2019 Acura Rdx

The contact owns a 2019 Acura RDX. The contact stated that after closing the hatchback of the vehicle, the contact's wife noticed that the rear window glass had shattered. The vehicle was not diagnosed or repaired. The contact related the failure to TSB: 22-014 (Rear Windshield Glass Shattering); however, the VIN was not included in the TSB. The manufacturer was notified of the failure, and a case was opened. The contact was informed that there was no warranty on the vehicle. The approximate failure mileage was 68,000.

The contact owns a 2019 Acura RDX. The contact stated after starting the vehicle, there was loud sound coming from the rear of the vehicle. After inspecting the rear of the vehicle, the contact became aware that the rear windshield glass had shattered. The vehicle was not diagnosed by a dealer or an independent mechanic. The windshield was replaced, and the vehicle was replaced. The contact was relating the failure to TSB: 22-014 (Rear Windshield Glass Shattering); however, the VIN was not included in the TSB. The manufacturer was notified of the failure but offered no assistance. The approximate failure mileage was 63,000.

I used my automatic start to warm up my vehicle (it was on for about 5 minutes). When I went to open up by rear door (using my remote button), the back window completely shattered. I was walking up to my car when I heard the crackling of the glass. There was no warning about it. I will be calling the dealership about it tomorrow. Picture #1 was what the window looked like when I close the back. Picture #2 was the aftermath when I opened and closed the driver's door.

The rear windshield of a 2019 Acura RDX spontaneously shattered while the vehicle was sitting in our driveway. Vehicle was turned off, nothing fell or contacted the car, no passengers in the vehicle. This is the 2nd time this happened, last incident occurred ~2 years ago. Acura denied any record of this being an ongoing issue then, and has the same stance on the issue now, despite it being a widely known issue according to internet searches. We took pictures of the break, vehicle is available for inspection but we will be replacing the rear windshield immediately via insurance/safelite as we need the vehicle to be operational. Fortunately, we were not in the vehicle driving at the time of break, as reports indicate loud sound upon breakage that can startle driver. We also cannot operate the vehicle until rear windshield is replaced due to sound concerns for infant and temperature control issues with the rear exposed to outside air. Vehicle and rear hatch was inspected by safelite personnel upon replacing the first broken windshield. No other symptoms present before the glass broke. We have pictures of the broken windshield, showing the car sitting in the driveway. Same exact thing happened in the first incident (car was sitting in driveway, not being used).

The contact owns a 2019 Acura RDX. The contact stated that while entering the vehicle and closing the driver’s side door, there was a loud popping sound coming from the rear of the vehicle. Upon inspecting the rear of the vehicle, the contact noticed that the rear glass had shattered. The vehicle was not diagnosed or repaired. The contact related the failure to TSB: 22-014 (Rear Glass Shattering); however, the VIN was not included in the service bulletin. The manufacturer was notified of the failure and opened a case. The contact was informed that there was no warranty or recall for the failure. The approximate failure mileage was 65,000.

We have now have 2 incidents where the rear hatch glass has imploded without warning or any previous cracks. The first incident was on 12/08/2023. My wife was getting into the car and the rear hatch glass imploded. We had to replaced by our insurance and Safelite. On January 8th 2025 my wife was leaving work and came out to the car. She got in and heard a crack from the back. She went out to the back of the car and notice the glass has cracked all over. Open opening the hatch the entire glass imploded in. Upon filing the second claim the Safelite tech stated this was a common theme in this make and model. Both incidents occurred while the car was warming up.

My vehicle was parked inside my garage and turned off when the rear back window (rear windshield) suddenly shattered without warning. There was no impact, accident, or object involved. The glass was factory-installed with no prior damage. This spontaneous failure is a safety concern and may indicate a manufacturing or design defect because I looked it up and there are other cases of the same situation on videos.