIDE OF THE PASSENGER SIDE AIRBAG. IN A MATTER OF DAYS, THE CRACK SPREADS ALL OVER THE AIRBAG AREA AND DASHBOARD. THE MATERIAL DEFECT EFFECTS ACURA TLS AND TL TYPES FROM 2004-2008. CRACKS IN THE DASHBOARD CAN RESULT IN PIECES OF THE DASHBOARD BEING PROJECTED INTO THE EYES AND FACE OF PASSENGERS ONCE THE PASSENGER AIRBAG DEPLOYS. THE CRACKS ALLOW MOISTURE INTO THE AIRBAG MODULE WHICH CAN CREATE THE RISK OF A FAULTY AIRBAG DEPLOYMENT OR FAILING TO DEPLOY WHICH CAN LEAD TO SEVER INJURY OR DEATH. ACURA VEHICLES WITH AS FEW AS 60K MILES UP TO 160K ARE AFFECTED BY THIS PROBLEM. ACURA IS WELL AWARE OF THIS ISSUE AND REFUSE TO ASSIST CONSUMERS WITH THE REPLACEMENT OF THE DEFECTIVE DASHBOARD. THERE IS A FACEBOOK FORUM (HTTPS://WWW.FACEBOOK.COM/ACURATLDEFECTIVEDASH AND CAR PROBLEMS FORUM (HTTP://WWW.CARPROBLEMZOO.COM/ACURA/TL/2007/AIR-BAG-PROBLEMS.PHP) WHERE NUMEROUS CONSUMERS HAVE REPORTED THEIR ISSUE WITH THE CRACKED DASHBOARD ON ACURA TLS. ALL CONSUMERS ARE CONCERNED THAT WITH THE DEFECT OCCURRING ALONG THE SIDE OF THE AIRBAG AND SPREADING ACROSS THE ENTIRE DASH. MY CAR WAS PARKED JUST LIKE ALL THE OTHER CONSUMERS. SOME VEHICLES ARE HOUSED IN A GARAGE WHILE OTHERS HAVE BEEN OUTSIDE IN A PARKING LOT OR YARD.

MY DASHBOARD HAS A CRACK ALL AROUND THE LOCATION WHERE THE AIRBAG IS LOCATED . NOT SURE IF THE CRACK IN THE DASH AROUND THE AIRBAG IS UNSAFE BUT I'M CONCERNED ABOUT THE AIRBAG DEPLOYING. I NOTICE ON THE INTERNET THAT THIS HAS BEEN AN ISSUE FOR A WHILE AND ACURA IS NOT RECALLING THIS TO BE REPAIRED. I HAVE OWNED SEVERAL VEHICLE AND HAVE NEVER HAD A DASHBOARD TO CRACK.

DASH CRACK. I BOUGHT THIS CAR IN SEPTEMBER. IN FEBRUARY I NOTICED A LARGE CRACK OVER THE PASSENGER AIRBAG. I CONTACTED ACURA WITH SAFETY CONCERNS AND WAS TOLD THEY WOULD DO NOTHING ABOUT IT. THE CAR WAS PARKED IN MY GARAGE WHEN I NOTED THE CRACK ON 2-11-17. THE CRACK STARTED OUT THE SIZE OF A PERSONAL CHECKBOOK AND HAS GROWN IN LENGTH. IT SPANS FROM THE WINDSHIELD TO THE GLOVEBOX. I HAD THE CAR INSPECTED BY A CERTIFIED ACURA INSPECTOR AND WAS TOLD THE CRACK WAS NOT CAUSED BY DAMAGE. I REPORTED MY ESTIMATE OF REPAIRS TO ACURA (OVER $2000) AND WAS CONTACTED. ACURA WILL NOT HELP COVER ANY REPAIRS D/T MY CAR NOT BEING UNDER WARRANTY OR UNDER 50,000. I BOUGHT THE CAR USED AND IT WAS IN PRISTINE CONDITION.