2020 Acura Rdx

My car was parked in a parking lot and the rear windshield spontaneously shattered. There was previously no damage to the window. My rear dashcam shows evidence that the windshield shattered with nobody in or around the car. I spoke with police officers who reviewed security footage in the parking lot; they confirmed that the damage was not an act of vandalism and happened spontaneously. I have read online about numerous complaints of this issue and the current class action lawsuit against Acura/Honda for this problem.

On Saturday, November 8th, 2024, I walked out to my vehicle, rear windshield intact, no damages, start my car, and turned on the rear-defroster. 20 seconds later, I hear cracking, as I am about to pull out, and to my surprise, my entire rear windshield is cracking and making popping noises. I put my car in park, and the entire windshield is crumbling and shattering before my eyes. There was absolutely NO impact whatsoever. I then, contacted the dealer, and dealer asked me to drive to the dealership, which is 10 miles away, while glass is falling into my trunk area, and flying out onto the highway. The dealer put me in a loaner until they heard from the warranty department. My car is 4,000 miles out of warranty, but they were still going to see what they could do. It has been five business days now, as today is November 15th, 2024, and I have still yet to receive an answer. I have not received information if my vehicle has even been inspected by the dealership. There were no warning lights, messages, or any issues with the vehicle. I take care of the vehicle directly through the dealership, where I purchased the vehicle from and should show all of that on the CarFax. I have, however, found several open lawsuits where claimants are filing cases against Acura for a faulty rear windshield. Please advise!!!!

I entered my 2020 Acura RDX after it was parked for several hours while I was at work. The outdoor temperature was around 80 degrees Fahrenheit. Upon closing the drivers door I hear a crashing noice and noticed the rear lift gate glass shattered and fell into the rear cargo area. This appears to be a very widespread issue with this make and model and is a serious safety concern that should be recalled.

Rear window shattered when the front passenger door was closed. The car was sitting in the driveway and there was no external impact. Acura issued TSB 22-014 for a known defect ("incorrect specification for rear defroster grid') but is only replacing windows for cars still under warranty. This is a safety issue and deserves a proper recall.

On [XXX] my windshield wiper motor died during a rainstorm. The car gave no warning lights and I get my vehicle serviced regularly. I have had ongoing electrical issues with this car such as a faulty radio and inability to run the GPS settings. I took the car back to Princeton Acura ( In New Jersey) and was told the Windshield Wiper Motor has to be replaced at it would cost me $ 600.00. The car was also looked at by a mechanic from Jifffy Lube who said he was unable to order the windshield wiper motor due to the car being so new that after market parts are not available. I am extremely frustrated and feel this is unfair and also feel I was sold a lemon. I bought the car new in 2020 and I am the only owner. I am hoping someone can help me. Thank you. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The rear window failed. The temperature outside was about 27 degrees F and the rear defroster control was turned on. I heard a loud popping noise, but I didn't realize what happened until I got home. When I went to raise the back door, I realized the rear window had shattered. I was close to home and it would have been worse if I was out of town. I immediately called my local Acura dealership where the vehicle was purchased (Egg Harbor Twp., NJ) and left a voice message. They never returned my call. It wasn't safe to drive with since the rear window shattered and there was a large hole in the window. I could not drive the car for several days until the rear window was replaced. No one inspected the rear window except for the person hired to replace the window. This person said they had done another rear window on a car similar to mine the prior week. Although the window was replaced, the problem may still be an issue if it was caused by the rear defroster control.