2020 Acura Rdx

Normal grocery store run opened my lift gate to get my bags to go into the store, hit the close button and once it closed the rear windshield spontaneously shattered then and there - nothing touched it at all I was standing 2 feet away - after I started to drive home the window started falling apart creating the hole in the picture.

On Tuesday, March 7, the owner of this vehicle loaded some items into the back seat of the vehicle. When the owner closed the back door, the rear windshield of the vehicle shattered without warning or cause. The vehicle is drivable, albeit with a huge opening in the rear windshield. The manufacturer has issued a service bulletin, bulletin number 22-014, that addresses this defect but has not recalled any of the affected vehicles. The owner has alerted the dealership but still has the vehicle at home as of Wednesday, March 8.

On two occasions now my vehicle was parked at the train station and I have returned to the back window being cracked. The first time (11/21) when I shut the rear passenger door I heard the glass crack. There was a small hole near the bottom center which quickly expanded as doors were closed. The second time (8/22) I walked up to my vehicle and there was a large hole in the rear window which looked exactly the same. Both times glass was also broken around the edges. We are confident it is not vandalism due to the fact that the vehicle was parked in an open well-monitored area, nothing was taken and no other cars were damaged. Something must be defective.

There is an issue with the windshield. When driving into direct sun the total windshield appears to be pitted and visibility is hampered. I reported this to Southern Motors in Savannah and the service manager photographed the windshield and said he would follow up. I went back about a week later and was told that Acura had him photograph all RDX's on the lot. All of them had a similar issue, including his personal vehicle. I called Acura and they did not appear to be concerned. It appears as the issue is with the material sandwiched between glass layers that is defective (my opinion). On a recent road trip I found it extremely difficult focusing on the road due to the reflections off of the little "pits" all throughout the windshield. I believe combined with normal road hazards (bugs) could cause temporary loss of visibility and potential accidents at highway speeds. I feel that Acura needs to recall and repair these windshields.

Got into the RDX, closed the driver door and rear glass shattered. Called Dealership and spoke with salesman and service manager and both said they never heard of this before. Reading online this has happened several times. Acura in Canada has acknowledged that this is a defect and repairs are done under warranty. What can be done in USA?

I got in my vehicle, closed the driver door and heard a loud "pop" followed by the sound of glass falling. Turned around and saw a giant hole in the middle of my rear windshield. Got out to investigate and noticed the rear window was completely shattered all the way to the edges of the glass. There are multiple reports of this happening and yet Acura USA refuses to acknowledge it. Instead, forcing us to file an insurance claim when in fact this is faulty glass, and should be covered by Acura. It's 2022, a simple google search will show how common this issue has become. Acura needs to be held accountable and something needs to be done about this immediately.