2007 Acura Tl

MY COMPLAINT IS ABOUT SAFETY ISSUE WITH 2007 & 2008 ACURA TL TYPE S CAR MODEL. THE DEALER COURTESY ACURA AND THE MANUFACTURE ACURA ARE FULLY AWARE THAT ACURA TL TYPE S CAR IS EXTREMELY DANGEROUS AND UNSTABLE CAR ON SNOW. I PURCHASED A "CERTIFIED USED" 2007 ACURA TL TYPE S CAR FOR $28,899 FROM COURTESY ACURA OF LITTLETON, CO ON MAR 12, 2010. THE ACURA TL EXPERIENCED THE 1ST SNOW ON APRIL 22, 2010. THE CAR PERFORMED EXTREMELY POOR ON SNOW AND LOST CTRL SEVERAL TIMES. THE CAR JEOPARDIZED THE SAFETY OF SCHOOL KIDS WHEN IT LOST CTRL IN THE SCHOOL PREMISES. NO OTHER CAR HAD PROBLEMS IN THAT SNOW SINCE THE SNOW WAS MELTING. I IMMEDIATELY SPOKE TO NICK VELASQUEZ (GM AT DEALERSHIP) REGARDING THE SAFETY ISSUES. NICK ASKED ME TO BRING THE VEHICLE FOR INSPECTION. MS. MICHELLE, SERVICE REP, AT COURTESY ACURA TOLD ME THAT ACURA TL TYPE S IS KNOWN TO PERFORM POORLY ON SNOW DUE TO ITS DESIGN, SUSPENSION AND POWER AT FRONT WHEELS. MR. GARY, ACURA TECH TOLD ME THAT ACURA TL TYPE S IS A DANGEROUS CAR ON SNOW EVEN WITH SNOW TIRES. THIS CAUSED ME LOT OF CONCERN. NICK SAID THAT HIS EMPLOYEES NAMELY MS. MICHELLE AND MR. GARY FROM SERVICE DEPT. WERE GIVING THEIR PERSONAL OPINION ON SAFETY OF CAR. I DEMANDED REFUND OF MY MONEY BUT THE DEALERSHIP REFUSED TO GIVE MONEY BACK. THE ONLY OPTION THEY GAVE ME WAS TO TRADE THE CAR WITH BASIC 2007 ACURA RDX SUV AT AN ADDITIONAL COST. I ENDED PAYING $7,595 MORE THAN MARKET PRICE FOR 2007 ACURA RDX. I ALSO SPOKE TO ANOTHER OWNER AND HE ALSO TOLD ME THAT HIS CAR IS EXTREMELY DANGEROUS TO DRIVE ON SNOW. I FILED A WRITTEN COMPLAINT (CASE # [XXX] ) WITH ACURA CLIENT SERVICES AND ON JUNE 16, 2010 SPOKE TO MS. KATRINA (EXT 115093) FROM CLIENT SERVICES DEPARTMENT. MS. KATRINA REFUSED TO ACKNOWLEDGE SNOW HANDLING ISSUE WITH ACURA TL TYPE S. I WOULD REQUEST NHTSA TO PERFORM SAFETY TEST ON 2007-2008 ACURA TL TYPE S ON ITS SNOW HANDLING CAPABILITIES AS THE CAR IS EXTREMELY DANGEROUS AND CAN CAUSE SERIOUS ACCIDENTS. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

I WAS DRIVING IN ICY CONDITIONS THIS MORNING WHEN MY ACURA WARNING LIGHTS FLASHED ON THAT THE VEHICLE STABILIZATION SYSTEM AND ANTILOCK BRAKES WERE NOT OPERATING. I DROVE FOR A FEW MORE BLOCKS AND STOPPED THE CAR TO CALL THE DEALER. THE SERVICE DEPARTMENT SAID: "THIS HAPPENS UNDER ICY CONDITIONS. TURN OFF THE MOTOR AND SEE IF THESE SYSTEMS COME BACK UP. IF THEY DON'T YOU CAN BRING IT IN." IN FACT, THE SYSTEMS DID RETURN TO NORMAL ONCE THE CAR WAS TURNED OFF AND RE-STARTED. BUT, WHAT IF I WAS DRIVING ON AN ICY HIGHWAY. AREN'T ANTILIOCK BRAKES AND VEHICLE STABILIZATION SYSTEMS PRECISELY NEEDED FOR JUST SUCH CONDITIONS. IF THIS IS A "COMMON PROBLEM" FOR THE ACURA DEALER, SHOULDN'T THIS BE REPORTED AND THE PROBLEM FIXED IN A RECALL? IT MAKES NO SENSE THAT THESE SYSTEMS SHOULD FAIL UNDER THE PRECISE CONDITIONS WHEN THEY ARE MOST NEEDED. *TR