2020 Acura Rdx

On Feb 14, the back window exploded and shattered on its own, additional the fron windshield was cracked from one side to the next. I came out of my office to find a hole in the back window, shattered glass every where . No one was in or around the vehicle, no vandalism or impact occured to the car. Now the remaining pieces of shattered glass are in the door which could not be removed. This is the 1st car I have ever had to have this type of issue. I have been a loyal Honda car owner for over 15 years. I lease this car in Sept 2021, I'm not sure why the window would be exploding on its own.

On the date of the incident, I remotely started my car from the office before leaving for the day. I got into my vehicle shut the door, started the vehicle (push start), and heard a loud sound that sounded like a gunshot and something shattering. I looked around my surroundings and noticed my rearview window was shattered. The rear window had a large hole slightly just above the rear wiper. I immediately went back into the office to tell one of my co-workers what occurred. My co-worker assisted me with cleaning up the glass and securing the window to get home safely. After arriving home, I called to report the incident to my insurance company and was advised to follow-up the next morning. Later that night I discovered this has been occurring with multiple Acura RDX vehicles in the US and Canada. The next morning I immediately called Rosenthal Acura to report the incident to my service advisor. I asked him if Acura was aware of this occurring with other vehicles. I was told he was aware this occurred with another vehicle but, I was told the corporate office has not made the dealership aware of this occurring with any other vehicles. As a result, it was suggested that I report the incident to my insurance provider. This appears to be an issue with multiple 2019-2021 Acura RDX drivers in the US and Canada. The Canadians appear to be acknowledging the issue and fixing the vehicles. The US needs to protect the consumers and immediately recall and inspect these vehicles. Some drivers are reporting this incident occurring on multiple occasions. I am grateful this did not happen while I was driving home. The idea of glass shattering while driving could be dangerous for the driver, passengers, and others on the highway. This is a safety problem that needs to be immediately addressed.

Back windshields have been spontaneously shattering. Sitting in my car parked for 20 minutes waiting for my son and the back window shattered…all the edges with a strange crack and the glass appeared shattered…ran my hand across it and cut my finger. People that came over to the car had me lift the hatch and the center of the window fell in. I joined an RDX owner Facebook page and it seems like this is happening to a lot of people.

BACK UP CAMERA DOES NOT WORK AS INTENDED IN THE DARK. ON CHANGING GEAR SELECTOR TO REVERSE, THE BACK UP IMAGE IS ALMOST COMPLETELY BLACK WITH A SLIGHT REFLECTION OF THE REVERSE LIGHTS ON THE BLACK TOP. ONCE A PROXIMITY SENSOR IS TRIGGERED (E.G. PEDESTRIAN WALKS UP CLOSE TO THE CAR), THEN THE CAMERA SWITCHES INTO DARK MODE, AND THE IMAGE IS APPROPRIATELY ILLUMINATED FOR ADEQUATE VISUALIZATION OF SURROUNDINGS. IN ATTACHED PICTURES IT IS NOTED THAT A PROXIMITY SENSOR HAS TO BE TRIGGERED BY A PERSON WALKING CLOSE TO THE CAR, BEFORE WHICH THEY ARE NOT VISIBLE. THE SIDE AND FRONT CAMERA ARE FINE AS SEEN IN THE SCOUT VIEW AS WELL ON THE SCREEN, THE REAR ONE IS THE ONLY THAT REQUIRES A SENSOR TO GO OFF TO TRIGGER THE DARK MODE. THE CAMERA WORKS FINE IN BRIGHT AREAS. FROM A GARAGE, FOR EXAMPLE, SURROUNDED BY CLOSE OBJECTS, WHICH INVARIABLY TRIGGER A PROXIMITY SENSOR, THE BACK UP CAMERA WORKS FINE. FROM A DRIVEWAY, FOR EXAMPLE, WHERE THE CAR IS SWITCHED ON WITHOUT ANY OBJECT TO TRIGGER A PROXIMITY SENSOR, THE BACK UP REAR CAMERA WILL NOT WORK UNTIL A PROXIMITY SENSOR IS TRIGGERED. SEEMS TO BE A RANDOM OCCURRENCE, AS SOME OWNERS OF SIMILAR TRIM LEVELS HAVE BEEN HAVING THE SAME ISSUE, WHILE OTHERS HAVE NO ISSUES, AND CAMERA WORKS AS IT SHOULD. THE DEALER REPORTS THAT THE CAMERA SYSTEM IS WORKING WITHIN SPEC. GIVEN THAT THE REAR WINDOWS ARE ALL TINTED, THIS POSES AN UNACCEPTABLE, AND EASILY AVOIDABLE HAZARD FOR BACKING UP ONTO A STREET WITH PEDESTRIAN TRAFFIC IN THE DARK. ATTACHED FILES: IMG_7298 BEFORE SOMEONE APPROACHES. SCREEN IS TOO DARK. IMG_7299 AS SOMEONE APPROACHES - YOU CAN SEE THE SENSOR STARTS GOING OFF, BUT SCREEN IS STILL DARK. IMG_7300 THE SENSOR CONTINUES TO GO OFF, BUT NOW THE CAMERA IS BETTER ILLUMINATED. IMG_7302 AND IMG_7303 AFTER PEDESTRIAN HAS MOVED AWAY, THE CAMERA STAYS BETTER ILLUMINATED, AND ON PAR WITH OTHER BACK UP CAMERA SYSTEMS.

CAR CAME TO SUDDEN STOP WHEN CROSSING A INTERSECTION WITH TRAIN TRACKS IN THEM COLLISION AVOIDANCE SYSTEM CAME ON THEIR WAS NO OTHER CAR AROUND ME EXCEPT FOR METAL TRAIN RAILS TO MAKE SENSOR REACT. THEIR WAS NO ONE BEHIND ME BUT COULD HAVE CAUSED MAJOR ACCIDENT. THE VEHICLE WAS IN A METROPOLITAN AREA AND ON CITY STREETS WITH NO BAD WEATHER.