2024 Acura Rdx

The contact owns a 2024 Acura RDX. The contact stated that while driving approximately 35 MPH, the brake pedal was depressed and went to the floorboard. The vehicle failed to stop and crashed into the rear driver’s side of another vehicle. During the crash, the braking system malfunctioned, and the air bag failed to deploy as needed. The contact sustained an injury to the back but had not yet sought medical assistance. The driver of the second was transported to the hospital with a shoulder injury. A police report was filed. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure. The failure mileage was 28,000.

The contact leased a 2024 Acura RDX. The contact stated while driving at various speeds and depressing the brake pedal, the brake pedal traveled to the floorboard and the vehicle failed to respond. The contact pumped the brake pedal, and the brake pedal responded as needed. There was no warning light illuminated. The contact stated that the failure had been recurring intermittently. The contact stated while pulling out of a parking lot and depressing the brake pedal, the failure recurred. The contact pumped the brake pedal several times; however, the failure persisted, nearly causing a crash. The contact stated that upon engaging the electric parking brake, the vehicle stopped as needed. The contact was able to continue driving. The vehicle was taken to the dealer several times; however, the dealer informed the contact that the failure could not be duplicated. The dealer advised the contact to pump the brake pedal and to engage the electric parking brake during the failure. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was unknown.