Electronic Stability Control (esc)SuspensionTraction Control System
MY COMPLAINT IS ABOUT SAFETY ISSUE WITH 2007 & 2008 ACURA TL TYPE S CAR MODEL. THE DEALER COURTESY ACURA AND THE MANUFACTURE ACURA ARE FULLY AWARE THAT ACURA TL TYPE S CAR IS EXTREMELY DANGEROUS AND UNSTABLE CAR ON SNOW. I PURCHASED A "CERTIFIED USED" 2007 ACURA TL TYPE S CAR FOR $28,899 FROM COURTESY ACURA OF LITTLETON, CO ON M…
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MY COMPLAINT IS ABOUT SAFETY ISSUE WITH 2007 & 2008 ACURA TL TYPE S CAR MODEL. THE DEALER COURTESY ACURA AND THE MANUFACTURE ACURA ARE FULLY AWARE THAT ACURA TL TYPE S CAR IS EXTREMELY DANGEROUS AND UNSTABLE CAR ON SNOW. I PURCHASED A "CERTIFIED USED" 2007 ACURA TL TYPE S CAR FOR $28,899 FROM COURTESY ACURA OF LITTLETON, CO ON MAR 12, 2010. THE ACURA TL EXPERIENCED THE 1ST SNOW ON APRIL 22, 2010. THE CAR PERFORMED EXTREMELY POOR ON SNOW AND LOST CTRL SEVERAL TIMES. THE CAR JEOPARDIZED THE SAFETY OF SCHOOL KIDS WHEN IT LOST CTRL IN THE SCHOOL PREMISES. NO OTHER CAR HAD PROBLEMS IN THAT SNOW SINCE THE SNOW WAS MELTING. I IMMEDIATELY SPOKE TO NICK VELASQUEZ (GM AT DEALERSHIP) REGARDING THE SAFETY ISSUES. NICK ASKED ME TO BRING THE VEHICLE FOR INSPECTION. MS. MICHELLE, SERVICE REP, AT COURTESY ACURA TOLD ME THAT ACURA TL TYPE S IS KNOWN TO PERFORM POORLY ON SNOW DUE TO ITS DESIGN, SUSPENSION AND POWER AT FRONT WHEELS. MR. GARY, ACURA TECH TOLD ME THAT ACURA TL TYPE S IS A DANGEROUS CAR ON SNOW EVEN WITH SNOW TIRES. THIS CAUSED ME LOT OF CONCERN. NICK SAID THAT HIS EMPLOYEES NAMELY MS. MICHELLE AND MR. GARY FROM SERVICE DEPT. WERE GIVING THEIR PERSONAL OPINION ON SAFETY OF CAR. I DEMANDED REFUND OF MY MONEY BUT THE DEALERSHIP REFUSED TO GIVE MONEY BACK. THE ONLY OPTION THEY GAVE ME WAS TO TRADE THE CAR WITH BASIC 2007 ACURA RDX SUV AT AN ADDITIONAL COST. I ENDED PAYING $7,595 MORE THAN MARKET PRICE FOR 2007 ACURA RDX. I ALSO SPOKE TO ANOTHER OWNER AND HE ALSO TOLD ME THAT HIS CAR IS EXTREMELY DANGEROUS TO DRIVE ON SNOW. I FILED A WRITTEN COMPLAINT (CASE # [XXX] ) WITH ACURA CLIENT SERVICES AND ON JUNE 16, 2010 SPOKE TO MS. KATRINA (EXT 115093) FROM CLIENT SERVICES DEPARTMENT. MS. KATRINA REFUSED TO ACKNOWLEDGE SNOW HANDLING ISSUE WITH ACURA TL TYPE S. I WOULD REQUEST NHTSA TO PERFORM SAFETY TEST ON 2007-2008 ACURA TL TYPE S ON ITS SNOW HANDLING CAPABILITIES AS THE CAR IS EXTREMELY DANGEROUS AND CAN CAUSE SERIOUS ACCIDENTS. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Honda is recalling certain model year 2007 and 2008 Acura TL and model year 2003-2007 Accord V6 vehicles. In May 2012, Honda filed a defect report to recall certain model year 2007 and 2008 Acura TL vehicles. In September 2012, Honda informed the agency that it was including an additional 573,147 vehicles including certain model year 2003 through 2007 Accord V6 vehicles. The total number of vehicles being recalled is now 625,762. Prolonged under-hood and power steering fluid temperatures may cause the power steering hose to deteriorate prematurely, resulting in cracks and power steering fluid leakage.
Consequence & remedy
Consequence: If this occurs, power steering fluid can leak onto a hot catalytic converter, leading to smoke and possibly an under-hood fire.
Remedy: Honda will notify owners, and dealers will install a new heat resistant power steering hose, free of charge. The original recall began in June 2012, and owners of those vehicles may obtain the free remedy. Sufficient parts are not yet available for owners of the vehicles covered by the September 2012 expansion, but are expected to be available in early 2013. Honda will notify owners of these vehicles beginning on October 26, 2012, and will notify these owners again when parts are available so those vehicles can be brought to dealers for applications of the free remedy. Owners may contact Honda customer service at 1-800-999-1009.
HONDA IS RECALLING 273,000 MY 2004-2008 ACURA TL VEHICLES. PROLONGED HIGH UNDER-HOOD TEMPERATURES MAY CAUSE THE POWER STEERING HOSE TO DETERIORATE PREMATURELY CAUSING THE HOSE TO CRACK AND LEAK POWER STEERING FLUID.
Consequence & remedy
Consequence: POWER STEERING FLUID LEAKING ONTO A HOT CATALYTIC CONVERTER WILL GENERATE SMOKE AND POSSIBLY LEAD TO AN UNDER-HOOD FIRE.
Remedy: DEALERS WILL INSTALL A NEW HEAT RESISTANT POWER STEERING HOSE FREE OF CHARGE. THE RECALL BEGAN ON APRIL 28, 2008. OWNERS MAY CONTACT ACURA AT 800-382-2238. THIS IS AN EXPANSION OF A PREVIOUS RECALL (PLEASE SEE 07V551).
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
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No exact-year investigations in this snapshot.
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