2007 Acura Tl

The dash is cracked surrounding the passenger side airbag and is beginning to crack on the drivers side. I have contacted Acura and was assigned Case # 13709011 by email stating "We appreciate you taking the time to make us aware of your concern regarding the feature, and we understand your frustration regarding the matter. Upon further review of the circumstances regarding the issue, we were unable to find any open campaigns pertaining to this matter (e.g., safety recall, warranty extension or product update). Have you had a chance to reach out to your local preferred Honda dealership to make them aware of the issue? If not, the skilled Service Department at our dealerships are in the best position to evaluate your vehicle and determine the best available corrective action. We encourage you to contact the Service Department of your preferred (Honda/Acura) dealership for assistance with a diagnosis. Your case will be closed at this time, pending further information." Although I will follow up with my local service department I am confused/concerned that given the impact on airbag deployment and the number of complaints that I have found that NHTSA has not issued a recall to repair the dash and reinstall the airbags. I have found a number of forums https://m.facebook.com/story.php?story_fbid=219662424726766&id=219398981419777&p=30 https://www.carcomplaints.com/Acura/TL/2007/accessories-interior/cracked_dashboard.shtml https://www.carproblemzoo.com/acura/tl/dashboard-crack-problems.php The attached photo was taken on a warmer day - the cracks are deep and wide with colder temperatures. My request is that NHTSA research the problem as the safety issue that it is and have Honda Motors issue a safety recall to correct the situation immediately. Thank you, Sandy Simms

Prolonged high temperatures and/ or high humidity cause the dashboard to crack along the right side of the passenger side airbag. In a matter of days, the crack spreads all over the airbag area and dashboard. The material defect effects Acura TLs and TL TypeS from 2004-2008. Cracks in the dashboard can result in pieces of the dashboard being projected into the eyes and face of passengers once the passenger airbag deploys. The cracks allow moisture and debris into the airbag module which I believe could create the risk of a faulty airbag deployment or failing to deploy which can lead to sever injury or death

The passenger side air bag that is located under the dashboard has caused the dashboard to crack around the outline of the air bag unit. Cracks in the dashboard can result in pieces of the dashboard being projected into the eyes and face of passengers once the passenger airbag deploys. The cracks allow moisture into the airbag module which can create the risk of a faulty airbag deployment or failing to deploy which can lead to severe injury or death. Given this cracking is extremely common in the 3rd generation TL, it must be a product defect. This dangerous defect should be repaired by Acura with a dash replacement so the air bag will function as intended at time of manufacture.

The contact owns a 2007 Acura TL. The contact stated that the hard-plastic dashboard material cracked near and around the location of the air bag. The contact was concerned about a safety hazard should the air bag deploy. The cause of the cracking was not determined. The local dealer and manufacturer were notified of the issue, but no assistance was offered. The failure mileage was 70,000.

TL* THE CONTACT OWNS A 2007 ACURA TL. WHILE DRIVING 60-65 MPH, THE DRIVER, PASSENGER, PASSENGER SEAT, AND PASSENGER SIDE CURTAIN AIR BAGS DEPLOYED WITHOUT WARNING OR AN IMPACT OCCURRING. THE DRIVER SUSTAINED CHEST INJURIES AND THE PASSENGER SUSTAINED INJURIES TO THE NECK AND SIDE. THE DRIVER RECEIVED MEDICAL ATTENTION. THE LOCAL DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 1003671. NO FURTHER ASSISTANCE WAS OFFERED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 138,000.

THE DASH IS PREMATURLY CRACKING CAUSING PIECES TO BECOME POTENTIAL PROJECTILES IF INVOLVED IN AN ACCIDENT AND THE AIRBAG DEPLOYS. THE CRACKS MAY POSSIBLY ALSO CAUSE THE AIRBAG TO NOT PROPERLY DEPLOY. ALSO THE POWERSTEERING PUMP IS LEAKING FLUID SEVERELY. THERE WAS A RECALL ISSUED FOR EVERY 2007 AND 2008 TL, BUT SPECIFICALLY EXCLUDED THE TYPE S WHICH IS NOW SHOWING THE SAME SYMPTOMS AND POSSIBLE FIRE RISK DUE TO THE LEAKS. THE CAR ALSO HAS PREMATURE WEAR ON THE MOTOR MOUNTS AND NOW BEEDS MOTOR MOUNTS REPLACED.

TL* THE CONTACT OWNS A 2007 ACURA TL. THE CONTACT STATED THAT THE DASH ENCLOSURE HOUSING FOR THE FRONT PASSENGER SIDE AIR BAG WAS FRACTURED. THE CONTACT STATED THAT THE FRACTURE TRAVELED FROM THE DASHBOARD TO THE WINDSHIELD. THE CONTACT STATED THAT THE FAILURE WAS ONLY EVIDENT ON THE PASSENGER SIDE OF THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 131,000. *TT*JB

I AM REPORTING THIS TODAY AS I FEAR FOR SAFETY CONCERNS ON MY 2007 ACURA TL TYPE S. RECENTLY I HAVE NOTICED A CRACK FORMING ON THE PASSENGER SIDE FRONT AIRBAG DEPLOY AREA. THIS CRACK IS FORMING PERFECTLY AROUND THE FAULT DASH WHERE THE AIRBAG WOULD DEPLOY. I FEAR FOR SAFETY AS IF THIS CRACK COMPLETELY FORMS AROUND THE AIRBAG BLAST AREA THAT A MALFUNCTION MAY HAPPEN AND THE AIRBAG WOULD DEPLOY ITSELF. I WOULD LIKE THIS INVESTIGATION TO HAPPEN IF POSSIBLE AS I WOULD NOT WANT THE AIRBAG TO SELF DEPLOY WHILE DRIVING. IF I CAN BE ANY HELP IN THIS INVESTIGATION PLEASE LET ME KNOW BUT I DO FEEL THIS IS SOMETHING THAT SHOULD BE RECALLED AND FIXED BY ACURA.